finding a way through the dark” · yemen emergency crisis response project final m&e report -...

Yemen Emergency Crisis Response Project Final M&E Report - December 2016

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Picture Telling a Story

“Finding a Way through the Dark”

This is the story of a blind seventy year old man from Hodeida Governorate - Ad Durayhimi Province -

Uzlat Azraneeq – Alkuaizyah Village by the name of Ahmed Omar Hebah.

This old man suffers from

disability and other severe

illnesses. He lives idle and alone

with no one around to take care

of him.

He does not have a sanitary

facility in his shanty . Thus, his

relatives have to tie him with a

long cord extending to a distance

far from the shanty so that he

relieves himself.

His life have changed dramatically after providing him with a toilet next to his shanty in addition to

obtaining a financial aid; both under the Emergency Response Program..

Yemen Emergency Crisis Project Final M&E Report - December 2016

https://msil.moorestephens.org/




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Picture Telling a Story

“Performance and Achievements”

The current crisis in Yemen had severe adverse effect on employment and job opportunities. Existing

jobs were lost resulting in an increasing need for humanitarian aid.

During the TPM field visits, it was quite apparent that the communities demonstrated their willingness

to exert efforts to work leading to execution of subprojects ahead of schedule.

The subprojects helped beneficiaries to improve their livelihoods and reduce hardships and sufferings.

Unemployment had forced local communities to look for work opportunities without regard to

preferences; and to work hard to sustain continuity on the available jobs.

Yemen Emergency Crisis Project Final M&E Report - December 2016





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Contents

Picture Telling a Story .........................................................................................................................2

Contents ............................................................................................................................................3

Executive Summary ............................................................................................................................6

Implementation Progress .............................................................................................................. 12

Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services .................................. 12

Subcomponent 1.2: Small Community Infrastructure ...................................................................... 14

Subcomponent 1.3: SME Revitalization and Employment Generation .............................................. 15

Section One: Monitoring and Evaluation Report ................................................................................. 16

Introduction ..................................................................................................................................... 16

This Report....................................................................................................................................... 17

Findings ........................................................................................................................................... 17

General: Local Institutions (SFD & PWP) Sustainability ................................................................... 17

Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services .................................. 18

Summary .................................................................................................................................. 18

Component Profile: ................................................................................................................... 20

Documents Reviewed ................................................................................................................ 22

Categories of Findings................................................................................................................ 22

The Selection Process of Beneficiaries ........................................................................................ 23

Payments.................................................................................................................................. 26

Training and Learning New Things .............................................................................................. 29

Complaints about the Implementation ....................................................................................... 31

Livelihoods Improvement .......................................................................................................... 33

Aid Preferences ......................................................................................................................... 35

Subcomponent 1.2: Small Community Infrastructure ...................................................................... 36

Summary .................................................................................................................................. 36


Assets Verification ..................................................................................................................... 39

Execution Level ......................................................................................................................... 39

Quality...................................................................................................................................... 40


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Community Benefits .................................................................................................................. 41

Subcomponent 1.3: SME Revitalization and Employment Generation .............................................. 42

Summary .................................................................................................................................. 42


Documents Reviewed ................................................................................................................ 43

Findings .................................................................................................................................... 43

Operations ................................................................................................................................ 44

Losses ....................................................................................................................................... 44

Customers ................................................................................................................................ 45

Loans Policy .............................................................................................................................. 45

Guarantees ............................................................................................................................... 45

Management Aspects of MFI...................................................................................................... 45

Audit ........................................................................................................................................ 45

Challenges........................................................................................................................................ 46

Lessons Learned ............................................................................................................................... 47

Recommendations............................................................................................................................ 49

Acknowledgement............................................................................................................................ 52

Quotes: ............................................................................................................................................ 53

List of Abbreviation.............................................................................................................................9

List of Tables ......................................................................................................................................6

List of Figures .....................................................................................................................................7

List of Maps........................................................................................................................................8

Section Two: Annexes ....................................................................................................................... 54

Annex A: Projects’ Performance Scores Rating.................................................................................... 54

Annex B: GIS System ......................................................................................................................... 54

Annex C: Methodology...................................................................................................................... 57

TPM Project Management ............................................................................................................. 57

Methodology ................................................................................................................................ 57

Sampling and Sample Size ............................................................................................................. 58

Interventions Sustainability ........................................................................................................... 58

Documents ................................................................................................................................... 59

Triangulation ................................................................................................................................ 61

Annex D: Data collection tools ........................................................................................................... 61


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1. Asset Verification................................................................................................................... 63

form Q1 ....................................................................................................................................... 63

2. Field Visit Report ................................................................................................................... 68

3. The Beneficiaries Satisfaction Questionnaire - CFW ................................................................. 72

4. The Beneficiaries Satisfaction Questionnaire - Nutrition Program ............................................ 82

5. MFI Questionnaire ................................................................................................................. 90

Annex E: Photos ............................................................................................................................... 95

Subcomponent 1.1: Cash-for-Work Photos ..................................................................................... 95

Subcomponent 1.2: Small Community Infrastructure Photos ........................................................... 98

Subcomponent 1.3: SME Revitalization Photos ............................................................................. 101

Annex F: Subprojects Lists ............................................................................................................... 102

Subcomponent 1.1: Cash-for-Work List ........................................................................................ 102

Subcomponent 1.2: Small Community Infrastructure List .............................................................. 102

Subcomponent 1.3: SME Revitalization List .................................................................................. 102

Annex G: Maps ............................................................................................................................... 103

Subcomponent 1.1: Cash-for-Work Maps ..................................................................................... 103

Subcomponent 1.2: Small Community Infrastructure Maps ........................................................... 103

Subcomponent 1.3: SME Revitalization Maps ............................................................................... 103


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List of Tables

Table 1: Subcomponent 1.1 Ongoing Subprojects................................................................................ 12

Table 2: Subcomponent 1.2 Main Indicators ....................................................................................... 13

Table 3: Subcomponent 1.2 Ongoing Subprojects................................................................................ 14

Table 4: Subcomponent 1.2 Sectors.................................................................................................... 14

Table 5 Subcomponent 1.2 Main Indicators ........................................................................................ 15

Table 6: Subcomponent 1.3 Main Indicators ....................................................................................... 15

Table 10: PDO Indicator on Agencies Sustainablities ........................................................................... 17

Table 11: Subcomponent 1.1 Indicators ............................................................................................. 18

Table 12: Short Term Income Generation Projects Types and Main Figures .......................................... 21

Table 13: CFW Project and Beneficiaries Numbers .............................................................................. 22

Table 14: Small Community Infrastructure Main Indicators ................................................................. 36

Table 15: Community Assets Project Types and Main Figures .............................................................. 38

Table 16: Community Assets Project Execution Percentage ................................................................ 39

Table 17:Community Assets Quality Elements Scale............................................................................ 40

Table 18: Community Assets: Number and benefits of local community............................................... 41

Table 19: SME Main Indicators .......................................................................................................... 42

Table 20: SME Main Figures .............................................................................................................. 43

Table 21:Lessons Learned.................................................................................................................. 48

Table 22: Recommendations ............................................................................................................. 51

Table 7: Expectation Scale ................................................................................................................. 54

Table 8: Project Selection Criteria ...................................................................................................... 58

Table 9: Tools Map Table .................................................................................................................. 62


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List of Figures

Figure 1: Direct Beneficiaries Percentage: .......................................................................................... 20

Figure 2: Demographic Information ................................................................................................... 21

Figure 3: Criteria Recognition ............................................................................................................ 23

Figure 4: Percentage of Informing Source........................................................................................... 24

Figure 5: CFW Selection Process Satisfaction Percentage .................................................................... 24

Figure 6: CFS- Nutrition Selection Process Satisfaction Percentage ...................................................... 25

Figure 7: Percentage Satisfaction with payment process cash for work ................................................ 26

Figure 8: CFW – Means of Receiving Payment .................................................................................... 27

Figure 9: CFW – Payment Amounts Satisfaction Percentages............................................................... 27

Figure 10: CFS – Nutrition Payment Process Satisfaction Percentage.................................................... 28

Figure 11: CFS – Nutrition Payment Amount Satisfaction Percentage ................................................... 28

Figure 12: CFW Percentage of Beneficiaries who received training ...................................................... 29

Figure 13: Topics Learned.................................................................................................................. 30

Figure 14: CFS – Nutrition Learning Topics Percentage of Satisfaction Percentage with Topics............... 30

Figure 15: CFW Beneficiaries spending Patterns cash for work ........................................................... 32

Figure 16: CFS - Nutrition Beneficiaries Spending Patterns .................................................................. 32

Figure 17: CFW - Livelihoods Improvement cash for work ................................................................... 33

Figure 18: CFW - Nutrition Livelihoods Improvement .......................................................................... 34

Figure 19: Assistance Preferences ...................................................................................................... 36

Figure 20: Project Management Stages .............................................................................................. 57


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List of Maps

Map 1: Subcomponent 1.1 Field Visit Locations .................................................................................. 19

Map 2: Subcomponent 1.2 Field Visit Locations .................................................................................. 37

Map 3: Assets Type and Locations...................................................................................................... 39

Map 4: MFI loss by Governorate ........................................................................................................ 44


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List of Abbreviation

CBOs Community Based Organizations

CDD Community Driven Development

CEN Country Engagement Note

CFWP Cash for Work Programme

CT Cash Transfer

DNA Damage and Needs Assessment

FAO Food and Agriculture Organization

ECRP Emergency Crisis Response Project

FPA Fiduciary Principles Accord

GoY Government of the Republic of Yemen

GRM Grievance Redress Mechanism

HH House Hold

IDPs Internally Displaced Persons

IP Implementing Partner

IOM International Organization for Migration

IsDB Islamic Development Bank

LIWP Labor Intensive Work Program

M&E Monitoring and Evaluation

MENA Middle East and North Africa

MFIs Microfinance Institutions

MSME Medium, Small, and Micro Enterprise

NDC National Dialogue Conference

NGOs Nongovernmental Organizations

OCHA UN Office for the Coordination of Humanitarian Affairs

O&M Operations and Maintenance

PDO Project Development Objective

PM Project Manager

PMT Project Management Team

PWP Public Works Project


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SES Social and Environmental Standards

SFD Social Fund for Development

SME Small and Micro Enterprise

SMED Small and Microenterprise Development

SWF Social Welfare Fund

TPMA Third Party Monitoring Agent

UN United Nations

UNDP United Nations Development Programme

UNHCR Office of the United Nations High Commissioner for Refugees

UNICEF United Nations Children's Emergency Fund

YRP Yemen Resilience Program

WHO World Health Organization


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Executive Summary The Emergency Crisis Response Project (ECRP) is a two-year Project that was signed mid-August 2016 and

launched end of September 2016. It aims to mitigate the adverse impact of the current crisis on the

people of Yemen through supporting their recovery efforts through a bottom-up approach using local

systems, boosting capacities of the institutions to progressively resume and scale-up service delivery. The

project contributes to the Economic Self Resilience and Recovery component of UNDP’s Yemen Program,

and seeks to achieve three key results:

1) Increasing short-term employment and livelihoods opportunities;

2) Reviving the local private sector; and

3) Restoring key service delivery through small-scale infrastructure.

