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Picture Telling a Story
“Finding a Way through the Dark”
This is the story of a blind seventy year old man from Hodeida Governorate - Ad Durayhimi Province -
Uzlat Azraneeq – Alkuaizyah Village by the name of Ahmed Omar Hebah.
This old man suffers from
disability and other severe
illnesses. He lives idle and alone
with no one around to take care
of him.
He does not have a sanitary
facility in his shanty . Thus, his
relatives have to tie him with a
long cord extending to a distance
far from the shanty so that he
relieves himself.
His life have changed dramatically after providing him with a toilet next to his shanty in addition to
obtaining a financial aid; both under the Emergency Response Program..
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Picture Telling a Story
“Performance and Achievements”
The current crisis in Yemen had severe adverse effect on employment and job opportunities. Existing
jobs were lost resulting in an increasing need for humanitarian aid.
During the TPM field visits, it was quite apparent that the communities demonstrated their willingness
to exert efforts to work leading to execution of subprojects ahead of schedule.
The subprojects helped beneficiaries to improve their livelihoods and reduce hardships and sufferings.
Unemployment had forced local communities to look for work opportunities without regard to
preferences; and to work hard to sustain continuity on the available jobs.
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Contents
Picture Telling a Story .........................................................................................................................2
Contents ............................................................................................................................................3
Executive Summary ............................................................................................................................6
Implementation Progress .............................................................................................................. 12
Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services .................................. 12
Subcomponent 1.2: Small Community Infrastructure ...................................................................... 14
Subcomponent 1.3: SME Revitalization and Employment Generation .............................................. 15
Section One: Monitoring and Evaluation Report ................................................................................. 16
Introduction ..................................................................................................................................... 16
This Report....................................................................................................................................... 17
Findings ........................................................................................................................................... 17
General: Local Institutions (SFD & PWP) Sustainability ................................................................... 17
Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services .................................. 18
Summary .................................................................................................................................. 18
Component Profile: ................................................................................................................... 20
Documents Reviewed ................................................................................................................ 22
Categories of Findings................................................................................................................ 22
The Selection Process of Beneficiaries ........................................................................................ 23
Payments.................................................................................................................................. 26
Training and Learning New Things .............................................................................................. 29
Complaints about the Implementation ....................................................................................... 31
Livelihoods Improvement .......................................................................................................... 33
Aid Preferences ......................................................................................................................... 35
Subcomponent 1.2: Small Community Infrastructure ...................................................................... 36
Summary .................................................................................................................................. 36
Component Profile: ................................................................................................................... 38
Assets Verification ..................................................................................................................... 39
Execution Level ......................................................................................................................... 39
Quality...................................................................................................................................... 40
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Community Benefits .................................................................................................................. 41
Subcomponent 1.3: SME Revitalization and Employment Generation .............................................. 42
Summary .................................................................................................................................. 42
Component Profile: ................................................................................................................... 43
Documents Reviewed ................................................................................................................ 43
Findings .................................................................................................................................... 43
Operations ................................................................................................................................ 44
Losses ....................................................................................................................................... 44
Customers ................................................................................................................................ 45
Loans Policy .............................................................................................................................. 45
Guarantees ............................................................................................................................... 45
Management Aspects of MFI...................................................................................................... 45
Audit ........................................................................................................................................ 45
Challenges........................................................................................................................................ 46
Lessons Learned ............................................................................................................................... 47
Recommendations............................................................................................................................ 49
Acknowledgement............................................................................................................................ 52
Quotes: ............................................................................................................................................ 53
List of Abbreviation.............................................................................................................................9
List of Tables ......................................................................................................................................6
List of Figures .....................................................................................................................................7
List of Maps........................................................................................................................................8
Section Two: Annexes ....................................................................................................................... 54
Annex A: Projects’ Performance Scores Rating.................................................................................... 54
Annex B: GIS System ......................................................................................................................... 54
Annex C: Methodology...................................................................................................................... 57
TPM Project Management ............................................................................................................. 57
Methodology ................................................................................................................................ 57
Sampling and Sample Size ............................................................................................................. 58
Interventions Sustainability ........................................................................................................... 58
Documents ................................................................................................................................... 59
Triangulation ................................................................................................................................ 61
Annex D: Data collection tools ........................................................................................................... 61
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1. Asset Verification................................................................................................................... 63
form Q1 ....................................................................................................................................... 63
2. Field Visit Report ................................................................................................................... 68
3. The Beneficiaries Satisfaction Questionnaire - CFW ................................................................. 72
4. The Beneficiaries Satisfaction Questionnaire - Nutrition Program ............................................ 82
5. MFI Questionnaire ................................................................................................................. 90
Annex E: Photos ............................................................................................................................... 95
Subcomponent 1.1: Cash-for-Work Photos ..................................................................................... 95
Subcomponent 1.2: Small Community Infrastructure Photos ........................................................... 98
Subcomponent 1.3: SME Revitalization Photos ............................................................................. 101
Annex F: Subprojects Lists ............................................................................................................... 102
Subcomponent 1.1: Cash-for-Work List ........................................................................................ 102
Subcomponent 1.2: Small Community Infrastructure List .............................................................. 102
Subcomponent 1.3: SME Revitalization List .................................................................................. 102
Annex G: Maps ............................................................................................................................... 103
Subcomponent 1.1: Cash-for-Work Maps ..................................................................................... 103
Subcomponent 1.2: Small Community Infrastructure Maps ........................................................... 103
Subcomponent 1.3: SME Revitalization Maps ............................................................................... 103
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List of Tables
Table 1: Subcomponent 1.1 Ongoing Subprojects................................................................................ 12
Table 2: Subcomponent 1.2 Main Indicators ....................................................................................... 13
Table 3: Subcomponent 1.2 Ongoing Subprojects................................................................................ 14
Table 4: Subcomponent 1.2 Sectors.................................................................................................... 14
Table 5 Subcomponent 1.2 Main Indicators ........................................................................................ 15
Table 6: Subcomponent 1.3 Main Indicators ....................................................................................... 15
Table 10: PDO Indicator on Agencies Sustainablities ........................................................................... 17
Table 11: Subcomponent 1.1 Indicators ............................................................................................. 18
Table 12: Short Term Income Generation Projects Types and Main Figures .......................................... 21
Table 13: CFW Project and Beneficiaries Numbers .............................................................................. 22
Table 14: Small Community Infrastructure Main Indicators ................................................................. 36
Table 15: Community Assets Project Types and Main Figures .............................................................. 38
Table 16: Community Assets Project Execution Percentage ................................................................ 39
Table 17:Community Assets Quality Elements Scale............................................................................ 40
Table 18: Community Assets: Number and benefits of local community............................................... 41
Table 19: SME Main Indicators .......................................................................................................... 42
Table 20: SME Main Figures .............................................................................................................. 43
Table 21:Lessons Learned.................................................................................................................. 48
Table 22: Recommendations ............................................................................................................. 51
Table 7: Expectation Scale ................................................................................................................. 54
Table 8: Project Selection Criteria ...................................................................................................... 58
Table 9: Tools Map Table .................................................................................................................. 62
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List of Figures
Figure 1: Direct Beneficiaries Percentage: .......................................................................................... 20
Figure 2: Demographic Information ................................................................................................... 21
Figure 3: Criteria Recognition ............................................................................................................ 23
Figure 4: Percentage of Informing Source........................................................................................... 24
Figure 5: CFW Selection Process Satisfaction Percentage .................................................................... 24
Figure 6: CFS- Nutrition Selection Process Satisfaction Percentage ...................................................... 25
Figure 7: Percentage Satisfaction with payment process cash for work ................................................ 26
Figure 8: CFW – Means of Receiving Payment .................................................................................... 27
Figure 9: CFW – Payment Amounts Satisfaction Percentages............................................................... 27
Figure 10: CFS – Nutrition Payment Process Satisfaction Percentage.................................................... 28
Figure 11: CFS – Nutrition Payment Amount Satisfaction Percentage ................................................... 28
Figure 12: CFW Percentage of Beneficiaries who received training ...................................................... 29
Figure 13: Topics Learned.................................................................................................................. 30
Figure 14: CFS – Nutrition Learning Topics Percentage of Satisfaction Percentage with Topics............... 30
Figure 15: CFW Beneficiaries spending Patterns cash for work ........................................................... 32
Figure 16: CFS - Nutrition Beneficiaries Spending Patterns .................................................................. 32
Figure 17: CFW - Livelihoods Improvement cash for work ................................................................... 33
Figure 18: CFW - Nutrition Livelihoods Improvement .......................................................................... 34
Figure 19: Assistance Preferences ...................................................................................................... 36
Figure 20: Project Management Stages .............................................................................................. 57
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List of Maps
Map 1: Subcomponent 1.1 Field Visit Locations .................................................................................. 19
Map 2: Subcomponent 1.2 Field Visit Locations .................................................................................. 37
Map 3: Assets Type and Locations...................................................................................................... 39
Map 4: MFI loss by Governorate ........................................................................................................ 44
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List of Abbreviation
CBOs Community Based Organizations
CDD Community Driven Development
CEN Country Engagement Note
CFWP Cash for Work Programme
CT Cash Transfer
DNA Damage and Needs Assessment
FAO Food and Agriculture Organization
ECRP Emergency Crisis Response Project
FPA Fiduciary Principles Accord
GoY Government of the Republic of Yemen
GRM Grievance Redress Mechanism
HH House Hold
IDPs Internally Displaced Persons
IP Implementing Partner
IOM International Organization for Migration
IsDB Islamic Development Bank
LIWP Labor Intensive Work Program
M&E Monitoring and Evaluation
MENA Middle East and North Africa
MFIs Microfinance Institutions
MSME Medium, Small, and Micro Enterprise
NDC National Dialogue Conference
NGOs Nongovernmental Organizations
OCHA UN Office for the Coordination of Humanitarian Affairs
O&M Operations and Maintenance
PDO Project Development Objective
PM Project Manager
PMT Project Management Team
PWP Public Works Project
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SES Social and Environmental Standards
SFD Social Fund for Development
SME Small and Micro Enterprise
SMED Small and Microenterprise Development
SWF Social Welfare Fund
TPMA Third Party Monitoring Agent
UN United Nations
UNDP United Nations Development Programme
UNHCR Office of the United Nations High Commissioner for Refugees
UNICEF United Nations Children's Emergency Fund
YRP Yemen Resilience Program
WHO World Health Organization
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Executive Summary The Emergency Crisis Response Project (ECRP) is a two-year Project that was signed mid-August 2016 and
launched end of September 2016. It aims to mitigate the adverse impact of the current crisis on the
people of Yemen through supporting their recovery efforts through a bottom-up approach using local
systems, boosting capacities of the institutions to progressively resume and scale-up service delivery. The
project contributes to the Economic Self Resilience and Recovery component of UNDP’s Yemen Program,
and seeks to achieve three key results:
1) Increasing short-term employment and livelihoods opportunities;
2) Reviving the local private sector; and
3) Restoring key service delivery through small-scale infrastructure.
Moore Stephens-Yemen is acting as Third Party Monitoring Agent (TPMA) to assist UNDP in monitoring
and evaluating the implemented activities.
The Social Fund for Development (SFD) and the Public Works Project (PWP) were identified as responsible
parties to deliver the following outputs:
1. Communities to benefit from short-term income generation and enhancement of skills and
employment opportunities;
2. Communities to benefit from restored socio-economic community assets; and
3. Financial service providers and MSMEs (Micro/Small/Medium Enterprises) are able to sustain and
scale up their business operations.
Moore Stephens-Yemen conducted the first field visits in late December 2016. During the first quarter of
the project (December 2016), 93 beneficiaries were interviewed in 5 governorates.
The field visits addressed the following subprojects (or subcomponents):
Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services.
o Field visits to 6 subprojects (5 Cash for Work and 1 Cash for Service- Nutrition).
