DISTRIBUTION @ FCI Freight Forwarding Agent and 3PL

2014

COMPANY FACTS

• Established in 1995

• Over 200 employees

• Family-owned and actively managed by the owners

• Among the dominant players in the logistics industry in Panama

• Owner of most of the hard assets it uses to operate (e.g. buildings, warehouses, transportation

equipment)

• Fascinated with the practical applications of technology

• We offer integrated services in cargo management and Logistics, using all modalities of transport,

organizing our resources to provide a complete door-to-door, pain-free service for our customers

• Biggest Customs Broker in the Free Zone

Family owned – 3 generations operating – transportation logistics business located in the booming

Colón Free Zone.

OUR HEADQUARTERS

MISSION STATEMENT

To be leaders in providing integrated logistics and cargo management services

by anticipating and totally satisfying our customers’ needs, through highly-

trained and qualified personnel, and modern infrastructure that will also allows

to obtain financial benefits and serve as a model of social responsibility.

COMPANY VISION

Be among the top leaders worldwide in the integrated management of cargo.

VISION OBJECTIVES

• Anticipating and satisfying all of our customers’ needs.

• Hiring smartly.

• Developing our workforce.

• Expanding our infrastructure.

• Obtaining outstanding financial results, and

• creating and developing automated information interfaces to increase efficiency and

quality.

Corporate Values

• Financial Strength

• Customer Satisfaction with effective and secure use of technology and automation

• Improve the quality of life and business of our associates

OUR BIGGEST ASSET

• 3 generations of Eisenmans actively working in the business

• Each one responsible for key aspects of the operation:

• Abraham Eisenman (father): Customs Brokerage

• Bruce Eisenman (son): Administration

• Dovi Eisenman (son): Operations

• Adam Eisenman (grandson): Technology

OFFICE LOCATIONS

• Colón Free Zone (CHQ)

– All services (Customs brokerage, import, export, air, ocean, land, consolidations, distribution)

– Office building (750m2)

– Warehouse – Main WH (10,000 m2, 16 CFS) – Overflow WH (5,000 m2, 4 CFS)

– Patio (10,000 m2)

• Panama City

– Customs brokerage, import, air, ocean, land, special projects

– Office (300 m2)

– Warehouse (250 m2)

• Airport

– Warehouse [3rd Party]

• Multimodal Transport

• Transhipment

• Import & Export

• Warehousing

• Customs Brokerage

• Distribution

• Consolidations

• Insurance

• Shows and special events

SERVICES DETAIL

CUSTOMS BROKERAGE SERVICE

• FCI Logistics initiated operations performing

customs brokerage

• Biggest Customs Broker in the Colon Free Zone

• Know-how and experience

• Advanced payment of duties & taxes

• Electronic clasification of HTS Codes

Export and Import from and to any place in the

world

AIR.

FCL.

Consolidations.

• Direct import LCL consolidations from Miami,

New York, Brazil, France, Spain and Italy

• Export LCL consolidations to the Caribbean

• Co-Loading

MULTIMODAL TRANSPORT: AIR OCEAN SERVICE

Strong business relationship with all major carriers

• We own dozens of transportation

vehicles (trucks, tractors, trailers)

• GPS installed on all our equipment

• Transportation to Central America

MULTIMODAL TRANSPORT: ROAD SERVICE

• Panama (nationwide)

• Costa Rica

• Nicaragua

• Honduras

• Guatemala

• El Salvador

• México

• Cross-docking benefits:

• Reduction in inventory

investment

• Reduction in storage-space

requirements

• Reduction in handling costs

• Reduction in order-cycle times

• Faster inventory turnover

• Accelerated cash flow

TRANSSHIPMENT (CROSS-DOCKING) SERVICE

WAREHOUSE

• Main WH Capacity – 10,000 m2

• 16 CFS

• Overflow WH Capacity – 5,000 m2

• State-of-the-art WMS

• Barcode scanning

• Interfacing capabilities

• Client web portal

• Inventory and order management

• Security cameras and DVR

• Access control

• Independent insurance surveyor

• Intrusion sensors and alarms monitored 24-7

• Security guards 24 hours

• Flexible workforce and work hours

DISTRIBUTION SERVICE

• Account representation

• International distribution

• Local distribution

• Cross-docking

• Picking & packing

• EDI technology

• Customized Information Technology

interfaces

• Value-added services (labeling,

ticketing, cleaning, …)