Moore Stephens-Yemen is acting as Third Party Monitoring Agent (TPMA) to assist UNDP in monitoring

and evaluating the implemented activities.

The Social Fund for Development (SFD) and the Public Works Project (PWP) were identified as responsible

parties to deliver the following outputs:

1. Communities to benefit from short-term income generation and enhancement of skills and

employment opportunities;

2. Communities to benefit from restored socio-economic community assets; and

3. Financial service providers and MSMEs (Micro/Small/Medium Enterprises) are able to sustain and

scale up their business operations.

Moore Stephens-Yemen conducted the first field visits in late December 2016. During the first quarter of

the project (December 2016), 93 beneficiaries were interviewed in 5 governorates.

The field visits addressed the following subprojects (or subcomponents):

Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services.

o Field visits to 6 subprojects (5 Cash for Work and 1 Cash for Service- Nutrition).

Subcomponent 1.2: Small Community Infrastructure.

o Field visits for 5 subprojects (4 Road Paving, and 1 Water Harvesting).

Subcomponent 1.3: SME Revitalization and Employment Generation.


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o Field visits for 1 Micro Finance Institution subprojects.

The overall

result from the field visits reflects a high level of satisfaction with the ongoing interventions among the

beneficiaries. So far, the IPs have demonstrated a high level of responsiveness towards the targeted

communities on all relevant issues.

Implementation Progress The following is a summary of the implementation progress of all subprojects which were contracted up

to 31 December 2016.

Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services

The status of 77 subprojects is summarized as follows:

No. of Ongoing Subprojects Estimated cost Contracted Disbursed to beneficiaries 77 $18.4 m $14.5 m (50%) ~ $4.7 m(ahead of target)

Table 1: Subcomponent 1.1 Ongoing Subprojects

Map 1: First Quarter Field Visits Locations and Type of Projects




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The following table shows the main Indicators of those ongoing subprojects:

Table 2: Subcomponent 1.2 Main Indicators

Expected outputs and indicators Target Achieved Notes

No. of households benefited from CT and sub-grants

10,900 3,959 No of HHs registered was high (about 20,000) of whom about 5,000 were enrolled

No. of workers (female 30%, youth (16-35 yrs) 35%, IDPs/returnees 42%

32,300 8,680 Desegregated by Males, Females, IDPs

No. of workdays (paid) 900,000 94,275

Capacity of water tanks m3 84,100 3,090

Rehabilitation and protection of agricultural land & irrigated land (Ha)

390 12

Length of feeder roads improved (Km) 23 0

No. of female youth contracted and trained as Community Health Promoters

475 207 261 have been selected of whom 207 were hired

No. of youth male and female social workers secured temporary job opportunities in the targeted districts

300 0 Already selected

No. of people benefited from the nutrition services: Women: 4,750 and Children :4,000

8,750 4,222 Two months /payments

No. of youth-led community initiatives financed and implemented

200 0

No. of CBOs (Village cooperative councils ) are activated during the program activities

200 0


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Subcomponent 1.2: Small Community Infrastructure

This subcomponent has 96 subprojects contracted and distributed over 20 Governorates with a total of

56 districts. The status of this subcomponent is summarized as follows:

No. On-going Subprojects

Contracted Cost

Governorates Covered

Districts Covered

No. of beneficiaries

96 $ 4,9 m 20 56 373,830

Table 3: Subcomponent 1.2 Ongoing Subprojects

The contracted subprojects distribution based on the sector of interventions are as follows:

Subprojects Sector No. of Subprojects Contracted Cost $ Million

Water harvesting tanks 27 1.49

Rehabilitated of schools 17 0.449

Rural roads pavement 36 2.25

Sanitation &Water supply 16 0.733

Total 96 4.922

Table 4: Subcomponent 1.2 Sectors

Map 2: Subcomponent 1.2 projects Progress



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The following table shows the main Indicators of those ongoing subprojects:

Expected outputs and indicators Unit Target Achieved Notes

Number of direct beneficiaries of wage employment IDPs /Returnees %

No. 20,000 1338 53% IDP’s

Number of working days created

IDPs/Returnees 30% No. 356,000 12,820

46% IDP’s

Number of people benefiting from access to community assets

No. 310,000 375,000

Cubic meters of water harvesting reservoirs constructed/rehabilitated

M3 40,000 16,535

Length of roads improved KM 40 19.5

Number of classrooms rehabilitated No. 140 205

Table 5 Subcomponent 1.2 Main Indicators

Subcomponent 1.3: SME Revitalization and Employment Generation In this subcomponent, MFIs support was the only subproject started in the year 2016. The main

indicators of this subcomponent are shown in the below:

Table 6: Subcomponent 1.3 Main Indicators

Expected outputs and indicators Target Achieved Notes

Number of MFIs supported 7 5 Spending: $725,004

Number of microfinance clients benefitting from the project (Takaful fund)

2,000 0

Number of additional work opportunities created by participating MSMEs

4,800 0

Number of farmers supported 800 0


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Section One: Monitoring and Evaluation Report

Introduction

The World Bank-funded Emergency Crisis Response Project (ECRP) is a two-year duration Project signed

off in mid-August 2016 and launched at the end of September 2016. The project is implemented by

UNDP through two national institutions: Social Fund for Development (SDF) and Public Works Project

(PWP). It aims to mitigate the adverse impact of the current crisis on the people of Yemen through

supporting their recovery efforts using a bottom-up approach based on local systems, boosting

capacities of the institutions to progressively resume and scale up service delivery. The project

contributes to the Economic Self Resilience and Recovery component of UNDP’s Yemen Program; and

seeks to achieve three key results:

1) Increasing short term employment and livelihoods opportunities;

2) Reviving the local private sector; and

3) Restoring key service delivery through small scale infrastructure.

MOORE STEPHENS YEMEN (MSY), as the third party monitoring agency, is entrusted with the field

monitoring of subprojects activities and outputs, particularly in the fields where UNDP's reach are

limited due to security constraints. As the project's TPMA, MSY undertook to perform the following

tasks in relation thereto:

Quarterly performance verification and fiduciary field monitoring of subprojects funded under

the YECRP project;

Following up, monitoring and reporting on the outputs of the subprojects funded by the project;

Monitoring the delivery of job opportunities to the intended beneficiaries;

Mentoring environmental and social safeguards to help ensure compliance ;

Following-up and monitoring the processes implemented by the SFD and PWP as UNDP‘s

implementation partners; and

Use and implement a mix of monitoring activities, which will include, but not limited to

surveys, assessments, web mapping, Mobile Application on Smart Phones,…..etc. in order to

perform the above tasks.


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This Report

MSY was engaged by UNDP at the beginning of December 2016 to conduct the TPM activities. According

to the ToR, MSY is required to issue an inception report, within 30 days from the date of contract. It was

the intention that, based on this inception report, MSY would agree with the UNDP team on the

sampling methodology and, accordingly, the number of visits to be performed each quarter.

However, to enable MSY to capture the results of the first quarter (December 2016) and due to the

urgency of the work and after agreeing with the UNDP team, MSY conducted a balanced selection of 12

projects from the three project-desired outputs and from different geographic areas and in coordination

with the two project partners: SFD and PWP.

As direct results of the delay that happened, MSY agreed with the UNDP team to perform the following

tasks:

1. Conduct the initial 12 visits of projects and issue an initial M&E report based on these visits: and

2. Prepare an inception report that includes MSY’s M&E methodology, sampling, plan etc.

This report is, therefore, limited to the results of the visits conducted for the selected 12 projects and

works implemented in the first quarter (December 2016).

Findings General: Local Institutions (SFD & PWP) Sustainability

The following table shows the Project Development Objective (PDO) indicator for the SFD and PWP

sustainability in so far as their commitments, through availability of core staff, to the project.

Indicator Target 2016/ Overall Actual Achieved

The percentage of core staff positions:

SFD 185 / 185 185 %100

PWP 53 / 53 54 %101

Table 7: PDO Indicator on Agencies Sustainablities

Narrative Moore Stephens conducted two field visits to both SFD and PWP, and measured the preservation of

their capacity in terms of core staff numbers. MSY identified the percentage of the core staff positions

that are retained during MSY’s review. This needs to be further verified as the review was only based on

statements received from SFD and PWP; and was not as a result of MSY’s own verification. Based on

letters received from PWP and SFD, both achieved 100% completion of staff positions (SFD 185/185 and

PWP 54/53).


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Subcomponent 1.1: Cash-for-Work and Youth-Targeted Community Services

Summary The following is an overview of this subcomponent progress:

Subcomponent Performance Score Rating: A+

Indicator Target 2016/ Overall Achieved

Beneficiaries Number 0/ 77,000 7,268

Percentage of Females 30% 35%

Percentage of IDP’s 20% 15%

Progress based on the Visit 0% 27%

Table 8: Subcomponent 1.1 Indicators

Year 2016

Number of visits 6

Interventions 3 Cash for Work - Diversified

2 Cash for Work - Water

1 Cash for social services -Nutrition

MSY has covered three projects for the labor intensive work component; two in the cash for work –

water and one cash for social service - Nutrition. These six projects have reached 7,268 direct

beneficiaries.



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Subcomponent 1.1 Field Visit Locations

The map below shows the locations and the type of subprojects visited by MSY for the first quarter

(December 2016):

Map 1: Subcomponent 1.1 Field Visit Locations

Narrative

Projects implemented under the Cash for Work and Youth targeted Community Services subcomponent

included labor intensive works in subprojects determined by the community, such as in irrigation, water

harvesting, rehabilitation of agricultural terraces, maintenance and improvement of village access roads,

improvement of drinking water resources, watershed management, agricultural inputs ; and other

works based on the priority needs identified by each targeted community.