Subcomponent 1.2: Small Community Infrastructure.
o Field visits for 5 subprojects (4 Road Paving, and 1 Water Harvesting).
Subcomponent 1.3: SME Revitalization and Employment Generation.
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o Field visits for 1 Micro Finance Institution subprojects.
The overall
result from the field visits reflects a high level of satisfaction with the ongoing interventions among the
beneficiaries. So far, the IPs have demonstrated a high level of responsiveness towards the targeted
communities on all relevant issues.
Implementation Progress The following is a summary of the implementation progress of all subprojects which were contracted up
to 31 December 2016.
Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services
The status of 77 subprojects is summarized as follows:
No. of Ongoing Subprojects Estimated cost Contracted Disbursed to beneficiaries 77 $18.4 m $14.5 m (50%) ~ $4.7 m(ahead of target)
Table 1: Subcomponent 1.1 Ongoing Subprojects
Map 1: First Quarter Field Visits Locations and Type of Projects
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The following table shows the main Indicators of those ongoing subprojects:
Table 2: Subcomponent 1.2 Main Indicators
Expected outputs and indicators Target Achieved Notes
No. of households benefited from CT and sub-grants
10,900 3,959 No of HHs registered was high (about 20,000) of whom about 5,000 were enrolled
No. of workers (female 30%, youth (16-35 yrs) 35%, IDPs/returnees 42%
32,300 8,680 Desegregated by Males, Females, IDPs
No. of workdays (paid) 900,000 94,275
Capacity of water tanks m3 84,100 3,090
Rehabilitation and protection of agricultural land & irrigated land (Ha)
390 12
Length of feeder roads improved (Km) 23 0
No. of female youth contracted and trained as Community Health Promoters
475 207 261 have been selected of whom 207 were hired
No. of youth male and female social workers secured temporary job opportunities in the targeted districts
300 0 Already selected
No. of people benefited from the nutrition services: Women: 4,750 and Children :4,000
8,750 4,222 Two months /payments
No. of youth-led community initiatives financed and implemented
200 0
No. of CBOs (Village cooperative councils ) are activated during the program activities
200 0
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Subcomponent 1.2: Small Community Infrastructure
This subcomponent has 96 subprojects contracted and distributed over 20 Governorates with a total of
56 districts. The status of this subcomponent is summarized as follows:
No. On-going Subprojects
Contracted Cost
Governorates Covered
Districts Covered
No. of beneficiaries
96 $ 4,9 m 20 56 373,830
Table 3: Subcomponent 1.2 Ongoing Subprojects
The contracted subprojects distribution based on the sector of interventions are as follows:
Subprojects Sector No. of Subprojects Contracted Cost $ Million
Water harvesting tanks 27 1.49
Rehabilitated of schools 17 0.449
Rural roads pavement 36 2.25
Sanitation &Water supply 16 0.733
Total 96 4.922
Table 4: Subcomponent 1.2 Sectors
Map 2: Subcomponent 1.2 projects Progress
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The following table shows the main Indicators of those ongoing subprojects:
Expected outputs and indicators Unit Target Achieved Notes
Number of direct beneficiaries of wage employment IDPs /Returnees %
No. 20,000 1338 53% IDP’s
Number of working days created
IDPs/Returnees 30% No. 356,000 12,820
46% IDP’s
Number of people benefiting from access to community assets
No. 310,000 375,000
Cubic meters of water harvesting reservoirs constructed/rehabilitated
M3 40,000 16,535
Length of roads improved KM 40 19.5
Number of classrooms rehabilitated No. 140 205
Table 5 Subcomponent 1.2 Main Indicators
Subcomponent 1.3: SME Revitalization and Employment Generation In this subcomponent, MFIs support was the only subproject started in the year 2016. The main
indicators of this subcomponent are shown in the below:
Table 6: Subcomponent 1.3 Main Indicators
Expected outputs and indicators Target Achieved Notes
Number of MFIs supported 7 5 Spending: $725,004
Number of microfinance clients benefitting from the project (Takaful fund)
2,000 0
Number of additional work opportunities created by participating MSMEs
4,800 0
Number of farmers supported 800 0
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Section One: Monitoring and Evaluation Report
Introduction
The World Bank-funded Emergency Crisis Response Project (ECRP) is a two-year duration Project signed
off in mid-August 2016 and launched at the end of September 2016. The project is implemented by
UNDP through two national institutions: Social Fund for Development (SDF) and Public Works Project
(PWP). It aims to mitigate the adverse impact of the current crisis on the people of Yemen through
supporting their recovery efforts using a bottom-up approach based on local systems, boosting
capacities of the institutions to progressively resume and scale up service delivery. The project
contributes to the Economic Self Resilience and Recovery component of UNDP’s Yemen Program; and
seeks to achieve three key results:
1) Increasing short term employment and livelihoods opportunities;
2) Reviving the local private sector; and
3) Restoring key service delivery through small scale infrastructure.
MOORE STEPHENS YEMEN (MSY), as the third party monitoring agency, is entrusted with the field
monitoring of subprojects activities and outputs, particularly in the fields where UNDP's reach are
limited due to security constraints. As the project's TPMA, MSY undertook to perform the following
tasks in relation thereto:
Quarterly performance verification and fiduciary field monitoring of subprojects funded under
the YECRP project;
Following up, monitoring and reporting on the outputs of the subprojects funded by the project;
Monitoring the delivery of job opportunities to the intended beneficiaries;
Mentoring environmental and social safeguards to help ensure compliance ;
Following-up and monitoring the processes implemented by the SFD and PWP as UNDP‘s
implementation partners; and
Use and implement a mix of monitoring activities, which will include, but not limited to
surveys, assessments, web mapping, Mobile Application on Smart Phones,…..etc. in order to
perform the above tasks.
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This Report
MSY was engaged by UNDP at the beginning of December 2016 to conduct the TPM activities. According
to the ToR, MSY is required to issue an inception report, within 30 days from the date of contract. It was
the intention that, based on this inception report, MSY would agree with the UNDP team on the
sampling methodology and, accordingly, the number of visits to be performed each quarter.
However, to enable MSY to capture the results of the first quarter (December 2016) and due to the
urgency of the work and after agreeing with the UNDP team, MSY conducted a balanced selection of 12
projects from the three project-desired outputs and from different geographic areas and in coordination
with the two project partners: SFD and PWP.
As direct results of the delay that happened, MSY agreed with the UNDP team to perform the following
tasks:
1. Conduct the initial 12 visits of projects and issue an initial M&E report based on these visits: and
2. Prepare an inception report that includes MSY’s M&E methodology, sampling, plan etc.
This report is, therefore, limited to the results of the visits conducted for the selected 12 projects and
works implemented in the first quarter (December 2016).
Findings General: Local Institutions (SFD & PWP) Sustainability
The following table shows the Project Development Objective (PDO) indicator for the SFD and PWP
sustainability in so far as their commitments, through availability of core staff, to the project.
Indicator Target 2016/ Overall Actual Achieved
The percentage of core staff positions:
SFD 185 / 185 185 %100
PWP 53 / 53 54 %101
Table 7: PDO Indicator on Agencies Sustainablities
Narrative Moore Stephens conducted two field visits to both SFD and PWP, and measured the preservation of
their capacity in terms of core staff numbers. MSY identified the percentage of the core staff positions
that are retained during MSY’s review. This needs to be further verified as the review was only based on
statements received from SFD and PWP; and was not as a result of MSY’s own verification. Based on
letters received from PWP and SFD, both achieved 100% completion of staff positions (SFD 185/185 and
PWP 54/53).
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Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services
Summary The following is an overview of this subcomponent progress:
Subcomponent Performance Score Rating: A+
Indicator Target 2016/ Overall Achieved
Beneficiaries Number 0/ 77,000 7,268
Percentage of Females 30% 35%
Percentage of IDP’s 20% 15%
Progress based on the Visit 0% 27%
Table 8: Subcomponent 1.1 Indicators
Year 2016
Number of visits 6
Interventions 3 Cash for Work - Diversified
2 Cash for Work - Water
1 Cash for social services -Nutrition
MSY has covered three projects for the labor intensive work component; two in the cash for work –
water and one cash for social service - Nutrition. These six projects have reached 7,268 direct
beneficiaries.
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Subcomponent 1.1 Field Visit Locations
The map below shows the locations and the type of subprojects visited by MSY for the first quarter
(December 2016):
Map 1: Subcomponent 1.1 Field Visit Locations
Narrative
Projects implemented under the Cash for Work and Youth targeted Community Services subcomponent
included labor intensive works in subprojects determined by the community, such as in irrigation, water
harvesting, rehabilitation of agricultural terraces, maintenance and improvement of village access roads,
improvement of drinking water resources, watershed management, agricultural inputs ; and other
works based on the priority needs identified by each targeted community.
All the six projects in the three locations were delivered by the SFD.
The SFD conducted a survey to identify the beneficiaries in addition to using their own list of the social
welfare beneficiaries.
The beneficiaries were paid through two ways:
1) Amal Micro-Finance Bank, and
2) Direct cash
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During the visits to these Subcomponents, beneficiaries mentioned that new skills were learned Under
the Cash for Work:
1. Take measurements and specifications
2. Building and construction
3. Irrigation methods
4. Reclaiming agriculture lands
5. Digging
Cash for social service-nutrition
1. Reproductive Health
2. Breast feeding
3. General Health topics
4. Hygiene
5. Nutrition
6. Diarrhea
No negative feedback or complaints were shared by the CFW beneficiaries with MSY during the field
visits. Beneficiaries’ spending on food and health had increased because of the cash received from the
CFW program. The majority of the beneficiaries expressed their preference of the cash for wok over any
other form of direct assistance or aid.
Component Profile:
As for this subcomponent MSY conducted interviews with 93 beneficiaries. Half of the interviewees were men. Females represent 35% of the interviewees, while the IDPs were 15% as shown below:
Figure 1: Direct Beneficiaries Percentage:
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Figure 2: Demographic InformationError! Reference source not found.
The field visits covered 3 governorates as shown in Table 9: Short Term Income Generation Projects
Types and Main Figures.
# Project Description Location Number of
Beneficiaries Number of interviews
1 Create temporary income opportunities in social community service in nutrition projects in 5 districts
Hudeidah 4490 18
2 Improve the environmental and health status Hudeidah 182 15
3 Improve the health and environmental situation and reclaim agricultural land
Hudeidah 856 15
4 Roof top rain water harvesting Amran 616 15
5 Diversified (Paving roads + water and Environment)
Amran 1056 15
6 Roof top rain water harvesting Raima 68 15
# Total 7268 93
Table 9: Short Term Income Generation Projects Types and Main Figures
Age from 16-30 Age from 31-40 Age from 41-50 More 50 Years
Female 11 16 8 3
Male 13 21 11 10
0
5
10
15
20
25
30
35
40
Nu
mer
of
ben
efic
iari
es
Demographic Information About The beneficiaries Interviewed
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There are six different projects delivered by the SFD in 3 different governorates. These projects
represent different categories in the labor intensive works component as shown below:
The number of IDPs interviewed in the CFW field visit was 17 who are all from Amran governorate.
Documents Reviewed
Prior to conducting the field visits, the team of MSY reviewed the project documents and summery to
identify the main interventions in the project, number of beneficiaries, desired outcomes and project
description.
Categories of Findings
The findings are classified against the following six categories:
1) The Selection Process of the Beneficiaries 2) Payments
3) Training and Learning New Things 4) Complaints about the Implementation
5) Spending the Money 6) Livelihoods Improvement
7) Aid Preferences
Intervention Number of Projects Visited Total Beneficiaries Interviewed
Cash for Work - Diversified 3 45
Cash for Work - Water 2 30
Cash for social services - Nutrition 1 18
Total 6 93
Table 10: CFW Project and Beneficiaries Numbers
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The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the Implementing
Fund Utilization Livelihoods
Improvement Aid Preferences
The Selection Process of Beneficiaries
Summary
MSY found, in general terms, that the process and criteria of
selection of Beneficiaries used by SFD was adequate and
transparent. There was no sign of intervention of any kind in the
beneficiaries’ selection process.
