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DISTRIBUTION @ FCI Freight Forwarding Agent and 3PL
2014
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COMPANY FACTS
• Established in 1995
• Over 200 employees
• Family-owned and actively managed by the owners
• Among the dominant players in the logistics industry in Panama
• Owner of most of the hard assets it uses to operate (e.g. buildings, warehouses, transportation
equipment)
• Fascinated with the practical applications of technology
• We offer integrated services in cargo management and Logistics, using all modalities of transport,
organizing our resources to provide a complete door-to-door, pain-free service for our customers
• Biggest Customs Broker in the Free Zone
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Family owned – 3 generations operating – transportation logistics business located in the booming
Colón Free Zone.
OUR HEADQUARTERS
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MISSION STATEMENT
To be leaders in providing integrated logistics and cargo management services
by anticipating and totally satisfying our customers’ needs, through highly-
trained and qualified personnel, and modern infrastructure that will also allows
to obtain financial benefits and serve as a model of social responsibility.
COMPANY VISION
Be among the top leaders worldwide in the integrated management of cargo.
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VISION OBJECTIVES
• Anticipating and satisfying all of our customers’ needs.
• Hiring smartly.
• Developing our workforce.
• Expanding our infrastructure.
• Obtaining outstanding financial results, and
• creating and developing automated information interfaces to increase efficiency and
quality.
Corporate Values
• Financial Strength
• Customer Satisfaction with effective and secure use of technology and automation
• Improve the quality of life and business of our associates
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OUR BIGGEST ASSET
• 3 generations of Eisenmans actively working in the business
• Each one responsible for key aspects of the operation:
• Abraham Eisenman (father): Customs Brokerage
• Bruce Eisenman (son): Administration
• Dovi Eisenman (son): Operations
• Adam Eisenman (grandson): Technology
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OFFICE LOCATIONS
• Colón Free Zone (CHQ)
– All services (Customs brokerage, import, export, air, ocean, land, consolidations, distribution)
– Office building (750m2)
– Warehouse – Main WH (10,000 m2, 16 CFS) – Overflow WH (5,000 m2, 4 CFS)
– Patio (10,000 m2)
• Panama City
– Customs brokerage, import, air, ocean, land, special projects
– Office (300 m2)
– Warehouse (250 m2)
• Airport
– Warehouse [3rd Party]
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• Multimodal Transport
• Transhipment
• Import & Export
• Warehousing
• Customs Brokerage
• Distribution
• Consolidations
• Insurance
• Shows and special events
SERVICES DETAIL
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CUSTOMS BROKERAGE SERVICE
• FCI Logistics initiated operations performing
customs brokerage
• Biggest Customs Broker in the Colon Free Zone
• Know-how and experience
• Advanced payment of duties & taxes
• Electronic clasification of HTS Codes
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Export and Import from and to any place in the
world
AIR.
FCL.
Consolidations.
• Direct import LCL consolidations from Miami,
New York, Brazil, France, Spain and Italy
• Export LCL consolidations to the Caribbean
• Co-Loading
MULTIMODAL TRANSPORT: AIR OCEAN SERVICE
Strong business relationship with all major carriers
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• We own dozens of transportation
vehicles (trucks, tractors, trailers)
• GPS installed on all our equipment
• Transportation to Central America
MULTIMODAL TRANSPORT: ROAD SERVICE
• Panama (nationwide)
• Costa Rica
• Nicaragua
• Honduras
• Guatemala
• El Salvador
• México
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• Cross-docking benefits:
• Reduction in inventory
investment
• Reduction in storage-space
requirements
• Reduction in handling costs
• Reduction in order-cycle times
• Faster inventory turnover
• Accelerated cash flow
TRANSSHIPMENT (CROSS-DOCKING) SERVICE
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WAREHOUSE
• Main WH Capacity – 10,000 m2
• 16 CFS
• Overflow WH Capacity – 5,000 m2
• State-of-the-art WMS
• Barcode scanning
• Interfacing capabilities
• Client web portal
• Inventory and order management
• Security cameras and DVR
• Access control
• Independent insurance surveyor
• Intrusion sensors and alarms monitored 24-7
• Security guards 24 hours
• Flexible workforce and work hours
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DISTRIBUTION SERVICE
• Account representation
• International distribution
• Local distribution
• Cross-docking
• Picking & packing
• EDI technology