All the six projects in the three locations were delivered by the SFD.

The SFD conducted a survey to identify the beneficiaries in addition to using their own list of the social

welfare beneficiaries.

The beneficiaries were paid through two ways:

1) Amal Micro-Finance Bank, and

2) Direct cash



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During the visits to these Subcomponents, beneficiaries mentioned that new skills were learned Under

the Cash for Work:

1. Take measurements and specifications

2. Building and construction

3. Irrigation methods

4. Reclaiming agriculture lands

5. Digging

Cash for social service-nutrition

1. Reproductive Health

2. Breast feeding

3. General Health topics

4. Hygiene

5. Nutrition

6. Diarrhea

No negative feedback or complaints were shared by the CFW beneficiaries with MSY during the field

visits. Beneficiaries’ spending on food and health had increased because of the cash received from the

CFW program. The majority of the beneficiaries expressed their preference of the cash for wok over any

other form of direct assistance or aid.

Component Profile:

As for this subcomponent MSY conducted interviews with 93 beneficiaries. Half of the interviewees were men. Females represent 35% of the interviewees, while the IDPs were 15% as shown below:

Figure 1: Direct Beneficiaries Percentage:



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Figure 2: Demographic InformationError! Reference source not found.

The field visits covered 3 governorates as shown in Table 9: Short Term Income Generation Projects

Types and Main Figures.

# Project Description Location Number of

Beneficiaries Number of interviews

1 Create temporary income opportunities in social community service in nutrition projects in 5 districts

Hudeidah 4490 18

2 Improve the environmental and health status Hudeidah 182 15

3 Improve the health and environmental situation and reclaim agricultural land

Hudeidah 856 15

4 Roof top rain water harvesting Amran 616 15

5 Diversified (Paving roads + water and Environment)

Amran 1056 15

6 Roof top rain water harvesting Raima 68 15

# Total 7268 93

Table 9: Short Term Income Generation Projects Types and Main Figures

Age from 16-30 Age from 31-40 Age from 41-50 More 50 Years

Female 11 16 8 3

Male 13 21 11 10

0

5

10

15

20

25

30

35

40

Nu

mer

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ben

efic

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es

Demographic Information About The beneficiaries Interviewed



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There are six different projects delivered by the SFD in 3 different governorates. These projects

represent different categories in the labor intensive works component as shown below:

The number of IDPs interviewed in the CFW field visit was 17 who are all from Amran governorate.

Documents Reviewed

Prior to conducting the field visits, the team of MSY reviewed the project documents and summery to

identify the main interventions in the project, number of beneficiaries, desired outcomes and project

description.

Categories of Findings

The findings are classified against the following six categories:

1) The Selection Process of the Beneficiaries 2) Payments

3) Training and Learning New Things 4) Complaints about the Implementation

5) Spending the Money 6) Livelihoods Improvement

7) Aid Preferences

Intervention Number of Projects Visited Total Beneficiaries Interviewed

Cash for Work - Diversified 3 45

Cash for Work - Water 2 30

Cash for social services - Nutrition 1 18

Total 6 93

Table 10: CFW Project and Beneficiaries Numbers

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The Selection Process of the Beneficiaries

Payments Training and

Learning New Things Complains About the Implementing

Fund Utilization Livelihoods

Improvement Aid Preferences

The Selection Process of Beneficiaries

Summary

MSY found, in general terms, that the process and criteria of

selection of Beneficiaries used by SFD was adequate and

transparent. There was no sign of intervention of any kind in the

beneficiaries’ selection process.

Cash for Work

The majority of the beneficiaries in the five projects stated that they

learned about the project from the SFD offices. The number of

these respondents was 59, while 14 mentioned that they knew

about the project through an announcement (as shown in Figure 4:

Percentage of Informing Source). Only 2 said they heard about the

project from friends and neighbors. Although the beneficiaries

confirmed that they were selected through the SFD offices and

there was no sign of intervention on the selection process, 52% of

the interviewed beneficiaries in the 5 projects answered that they

did not know what the selection criteria were (as shown Figure 3:

Criteria Recognition).

Figure 3: Criteria Recognition

Yes; 36

No ; 39

Number of beneficiaries know selection criteria


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Figure 4: Percentage of Informing Source

The general satisfaction of the beneficiaries with the selection

process is quite high as indicated in Figure: 7 which shows that 97%

of the beneficiaries are satisfied with the selection process

Figure 5: CFW Selection Process Satisfaction Percentage

69% of the beneficiaries showed “strong satisfaction” with the

selection process, while 28% were “satisfied”. Only 1% stated their

dissatisfaction and pointed out that the type of work against the

amount paid was not sufficient (a reason not really related to the

selection process).

Cash for Services - Nutrition

All beneficiaries knew about the nutrition intervention through the

SFD. Despite the fact that 13 out of the 18 interviewed beneficiaries

did not know about the selection criteria, all of the respondents

stated that they were selected through the SFD office, which

indicate that there was no form of intervention in the beneficiaries’

selection. All interviewed women stated their general satisfaction

with the selection process. 11 were “satisfied” and 7 showed a

“strong satisfaction” as Figure 6: below shows:

79%

19%

2%

How did the beneficiaries hear about the project

SFD Office

Announcement

Friends and Neighbors

2% 1% 0%

28%

69%

The general satisfaction of the beneficiaries with the selecting processes

Strongly unsatisfied

unsatisfied

Neutral

Satisfied

Strongly satisfied



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Figure 6: CFS- Nutrition Selection Process Satisfaction Percentage

0% 0% 0%

61%

39%

CFS Nutrition Selection Process Satisfaction Percentage


unsatisfied

Neutral

Satisfied

Strongly satisfied


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Learning New Things Complains About the

Implementing Fund Utilization

Livelihoods Improvement

Aid Preferences

Payments

Summary

This section is meant to give a good understanding of the payment

process adopted which is limited to two ways:

1) Payment through the Amal Micro-finance Bank: or

2) Direct cash.

There was some delay in payments to some of the beneficiaries. The

project management explained that the reason was due to “the lack

of cash” because of the disruptions to Yemen economy and banking

system as a direct result of the current situation prevailing in the

country including the non-availability of cash as a medium of

exchange.

There was also a general dissatisfaction among beneficiaries with

regard to the amount of the payment; considered by many as

“small”.

MSY team found no evidence of any form of deductions from

beneficiaries’ entitlements by the project staff, management or any

other stakeholder.

Cash for Work

All the beneficiaries interviewed stated that they did not pay any

amount of money or made any form of payment to any person

during the selection process or after receiving their payments. Their

satisfaction on the payment process is considered as “satisfied”,

except for 4 cases who stated their non-satisfaction with the

payment process because of delays.

Figure 8: Means of Receiving Payments shows that there are 49

beneficiaries who were paid through the Amal Bank while 26 other

beneficiaries were paid in cash through the project management or

a recognized committee.

Figure 7: Percentage Satisfaction with payment process cash for work

0%

5%

4%

49%

42%

Percentage Satisfaction with payment process cash for work


unsatisfied

Neutral

Satisfied

Strongly satisfied


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Aid Preferences

35%

65%

CFW – Means of Receiving Payment

Cash

Bank

Figure 9: indicates that the majority of beneficiaries showed

“strong” satisfaction with the payment amount they received from

the CFW program. 18 beneficiaries expressed their non-satisfaction

with the amount paid. Reasons given were:

1. The amount of money is “little” compared to the work

done. “we work a lot and we get little”.

2. The transportation cost to the site of work is high; so this

decreases the amount received.

3. The price of goods and services is very high. The cost of

materials to build the water harvesting cistern or to build a

toilet is very high.

Figure 9: CFW – Payment Amounts Satisfaction Percentages

Cash for Services- Nutrition

Under this project, MSY team found no evidence of any form of

payment by beneficiaries to any person (in consideration of being

enrolled in the project); or for any deduction from the received

payments.

All beneficiaries mentioned that they received their payment

through direct cash and there were no delays in payments in

general. They expressed a high satisfaction with the payment

process. 10 beneficiaries were “satisfied” and the rest of the

beneficiaries were “strongly satisfied” with the payment process as

Figure 10: graph depicts:

7%

17%

4%

34%

38%

CFW – Payment Amounts Satisfaction Percentages


unsatisfied

Neutral

Satisfied

Strongly satisfied

Figure 8: CFW – Means of Receiving Payment



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Aid Preferences

Figure 10: CFS – Nutrition Payment Process Satisfaction Percentage

Beneficiaries were asked about their satisfaction with the amounts

received. 5 of the beneficiaries said they were “strongly satisfied”

with the amount of payment. The other 11 beneficiaries were

“satisfied”, while 2 were “neutral” in their answers. This is reflected

in Figure 11:

Figure 11: CFS – Nutrition Payment Amount Satisfaction Percentage

0% 0% 0%

56%

44%

CFS – Nutrition Payment Process Satisfaction Percentage


unsatisfied

Neutral

Satisfied

Strongly satisfied

0% 0%

11%

61%

28%

CFS – Nutrition Payment Amount Satisfaction Percentage


unsatisfied

Neutral

Satisfied

Strongly satisfied



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Aid Preferences

76%

24%

CFW Percentage of beneficiaries who received training

No

Yes

Training and Learning New Things

Summary

Both CFW and CFS have introduced new information and skills to

the beneficiaries which many of them found to be useful.

Cash for Work

Only 18 beneficiaries mentioned that they received some form of

training during their work in the CFW program. Figure 14: CFW

Percentage of Beneficiaries shows the percentage of beneficiaries

who received training. The main fields of training were:

1. Take measurements and specifications

2. Building and construction

3. Irrigation methods

4. Reclaiming agriculture lands

5. Digging


Women in the cash for services - nutrition initiative learned new

information and gained new skills. Figure 13: Topics Learned gives

the main topics. They also expressed their satisfaction as shown in

Figure 14: .

In this intervention, women received information on the following

topics:

1. Reproductive Health

2. Breast feeding

3. General Health topics

4. Hygiene

5. Nutrition; and

6. Diarrhea

Figure 12: CFW Percentage of Beneficiaries who received training


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Aid Preferences

Figure 13: Topics Learned

Figure 14: CFS – Nutrition Learning Topics Percentage of Satisfaction Percentage

with Topics

0

5

10

15

20

Nu

mb

er o

f B

enef

icia

ries

Main Topics During the Cash for Service- Nutrition Session

0% 0%

11%

67%

22%

CFS – Nutrition Learning Topics Satisfaction Percentage


unsatisfied

Neutral

Satisfied

Strongly satisfied



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Learning New Things Complaints About

the Implementation Fund Utilization


Aid Preferences

Complaints about the Implementation

Summary

MSY team did not find any documented complaints by beneficiaries.