Cash for Work
The majority of the beneficiaries in the five projects stated that they
learned about the project from the SFD offices. The number of
these respondents was 59, while 14 mentioned that they knew
about the project through an announcement (as shown in Figure 4:
Percentage of Informing Source). Only 2 said they heard about the
project from friends and neighbors. Although the beneficiaries
confirmed that they were selected through the SFD offices and
there was no sign of intervention on the selection process, 52% of
the interviewed beneficiaries in the 5 projects answered that they
did not know what the selection criteria were (as shown Figure 3:
Criteria Recognition).
Figure 3: Criteria Recognition
Yes; 36
No ; 39
Number of beneficiaries know selection criteria
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The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the Implementing
Fund Utilization Livelihoods
Improvement Aid Preferences
Figure 4: Percentage of Informing Source
The general satisfaction of the beneficiaries with the selection
process is quite high as indicated in Figure: 7 which shows that 97%
of the beneficiaries are satisfied with the selection process
Figure 5: CFW Selection Process Satisfaction Percentage
69% of the beneficiaries showed “strong satisfaction” with the
selection process, while 28% were “satisfied”. Only 1% stated their
dissatisfaction and pointed out that the type of work against the
amount paid was not sufficient (a reason not really related to the
selection process).
Cash for Services - Nutrition
All beneficiaries knew about the nutrition intervention through the
SFD. Despite the fact that 13 out of the 18 interviewed beneficiaries
did not know about the selection criteria, all of the respondents
stated that they were selected through the SFD office, which
indicate that there was no form of intervention in the beneficiaries’
selection. All interviewed women stated their general satisfaction
with the selection process. 11 were “satisfied” and 7 showed a
“strong satisfaction” as Figure 6: below shows:
79%
19%
2%
How did the beneficiaries hear about the project
SFD Office
Announcement
Friends and Neighbors
2% 1% 0%
28%
69%
The general satisfaction of the beneficiaries with the selecting processes
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
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The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the Implementing
Fund Utilization Livelihoods
Improvement Aid Preferences
Figure 6: CFS- Nutrition Selection Process Satisfaction Percentage
0% 0% 0%
61%
39%
CFS Nutrition Selection Process Satisfaction Percentage
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
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The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the
Implementing Fund Utilization
Livelihoods Improvement
Aid Preferences
Payments
Summary
This section is meant to give a good understanding of the payment
process adopted which is limited to two ways:
1) Payment through the Amal Micro-finance Bank: or
2) Direct cash.
There was some delay in payments to some of the beneficiaries. The
project management explained that the reason was due to “the lack
of cash” because of the disruptions to Yemen economy and banking
system as a direct result of the current situation prevailing in the
country including the non-availability of cash as a medium of
exchange.
There was also a general dissatisfaction among beneficiaries with
regard to the amount of the payment; considered by many as
“small”.
MSY team found no evidence of any form of deductions from
beneficiaries’ entitlements by the project staff, management or any
other stakeholder.
Cash for Work
All the beneficiaries interviewed stated that they did not pay any
amount of money or made any form of payment to any person
during the selection process or after receiving their payments. Their
satisfaction on the payment process is considered as “satisfied”,
except for 4 cases who stated their non-satisfaction with the
payment process because of delays.
Figure 8: Means of Receiving Payments shows that there are 49
beneficiaries who were paid through the Amal Bank while 26 other
beneficiaries were paid in cash through the project management or
a recognized committee.
Figure 7: Percentage Satisfaction with payment process cash for work
0%
5%
4%
49%
42%
Percentage Satisfaction with payment process cash for work
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
Page 27 of 103
The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the
Implementing Fund Utilization
Livelihoods Improvement
Aid Preferences
35%
65%
CFW – Means of Receiving Payment
Cash
Bank
Figure 9: indicates that the majority of beneficiaries showed
“strong” satisfaction with the payment amount they received from
the CFW program. 18 beneficiaries expressed their non-satisfaction
with the amount paid. Reasons given were:
1. The amount of money is “little” compared to the work
done. “we work a lot and we get little”.
2. The transportation cost to the site of work is high; so this
decreases the amount received.
3. The price of goods and services is very high. The cost of
materials to build the water harvesting cistern or to build a
toilet is very high.
Figure 9: CFW – Payment Amounts Satisfaction Percentages
Cash for Services- Nutrition
Under this project, MSY team found no evidence of any form of
payment by beneficiaries to any person (in consideration of being
enrolled in the project); or for any deduction from the received
payments.
All beneficiaries mentioned that they received their payment
through direct cash and there were no delays in payments in
general. They expressed a high satisfaction with the payment
process. 10 beneficiaries were “satisfied” and the rest of the
beneficiaries were “strongly satisfied” with the payment process as
Figure 10: graph depicts:
7%
17%
4%
34%
38%
CFW – Payment Amounts Satisfaction Percentages
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
Figure 8: CFW – Means of Receiving Payment
Page 28 of 103
The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the
Implementing Fund Utilization
Livelihoods Improvement
Aid Preferences
Figure 10: CFS – Nutrition Payment Process Satisfaction Percentage
Beneficiaries were asked about their satisfaction with the amounts
received. 5 of the beneficiaries said they were “strongly satisfied”
with the amount of payment. The other 11 beneficiaries were
“satisfied”, while 2 were “neutral” in their answers. This is reflected
in Figure 11:
Figure 11: CFS – Nutrition Payment Amount Satisfaction Percentage
0% 0% 0%
56%
44%
CFS – Nutrition Payment Process Satisfaction Percentage
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
0% 0%
11%
61%
28%
CFS – Nutrition Payment Amount Satisfaction Percentage
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
Page 29 of 103
The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the
Implementing Fund Utilization
Livelihoods Improvement
Aid Preferences
76%
24%
CFW Percentage of beneficiaries who received training
No
Yes
Training and Learning New Things
Summary
Both CFW and CFS have introduced new information and skills to
the beneficiaries which many of them found to be useful.
Cash for Work
Only 18 beneficiaries mentioned that they received some form of
training during their work in the CFW program. Figure 14: CFW
Percentage of Beneficiaries shows the percentage of beneficiaries
who received training. The main fields of training were:
1. Take measurements and specifications
2. Building and construction
3. Irrigation methods
4. Reclaiming agriculture lands
5. Digging
Cash for Services - Nutrition
Women in the cash for services - nutrition initiative learned new
information and gained new skills. Figure 13: Topics Learned gives
the main topics. They also expressed their satisfaction as shown in
Figure 14: .
In this intervention, women received information on the following
topics:
1. Reproductive Health
2. Breast feeding
3. General Health topics
4. Hygiene
5. Nutrition; and
6. Diarrhea
Figure 12: CFW Percentage of Beneficiaries who received training
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The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the
Implementing Fund Utilization
Livelihoods Improvement
Aid Preferences
Figure 13: Topics Learned
Figure 14: CFS – Nutrition Learning Topics Percentage of Satisfaction Percentage
with Topics
0
5
10
15
20
Nu
mb
er o
f B
enef
icia
ries
Main Topics During the Cash for Service- Nutrition Session
0% 0%
11%
67%
22%
CFS – Nutrition Learning Topics Satisfaction Percentage
Strongly unsatisfied
unsatisfied
Neutral
Satisfied
Strongly satisfied
Page 31 of 103
The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complaints About
the Implementation Fund Utilization
Livelihoods Improvement
Aid Preferences
Complaints about the Implementation
Summary
MSY team did not find any documented complaints by beneficiaries.
MSYs’ field team was not approached by beneficiaries with
complaints, whether implicit or explicit. Beneficiaries demonstrated
responsibility to communicate with the SFD management and
report on any issue of concern which had emerged in the field.
Cash for Work
During the field visits, MSY team found no evidence of complaints
by beneficiaries. There was only one case where beneficiaries had
to request additional tools (gloves and special boots to deal with
dirt and garbage) which was addressed and the additional tools
provided in a timely manner. In general, beneficiaries did not have
any complaint due to mismanagement or possibility of corruption.
Beneficiaries demonstrated a proactive attitude to report any
wrongdoing they may have encountered. Moreover, interviewers
did not observe any incident of conflict as result of the project
interventions. This is in line with the answer (NO) given by the
beneficiaries to the question “Whether this project has created a
conflict of any kind in the community?”
Cash for Services - Nutrition
Based on the beneficiaries’ responses, the communication system
developed by SFD seems to be yielding good results. The
beneficiaries are satisfied with the responsiveness of SFD to resolve
issues whenever they are raised. The beneficiaries indicated that
they contact the SFD project management in case there is an issue
to be addressed. Only three respondents stated that they need to
do a lot of follow up with the project management in order to
resolve emerging issues.
MSY team took up this complaint with the SDF team; and it was
explained that this disgruntlement was related to the wish to
increase the amount of payment rather than the degree of
responsiveness by SFD project management.
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The Selection Process of the Beneficiaries
Payments Training and
Learning New Things
Complains About the Implementing
Fund Utilization Livelihoods
Improvement Aid Preferences
Funds Utilization
Summary
This section describes the spending priorities of the beneficiaries on
receipt of the allocated amounts. Their top priority is food and
health on which they spent most of their incomes. Other areas of
spending include repayment of loans, purchase of assets, rents and
children education.
Cash for Work
The majority of the beneficiaries spend their income from CFW in
getting food and health. While 9 beneficiaries said that they pay
back loans, 7 mentioned that they spend the entire amount they get
from the CFW to pay for their rent. There were 16 beneficiaries who
spent the money on materials and expenses to build their roof top
water harvesting cistern or to build a toilet. The following Figure 15
gives a general idea of spending patterns.
Figure 15: CFW Beneficiaries spending Patterns cash for work
Cash for Services - Nutrition
Figure 16: shows that the majority of the beneficiaries prioritize
their spending on three categories:
1) Food: 17 respondents out of a total of 18 mentioned that food is
their first priority.
2) Health: is the second spending category in the beneficiaries’ list.
3) Education is the third where only 7 beneficiaries have mentioned
that they spend part of the money they receive on education of
their children. There is only one case where a beneficiary said she
used part of the money to pay back a loan.
Figure 16: CFS - Nutrition Beneficiaries Spending Patterns
0
10
20
30
40
50
60
Food Health Pay Loans Rent OtherNu
mb
er
of B
enef
icia
ries
CFW - Spending Patterns
0
2
4
6
8
10
12
14
16
18
Food Health Education Pay Back Loan
Nu
mb
er o
f B
enef
icia
ries
CFS - Spending Patterns
Page 33 of 103
The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the Implementing
Fund Utilization Livelihoods
Improvement Aid Preferences
Livelihoods Improvement
Summary
This intervention did make a relative improvement to the
beneficiaries’ livelihoods by creating short-term job opportunities.
Their biggest fear is the lack of such opportunities in the future and
unsustainability of such interventions in their community in view of
the continuous deterioration of the situation in Yemen in general.
Cash for Work
The majority of interviewed beneficiaries think that the money they
make form CFW program had helped improve their nutrition
through spending the received money on food. Figure 17: measures
the livelihood improvement as per the beneficiaries’ answers. 13 of
the beneficiaries think that the CFW program had significantly
improved their livelihood by spending their money on food and
health needs. The other 15 beneficiaries indicated that there was
no improvement in the nutrition level. Their dissatisfaction may be
explained by the fact that they had also to spend part of their
income on other categories forcing them to spend the minimum on
nutrition. The ability to spend on categories other than food may be
considered as an improvement of livelihoods.