• State-of-the-art WMS

SAMPLE OF DISTRIBUTION CUSTOMERS

• Payless Shoeshource

• Moda Prima (Brookfield)

• Singer

• Bienestar del Istmo (Nikken)

• Fashion Solutions

• Prendas Íntimas

• Texbrasil Internacional

• Crocker Jeans

• Fox Fashion

• Megatrading

• Power Wave

• Euro Development

• Megawear

• Mattel

• Maruyama

• Decoralux

DISTRIBUTION TASKS

• Reception of goods

• Classification of goods

• Storage of goods

• Order management

• Preparation of commercial and shipping documents

• Shipment of goods

• Reports

DISTRIBUTION TASKS: RECEPTION OF GOODS

• Upon receipt of notification from the manufacturer/shipper, we

provide shipment tracking up to the arrival of the goods

• Shipment of goods consigned to the Colón Free Zone must be

accompanied by the previous receipt of the invoice, bill of lading and

other documents pertaining to the shipment (certificate of origin,

certificate of analysis) in order to expedite de movement of the goods

from the port or airport of arrival to our warehouse

DISTRIBUTION TASKS: CLASSIFICATION OF GOODS

• Upon arrival to the warehouse, the merchandise is examined in order

to detect any signs of breakage or theft

• If any evidence is detected, the merchandise is inspected and our

resident survey agent is notified

• The shipment is transferred to the area of the warehouse assigned to

the client, the contents are verified with the packing list and the

goods are stored

DISTRIBUTION TASKS: STORAGE OF GOODS

• The goods are stored in adequate warehouses

• The movement of the goods is accomplished with the use of pallets

and they in turn are mobilized with the adequate equipment

• The location of the merchandise is assigned and controlled by means of

an automated inventory system

DISTRIBUTION TASKS: ORDER MANAGEMENT

• Shipping orders can be placed directly via Web

• Orders can be placed through automated EDI interface between

clients’ sales/inventory system and our WMS

DISTRIBUTION TASKS: DOCUMENT PREPARATION

• Packing list

• Shipment Manifest

• Commercial Invoice

• B/L or AWB

DISTRIBUTION TASKS: SHIPMENT OF GOODS

• We can take care of the actual shipping activity, be it via air, ocean or

land

• If the shipping needs to be done by a third-party, we coordinate with

the transportation agent in order to ship the merchandise at the

opportune time

• Follow-up calls are made to confirm that the shipment has effectively

been made at the specified time

• Shipment departure confirmation is entered into database

DISTRIBUTION TASKS: REPORTS AND VISIBILITY

• Reports can be issued on a periodic basis

• Real-time visibility is also available through our Website

• Custom made electronic data interfaces (inbound and outbound)

• Automatic generation of interface files

– Shipment files

– Balance on hand files

– Ship confirmation summaries

– Pick confirmations

• Robust system

• Handles complex operations

• Handles volume transactions

• Detailed information: http://fcipty.com/clientes/FootPrint%20WMS.pdf

WAREHOUSE MANAGEMENT SYSTEM

WMS STANDARD FEATURES

• Receiving

– PO Receiving

– EDI/ASN receiving

– Blind receiving

– Partial receiving

– Cross-docking

• Put-away

– System-directed put-away

– User-directed put-away

– Location confirmation

• Picking

– System-directed picking

– Single-order picking

– Cluster picking

– Zone picking

• Inventory Management

– Automatic allocation

– Automatic replenishment

– Lot and serial # control

– Multiple stock rotations

– Cycle counting

– Load building

– Location management

• Packing

– Packing slip

– Packing confirmation

• Shipping

– Carrier assignment

– Shipment confirmation

– Bill of Lading

– E-mail and/or EDI notification

WMS: INBOUND OPERATIONS

• Receiving

• Put-away

• Cross-docking

• Quality Control

• Receiving rules

• Alerts & notifications

WMS: INVENTORY MANAGEMENT

• Cycle counting

• Replenishment (bin and warehouse)

• Inventory control

• Automatic allocation

• Stock rotation

• Physical inventory

WMS: OUTBOUND OPERATIONS

• Picking

• Packing

• Wave building

• Shipping

• Order management

• Carrier assignment

• Load building

WMS: COMMUNICATIONS

• EDI

• Event messaging

• Interface management

• Flat file

• XML

THANK YOU www.fcipty.com

@fcipty