MSYs’ field team was not approached by beneficiaries with

complaints, whether implicit or explicit. Beneficiaries demonstrated

responsibility to communicate with the SFD management and

report on any issue of concern which had emerged in the field.

Cash for Work

During the field visits, MSY team found no evidence of complaints

by beneficiaries. There was only one case where beneficiaries had

to request additional tools (gloves and special boots to deal with

dirt and garbage) which was addressed and the additional tools

provided in a timely manner. In general, beneficiaries did not have

any complaint due to mismanagement or possibility of corruption.

Beneficiaries demonstrated a proactive attitude to report any

wrongdoing they may have encountered. Moreover, interviewers

did not observe any incident of conflict as result of the project

interventions. This is in line with the answer (NO) given by the

beneficiaries to the question “Whether this project has created a

conflict of any kind in the community?”


Based on the beneficiaries’ responses, the communication system

developed by SFD seems to be yielding good results. The

beneficiaries are satisfied with the responsiveness of SFD to resolve

issues whenever they are raised. The beneficiaries indicated that

they contact the SFD project management in case there is an issue

to be addressed. Only three respondents stated that they need to

do a lot of follow up with the project management in order to

resolve emerging issues.

MSY team took up this complaint with the SDF team; and it was

explained that this disgruntlement was related to the wish to

increase the amount of payment rather than the degree of

responsiveness by SFD project management.

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Learning New Things

Complains About the Implementing



Funds Utilization

Summary

This section describes the spending priorities of the beneficiaries on

receipt of the allocated amounts. Their top priority is food and

health on which they spent most of their incomes. Other areas of

spending include repayment of loans, purchase of assets, rents and

children education.

Cash for Work

The majority of the beneficiaries spend their income from CFW in

getting food and health. While 9 beneficiaries said that they pay

back loans, 7 mentioned that they spend the entire amount they get

from the CFW to pay for their rent. There were 16 beneficiaries who

spent the money on materials and expenses to build their roof top

water harvesting cistern or to build a toilet. The following Figure 15

gives a general idea of spending patterns.

Figure 15: CFW Beneficiaries spending Patterns cash for work


Figure 16: shows that the majority of the beneficiaries prioritize

their spending on three categories:

1) Food: 17 respondents out of a total of 18 mentioned that food is

their first priority.

2) Health: is the second spending category in the beneficiaries’ list.

3) Education is the third where only 7 beneficiaries have mentioned

that they spend part of the money they receive on education of

their children. There is only one case where a beneficiary said she

used part of the money to pay back a loan.

Figure 16: CFS - Nutrition Beneficiaries Spending Patterns

0

10

20

30

40

50

60

Food Health Pay Loans Rent OtherNu

mb

er

of B

enef

icia

ries

CFW - Spending Patterns

0

2

4

6

8

10

12

14

16

18

Food Health Education Pay Back Loan

Nu

mb

er o

f B

enef

icia

ries

CFS - Spending Patterns



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Summary

This intervention did make a relative improvement to the

beneficiaries’ livelihoods by creating short-term job opportunities.

Their biggest fear is the lack of such opportunities in the future and

unsustainability of such interventions in their community in view of

the continuous deterioration of the situation in Yemen in general.

Cash for Work

The majority of interviewed beneficiaries think that the money they

make form CFW program had helped improve their nutrition

through spending the received money on food. Figure 17: measures

the livelihood improvement as per the beneficiaries’ answers. 13 of

the beneficiaries think that the CFW program had significantly

improved their livelihood by spending their money on food and

health needs. The other 15 beneficiaries indicated that there was

no improvement in the nutrition level. Their dissatisfaction may be

explained by the fact that they had also to spend part of their

income on other categories forcing them to spend the minimum on

nutrition. The ability to spend on categories other than food may be

considered as an improvement of livelihoods.

Figure 17: CFW - Livelihoods Improvement cash for work

17%

63%

20%

CFW - Livelihoods Improvement cash for work

Significantly

Moderate

No Improvement


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89%

5%

6%

CFW - Nutrition Livelihoods Improvement

Moderate

No Improvement

Significantly

Figure 18: CFW - Nutrition Livelihoods Improvement

Cash for Services Nutrition

The majority of the beneficiaries stated that this project had helped

moderately in improving their living standard. One had mentioned

that this intervention did not make any improvement because of

the very limited job opportunity.



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Aid Preferences

Summary

The majority of the beneficiaries do prefer the form of aid which is related to work. They find it

respectable, effective and a good service to the community. Only few beneficiaries prefer direct aid to

cash for work. Half of them were women; and the men who are IDPs prefer the direct aid.

Cash for Work

Out of the 75 beneficiaries whom MSY interviewed, 67 prefer the cash for work rather than the direct

aid. The reasons they mentioned were:

1. Cash for work is a fair and respectable way to make a living.

2. Cash for work depends on the person’s effort and involvement .

3. Cash for work directly impacts the whole community as well as individuals

4. Cash for work provides money which can be used on various alternatives and needs.

5. Cash for work increases the beneficiaries’ assets by building new things like water harvesting

cistern or toilet.

There were only 8 beneficiaries who would prefer direct aid like food aid rather than cash for work. The

main reasons for them were:

1. The amount of money compared to the work load is small

2. The value of the direct aid is sometimes higher.

3. One has mentioned that she is too old to work (she is over 50) and another one mentioned the

reason of “not having a male member in the family”


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The following graph shows the percentage of the beneficiaries’ preference, as in Figure 19: Assistance

Preferences.

Figure 19: Assistance Preferences


Beneficiaries unanimously stated that this form of intervention (the Cash for service program) is

extremely useful. All these women have selected the cash for work program rather than selecting the

direct assistance. The following reasons were mentioned by the beneficiaries:

1. Respectable way to make money

2. A good way to learn new skills.

Subcomponent 1.2: Small Community Infrastructure

Summary

The following is a general overview of this subcomponent progress:


Indicator Target 2016 Achieved

Cubic meters of water schemes constructed/rehabilitated 0 m3 225 m3

Length of roads improved 0 Km .437 Km

Table 11: Small Community Infrastructure Main Indicators

89%

11%

Assistance Preferences

Cash for Work

Easy and Direct

Assistance




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Year 2016

Number of visits 5

Interventions 4 Paving Roads 1 Reservoir Harvest for rains

Targeted Beneficiaries for the Year 2017 15,000

MSY covered five projects for the Increasing Community Assets subcomponent. These five subprojects

impacted 49,744 direct beneficiaries. According to the project documents, this is ahead of the project

schedule.

Subcomponent 1.2 Field visit Locations

The map below shows the locations and the type of subprojects to which MSY conducted field visits for

the first quarter (December 2016) related to subcomponent 1.2

Map 2: Subcomponent 1.2 Field Visit Locations

Narrative

Under this subcomponent, labor intensive and small scale infrastructure projects are implemented

through contracting local private contractors. Subprojects include, but not limited to, water harvesting

schemes, stone paving of village access roads, water supply, sewage, and school rehabilitation based on

the priority needs identified by each targeted community. MSY covered five subprojects, delivered by

the PWP, in three locations with two main categories:



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1- Paving Roads subprojects, and

2- Reservoir Harvest for rains.

The PWP targeted communities according to the numbers of IDPs and poverty rates that was identified

based on Base Line survey conducted by PWP in the targeted communities.

During the visit, MSY technical team ensured that the assets do actually exist in all locations, the quality

is meeting the norms and standards of the industry, and the execution level was ahead of the agreed

schedules.

Component Profile:

Moore Stephens conducted 5 field visits to different interventions project. The total number of

beneficiaries in the 5 subprojects is 49,744.

One of the scheduled filed visit to rehabilitation subproject was cancelled due to the unsafe conditions

prior to the visit to AlTa’aizia district in Ta’aiz governorate. The field visit covered the three governorates

of Amanat Alasemah (the Capital Sana’a), Aden and Amran as shown in Table 12: Community Assets

Project Types and Main Figures

# Project Description

Location Number of

Beneficiaries

Number of

Reports Project Code Village/ District Governorate

1 Reservoir Harvest for rains Alarrah/ Alashmoor

Amarn 0111 2 RH

2 Road Paving Hugra Khrfan / Alaqwaa

Amarn 3624 2 RP 1

3 Road paving wadi Aloaqab/ Alsuninna

Amant Alasemah

2021 2 RP 2

4 Road paving ALseada village/ Khoor Mukser

Aden 39000 2 RP 3

5 Road paving alrossia village/ Khoor Mukser

Aden 4000 2 RP 4

# Total 49744 10

Table 12: Community Assets Project Types and Main Figures

Below are the categories under which the findings are detailed:

1. Asses Verification

2. Execution Level

3. Quality of work

4. Community Benefits


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Assets Verification

Summary

Certain tools have been used for the purpose of assets verification such as location coordinates, Photos

and videos in addition to the field visual inspection reports. The map bellow shows the assets locations

and types:

Map 3: Assets Type and Locations

Details

MSY collected all reports and supporting evidence (GPS, Photos, and Videos) that show the existence of

the assets of the 5 subprojects (of “the Road Paving” and “The Reservoir Harvest Project”) in the

targeted communities.

Execution Level

Summary

The technical reports and field visits reports, conducted by MSY, determined that all the projects are

either ahead or in line with the implementation schedule.

Project Code Percentage Target Level Percentage Execution Level

RH 20% 25% RP1 25% 25%

RP 2 25% 25%

RP3 20% 30% RP4 16% 30%

Table 13: Community Assets Project Execution Percentage



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Details

MSY found that three project out of five are ahead of the schedule; one is the Reservoir Harvest project

(Project Code: RH) and two from the Road Paving projects, PR3 and PR4. The remaining two projects are

in line with the timeline.

Quality

Summary

A satisfactory execution level was the result of the Quality Measures, which includes: visual inspection,

measurements, and equipment conditions.