Figure 17: CFW - Livelihoods Improvement cash for work
17%
63%
20%
CFW - Livelihoods Improvement cash for work
Significantly
Moderate
No Improvement
Page 34 of 103
The Selection Process of the Beneficiaries
Payments Training and
Learning New Things Complains About the Implementing
Fund Utilization Livelihoods
Improvement Aid Preferences
89%
5%
6%
CFW - Nutrition Livelihoods Improvement
Moderate
No Improvement
Significantly
Figure 18: CFW - Nutrition Livelihoods Improvement
Cash for Services Nutrition
The majority of the beneficiaries stated that this project had helped
moderately in improving their living standard. One had mentioned
that this intervention did not make any improvement because of
the very limited job opportunity.
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Aid Preferences
Summary
The majority of the beneficiaries do prefer the form of aid which is related to work. They find it
respectable, effective and a good service to the community. Only few beneficiaries prefer direct aid to
cash for work. Half of them were women; and the men who are IDPs prefer the direct aid.
Cash for Work
Out of the 75 beneficiaries whom MSY interviewed, 67 prefer the cash for work rather than the direct
aid. The reasons they mentioned were:
1. Cash for work is a fair and respectable way to make a living.
2. Cash for work depends on the person’s effort and involvement .
3. Cash for work directly impacts the whole community as well as individuals
4. Cash for work provides money which can be used on various alternatives and needs.
5. Cash for work increases the beneficiaries’ assets by building new things like water harvesting
cistern or toilet.
There were only 8 beneficiaries who would prefer direct aid like food aid rather than cash for work. The
main reasons for them were:
1. The amount of money compared to the work load is small
2. The value of the direct aid is sometimes higher.
3. One has mentioned that she is too old to work (she is over 50) and another one mentioned the
reason of “not having a male member in the family”
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The following graph shows the percentage of the beneficiaries’ preference, as in Figure 19: Assistance
Preferences.
Figure 19: Assistance Preferences
Cash for Services - Nutrition
Beneficiaries unanimously stated that this form of intervention (the Cash for service program) is
extremely useful. All these women have selected the cash for work program rather than selecting the
direct assistance. The following reasons were mentioned by the beneficiaries:
1. Respectable way to make money
2. A good way to learn new skills.
Subcomponent 1.2: Small Community Infrastructure
Summary
The following is a general overview of this subcomponent progress:
Subcomponent Performance Score Rating: A+
Indicator Target 2016 Achieved
Cubic meters of water schemes constructed/rehabilitated 0 m3 225 m3
Length of roads improved 0 Km .437 Km
Table 11: Small Community Infrastructure Main Indicators
89%
11%
Assistance Preferences
Cash for Work
Easy and Direct
Assistance
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Year 2016
Number of visits 5
Interventions 4 Paving Roads 1 Reservoir Harvest for rains
Targeted Beneficiaries for the Year 2017 15,000
MSY covered five projects for the Increasing Community Assets subcomponent. These five subprojects
impacted 49,744 direct beneficiaries. According to the project documents, this is ahead of the project
schedule.
Subcomponent 1.2 Field visit Locations
The map below shows the locations and the type of subprojects to which MSY conducted field visits for
the first quarter (December 2016) related to subcomponent 1.2
Map 2: Subcomponent 1.2 Field Visit Locations
Narrative
Under this subcomponent, labor intensive and small scale infrastructure projects are implemented
through contracting local private contractors. Subprojects include, but not limited to, water harvesting
schemes, stone paving of village access roads, water supply, sewage, and school rehabilitation based on
the priority needs identified by each targeted community. MSY covered five subprojects, delivered by
the PWP, in three locations with two main categories:
Yemen Emergency Crisis Response Project Final M&E Report - December 2016
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1- Paving Roads subprojects, and
2- Reservoir Harvest for rains.
The PWP targeted communities according to the numbers of IDPs and poverty rates that was identified
based on Base Line survey conducted by PWP in the targeted communities.
During the visit, MSY technical team ensured that the assets do actually exist in all locations, the quality
is meeting the norms and standards of the industry, and the execution level was ahead of the agreed
schedules.
Component Profile:
Moore Stephens conducted 5 field visits to different interventions project. The total number of
beneficiaries in the 5 subprojects is 49,744.
One of the scheduled filed visit to rehabilitation subproject was cancelled due to the unsafe conditions
prior to the visit to AlTa’aizia district in Ta’aiz governorate. The field visit covered the three governorates
of Amanat Alasemah (the Capital Sana’a), Aden and Amran as shown in Table 12: Community Assets
Project Types and Main Figures
# Project Description
Location Number of
Beneficiaries
Number of
Reports Project Code Village/ District Governorate
1 Reservoir Harvest for rains Alarrah/ Alashmoor
Amarn 0111 2 RH
2 Road Paving Hugra Khrfan / Alaqwaa
Amarn 3624 2 RP 1
3 Road paving wadi Aloaqab/ Alsuninna
Amant Alasemah
2021 2 RP 2
4 Road paving ALseada village/ Khoor Mukser
Aden 39000 2 RP 3
5 Road paving alrossia village/ Khoor Mukser
Aden 4000 2 RP 4
# Total 49744 10
Table 12: Community Assets Project Types and Main Figures
Below are the categories under which the findings are detailed:
1. Asses Verification
2. Execution Level
3. Quality of work
4. Community Benefits
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Assets Verification
Summary
Certain tools have been used for the purpose of assets verification such as location coordinates, Photos
and videos in addition to the field visual inspection reports. The map bellow shows the assets locations
and types:
Map 3: Assets Type and Locations
Details
MSY collected all reports and supporting evidence (GPS, Photos, and Videos) that show the existence of
the assets of the 5 subprojects (of “the Road Paving” and “The Reservoir Harvest Project”) in the
targeted communities.
Execution Level
Summary
The technical reports and field visits reports, conducted by MSY, determined that all the projects are
either ahead or in line with the implementation schedule.
Project Code Percentage Target Level Percentage Execution Level
RH 20% 25% RP1 25% 25%
RP 2 25% 25%
RP3 20% 30% RP4 16% 30%
Table 13: Community Assets Project Execution Percentage
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Details
MSY found that three project out of five are ahead of the schedule; one is the Reservoir Harvest project
(Project Code: RH) and two from the Road Paving projects, PR3 and PR4. The remaining two projects are
in line with the timeline.
Quality
Summary
A satisfactory execution level was the result of the Quality Measures, which includes: visual inspection,
measurements, and equipment conditions.
Details
The following table shows the ranking system for each quality element. This ranking is made based on
the points system for each element and identifies how to select each rank:
Excellent Very Good Good Acceptable Weak
90 – 100 Points 80 – 89 Points 70 – 79 Points 60 – 69 Points 50 – 59 Points
Project Code
Element of Quality / Scale
Visual inspection Measurements Tools and equipment
RH Very Good Very Good Very Good
RP1 Very Good Good Very Good
RP 2 Very Good Very Good Good
RP3 Very Good Very Good Good
RP4 Very Good Very Good Good
The details of Quality Measures are listed below:
Visual inspection
Grade Clarification
25 - Taking care of building materials in terms of their cleanliness and well cutting.
20 - Density of cement in concrete and mortar in terms of colour.
20 - Sprinkling water for processing.
15 - Implementation flaws and how to overcome them.
20 - Implementation accuracy and employment adequacy.
Table 14:Community Assets Quality Elements Scale
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Measurements
Grade Clarification
30 - Measurements of components' elements.
30 - Measurements and thickness of the main components.
40 - Final measurements of the project.
Equipment and tools used and their condition
Grade Clarification
25 - Providing the equipment necessary for each item.
25 - Providing the tools necessary for each item.
25 - Condition and type of the equipment used.
25 - Condition and suitability of the tools used.
Community Benefits
Summery
The 5 subprojects to increase community assets component served 49,744 beneficiaries. In addition
these projects offer temporary employment opportunities to the locals in targeted communities.
The process of project identification and selection showed that the targeted communities were involved
and participated in the selection process along with the local authorities and PWP.
Project Code Number of Beneficiaries Beneficiaries of wage employment opportunities from
the Local community
RP 2 2,120 Satisfied
RP 1 4,062 Satisfied
RP 4 4,000 Satisfied
RP 3 39,000 Satisfied
RH 916 Satisfied
Total 50,098 Satisfied
Table 15: Community Assets: Number and benefits of local community
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Subcomponent 1.3: SME Revitalization and Employment Generation
Summary
The following table indicates a general overview of the subcomponent progress:
Subcomponent Performance Score Rating: A+
Indicator Target 2016/ Overall Achieved
Number of micro finance institutions benefited from the project
0/ 7 MFIs 5 MFIs
Table 16: SME Main Indicators
Year 2016
Number of visits 1
Interventions 1 Supporting MFIs Sustainability
Targeted Number of MFIs Benefited for the Year 2017 3 MFIs
Compared to the project documents, this subcomponent progress is ahead of the project document
schedule.
Narrative
SME Revitalization and Employment Generation subcomponent objectives are:
Sustain the level of capacity and outreach of the microfinance industry to continue to provide
financial services to the poor,
Support the recovery of conflict affected farmers and SME clients of MFIs which are not started yet.
Under this subcomponent, only one subproject was covered in one location which was delivered by the
SFD through the National Microfinance Foundation.
Below are the observations resulting from MSY field visits conducted:
The National Microfinance Foundation
The SFD identified the nominated MFIs which will be supported to compensate for the losses, as
evidenced by their audited financial statements for the year 2015, resulting as a direct effect of the
conflict and economic conditions. The financial statements should be audited by licensed auditing firms.
During the visit, MSY team had verified that the MFI supported had shown actual losses in their audited
financial statements for 2015.
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Component Profile:
MSY conducted one field visit to “The National Microfinance Institution”. The total number of
employees of this MFI is 97.
This field visit covered the governorate of Amanat Alasemah (the capital City of Sana’a) as shown in
table below:
# Project Description Location Employees Total loses in Yemeni Rials
Unpaid loans
Number of
Interviews
1 National Microfinance Institution
Amant Alasemah
97 181,217,967 9153 3
# Total 97 3
Table 17: SME Main Figures
Documents Reviewed
Before the field visit of MSY, the team had reviewed the project documents available from SFD. MSY
identified and obtained the main interventions in the project, number of beneficiaries, desired
outcomes and project description, the audit reports, financial statements, chart of account, and
accounting policies and procedures manuals.
Findings
The findings address the following issues:
1. The institution losses in 2015 of YER 181,217,967 (USD 724,871).
2. The unpaid loans instalments as a direct result of the current conflicts and economic conditions.
3. Risk Management and certain enhancements to the IT and Loans polices.
Below, are the categories under which the findings are detailed:
1. Operations 2. Losses
3. Customers 4. Loans Policy
5. Guarantees 6. Management Aspect
7. Audit
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Operations Losses Customers Loan Policy Guarantees Management Audit
Operations
The result of the visit of MSY’s finance and audit team showed that
the MFI incurred a financial loss of YER 181,217,967 during 2015 as
a result of its operations during the same year.
Losses
The audited financial statements showed that there was a loss of
YER 181,217,967 during 2015, as direct result of default in paying
loan installments by the customers of the MFI.
The map below shows how the loss was distributed at governorate
level:
Map 4: MFI loss by Governorate
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Operations Losses Customers Loan Policy Guarantees Management Audit
Customers
The review of this part showed that there are uncollected loans
from 9,153 customers. The MFI improved the procedures of loans
collection.
Loans Policy
The MFI had a written loan policy that was not approved by the
board of trustees. It was modified to adapt to the current situation.
Guarantees
The MFI implemented a list of guarantees to safeguard their legal
right. The list of guarantees includes:
1. Place of Work Guarantee.
2. Commercial Guarantee.
3. Gold Deposit.
Management Aspects of MFI
Reviewing management issues, it was confirmed that:
1. The MFI conducted external auditing of its accounts by an
external well known auditing firm.
2. The MFI keeps an organizational structure and job descriptions
for all jobs.