• Customized Information Technology
interfaces
• Value-added services (labeling,
ticketing, cleaning, …)
• State-of-the-art WMS
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SAMPLE OF DISTRIBUTION CUSTOMERS
• Payless Shoeshource
• Moda Prima (Brookfield)
• Singer
• Bienestar del Istmo (Nikken)
• Fashion Solutions
• Prendas Íntimas
• Texbrasil Internacional
• Crocker Jeans
• Fox Fashion
• Megatrading
• Power Wave
• Euro Development
• Megawear
• Mattel
• Maruyama
• Decoralux
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DISTRIBUTION TASKS
• Reception of goods
• Classification of goods
• Storage of goods
• Order management
• Preparation of commercial and shipping documents
• Shipment of goods
• Reports
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DISTRIBUTION TASKS: RECEPTION OF GOODS
• Upon receipt of notification from the manufacturer/shipper, we
provide shipment tracking up to the arrival of the goods
• Shipment of goods consigned to the Colón Free Zone must be
accompanied by the previous receipt of the invoice, bill of lading and
other documents pertaining to the shipment (certificate of origin,
certificate of analysis) in order to expedite de movement of the goods
from the port or airport of arrival to our warehouse
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DISTRIBUTION TASKS: CLASSIFICATION OF GOODS
• Upon arrival to the warehouse, the merchandise is examined in order
to detect any signs of breakage or theft
• If any evidence is detected, the merchandise is inspected and our
resident survey agent is notified
• The shipment is transferred to the area of the warehouse assigned to
the client, the contents are verified with the packing list and the
goods are stored
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DISTRIBUTION TASKS: STORAGE OF GOODS
• The goods are stored in adequate warehouses
• The movement of the goods is accomplished with the use of pallets
and they in turn are mobilized with the adequate equipment
• The location of the merchandise is assigned and controlled by means of
an automated inventory system
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DISTRIBUTION TASKS: ORDER MANAGEMENT
• Shipping orders can be placed directly via Web
• Orders can be placed through automated EDI interface between
clients’ sales/inventory system and our WMS
DISTRIBUTION TASKS: DOCUMENT PREPARATION
• Packing list
• Shipment Manifest
• Commercial Invoice
• B/L or AWB
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DISTRIBUTION TASKS: SHIPMENT OF GOODS
• We can take care of the actual shipping activity, be it via air, ocean or
land
• If the shipping needs to be done by a third-party, we coordinate with
the transportation agent in order to ship the merchandise at the
opportune time
• Follow-up calls are made to confirm that the shipment has effectively
been made at the specified time
• Shipment departure confirmation is entered into database
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DISTRIBUTION TASKS: REPORTS AND VISIBILITY
• Reports can be issued on a periodic basis
• Real-time visibility is also available through our Website
• Custom made electronic data interfaces (inbound and outbound)
• Automatic generation of interface files
– Shipment files
– Balance on hand files
– Ship confirmation summaries
– Pick confirmations
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• Robust system
• Handles complex operations
• Handles volume transactions
• Detailed information: http://fcipty.com/clientes/FootPrint%20WMS.pdf
WAREHOUSE MANAGEMENT SYSTEM
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WMS STANDARD FEATURES
• Receiving
– PO Receiving
– EDI/ASN receiving
– Blind receiving
– Partial receiving
– Cross-docking
• Put-away
– System-directed put-away
– User-directed put-away
– Location confirmation
• Picking
– System-directed picking
– Single-order picking
– Cluster picking
– Zone picking
• Inventory Management
– Automatic allocation
– Automatic replenishment
– Lot and serial # control
– Multiple stock rotations
– Cycle counting
– Load building
– Location management
• Packing
– Packing slip
– Packing confirmation
• Shipping
– Carrier assignment
– Shipment confirmation
– Bill of Lading
– E-mail and/or EDI notification
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WMS: INBOUND OPERATIONS
• Receiving
• Put-away
• Cross-docking
• Quality Control
• Receiving rules
• Alerts & notifications
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WMS: INVENTORY MANAGEMENT
• Cycle counting
• Replenishment (bin and warehouse)
• Inventory control
• Automatic allocation
• Stock rotation
• Physical inventory
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WMS: OUTBOUND OPERATIONS
• Picking
• Packing
• Wave building
• Shipping
• Order management
• Carrier assignment
• Load building
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WMS: COMMUNICATIONS
• EDI
• Event messaging
• Interface management
• Flat file
• XML