Details

The following table shows the ranking system for each quality element. This ranking is made based on

the points system for each element and identifies how to select each rank:

Excellent Very Good Good Acceptable Weak

90 – 100 Points 80 – 89 Points 70 – 79 Points 60 – 69 Points 50 – 59 Points

Project Code

Element of Quality / Scale

Visual inspection Measurements Tools and equipment

RH Very Good Very Good Very Good

RP1 Very Good Good Very Good

RP 2 Very Good Very Good Good

RP3 Very Good Very Good Good

RP4 Very Good Very Good Good

The details of Quality Measures are listed below:

Visual inspection

Grade Clarification

25 - Taking care of building materials in terms of their cleanliness and well cutting.

20 - Density of cement in concrete and mortar in terms of colour.

20 - Sprinkling water for processing.

15 - Implementation flaws and how to overcome them.

20 - Implementation accuracy and employment adequacy.

Table 14:Community Assets Quality Elements Scale


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Measurements

Grade Clarification

30 - Measurements of components' elements.

30 - Measurements and thickness of the main components.

40 - Final measurements of the project.

Equipment and tools used and their condition

Grade Clarification

25 - Providing the equipment necessary for each item.

25 - Providing the tools necessary for each item.

25 - Condition and type of the equipment used.

25 - Condition and suitability of the tools used.

Community Benefits

Summery

The 5 subprojects to increase community assets component served 49,744 beneficiaries. In addition

these projects offer temporary employment opportunities to the locals in targeted communities.

The process of project identification and selection showed that the targeted communities were involved

and participated in the selection process along with the local authorities and PWP.

Project Code Number of Beneficiaries Beneficiaries of wage employment opportunities from

the Local community

RP 2 2,120 Satisfied




RH 916 Satisfied

Total 50,098 Satisfied

Table 15: Community Assets: Number and benefits of local community


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Subcomponent 1.3: SME Revitalization and Employment Generation

Summary

The following table indicates a general overview of the subcomponent progress:


Indicator Target 2016/ Overall Achieved

Number of micro finance institutions benefited from the project

0/ 7 MFIs 5 MFIs

Table 16: SME Main Indicators

Year 2016

Number of visits 1

Interventions 1 Supporting MFIs Sustainability

Targeted Number of MFIs Benefited for the Year 2017 3 MFIs

Compared to the project documents, this subcomponent progress is ahead of the project document

schedule.

Narrative

SME Revitalization and Employment Generation subcomponent objectives are:

Sustain the level of capacity and outreach of the microfinance industry to continue to provide

financial services to the poor,

Support the recovery of conflict affected farmers and SME clients of MFIs which are not started yet.

Under this subcomponent, only one subproject was covered in one location which was delivered by the

SFD through the National Microfinance Foundation.

Below are the observations resulting from MSY field visits conducted:

The National Microfinance Foundation

The SFD identified the nominated MFIs which will be supported to compensate for the losses, as

evidenced by their audited financial statements for the year 2015, resulting as a direct effect of the

conflict and economic conditions. The financial statements should be audited by licensed auditing firms.

During the visit, MSY team had verified that the MFI supported had shown actual losses in their audited

financial statements for 2015.



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Component Profile:

MSY conducted one field visit to “The National Microfinance Institution”. The total number of

employees of this MFI is 97.

This field visit covered the governorate of Amanat Alasemah (the capital City of Sana’a) as shown in

table below:

# Project Description Location Employees Total loses in Yemeni Rials

Unpaid loans

Number of

Interviews

1 National Microfinance Institution

Amant Alasemah

97 181,217,967 9153 3

# Total 97 3

Table 17: SME Main Figures

Documents Reviewed

Before the field visit of MSY, the team had reviewed the project documents available from SFD. MSY

identified and obtained the main interventions in the project, number of beneficiaries, desired

outcomes and project description, the audit reports, financial statements, chart of account, and

accounting policies and procedures manuals.

Findings

The findings address the following issues:

1. The institution losses in 2015 of YER 181,217,967 (USD 724,871).

2. The unpaid loans instalments as a direct result of the current conflicts and economic conditions.

3. Risk Management and certain enhancements to the IT and Loans polices.

Below, are the categories under which the findings are detailed:

1. Operations 2. Losses

3. Customers 4. Loans Policy

5. Guarantees 6. Management Aspect

7. Audit

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Operations Losses Customers Loan Policy Guarantees Management Audit

Operations

The result of the visit of MSY’s finance and audit team showed that

the MFI incurred a financial loss of YER 181,217,967 during 2015 as

a result of its operations during the same year.

Losses

The audited financial statements showed that there was a loss of

YER 181,217,967 during 2015, as direct result of default in paying

loan installments by the customers of the MFI.

The map below shows how the loss was distributed at governorate

level:

Map 4: MFI loss by Governorate



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Operations Losses Customers Loan Policy Guarantees Management Audit

Customers

The review of this part showed that there are uncollected loans

from 9,153 customers. The MFI improved the procedures of loans

collection.

Loans Policy

The MFI had a written loan policy that was not approved by the

board of trustees. It was modified to adapt to the current situation.

Guarantees

The MFI implemented a list of guarantees to safeguard their legal

right. The list of guarantees includes:

1. Place of Work Guarantee.

2. Commercial Guarantee.

3. Gold Deposit.

Management Aspects of MFI

Reviewing management issues, it was confirmed that:

1. The MFI conducted external auditing of its accounts by an

external well known auditing firm.

2. The MFI keeps an organizational structure and job descriptions

for all jobs.

3. The MFI management developed a Risk Management

Department to manage risks and to mitigate and manage the

current crisis.

4. The MFI imposed austerity measures on expenditure and

reduced the operational costs by merging some branches.

5. The MFI has an automated system that follows up the debt

payments periodically and at geographical area levels.

6. The MFI has a backup policy in order to ensure that backup

data is kept in a safe remote place.

Audit

MSY verified that the MFI had a financial audit by an external well

known auditing firm; i.e. 2015 figures were audited by Grant

Thornton.



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Challenges

The following are key challenges based on the conducted review:

1. An increasing pressure on the implementation partners because of communities’ high

expectations caused by the adverse current situation.

2. Conflict areas could change or expand to intervention areas which will lead to major challenges

to the IPs.

3. The subprojects locations are not considered safe because of armed hostilities in or around

these locations; and especially for intensive labor projects.

4. The weakness of data collaboration and sharing mechanism (between SFD and TPM) within

acceptable time frame to enable real time decisions.

5. Limited community contribution is expected which could lead to delay/ change/ cancel a

planned intervention

6. Limited governmental support is expected which could lead to delay/ change/ cancel a planned

intervention


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Lessons Learned Lesson Area The Lesson Statement Impact Beneficiaries / Projects Selection

The beneficiaries selection The interventions were carefully chosen and went through a selection mechanism that included a number of factors like the population distribution, poverty rate, and concentration of IDPs.

The selection of the projects went through different stages, and different stakeholders were involved.

The community ownership towards these projects is very high. Several stakeholders were involved in the selection process of the projects. This was done prior the intervention through the use of meetings, surveys, and consultation sessions with local committees from the targeted communities and local councils.

Community workers

At PWP (visited) subprojects, the contractors were not able to increase recruitment from the same community, for these reasons:

a. The project scope is small which does not have the capacity to employ many workers.

b. Many tasks required some technicalities like stone carving and tiling.

This may put the PWP in a lot of pressure working in the targeted communities.

Payment The payment system in the labor intensive works is different from one to another.

This may create misunderstanding among beneficiaries as towhen to receive their payments. Is it at the end or at any specific milestones during the project implementation To avoid such misunderstanding clear communication about payment system with beneficiaries is needed (when, where and how)

Money utilization Despite the fact that the money received by beneficiaries was not sufficient to cover all the beneficiaries’ needs, the money gained by the beneficiaries during the labor intensive work was mostly spent in nutrition and health needs of the

The intervention has made moderate improvement in the beneficiaries’ livelihood and will do so if it continued.


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Lesson Area The Lesson Statement Impact

household’s members. Livelihoods The short-term job opportunity is vital to many

beneficiaries who lost their sources of income. The high satisfaction of the beneficiaries reflects the high need of the interventions. It also reflects their need to gain better livelihood means. This will put more pressure on both the donors and IPs

Aid Preferences Beneficiaries prefer the cash for work approach as a form of aid.

Beneficiaries would prefer the cash for work approach than many other form of aid, because it is a good source of income and gain new skills are also gained. This will increase the community engagement and beneficiaries towards the cash for work interventions.

SFD and PWP Core Staff

Allocating part of the grant to keep the IPs core staff. That reflected positive response against subprojects execution and performance compared with time required.

Field Visit Observation

All (visited) subprojects status is ONGOING, and no signs for delay or suspension due to the relation between beneficiaries and IPs, or between communities inter-relations.

The interventions enhanced the social cohesion of the targeted communities.

Table 18:Lessons Learned


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Recommendations Recommendation Impact Effect Priority

1. SFD must provide sufficient documentation before any field visit that includes (project document, beneficiaries list, coordinators contacts)

High Time, Quality, Cost

Urgent

Recommendation Explanation:

During MSY’s work, difficulties were found in different levels with SFD projects. SFD can create smoother procedures of work by providing all the needed information to the TMP which include, but not limited to, projects list, project documents, beneficiaries list as provided from the field.

SFD can create easier communication coordination with the governorate’s offices. This will make the TPM planning and implemen ting more accurate and efficient. MSY may suggest to assign an SFD coordinator for all the projects

2. Explain the payment process and timeline for the beneficiaries, in order to avoid misunderstanding between the partners and the beneficiaries

Medium Time, Quality Normal

3. Check the appropriateness of some tasks with the beneficiaries physical and health condition, especially those who are above the age of 50

Medium Quality, Risk Normal


During MSY’s work, it was noted that certain types of performing tasks in certain projects, especially the PWP’s projects would not be fit for all ages and different genders. However, it is believed that the Implementing Partners could create an inventory of jobs with all the subcontractors and identify the possible beneficiary type (Age limit, Gender) that would work within the projects. We believe that certain jobs could be classified only for special conditions beneficiaries such as people above 51’s or females.

4. Conduct a form of training for the beneficiaries, especially on safety. This will help beneficiaries to increase their employability

Low Quality Normal


During MSY’s work, it was noted that the beneficiaries could have been trained in special activities. This would have reflected on the beneficiary’s skills for future opportunities of employment or in the personal development. the implementing parties are encouraged to focus on these trainings regularly.