3. The MFI management developed a Risk Management
Department to manage risks and to mitigate and manage the
current crisis.
4. The MFI imposed austerity measures on expenditure and
reduced the operational costs by merging some branches.
5. The MFI has an automated system that follows up the debt
payments periodically and at geographical area levels.
6. The MFI has a backup policy in order to ensure that backup
data is kept in a safe remote place.
Audit
MSY verified that the MFI had a financial audit by an external well
known auditing firm; i.e. 2015 figures were audited by Grant
Thornton.
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Challenges
The following are key challenges based on the conducted review:
1. An increasing pressure on the implementation partners because of communities’ high
expectations caused by the adverse current situation.
2. Conflict areas could change or expand to intervention areas which will lead to major challenges
to the IPs.
3. The subprojects locations are not considered safe because of armed hostilities in or around
these locations; and especially for intensive labor projects.
4. The weakness of data collaboration and sharing mechanism (between SFD and TPM) within
acceptable time frame to enable real time decisions.
5. Limited community contribution is expected which could lead to delay/ change/ cancel a
planned intervention
6. Limited governmental support is expected which could lead to delay/ change/ cancel a planned
intervention
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Lessons Learned Lesson Area The Lesson Statement Impact Beneficiaries / Projects Selection
The beneficiaries selection The interventions were carefully chosen and went through a selection mechanism that included a number of factors like the population distribution, poverty rate, and concentration of IDPs.
The selection of the projects went through different stages, and different stakeholders were involved.
The community ownership towards these projects is very high. Several stakeholders were involved in the selection process of the projects. This was done prior the intervention through the use of meetings, surveys, and consultation sessions with local committees from the targeted communities and local councils.
Community workers
At PWP (visited) subprojects, the contractors were not able to increase recruitment from the same community, for these reasons:
a. The project scope is small which does not have the capacity to employ many workers.
b. Many tasks required some technicalities like stone carving and tiling.
This may put the PWP in a lot of pressure working in the targeted communities.
Payment The payment system in the labor intensive works is different from one to another.
This may create misunderstanding among beneficiaries as towhen to receive their payments. Is it at the end or at any specific milestones during the project implementation To avoid such misunderstanding clear communication about payment system with beneficiaries is needed (when, where and how)
Money utilization Despite the fact that the money received by beneficiaries was not sufficient to cover all the beneficiaries’ needs, the money gained by the beneficiaries during the labor intensive work was mostly spent in nutrition and health needs of the
The intervention has made moderate improvement in the beneficiaries’ livelihood and will do so if it continued.
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Lesson Area The Lesson Statement Impact
household’s members. Livelihoods The short-term job opportunity is vital to many
beneficiaries who lost their sources of income. The high satisfaction of the beneficiaries reflects the high need of the interventions. It also reflects their need to gain better livelihood means. This will put more pressure on both the donors and IPs
Aid Preferences Beneficiaries prefer the cash for work approach as a form of aid.
Beneficiaries would prefer the cash for work approach than many other form of aid, because it is a good source of income and gain new skills are also gained. This will increase the community engagement and beneficiaries towards the cash for work interventions.
SFD and PWP Core Staff
Allocating part of the grant to keep the IPs core staff. That reflected positive response against subprojects execution and performance compared with time required.
Field Visit Observation
All (visited) subprojects status is ONGOING, and no signs for delay or suspension due to the relation between beneficiaries and IPs, or between communities inter-relations.
The interventions enhanced the social cohesion of the targeted communities.
Table 18:Lessons Learned
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Recommendations Recommendation Impact Effect Priority
1. SFD must provide sufficient documentation before any field visit that includes (project document, beneficiaries list, coordinators contacts)
High Time, Quality, Cost
Urgent
Recommendation Explanation:
During MSY’s work, difficulties were found in different levels with SFD projects. SFD can create smoother procedures of work by providing all the needed information to the TMP which include, but not limited to, projects list, project documents, beneficiaries list as provided from the field.
SFD can create easier communication coordination with the governorate’s offices. This will make the TPM planning and implemen ting more accurate and efficient. MSY may suggest to assign an SFD coordinator for all the projects
2. Explain the payment process and timeline for the beneficiaries, in order to avoid misunderstanding between the partners and the beneficiaries
Medium Time, Quality Normal
3. Check the appropriateness of some tasks with the beneficiaries physical and health condition, especially those who are above the age of 50
Medium Quality, Risk Normal
Recommendation Explanation:
During MSY’s work, it was noted that certain types of performing tasks in certain projects, especially the PWP’s projects would not be fit for all ages and different genders. However, it is believed that the Implementing Partners could create an inventory of jobs with all the subcontractors and identify the possible beneficiary type (Age limit, Gender) that would work within the projects. We believe that certain jobs could be classified only for special conditions beneficiaries such as people above 51’s or females.
4. Conduct a form of training for the beneficiaries, especially on safety. This will help beneficiaries to increase their employability
Low Quality Normal
Recommendation Explanation:
During MSY’s work, it was noted that the beneficiaries could have been trained in special activities. This would have reflected on the beneficiary’s skills for future opportunities of employment or in the personal development. the implementing parties are encouraged to focus on these trainings regularly.
5. In case that direct humanitarian aid is decided to be adopted instead of cash foe work, a clear process and criteria should be developed and agreed with the donor
High Quality Urgent
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Recommendation Impact Effect Priority
Recommendation Explanation:
Some humanitarian activities executed but not included in the scope. Although this might be considered as a violation, the current situation in the country might justify this form of aid. It is , therefore recommend that the UNDP and the implementing partners agree on a process and conditions to formalize it.
6. Develop a clear communication strategy and framework between the donor, TPM and IP’s with clear data flow process, updates and time intervals.
High Quality Normal
Recommendation Explanation:
Time and level of information is very important in the TPM process. it is important to have a single point of contact between the TPM and IP’s. The objective is to facilitate the TPM needs and coordinate internally in a timely manner. It is also important to have a weekly or biweekly updates from the IP’s to the UNDP and TPM on the overall projects status that should include, projects status, projects phases, main changes or notes, future projects and tasks.
7. Develop an operational plan for the MFI activities sustainability that would show clearly how the donor support their activities in the next 18 month of operation
High Cost, Risk Urgent
Recommendation Explanation:
No evidence was found on how the MFI’s will adapt the donor financial support. It is recommended that the MFI’s should prepare and present operational plans to the donor to continue its support..
8. MFI should approve the debt policy by the Board of Trustees High Quality Normal
Recommendation Explanation:
It was found that the MFI has no Board of Trustees approval of their the internal debt policy resulting in a weakness in the internal governance process. I should be approved as soon as possible.
9. IP’s should consider to recruit beneficiaries from all nearby communities in order to maximize the benefit and reduce the conflicts
High Risk Normal
10. The Donor, IP’s and TPM should have a clear process for changes of projects selection and area of intervention as a mitigation measure for the occurrence or expanding of conflict risks
High Risk, Cost, Time Normal
Recommendation Explanation:
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Recommendation Impact Effect Priority Since the project period is for 2 years, it is expected that changes in the projects activities or locations would occur due to the conflict dynamics in the ground. It is, therefore, recommended to have an internal relevant process to streamline the approval process between the Donor and IP’s; and also the communication process between the Donor, IP’s and TPM as part of the communication framewo rk for such situation.
11. Some of IP’s subprojects are diversified (Multi intervention), through different sectors. We recommend giving ID to each intervention.
High Cost, Time Normal
Recommendation Explanation:
When the subproject, has Multi interventions in different sectors (water, road paving, etc.) that will make the measure of intervention is difficult, or required to visit each intervention separately . So giving ID (for each intervention in the same subproject) is recommended.
Table 19: Recommendations
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Acknowledgement
Without the bank intervention thousands of beneficiaries would have been in dire conditions. Beyond
the human impact, the World Bank intervention allowed well -established institutions such Social Fund
for Development and the Public Work Project that were threatened to close, to continue operating.
It is quite clear that the World Bank/UNDP created distinct efforts to help Yemen in the prevailing
catastrophic situation.
The below statement from one beneficiary from Al-Hudaida reflects the gained benefits of this project:
“ I hope to execute a drinking water project for this village. The continuation of this project, and executing of more projects to build houses for the poor who are unable to build their homes. I hope this project will last so as the
payment continues in order the standard of living maintained.
”
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Quotes:
The project is still in its early stage and we have not seen its full impact yet, but it
saved me from embarrassment with the landlord
” Paying Alsaila Project, Ammran“
The work and effort is big. However the return is still little
” Water network project, Ammran“
The project will be a good benefit in terms of sustaining the basic needs
” Paving Al-Saila Project, Ammaran“
Working in sewerage is a hard job and requires physical effort by men. It is a tiring work for women and
they prefer to obtain direct aids.
” Improving the health and environmental situation and reclaim farmland Al -Hudida
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Section Two: Annexes
Annex A: Projects’ Performance Scores Rating
The scores are produced on project status and completion based on outputs and objectives. The Scales
were designed based on the ground achievement and after reviewing the main project indicators from
the World Bank and UNDP documents and agreements with implementation partners:
Output Scale Objective
Outputs moderately exceeded expectation A+ Objective moderately exceeded expectation
Outputs met expectation A Objective met expectation
Outputs moderately did not meet expectation
B Objective moderately did not meet expectation
Outputs substantially did not meet expectation
C Objective substantially did not meet expectation
Table 20: Expectation Scale
Annex B: GIS System
For the purpose of this project, MSY launched a geographic system to help all stakeholders to have an
easy way to browse the inspected projects and have the required information using an interactive map.
Through this system, one can check the location map, GPS, Videos, Images and apply many filters based
on the IP’s, progress and other features
1. Open GIS System Link:
https://fusiontables.google.com/DataSource?docid=1fo_3yLIlVjfJRAg0zdkQXSMIRxW9MzJy-
0QVljGs#map:id=3
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2. Filter Data (View Data as per your interest)
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3. By clicking the Geo tag you can read the project information
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Annex C: Methodology
TPM Project Management
MSY considers the project management as a critical process to help achieve a smooth process for the
project phase.
The graph below shows the phases adopted by MSY as TPM.:
Figure 20: Project Management Stages
Methodology
The methodology followed has considered quantitative and qualitative approaches, observations, and
documents validation.
The selection of methodology depends on the project type and activities related to it. For this report,
MSY had taken due care to satisfy different criteria. The following table explains further all criteria that
satisfied:
Criteria Type
Cash for work - Cash for Work
- Cash for Service
Community Assets - Water Schemes Constructed/ Rehabilitated
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Criteria Type
- Roads Paving / Improved
- Classrooms Rehabilitated
SME - Implementation Agencies
Implementing Partners - PWP
- SFD
Project Status - Started
Special Quota - Women
Geographic area - Sanaa
- Al-Hudida
- Aden
- Amran
- Rayma
Table 21: Project Selection Criteria
Sampling and Sample Size
MSY selected twelve projects which satisfied the following sample criteria:
- Gender quota: at least 35% of the beneficiaries were women
- Project Type:
o Cash for work : 6
o Community assets: 5
o SME Agencies: 1
- Beneficiary number: 93 beneficiaries including direct beneficiaries and indirect beneficiaries
such as community leaders and representatives.
Interventions Sustainability
One of the main factors leading to achieving sustainability is “community participation” in the process of
identifying the priorities of needs for subprojects, and the involvement in decision making. Other factors
that lead to achieving sustainability are:
- The intervention of subprojects in local communities, included skill learning which will be reflected
positively for the sustainability of those communities.
- Some subprojects increased the communities’ assets, which wil l improve the livelihood on the long
term.
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Documents
For the purpose of validation, MSY requested a list of documents from each party and reviewed them.