5. In case that direct humanitarian aid is decided to be adopted instead of cash foe work, a clear process and criteria should be developed and agreed with the donor

High Quality Urgent


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Recommendation Impact Effect Priority


Some humanitarian activities executed but not included in the scope. Although this might be considered as a violation, the current situation in the country might justify this form of aid. It is , therefore recommend that the UNDP and the implementing partners agree on a process and conditions to formalize it.

6. Develop a clear communication strategy and framework between the donor, TPM and IP’s with clear data flow process, updates and time intervals.

High Quality Normal


Time and level of information is very important in the TPM process. it is important to have a single point of contact between the TPM and IP’s. The objective is to facilitate the TPM needs and coordinate internally in a timely manner. It is also important to have a weekly or biweekly updates from the IP’s to the UNDP and TPM on the overall projects status that should include, projects status, projects phases, main changes or notes, future projects and tasks.

7. Develop an operational plan for the MFI activities sustainability that would show clearly how the donor support their activities in the next 18 month of operation

High Cost, Risk Urgent


No evidence was found on how the MFI’s will adapt the donor financial support. It is recommended that the MFI’s should prepare and present operational plans to the donor to continue its support..

8. MFI should approve the debt policy by the Board of Trustees High Quality Normal


It was found that the MFI has no Board of Trustees approval of their the internal debt policy resulting in a weakness in the internal governance process. I should be approved as soon as possible.

9. IP’s should consider to recruit beneficiaries from all nearby communities in order to maximize the benefit and reduce the conflicts

High Risk Normal

10. The Donor, IP’s and TPM should have a clear process for changes of projects selection and area of intervention as a mitigation measure for the occurrence or expanding of conflict risks

High Risk, Cost, Time Normal



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Recommendation Impact Effect Priority Since the project period is for 2 years, it is expected that changes in the projects activities or locations would occur due to the conflict dynamics in the ground. It is, therefore, recommended to have an internal relevant process to streamline the approval process between the Donor and IP’s; and also the communication process between the Donor, IP’s and TPM as part of the communication framewo rk for such situation.

11. Some of IP’s subprojects are diversified (Multi intervention), through different sectors. We recommend giving ID to each intervention.

High Cost, Time Normal


When the subproject, has Multi interventions in different sectors (water, road paving, etc.) that will make the measure of intervention is difficult, or required to visit each intervention separately . So giving ID (for each intervention in the same subproject) is recommended.

Table 19: Recommendations


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Acknowledgement

Without the bank intervention thousands of beneficiaries would have been in dire conditions. Beyond

the human impact, the World Bank intervention allowed well -established institutions such Social Fund

for Development and the Public Work Project that were threatened to close, to continue operating.

It is quite clear that the World Bank/UNDP created distinct efforts to help Yemen in the prevailing

catastrophic situation.

The below statement from one beneficiary from Al-Hudaida reflects the gained benefits of this project:

“ I hope to execute a drinking water project for this village. The continuation of this project, and executing of more projects to build houses for the poor who are unable to build their homes. I hope this project will last so as the

payment continues in order the standard of living maintained.

”


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Quotes:

The project is still in its early stage and we have not seen its full impact yet, but it

saved me from embarrassment with the landlord

” Paying Alsaila Project, Ammran“

The work and effort is big. However the return is still little

” Water network project, Ammran“

The project will be a good benefit in terms of sustaining the basic needs

” Paving Al-Saila Project, Ammaran“

Working in sewerage is a hard job and requires physical effort by men. It is a tiring work for women and

they prefer to obtain direct aids.

” Improving the health and environmental situation and reclaim farmland Al -Hudida


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Section Two: Annexes

Annex A: Projects’ Performance Scores Rating

The scores are produced on project status and completion based on outputs and objectives. The Scales

were designed based on the ground achievement and after reviewing the main project indicators from

the World Bank and UNDP documents and agreements with implementation partners:

Output Scale Objective

Outputs moderately exceeded expectation A+ Objective moderately exceeded expectation

Outputs met expectation A Objective met expectation

Outputs moderately did not meet expectation

B Objective moderately did not meet expectation

Outputs substantially did not meet expectation

C Objective substantially did not meet expectation

Table 20: Expectation Scale

Annex B: GIS System

For the purpose of this project, MSY launched a geographic system to help all stakeholders to have an

easy way to browse the inspected projects and have the required information using an interactive map.

Through this system, one can check the location map, GPS, Videos, Images and apply many filters based

on the IP’s, progress and other features

1. Open GIS System Link:

https://fusiontables.google.com/DataSource?docid=1fo_3yLIlVjfJRAg0zdkQXSMIRxW9MzJy-

0QVljGs#map:id=3

https://fusiontables.google.com/DataSource?docid=1fo_3yLIlVjfJRAg0zdkQXSMIRxW9MzJy-0QVljGs#map:id=3

https://fusiontables.google.com/DataSource?docid=1fo_3yLIlVjfJRAg0zdkQXSMIRxW9MzJy-0QVljGs#map:id=3


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2. Filter Data (View Data as per your interest)




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3. By clicking the Geo tag you can read the project information



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Annex C: Methodology

TPM Project Management

MSY considers the project management as a critical process to help achieve a smooth process for the

project phase.

The graph below shows the phases adopted by MSY as TPM.:

Figure 20: Project Management Stages

Methodology

The methodology followed has considered quantitative and qualitative approaches, observations, and

documents validation.

The selection of methodology depends on the project type and activities related to it. For this report,

MSY had taken due care to satisfy different criteria. The following table explains further all criteria that

satisfied:

Criteria Type

Cash for work - Cash for Work

- Cash for Service

Community Assets - Water Schemes Constructed/ Rehabilitated



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Criteria Type

- Roads Paving / Improved

- Classrooms Rehabilitated

SME - Implementation Agencies

Implementing Partners - PWP

- SFD

Project Status - Started

Special Quota - Women

Geographic area - Sanaa

- Al-Hudida

- Aden

- Amran

- Rayma

Table 21: Project Selection Criteria

Sampling and Sample Size

MSY selected twelve projects which satisfied the following sample criteria:

- Gender quota: at least 35% of the beneficiaries were women

- Project Type:

o Cash for work : 6

o Community assets: 5

o SME Agencies: 1

- Beneficiary number: 93 beneficiaries including direct beneficiaries and indirect beneficiaries

such as community leaders and representatives.

Interventions Sustainability

One of the main factors leading to achieving sustainability is “community participation” in the process of

identifying the priorities of needs for subprojects, and the involvement in decision making. Other factors

that lead to achieving sustainability are:

- The intervention of subprojects in local communities, included skill learning which will be reflected

positively for the sustainability of those communities.

- Some subprojects increased the communities’ assets, which wil l improve the livelihood on the long

term.


Page 59 of 103

Documents

For the purpose of validation, MSY requested a list of documents from each party and reviewed them.

Below is the list of documents reviewed:

Notes Requested from Document Name

UNDP

UNDP FINAL Project Document UNDP PWP SFD 11 Aug 2016

UNDP ECRP Interim Summary Report 26Nov2016 Final

Table UNDP Data Collection Plan_Version 2 (CW 6 Dec. 2016)

UNDP LOA_between_UNDP_and_SFD 7 Aug 2016

UNDP LOA_between_UNDP_and_PWP 8 Aug 2016

UNDP ECRP Interim Summary Report 26Nov2016 Final

UNDP Final Consolidated Disbursement Plan 30Aug2016

UNDP Final Consolidation Implementation Plan 29Aug 2016

HACT Assessment results for PWP

UNDP Micro-Assessment Report-PWP YEMEN

Cases in front of court UNDP PWP Legal Cases Doc

HACT Assessment results for SFD

UNDP Micro-Assessment Report-PWP YEMEN

Cases in front of court UNDP SFD Legal Cases Doc

SFD

63 Subprojects SFD SFD list of Identified projects

33 Subprojects SFD SFD list of Implemented projects

SFD Monitoring Evaluation Manual December 2005_Approved

SFD SFD Manual for intensive labour programs

SFD SFD Operation Manual-English

SFD SFD Operational_Manual_Arabic

in UNDP workshop SFD Labor Intensive Work Program(LIWP) outputs Presentation

in UNDP workshop SFD SFD-Progress in YECRP

SFD List of beneficiaries for Hadba and Kadhima Projects

SFD List of beneficiaries for Kubzi Project

SFD List of beneficiaries for Saqiah Project


Page 60 of 103


SFD List of beneficiaries for Nutrition Project

Hard Copy SFD Complete File about closed CFW subproject – Hajjah

(Financial – Payment -Beneficiaries)

Hard Copy SFD Complete File about Reports of closed CFW subproject – Field visits – Reports, Final Report - Hajjah

Hard Copy SFD Printed Publications

SFD Consultants clearances

SFD Contractors clearances

SFD Cases in front of court

SFD Conflict of interest minutes –after amendments imposed by the policies committee as on 20 December 2016

PWP

PWP Baseline Survey form PWP

PWP PWP - Updated implementation plan for Sub-Component 1.2 - Oct 2016

PWP PWP Final selection of districts and fund allocation for Sub-Component 1.2

123 Identified PWP PWP- LIST OF SUB PROJECTS ANNOUNCED

25 Implementing PWP PWP- LIST OF IMPLEMENTED SUB PROJECTS

PWP PWP Monitoring & evaluation Plan

PWP PWP Operational Manual for YECRP

PWP PWP Presentation Dec 2016-

Second payment clearance

PWP Form APPLECATIONS WITH UNDP

To indicate how many core staff they have

PWP Official letter

Hard Copy PWP Subproject Documents & Specifications (RH)

Hard Copy PWP Subproject Documents & Specifications (PR1)




Hard Copy PWP Printed Publications


Page 61 of 103


SME

SFD- SME unit SMEs Project sustainability document

SFD- SME unit Standards to cover operational losses and loan loss provisions

SFD- SME unit National Institution Documents from UN

SFD- SME unit List of supported MFIs by SFD

Triangulation

The following methods were used for the monitoring and evaluation:

- Beneficiary survey

- Community survey

- Direct Observation

- Documents verification

- KPI verification

- Standard verification

Annex D: Data collection tools The following table highlights the main tools used during the M&E exercise:

No Tool Name Type Type When to

use Tool Main Components

1 Assets Verification

Forms/Check list

Paper Before conducting the visit

Subproject documents, desk review (process and specification), schedule, drawings, and technical data.

Form /Check list

Paper/Electronic In location Matching documents with the field observation, check list, photos, videos, and GPS.

2 Field Visit Report Form /Check list

Paper/Electronic In location Data of visit, notes , comments, photos, GPS

3 Beneficiary Satisfaction - CFW

Questionnaire Paper/Electronic In location Interview to measure satisfaction of beneficiaries from Cash for work (CFW) subprojects

4 Beneficiary Questionnaire Paper/Electronic In location Interview to measure


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No Tool Name Type Type When to

use Tool Main Components Satisfaction - Nutrition

satisfaction of beneficiaries from Cash for Service (Nutrition) Subprojects

5 Micro Finance Institutions

Form /Check list

Paper

In location Matching documents, selection process, management, governance and financial checklist

Table 22: Tools Map Table


Page 63 of 103

1. Asset Verification

form Q1

Q NO السؤال Question

دخل ألا من قبل التطبق Quarter الربع 1

اسم جامع البانات 2

Name of Surveyor

نص

الشرك المنفذ )المحل( 3

Implementer partner (Local)

PWP

SFD

كود المشروع 4

Project Code

نص

اسم المشروع 5

Project Name

نص

القطاع / الوحدة 6

Sector / Unit

نص

المحافظة 7

Governorate

اختر المحافظة من القائمة المنسدلة -






Page 64 of 103

المدرة 8

District

اختر المدرة من القائمة المنسدلة -

مطابق المواصفات ) الفحص البصري(: 9

Compliance with specifications(visual inspection)

ضعف مقبول جد جد جدا ممتاز

Excellent Very Good Good Fair Poor

المواصفات )المقاسات(: مطابق 01

Compliance with specifications(Measurements)


االختبارات المعملة إن وجدت: 00

Laboratories Tests if found

(03)انتقل الى السؤال ال توجد -

(02)إذا تم اختار "موجودة" انتقل الى السؤال وجد -

حدد االختبارات المعملة : )ان وجدت( 02

Specify Laboratories Tests (Write)

نص

المعدات و األدوات المستخدمة وحالتها: 03

Work Equipment and tools used condition


المشروع : 04 مختلط خارج المنطقة من من المنطقة العمالة ف



Page 65 of 103

Project Labors

From locals Not locals Mixed

للواقع 05 مدى مطابقة الجدول الزمن

Time Schedule(comparing planned to actual)

( 07) انتقل الى السؤال سابق -

Advanced

( 07) انتقل الى السؤال مطابقة -

In line

( 06) انتقل الى السؤال متأخر -

Lagged

توضح سبب التأخر 06

Reasons for Delay

نص

اخذ صورة للواقع 07

Take a picture

اخذ صورة

08 ) التارخ والوقت دخل ألا الوم والوقت _ قبل التصور للسجل )السجل المدان



Page 66 of 103

(متابعة الت 09 نفذ )السجل المدان

Implementation Follow-Up(In Field Log)

الموقع - (21) انتقل الى سؤال وجود سجل ف

Log Book Exist

(22)انتقل الى سؤال ال وجد سجل -

Log Book Not Exist

عدد زارات ضابط المشروع 21

Visits Project Officer

رقم

الموقع 20 خذ صورة للسجل )المدان ( ف

Take Picture For in Field Log Book

حال كان السؤال عدد زارات 06خذ صورة للسجل ف الموقع و ف وجود سجل ف

دخل ألاالتارخ والوقت الوم والوقت _ قبل التصور لمكون المشروع المنفذ 22

صور لمكون المشروع المنفذ 23

Pictures for Implemented Subproject

اختاري حسب توجهات المسئول المباشر 3و 2إجباري

0خذ الصورة األولى 0_23

Take a picture 1

إجباري

2خذ الصورة الثانة 2_23

Take a picture 2

إجباري

3الثة خذ الصورة الث 3_23

Take a picture 3

اختاري

4خذ الصورة الرابعة 4_23

Take a picture 4

اختاري



Page 67 of 103

5خذ الصورة الخامسة 5_23

Take a picture 5

اختاري

تصور فدو لمكون المشروع المنفذة 24

Record video to Implemented subproject

, اجباري ثانة 21الى 05الزمن ال تجاوز

اجباري -دخل ألا والوم الوقت الوقت والوم قبل اخذ بانات المشروع المنفذ 25

اخذ او تسجل بانات الموقع الخاصة بمكان المشروع المنفذ 26

Geo Point to Implemented subproject

اجباري

اجباري -دخل ألا والوم الوقت منفذالمشروع ال بانات الموقع الوقت والوم بعد اخذ 27


Page 68 of 103

2. Field Visit Report

Q

q1 Governorate

basic-q1

District

basic-q2

Location

q3_time_b_g

Date and time

q4 Picture1

q4_desc Description of Picture no1

5 Picture2

5_desc Description of Picture no2

q5_time_b_g

Date and time

q6 Project Data+

q7 Date and time

q8 Name of Project

q9 Name of the Partner

q10 Number of Project Beneficiaries in the Community

q11 How the project was determined? And with whom was discussed?

q12 Data Collection Used


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q_time_start_visit Date and time

q_time_end_visit Date and time

q13 Brief of the field visit

q14 Things went well

q15 Challenges during the visit

q16 General Notes


Page 70 of 103

Statistics of the Interviews

question Number of Conducted interviews

statistics_of_the_interviews-q17_m Conduct interviews (Male)

statistics_of_the_interviews-q17_f Conduct interviews (female)

statistics_of_the_interviews-q17_IDPs Conduct interviews (IDPa)

statistics_of_the_interviews-q17_note Note

question Number of Refused interviews

statistics_of_the_interviews-q18_m Refused to Conduct interviews (Male)

statistics_of_the_interviews-q18_f Refused to Conduct interviews (female)

statistics_of_the_interviews-q18_IDPs Refused to Conduct interviews (IDPa)

statistics_of_the_interviews-q18_note Note


Page 71 of 103

Project Site Visit Overview

Project_Site_Visit_Overview-q19 The Implementing partner started the activities/

interventions/ services?

Yes (go to 3)

No (answer 2)

Project_Site_Visit_Overview-q20 If no, explain the reason?

Project_Site_Visit_Overview-q21

Type of the activities monitored/verified?

Project_Site_Visit_Overview-q22 Is the project going as per the plan? Yes (go to 6)

No (answer 5)

Project_Site_Visit_Overview-q23 If no, explain the reason for the delay?

Project_Site_Visit_Overview-q24 What is the activity status? %


Page 72 of 103

3. The Beneficiaries Satisfaction Questionnaire - CFW

English Arabic

Information About the interviewer and the interview:

Name of the Interview or code (………………….)

Date of the interview (…………………………..)

Location of the interview (……………………)

Time of the interview (………………………….)

Demographic:

Demographic-q1: Governorate: (List)

Demographic-q1_a : District: (List)

Demographic-q2 : Nameof Interviewee: (if needed)

Demographic-q3: IDPs/ Resident (non-IDPs)

Demographic-q4 :You are:

a. Breadwinner

b. Housewife

c. Son

d. Daughter

e. Other family member

Demographic-q5 : Sex: (dropdown)

Demographic-q6 :Age:

: والباحث المقابلة عن معلومات

: الباحث اسم

) ( المقابلة تارخ

) ( المقابلة مكان

) ( المقابلة وقت

:وعامة ديمغرافية معلومات

: المحافطة .0

a. المدرة )...............(

)..........................( ة/ المجب اسم .2

نازح غر/ نازح .3

: باالسرة المجب عالقت .4

a. (المعل) االسرة ة/رب

b. البت ربة

c. ابن

d. ابنة

e. اخرن افراد

(انثى ذكرـ) النوع .5

: العمر .6

a. 16-30

b. 31-40


Page 73 of 103

English Arabic

a. 16-30 years old

b. 31-40 years old

c. 41-50 years old

d. Over 50 years

Demographic-q7 :Type of the project/s: (list if projects if applicable)

Demographic-q8 : Your role in the project/s:

Demographic-q9: Number of working/ed days:

Demographic-q10 : The source of income before the CFW program

a. Pastoral

b. Agriculture

c. Daily wages

d. A Job

e. Social Welfare

f. Assistance

g. No source of income

h. Other

Process:

Process-q11: How did you know about the CFW activities?

a. The partner (SFD or PWP)

b. Announcement

c. Baseline Survey

c. 41-50

d. سنة 51 من اكثر

)................( المشروع نوع .7

)...............( المشروع ف ة/المجب دور .8

) ............. ( المشروع ف العمل أام عدد .9

: CFW المشروع قبل لالسرة ئسالر الدخل مصدر ماهو .01

a. الرع

b. الزراعة

c. الوم باالجر عمل

d. وظفة

e. االجتماع الضمان

f. ومعونات مساعدات

g. دخل مصدر وجد ال

h. اخرى

: العمليات

العمل؟ مقابل النقد بأنشطة عرفت كف .00

a. المنفذ عبر (SFD or PWP)

b. اعالن هناك كان

c. قاعدي مسح طرق عن

d. رسمة جهات

e. األصدقاء

f. الجران


Page 74 of 103

English Arabic

d. Local officials

e. Friends

f. Neighbors

g. Community leader

Process-q12: Do you know what were the selection criteria for the

CFW?

a. Yes

b. No

Process-q13: How were you selected for this project?

a. Through the partner (SFD/ PWP)

b. Through community leader

c. Acquaintance

d. Other (……….)

Process-q13_other:

Process-q14 : Did you pay any money to work in this project?

a. Yes

b. No

Process-q15: Did you receive any training before starting the work?

g. مجتمعة قادات

العمل؟ مقابل النقد لبرنامج االختار بمعار معرفة لدك كان هل .02

a. نعم

b. ال

المشروع؟ بأنشطة التحاقك/ اختارك تم كف .03

a. المنفذ الشرك عبر

b. صدق عبر

c. مجتمعة قادات

d. أخرى )............(

العمل؟ مقابل النقد قائمة ف وضعك تم ان اجل من مالة مبالغ أي بدفع قمت هل .04

a. نعم

b. ال

نوع؟ أي من تدرب تلقت هل .05

a. ( ماهو) نعم..........


Page 75 of 103

English Arabic

a. Yes (what…...?)

b. No

Process-q15_a: (what…...?)

Process-q16: How do you receive your payment?

a. Cash

b. Post office

c. Bank

d. Other (…….)

Process-q16_other: Other (…….)

Process-q17: Is there any amount has been deducted from your

payment?

a. Yes (by whom and how much……………………….)

b. No

Process-q17_a: Yes (by whom and how much……………………….)