Below is the list of documents reviewed:
Notes Requested from Document Name
UNDP
UNDP FINAL Project Document UNDP PWP SFD 11 Aug 2016
UNDP ECRP Interim Summary Report 26Nov2016 Final
Table UNDP Data Collection Plan_Version 2 (CW 6 Dec. 2016)
UNDP LOA_between_UNDP_and_SFD 7 Aug 2016
UNDP LOA_between_UNDP_and_PWP 8 Aug 2016
UNDP ECRP Interim Summary Report 26Nov2016 Final
UNDP Final Consolidated Disbursement Plan 30Aug2016
UNDP Final Consolidation Implementation Plan 29Aug 2016
HACT Assessment results for PWP
UNDP Micro-Assessment Report-PWP YEMEN
Cases in front of court UNDP PWP Legal Cases Doc
HACT Assessment results for SFD
UNDP Micro-Assessment Report-PWP YEMEN
Cases in front of court UNDP SFD Legal Cases Doc
SFD
63 Subprojects SFD SFD list of Identified projects
33 Subprojects SFD SFD list of Implemented projects
SFD Monitoring Evaluation Manual December 2005_Approved
SFD SFD Manual for intensive labour programs
SFD SFD Operation Manual-English
SFD SFD Operational_Manual_Arabic
in UNDP workshop SFD Labor Intensive Work Program(LIWP) outputs Presentation
in UNDP workshop SFD SFD-Progress in YECRP
SFD List of beneficiaries for Hadba and Kadhima Projects
SFD List of beneficiaries for Kubzi Project
SFD List of beneficiaries for Saqiah Project
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Notes Requested from Document Name
SFD List of beneficiaries for Nutrition Project
Hard Copy SFD Complete File about closed CFW subproject – Hajjah
(Financial – Payment -Beneficiaries)
Hard Copy SFD Complete File about Reports of closed CFW subproject – Field visits – Reports, Final Report - Hajjah
Hard Copy SFD Printed Publications
SFD Consultants clearances
SFD Contractors clearances
SFD Cases in front of court
SFD Conflict of interest minutes –after amendments imposed by the policies committee as on 20 December 2016
PWP
PWP Baseline Survey form PWP
PWP PWP - Updated implementation plan for Sub-Component 1.2 - Oct 2016
PWP PWP Final selection of districts and fund allocation for Sub-Component 1.2
123 Identified PWP PWP- LIST OF SUB PROJECTS ANNOUNCED
25 Implementing PWP PWP- LIST OF IMPLEMENTED SUB PROJECTS
PWP PWP Monitoring & evaluation Plan
PWP PWP Operational Manual for YECRP
PWP PWP Presentation Dec 2016-
Second payment clearance
PWP Form APPLECATIONS WITH UNDP
To indicate how many core staff they have
PWP Official letter
Hard Copy PWP Subproject Documents & Specifications (RH)
Hard Copy PWP Subproject Documents & Specifications (PR1)
Hard Copy PWP Subproject Documents & Specifications (PR2)
Hard Copy PWP Subproject Documents & Specifications (PR3)
Hard Copy PWP Subproject Documents & Specifications (PR4)
Hard Copy PWP Printed Publications
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Notes Requested from Document Name
SME
SFD- SME unit SMEs Project sustainability document
SFD- SME unit Standards to cover operational losses and loan loss provisions
SFD- SME unit National Institution Documents from UN
SFD- SME unit List of supported MFIs by SFD
Triangulation
The following methods were used for the monitoring and evaluation:
- Beneficiary survey
- Community survey
- Direct Observation
- Documents verification
- KPI verification
- Standard verification
Annex D: Data collection tools The following table highlights the main tools used during the M&E exercise:
No Tool Name Type Type When to
use Tool Main Components
1 Assets Verification
Forms/Check list
Paper Before conducting the visit
Subproject documents, desk review (process and specification), schedule, drawings, and technical data.
Form /Check list
Paper/Electronic In location Matching documents with the field observation, check list, photos, videos, and GPS.
2 Field Visit Report Form /Check list
Paper/Electronic In location Data of visit, notes , comments, photos, GPS
3 Beneficiary Satisfaction - CFW
Questionnaire Paper/Electronic In location Interview to measure satisfaction of beneficiaries from Cash for work (CFW) subprojects
4 Beneficiary Questionnaire Paper/Electronic In location Interview to measure
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No Tool Name Type Type When to
use Tool Main Components Satisfaction - Nutrition
satisfaction of beneficiaries from Cash for Service (Nutrition) Subprojects
5 Micro Finance Institutions
Form /Check list
Paper
In location Matching documents, selection process, management, governance and financial checklist
Table 22: Tools Map Table
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1. Asset Verification
form Q1
Q NO السؤال Question
دخل ألا من قبل التطبق Quarter الربع 1
اسم جامع البانات 2
Name of Surveyor
نص
الشرك المنفذ )المحل( 3
Implementer partner (Local)
PWP
SFD
كود المشروع 4
Project Code
نص
اسم المشروع 5
Project Name
نص
القطاع / الوحدة 6
Sector / Unit
نص
المحافظة 7
Governorate
اختر المحافظة من القائمة المنسدلة -
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المدرة 8
District
اختر المدرة من القائمة المنسدلة -
مطابق المواصفات ) الفحص البصري(: 9
Compliance with specifications(visual inspection)
ضعف مقبول جد جد جدا ممتاز
Excellent Very Good Good Fair Poor
المواصفات )المقاسات(: مطابق 01
Compliance with specifications(Measurements)
ضعف مقبول جد جد جدا ممتاز
االختبارات المعملة إن وجدت: 00
Laboratories Tests if found
(03)انتقل الى السؤال ال توجد -
(02)إذا تم اختار "موجودة" انتقل الى السؤال وجد -
حدد االختبارات المعملة : )ان وجدت( 02
Specify Laboratories Tests (Write)
نص
المعدات و األدوات المستخدمة وحالتها: 03
Work Equipment and tools used condition
ضعف مقبول جد جد جدا ممتاز
المشروع : 04 مختلط خارج المنطقة من من المنطقة العمالة ف
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Project Labors
From locals Not locals Mixed
للواقع 05 مدى مطابقة الجدول الزمن
Time Schedule(comparing planned to actual)
( 07) انتقل الى السؤال سابق -
Advanced
( 07) انتقل الى السؤال مطابقة -
In line
( 06) انتقل الى السؤال متأخر -
Lagged
توضح سبب التأخر 06
Reasons for Delay
نص
اخذ صورة للواقع 07
Take a picture
اخذ صورة
08 ) التارخ والوقت دخل ألا الوم والوقت _ قبل التصور للسجل )السجل المدان
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(متابعة الت 09 نفذ )السجل المدان
Implementation Follow-Up(In Field Log)
الموقع - (21) انتقل الى سؤال وجود سجل ف
Log Book Exist
(22)انتقل الى سؤال ال وجد سجل -
Log Book Not Exist
عدد زارات ضابط المشروع 21
Visits Project Officer
رقم
الموقع 20 خذ صورة للسجل )المدان ( ف
Take Picture For in Field Log Book
حال كان السؤال عدد زارات 06خذ صورة للسجل ف الموقع و ف وجود سجل ف
دخل ألاالتارخ والوقت الوم والوقت _ قبل التصور لمكون المشروع المنفذ 22
صور لمكون المشروع المنفذ 23
Pictures for Implemented Subproject
اختاري حسب توجهات المسئول المباشر 3و 2إجباري
0خذ الصورة األولى 0_23
Take a picture 1
إجباري
2خذ الصورة الثانة 2_23
Take a picture 2
إجباري
3الثة خذ الصورة الث 3_23
Take a picture 3
اختاري
4خذ الصورة الرابعة 4_23
Take a picture 4
اختاري
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5خذ الصورة الخامسة 5_23
Take a picture 5
اختاري
تصور فدو لمكون المشروع المنفذة 24
Record video to Implemented subproject
, اجباري ثانة 21الى 05الزمن ال تجاوز
اجباري -دخل ألا والوم الوقت الوقت والوم قبل اخذ بانات المشروع المنفذ 25
اخذ او تسجل بانات الموقع الخاصة بمكان المشروع المنفذ 26
Geo Point to Implemented subproject
اجباري
اجباري -دخل ألا والوم الوقت منفذالمشروع ال بانات الموقع الوقت والوم بعد اخذ 27
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2. Field Visit Report
Q
q1 Governorate
basic-q1
District
basic-q2
Location
q3_time_b_g
Date and time
q4 Picture1
q4_desc Description of Picture no1
5 Picture2
5_desc Description of Picture no2
q5_time_b_g
Date and time
q6 Project Data+
q7 Date and time
q8 Name of Project
q9 Name of the Partner
q10 Number of Project Beneficiaries in the Community
q11 How the project was determined? And with whom was discussed?
q12 Data Collection Used
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q_time_start_visit Date and time
q_time_end_visit Date and time
q13 Brief of the field visit
q14 Things went well
q15 Challenges during the visit
q16 General Notes
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Statistics of the Interviews
question Number of Conducted interviews
statistics_of_the_interviews-q17_m Conduct interviews (Male)
statistics_of_the_interviews-q17_f Conduct interviews (female)
statistics_of_the_interviews-q17_IDPs Conduct interviews (IDPa)
statistics_of_the_interviews-q17_note Note
question Number of Refused interviews
statistics_of_the_interviews-q18_m Refused to Conduct interviews (Male)
statistics_of_the_interviews-q18_f Refused to Conduct interviews (female)
statistics_of_the_interviews-q18_IDPs Refused to Conduct interviews (IDPa)
statistics_of_the_interviews-q18_note Note
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Project Site Visit Overview
Project_Site_Visit_Overview-q19 The Implementing partner started the activities/
interventions/ services?
Yes (go to 3)
No (answer 2)
Project_Site_Visit_Overview-q20 If no, explain the reason?
Project_Site_Visit_Overview-q21
Type of the activities monitored/verified?
Project_Site_Visit_Overview-q22 Is the project going as per the plan? Yes (go to 6)
No (answer 5)
Project_Site_Visit_Overview-q23 If no, explain the reason for the delay?
Project_Site_Visit_Overview-q24 What is the activity status? %
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3. The Beneficiaries Satisfaction Questionnaire - CFW
English Arabic
Information About the interviewer and the interview:
Name of the Interview or code (………………….)
Date of the interview (…………………………..)
Location of the interview (……………………)
Time of the interview (………………………….)
Demographic:
Demographic-q1: Governorate: (List)
Demographic-q1_a : District: (List)
Demographic-q2 : Nameof Interviewee: (if needed)
Demographic-q3: IDPs/ Resident (non-IDPs)
Demographic-q4 :You are:
a. Breadwinner
b. Housewife
c. Son
d. Daughter
e. Other family member
Demographic-q5 : Sex: (dropdown)
Demographic-q6 :Age:
: والباحث المقابلة عن معلومات
: الباحث اسم
) ( المقابلة تارخ
) ( المقابلة مكان
) ( المقابلة وقت
:وعامة ديمغرافية معلومات
: المحافطة .0
a. المدرة )...............(
)..........................( ة/ المجب اسم .2
نازح غر/ نازح .3
: باالسرة المجب عالقت .4
a. (المعل) االسرة ة/رب
b. البت ربة
c. ابن
d. ابنة
e. اخرن افراد
(انثى ذكرـ) النوع .5
: العمر .6
a. 16-30
b. 31-40
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English Arabic
a. 16-30 years old
b. 31-40 years old
c. 41-50 years old
d. Over 50 years
Demographic-q7 :Type of the project/s: (list if projects if applicable)
Demographic-q8 : Your role in the project/s:
Demographic-q9: Number of working/ed days:
Demographic-q10 : The source of income before the CFW program
a. Pastoral
b. Agriculture
c. Daily wages
d. A Job
e. Social Welfare
f. Assistance
g. No source of income
h. Other
Process:
Process-q11: How did you know about the CFW activities?
a. The partner (SFD or PWP)
b. Announcement
c. Baseline Survey
c. 41-50
d. سنة 51 من اكثر
)................( المشروع نوع .7
)...............( المشروع ف ة/المجب دور .8
) ............. ( المشروع ف العمل أام عدد .9
: CFW المشروع قبل لالسرة ئسالر الدخل مصدر ماهو .01
a. الرع
b. الزراعة
c. الوم باالجر عمل
d. وظفة
e. االجتماع الضمان
f. ومعونات مساعدات
g. دخل مصدر وجد ال
h. اخرى
: العمليات
العمل؟ مقابل النقد بأنشطة عرفت كف .00
a. المنفذ عبر (SFD or PWP)
b. اعالن هناك كان
c. قاعدي مسح طرق عن
d. رسمة جهات
e. األصدقاء
f. الجران
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English Arabic
d. Local officials
e. Friends
f. Neighbors
g. Community leader
Process-q12: Do you know what were the selection criteria for the
CFW?
a. Yes
b. No
Process-q13: How were you selected for this project?
a. Through the partner (SFD/ PWP)
b. Through community leader
c. Acquaintance
d. Other (……….)
Process-q13_other:
Process-q14 : Did you pay any money to work in this project?
a. Yes
b. No
Process-q15: Did you receive any training before starting the work?
g. مجتمعة قادات
العمل؟ مقابل النقد لبرنامج االختار بمعار معرفة لدك كان هل .02
a. نعم
b. ال
المشروع؟ بأنشطة التحاقك/ اختارك تم كف .03
a. المنفذ الشرك عبر
b. صدق عبر
c. مجتمعة قادات
d. أخرى )............(
العمل؟ مقابل النقد قائمة ف وضعك تم ان اجل من مالة مبالغ أي بدفع قمت هل .04
a. نعم
b. ال
نوع؟ أي من تدرب تلقت هل .05
a. ( ماهو) نعم..........
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English Arabic
a. Yes (what…...?)
b. No
Process-q15_a: (what…...?)
Process-q16: How do you receive your payment?
a. Cash
b. Post office
c. Bank
d. Other (…….)
Process-q16_other: Other (…….)
Process-q17: Is there any amount has been deducted from your
payment?
a. Yes (by whom and how much……………………….)
b. No
Process-q17_a: Yes (by whom and how much……………………….)
Process-q18: Is there any delay in your payment?
a. Yes (do you know why?)
b. No
b. ال
لك؟ المخصص المالة المبالغ تستلم كف .06
a. البرد
b. بنك
c. نقد
d. أخرى ).......(
لك؟ المخصصة المبالغ من مبالغ أي اقتطاع تم هل .07
a. ( منوكم قبل من) نعم.........
b. ال
بك؟ الخاصة المالة الدفعات ف تأخر هناك هل .08
a. ( لماذا؟) نعم
b. ال
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English Arabic
Process-q18_a: Yes (do you know why?)
Process-q19 : How do the project management handle any issue arise
during the project?
a. They always try to solve the issue
b. They do not react responsively
c. They need a lot of follow up
d. Nothing
Process-q19_a: Nothing
Process-q20 :In case you have any complaints what do you do?
a. Contact the project management
b. Contact the SFD
c. Contact officials
d. Other (……….)
e. Nothing
Process-q20_a: Nothing
Process-q21: Do you think that this project has created a conflict of
any kind in your community?
التنفذ؟ اثناء تظهر الت المشاكل مع المشروع إدارة تتعامل كف .09
a. حلول عن بحثوا ما دائما
b. فعال بشكل بالتجاوب قوموا ال
c. كبر بشكل بمتابعتهم نقوم الن نحتاج
d. ش ال
e. أخرى )...........(
تعمل؟ ماذا شكوى كلد كان حال ف .21
a. المشروع إدارة مع التواصل
b. المنفذ الشرك مكتب مع التواصل (SFD or PWP)
c. رسمة جهات مع التواصل
d. أخرى ).........(
e. ش ال
مجتمعك؟ ف نوع أي من صراع/ نزاع خلف المشروع بان تعتقد هل .20
a. (مثال) نعم......
b. ال
c.
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English Arabic
a. Yes (like……….)
b. No
Process-q21_a: Yes (like……….)
Process-q22 :The general satisfaction of the selecting processes?
Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
5 4 3 2 1
Process-q22_a: If answer Strongly unsatisfied or unsatisfied WHY:
Process-q23: The general satisfaction of the payment processes?
Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
5 4 3 2 1
Process-q23_a :If answer Strongly unsatisfied or unsatisfied WHY:
Process-q24: The general satisfaction of the payment amount?
Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
المشروع؟ هذا ف اراالخت عملة عن راض انت مدئ أي الى .22
تماما راض غر راض غر تماما راض راض محاد
5 4 3 2 1
.................(لماذا) الرض بعدم اإلجابة كانت اذا
الدفع؟ عملات/ طرقة عن راض انت مدئ أي الى .23
تماما راض غر راض غر تماما راض راض محاد
5 4 3 2 1
.................(لماذا) الرض مبعد اإلجابة كانت اذا
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English Arabic
5 4 3 2 1
Process-q24_a :If answer Strongly unsatisfied or unsatisfied WHY:
Household Impact:
Household_Impact-q25: How do you spend the money received from
this project? In what aspects?
Food
Health
Education
Rent
Pay-loans back
Saving
Other
Household_Impact-q25_a: Other
Household_Impact-q26: To what extent dose the nutrition level of the
family member has improved; because of the received many?
Significantly Moderate No Improvement
( كمة) لك؟ المسلمة المالة المبالغ عن راض انت مدئ أي الى .24
تماما راض غر راض غر تماما راض راض محاد
5 4 3 2 1
.................(لماذا) الرض بعدم اإلجابة كانت اذا
: األثر
ف علها تحصل المبالغالت بصرف تقوم كف( الرئسة المصارف ماه) .25
؟(اجابة من اكثر اختار مكن) العمل؟ مقابل النقد مشروع
االكل
(ادوة شراء) الصحة
التعلم
اجار
مالة والتزامات قروض سداد
االدخار
).........( أخرى
المخصصة المبالغ استالم بعد االسرة، الفراد التغذة مستوى تحسن مدى أي الى .26
العمل؟ مقابل النقد لمشروع
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Household_Impact-q26_a:
How:……………………………………………………………………………………………………
……………………………………………………………………………………………….
Household_Impact-q27: Do you receive any other assistance?
a. Yes (what kind (food assistance, health assistance,
money))
b. No
Household_Impact-q27_a: Yes (what kind (food assistance, health
assistance, money))
Household_Impact-q28: How did the prices fluctuation affect your
spending?
Significantly Moderate No Affect
Household_Impact-q28_a:
Household_Impact-q29: Do you share the money received form CFW
كبر بشكل تحسن هناك لس متوسط
....:..................................................................................كف
............................................................................................
............
اخرئ جهه أي من أخرى؟ مساعدات أي تستلم هل .27
a. (ماه) نعم.........
b. ال
األسعار؟ تغر تاثرت مدى أي الى .28
كبر بشكل تأثر هناك لس متوسط
أخرى؟ اسرة مع لمشاركته المستلم المال المبلغ من جزء صصتخ هل .29
a. (كف/ من مع) نعم...............
b. ال
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with other families?
a. Yes (with whom)
b. No
Household_Impact-q29_a: Yes (with whom)
Household_Impact-q30 :Do you prefer receiving direct assistance (food
assistance-money assistance) or cash for work?
a. Cash for work (why……….)
b. Direct/ easy assistance (why………….)
Household_Impact-q30_a: Cash for work (why……….)
Household_Impact-q30_b: Direct/ easy assistance (why………….)
Household_Impact-q31: Beneficiaries Quotations on the Project
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
(عنة؟ او مالة مساعدات) المباشرة المساعدات او العمل مقابل النقد تفضل هل .31
a. (لماذا) العمل مقابل النقد............
b. (.......لماذا( )عنة او مالة) المباشرة المساعدات......
: المجيب اقتباسات
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
...............................
: عامة مالحظات
........................................................................................................
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………………………………………
Household_Impact-q32 :Notes
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
...............................
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
...............................
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4. The Beneficiaries Satisfaction Questionnaire - Nutrition Program
English Arabic
Information About the interviewer and the interview:
Name of Interviewer (………………………….)
Date and time of the interview (………………………..)
Location of the interview (…………………….)
Demographic:
Demographic-q1:Governorate: (List)
Demographic-q1_a: District: (List)
Demographic-q2:Name of Interviewee: (………………………………)
Demographic-q3:Age:
f. 16-30 years old
g. 31-40 years old
h. 41-50 years old
i. Over 50 years
Demographic-q4: IDPs/ Resident (non-IDPs)
Demographic-q5
:Number of sessions attended (……….)
Demographic-q6:The source of income before the CFW program
a. Pastoral
: والباحث المقابلة عن معلومات
: الباحث اسم
) ( المقابلة وقت و تارخ
) ( المقابلة مكان
) ( المقابلة وقت
:وعامة ديمغرافية معلومات
: المحافطة .30
a. المدرة )...............(
)..........................( المجبة اسم .32
: العمر .33
a. 16-30
b. 31-40
c. 41-50
d. سنة 51 من اكثر
نازحة غر/ نازحة .34
) ( المشروع ف حضرتها الت التثقفة الجلسات أام عدد .35
: لالسرة الرئس الدخل مصدر ماهو .36
a. الرع
b. الزراعة
c. الوم جرباال عمل
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b. Agriculture
c. Daily wages
d. A Job
e. Social Welfare
f. Assistance
g. No source of income
h. Other
Process:
Process-q7 :How did you know about the CFS (cash for services)
(educational sessions) activities?
a. The partner (SFD)
b. Announcement
c. Baseline Survey
d. Local officials
e. Friends
f. Neighbors
g. Community leader
Process-q8:Do you know what were the selection criteria for the CFS?
a. Yes
b. No
Process-q9:How were you selected for this project?
d. وظفة
e. االجتماع الضمان
f. ومعونات مساعدات
g. دخل مصدر وجد ال
h. اخرى
:العمليات
التثقفة؟ بأنشطةالجلسات عرفت كف .37
a. المنفذ عبر (SFD)
b. اعالن هناك كان
c. قاعدي مسح طرق عن
d. رسمة جهات
e. األصدقاء
f. الجران
g. مجتمعة قادات
البرنامج؟ لهذا االختار بمعار معرفة لدك كان هل .38
a. نعم
b. ال
المشروع؟ بأنشطة االلتحاق/ اختارك تم كف .39
a. المنفذ الشرك عبر
b. صدق عبر
c. مجتمعة قادات
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a. Through the partner (SFD)
b. Through Friend
c. Community leaders
d. Other (……….)
Process-q9_other:
Process-q10 :Did you pay any money to be selected in this project?
a. Yes
b. No
Process-q11_1: What are the main topics that you have been trained?
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
……………..
Process-q12:How do you receive your payment?
a. Cash
b. Post office
c. Bank (Amal Bank)
d. أخرى )............(
التثقفة؟ الجلسات قائمة ف وضعك تم ان اجل من مالة مبالغ أي بدفع قمت هل .41
a. نعم
b. ال
؟علها تدربتم الت الرئسة المجاالت ماه .40
............................................................................................
............................................................................................
.............
............................................................................................
............................................................................................
............
لك؟ المخصص المالة المبالغ تستلم كف .42
a. البرد
b. ( االمل) بنك
c. نقد
d. أخرى ).......(
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d. Other (…….)
Process-q12_other: Other (…….)
Process-q13:Is there any amount has been deducted from your
payment?
a. Yes (by whom and how much……………………….)
b. No
Process-q13_a: Yes (by whom and how much……………………….)
Process-q14: Is there any delay in your payment?
a. Yes (do you know why?)
b. No
Process-q14_a: Yes (do you know why?)
Process-q15:How do the project management handle any issue arise
during the project?
a. They always try to solve the issue
b. They do not react responsively
c. They need a lot of follow up
d. Nothing
e. other
Process-q15_a: other ........
لك؟ المخصصة المبالغ من مبالغ أي اقتطاع تم هل .43
a. ( وكم من قبل من) نعم.........
b. ال
بك؟ الخاصة المالة الدفعات ف تأخر هناك هل .44
a. (لماذا؟) نعم .............
b. ال
التنفذ؟ اثناء تظهر الت المشاكل مع المشروع إدارة تتعامل كف .45
a. حلول عن بحثو ما دائما
b. فعال بشكل بالتجاوب قوموا ال
c. كبر بشكل بمتابعتهم نقوم الن تاجنح
d. ش ال
e. أخرى )...........(
تعمل؟ ماذا شكوى لدك كان حال ف .46
a. المشروع إدارة مع التواصل
b. المنفذ الشرك مكتب مع التواصل (SFD )
c. رسمة جهات مع التواصل
d. أخرى ).........(
e. ش ال
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Process-q16:In case you have any complaints what do you do?
a. Contact the project management
b. Contact the SFD
c. Contact officials
d. Other (……….)
e. Nothing
Process-q16_a: Other (……….)
Process-q17: The general satisfaction with the selecting processes?
Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
5 4 3 2 1
Process-q17_a:If answer Strongly unsatisfied or unsatisfied WHY:
Process-q18: The general satisfaction with the payment processes?
Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
5 4 3 2 1
Process-q18_a: If answer Strongly unsatisfied or unsatisfied WHY:
Process-q19:The general satisfaction with the payment amount?
روع؟المش هذا ف االختار عملة عن راض انت مدئ أي الى .47
تماما راض غر راض غر تماما راض راض محاد
5 4 3 2 1
.................(لماذا) الرض بعدم اإلجابة كانت اذا
الدفع؟ عملات/ طرقة عن راض انت مدئ أي الى .48
تماما راض غر راض غر تماما راض راض محاد
5 4 3 2 1
................(.لماذا) الرض بعدم اإلجابة كانت اذا
لك؟ المسلمة المالة المبالغ عن راض انت مدئ أي الى .49
تماما راض غر راض غر تماما راض راض محاد
5 4 3 2 1
.................(لماذا) الرض بعدم اإلجابة كانت اذا
البرنامج؟ تناولها الت المواضع عن راض انت مدئ أي الى .51
تماما راض غر راض رغ تماما راض راض محاد
5 4 3 2 1
................(لماذا) الرض بعدم اإلجابة كانت اذا
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Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
5 4 3 2 1
Process-q19_a: If answer Strongly unsatisfied or unsatisfied WHY:
Process-q20: The general satisfaction with the topics in the sessions?
Strongly
unsatisfied unsatisfied Neutral Satisfied
Strongly
satisfied
5 4 3 2 1
Process-q20_a:If answer Strongly unsatisfied or unsatisfied WHY:
Household Impact:
Household_Impact-q21:How do you spend the money received from
this project? In what aspects?
Food
Health
Education
Rent
Pay-loans back
Saving
Other
Household_Impact-q21_a: Other: .........
: األثر
ف علها تحصل الت المبالغ بصرف تقوم كف( الرئسة المصارف ماه) .50
؟(اجابة من اكثر اختار مكن) ؟ مشروع
االكل
(ادوة شراء) الصحة
التعلم
اجار
مالة والتزامات قروض سداد
االدخار
).........( أخرى
المخصصة المبالغ استالم بعد االسرة، الفراد التغذة مستوى تحسن مدى أي الى .52
قفة؟التث والجلسات المشروع من
كبر بشكل تحسن هناك لس متوسط
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Household_Impact-q22: To what extent dose the nutrition level of the
family member has improved; after this project and receiving many?
Significantly Moderate No Improvement
Household_Impact-q22_a: No Improvement
Household_Impact-q23: Do you receive any other assistance?
a. Yes (what kind (food assistance, health assistance,
money))
b. No
Household_Impact-q23_a: what kind (food assistance, health
assistance, money
Household_Impact-q24:How did the prices fluctuation affect the
nutrition level of your family?
Significantly Moderate No Affect
Household_Impact-q24_a :How: ………………………………..
Household_Impact-q25: Do you prefer receiving direct assistance (food
...........(لماذا؟) تحسن هناك لس اإلجابة كانت اذا
(مالة او عنة) اخرئ جهه أي من أخرى؟ مساعدات أي تستلم هل .53
a. (ماه) نعم.........
b. ال
االسرة؟ تغذة مستوى على اثر األسعار ف التغر مدى أي الى .54
كبر بشكل تأثر هناك سل متوسط
:...............................................................كف
مساعدات) المباشرة المساعدات او( التثقفة الجلسات) العمل مقابل النقد تفضل هل .55
( عنة؟ او مالة
a. (لماذا( )التثقفة الجلسات) العمل مقابل النقد............
b. (لماذا( )عنة او مالة) اشرةالمب المساعدات.............
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assistance-money assistance) or cash for services?
a. Cash for work (why……….)
b. Direct/ easy assistance (why………….)
Household_Impact-q25_a: why(......)
Household_Impact-q25_b:why(.......)
Household_Impact-q26: Beneficiaries Quotations on the Project
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
………………………………………
Household_Impact-q27 :Notes
........................................................................................................
........................................................................................................
.......................................................................................................
:المجيب اقتباسات
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
........................................................................................................
...............................
: عامة مالحظات
........................................................................................................
........................................................................................................
........................................................................................................
.............................
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5. MFI Questionnaire
استمرارية برامج ومؤسسات التمويل االصغرحول تطبيق معايير دعم استبيان
A Questionnaire on applying the standards supporting the continuity programs and institutions of micro finance
الشريك المنفذ:
Implementing partner:
المستفيد:
Beneficiary:
statement yes No Notes Attachments البيان ؟ في حال الخسائر ماىي االسباب الرئيسية؟5115ما ىي نتيجة النشاط لمعام .1
1- What is the result of the activity for the year 2015? In case of loss and
what are the main reasons?
ىل يوجد سياسة مكتوبة لمنح القروض؟ )يرجى تزويدنا بنسخة(. -5
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statement yes No Notes Attachments البيان2- Is there a written policy for granting loans?(please provide us with a
copy )
؟ كم اجمالي العمالء 5115ديسمبر 31ىل تم عمل أي مخصصات لمقروض المتعثرة في -3
المتعثرين؟
3 Have the provisions of the doubtful debt have been made in 31
December 2015?what is the total number of the doubtful clients ?
ىل يوجد سياسة مكتوبة لتكوين مخصص القروض المتعثرة ؟ )يرجى تزويدنا بنسخة(. 4
4 Is there a written policy regarding the provisions of the doubtful debts
?(please provide us with a copy )
لممنوحة؟ ما انواعيا؟ىل يتم الحصول عمى ضمانات مقابل القروض ا 5
5 Do you get guarantees regarding the granted loans? What kinds?
ىل يتم منح القروض باللاير اليمني او الدوالر االمريكي؟ 6
6 Is the loans being granted in Yemeni Rials or American Dollars?
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statement yes No Notes Attachments البيانمن قبل 5115ديسمبر 31لمسنة المالية المنتيية في ىل تم تدقيق البيانات المالية لممؤسسة 7
مدقق خارجي معتمد؟ )يرجى تزويدنا بنسخة(.
7 Is the financial statements of the institution have been audited for the
ended year 31 December 2015 by certified auditor?
طاق الجغرافي؟ )يرجى تزويدنا بنسخة(.ىل يوجد تحميل لمقروض المتعثرة عمى الن 8
8 Is there an analysis for the doubtful debts in a geographical basis
?(please provide us with a copy )
ىل يوجد تحميل لمقروض عمى فترات االستحقاق ؟ )يرجى تزويدنا بنسخة من النظام توضح 9
يوم(. 361يوم، 181وم، ي 91ارصدة المديونيات بحسب الفئات
9 Is there an analysis of the loans on an accrual periods?(please provide us with
a copy of the system shows the assets of debts by categories 90 days 0.180
day, 360 days).
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statement yes No Notes Attachments البيان
العمالء؟ وما ىي اآللية؟ ىل يوجد لدى المؤسسة خطة الستعادة المبالغ المتعثرة لدى 11
10 Does the institution have any plan to get back the doubtful debt from the
clients? And what is the machines?
)يرجى تزويدنا بنسخة(.ىل يوجد لدى المؤسسة خطة تشغيمية لممنحة الحالية ؟ 11
11 Does the institution have an operational plan for the current grant?
please provide us with a copy )
ىل تم تعديل سياسة منح القروض بسبب االوضاع الحالية؟ )يرجى تزويدنا بنسخة(. 15
12 Has the policy of granting loans been edited because of current situation
?(please provide us with a copy )
ىل لدى المؤسسة ىيكل تنظيمي معتمد ويساعدىا عمى تحقيق أىدافيا؟ وىل ىناك وصف 13وظيفي كل وظيفة في المؤسسة؟ وبحيث يمكن ألي شخص جديد التعرف عمى دوره بشكل
سريع؟13 Does the institution have a certified organizational structure that helps in
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statement yes No Notes Attachments البيانachieving its goals? And is there a job description for each position in the institution? That enables every new person to recognize his role quickly?
ىل لدى المؤسسة فريق عمل متمكن يعمم وظائفو؟ 14
14 Does the institution have a skilled team that recognizes his function?
ىل لدى المؤسسة أنظمة آلية تساعدىا في إدارة وتطوير أعماليا؟ 15
15 Does the institution have a mechanism system that helps in administrating
and developing its work?
ىل تحقق المؤسسة ربحية سنوية تساعدىا عمى تنمية نشاطيا؟ 16
16 Does the institution has annual profit that helps in developing its activities ?
بدعم المؤسسة في اعماليا؟ وىل يقوم فريق المؤسسة بتوسيع ىل ىناك جيات متعددة تقوم 17
قاعدة الداعمين؟
17 Is there a multi bodies that support the institution in its work? Does the
institution team expand the supporter’s base?
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Annex E: Photos
Subcomponent 1.1: Cash-for-Work Photos
CFW-Water (Bani Suriem - Amran)
CFW-Water (Alsalafieh - Raymah)
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CFW-Diversified (AlDurihemi- Hodeidah)
CFW-Diversified (Almansuriah- Hodiedah)
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CFW-Diversified (Amran - Amran)
CFS- Nutrition (Zabied- Hodiedah)
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Subcomponent 1.2: Small Community Infrastructure Photos
Paving Road (Ma’ain- Amanat Alasemah)
Paving Road- (Alrossia,Koor Maksar - Aden)
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Paving Road- (Alsada,Koor Maksar - Aden)
Paving Road (Thibeen- Amran)
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Reservoir water Harvesting (Amran-Amran)
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Subcomponent 1.3: SME Revitalization Photos
MFI (Alsabien- Amant Alasemah)
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Annex F: Subprojects Lists
Subcomponent 1.1: Cash-for-Work List
SFD list of projects.xlsx
Subcomponent 1.2: Small Community Infrastructure List
PWP-List of Subprojects-6-1-2017.xls
Subcomponent 1.3: SME Revitalization List
MFIs Supported.docx
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Annex G: Maps
Subcomponent 1.1: Cash-for-Work Maps
Geo-Tag2.jpg Geo-Tag5.jpg Geo-Tag7.jpg Geo-Tag8.jpg Geo-Tag9.jpg Geo-Tag10.jpg
Subcomponent 1.2: Small Community Infrastructure Maps
Geo-Tag3.jpg Geo-Tag4.jpg Geo-Tag6.jpg Geo-Tag11.jpg Geo-Tag12.jpg
Subcomponent 1.3: SME Revitalization Maps
Geo-Tag1.jpg Geo-Tag16.jpg