Process-q18: Is there any delay in your payment?

a. Yes (do you know why?)

b. No

b. ال

لك؟ المخصص المالة المبالغ تستلم كف .06

a. البرد

b. بنك

c. نقد

d. أخرى ).......(

لك؟ المخصصة المبالغ من مبالغ أي اقتطاع تم هل .07

a. ( منوكم قبل من) نعم.........

b. ال

بك؟ الخاصة المالة الدفعات ف تأخر هناك هل .08

a. ( لماذا؟) نعم

b. ال


Page 76 of 103

English Arabic

Process-q18_a: Yes (do you know why?)

Process-q19 : How do the project management handle any issue arise

during the project?

a. They always try to solve the issue

b. They do not react responsively

c. They need a lot of follow up

d. Nothing

Process-q19_a: Nothing

Process-q20 :In case you have any complaints what do you do?

a. Contact the project management

b. Contact the SFD

c. Contact officials


e. Nothing

Process-q20_a: Nothing

Process-q21: Do you think that this project has created a conflict of

any kind in your community?

التنفذ؟ اثناء تظهر الت المشاكل مع المشروع إدارة تتعامل كف .09

a. حلول عن بحثوا ما دائما

b. فعال بشكل بالتجاوب قوموا ال

c. كبر بشكل بمتابعتهم نقوم الن نحتاج

d. ش ال

e. أخرى )...........(

تعمل؟ ماذا شكوى كلد كان حال ف .21

a. المشروع إدارة مع التواصل

b. المنفذ الشرك مكتب مع التواصل (SFD or PWP)

c. رسمة جهات مع التواصل

d. أخرى ).........(

e. ش ال

مجتمعك؟ ف نوع أي من صراع/ نزاع خلف المشروع بان تعتقد هل .20

a. (مثال) نعم......

b. ال

c.


Page 77 of 103

English Arabic

a. Yes (like……….)

b. No

Process-q21_a: Yes (like……….)

Process-q22 :The general satisfaction of the selecting processes?

Strongly

unsatisfied unsatisfied Neutral Satisfied

Strongly

satisfied

5 4 3 2 1

Process-q22_a: If answer Strongly unsatisfied or unsatisfied WHY:

Process-q23: The general satisfaction of the payment processes?

Strongly


Strongly

satisfied

5 4 3 2 1

Process-q23_a :If answer Strongly unsatisfied or unsatisfied WHY:

Process-q24: The general satisfaction of the payment amount?

Strongly


Strongly

satisfied

المشروع؟ هذا ف اراالخت عملة عن راض انت مدئ أي الى .22

تماما راض غر راض غر تماما راض راض محاد

5 4 3 2 1

.................(لماذا) الرض بعدم اإلجابة كانت اذا

الدفع؟ عملات/ طرقة عن راض انت مدئ أي الى .23


5 4 3 2 1

.................(لماذا) الرض مبعد اإلجابة كانت اذا


Page 78 of 103

English Arabic

5 4 3 2 1

Process-q24_a :If answer Strongly unsatisfied or unsatisfied WHY:

Household Impact:

Household_Impact-q25: How do you spend the money received from

this project? In what aspects?

Food

Health

Education

Rent

Pay-loans back

Saving

Other

Household_Impact-q25_a: Other

Household_Impact-q26: To what extent dose the nutrition level of the

family member has improved; because of the received many?

Significantly Moderate No Improvement

( كمة) لك؟ المسلمة المالة المبالغ عن راض انت مدئ أي الى .24


5 4 3 2 1


: األثر

ف علها تحصل المبالغالت بصرف تقوم كف( الرئسة المصارف ماه) .25

؟(اجابة من اكثر اختار مكن) العمل؟ مقابل النقد مشروع

االكل

(ادوة شراء) الصحة

التعلم

اجار

مالة والتزامات قروض سداد

االدخار

).........( أخرى

المخصصة المبالغ استالم بعد االسرة، الفراد التغذة مستوى تحسن مدى أي الى .26

العمل؟ مقابل النقد لمشروع


Page 79 of 103

English Arabic

Household_Impact-q26_a:

How:……………………………………………………………………………………………………

……………………………………………………………………………………………….

Household_Impact-q27: Do you receive any other assistance?

a. Yes (what kind (food assistance, health assistance,

money))

b. No

Household_Impact-q27_a: Yes (what kind (food assistance, health

assistance, money))

Household_Impact-q28: How did the prices fluctuation affect your

spending?

Significantly Moderate No Affect

Household_Impact-q28_a:

Household_Impact-q29: Do you share the money received form CFW

كبر بشكل تحسن هناك لس متوسط

....:..................................................................................كف

............................................................................................

............

اخرئ جهه أي من أخرى؟ مساعدات أي تستلم هل .27

a. (ماه) نعم.........

b. ال

األسعار؟ تغر تاثرت مدى أي الى .28

كبر بشكل تأثر هناك لس متوسط

أخرى؟ اسرة مع لمشاركته المستلم المال المبلغ من جزء صصتخ هل .29

a. (كف/ من مع) نعم...............

b. ال


Page 80 of 103

English Arabic

with other families?

a. Yes (with whom)

b. No

Household_Impact-q29_a: Yes (with whom)

Household_Impact-q30 :Do you prefer receiving direct assistance (food

assistance-money assistance) or cash for work?

a. Cash for work (why……….)

b. Direct/ easy assistance (why………….)

Household_Impact-q30_a: Cash for work (why……….)

Household_Impact-q30_b: Direct/ easy assistance (why………….)

Household_Impact-q31: Beneficiaries Quotations on the Project

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

(عنة؟ او مالة مساعدات) المباشرة المساعدات او العمل مقابل النقد تفضل هل .31

a. (لماذا) العمل مقابل النقد............

b. (.......لماذا( )عنة او مالة) المباشرة المساعدات......

: المجيب اقتباسات

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

...............................

: عامة مالحظات

........................................................................................................


Page 81 of 103

English Arabic

………………………………………

Household_Impact-q32 :Notes

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

...............................

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

...............................


Page 82 of 103

4. The Beneficiaries Satisfaction Questionnaire - Nutrition Program

English Arabic

Information About the interviewer and the interview:

Name of Interviewer (………………………….)

Date and time of the interview (………………………..)

Location of the interview (…………………….)

Demographic:

Demographic-q1:Governorate: (List)

Demographic-q1_a: District: (List)

Demographic-q2:Name of Interviewee: (………………………………)

Demographic-q3:Age:

f. 16-30 years old

g. 31-40 years old

h. 41-50 years old

i. Over 50 years

Demographic-q4: IDPs/ Resident (non-IDPs)

Demographic-q5

:Number of sessions attended (……….)

Demographic-q6:The source of income before the CFW program

a. Pastoral

: والباحث المقابلة عن معلومات

: الباحث اسم

) ( المقابلة وقت و تارخ

) ( المقابلة مكان

) ( المقابلة وقت

:وعامة ديمغرافية معلومات

: المحافطة .30

a. المدرة )...............(

)..........................( المجبة اسم .32

: العمر .33

a. 16-30

b. 31-40

c. 41-50

d. سنة 51 من اكثر

نازحة غر/ نازحة .34

) ( المشروع ف حضرتها الت التثقفة الجلسات أام عدد .35

: لالسرة الرئس الدخل مصدر ماهو .36

a. الرع

b. الزراعة

c. الوم جرباال عمل


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English Arabic

b. Agriculture

c. Daily wages

d. A Job

e. Social Welfare

f. Assistance

g. No source of income

h. Other

Process:

Process-q7 :How did you know about the CFS (cash for services)

(educational sessions) activities?

a. The partner (SFD)

b. Announcement

c. Baseline Survey

d. Local officials

e. Friends

f. Neighbors

g. Community leader

Process-q8:Do you know what were the selection criteria for the CFS?

a. Yes

b. No

Process-q9:How were you selected for this project?

d. وظفة

e. االجتماع الضمان

f. ومعونات مساعدات

g. دخل مصدر وجد ال

h. اخرى

:العمليات

التثقفة؟ بأنشطةالجلسات عرفت كف .37

a. المنفذ عبر (SFD)

b. اعالن هناك كان

c. قاعدي مسح طرق عن

d. رسمة جهات

e. األصدقاء

f. الجران

g. مجتمعة قادات

البرنامج؟ لهذا االختار بمعار معرفة لدك كان هل .38

a. نعم

b. ال

المشروع؟ بأنشطة االلتحاق/ اختارك تم كف .39

a. المنفذ الشرك عبر

b. صدق عبر

c. مجتمعة قادات


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English Arabic

a. Through the partner (SFD)

b. Through Friend

c. Community leaders


Process-q9_other:

Process-q10 :Did you pay any money to be selected in this project?

a. Yes

b. No

Process-q11_1: What are the main topics that you have been trained?

…………………………………………………………………………………………………

…………………………………………………………………………………………………

…………………………………………………………………………………………………

……………..

Process-q12:How do you receive your payment?

a. Cash

b. Post office

c. Bank (Amal Bank)

d. أخرى )............(

التثقفة؟ الجلسات قائمة ف وضعك تم ان اجل من مالة مبالغ أي بدفع قمت هل .41

a. نعم

b. ال

؟علها تدربتم الت الرئسة المجاالت ماه .40

............................................................................................

............................................................................................

.............

............................................................................................

............................................................................................

............

لك؟ المخصص المالة المبالغ تستلم كف .42

a. البرد

b. ( االمل) بنك

c. نقد

d. أخرى ).......(


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English Arabic

d. Other (…….)

Process-q12_other: Other (…….)

Process-q13:Is there any amount has been deducted from your

payment?

a. Yes (by whom and how much……………………….)

b. No

Process-q13_a: Yes (by whom and how much……………………….)

Process-q14: Is there any delay in your payment?

a. Yes (do you know why?)

b. No

Process-q14_a: Yes (do you know why?)

Process-q15:How do the project management handle any issue arise

during the project?

a. They always try to solve the issue

b. They do not react responsively

c. They need a lot of follow up

d. Nothing

e. other

Process-q15_a: other ........

لك؟ المخصصة المبالغ من مبالغ أي اقتطاع تم هل .43

a. ( وكم من قبل من) نعم.........

b. ال

بك؟ الخاصة المالة الدفعات ف تأخر هناك هل .44

a. (لماذا؟) نعم .............

b. ال

التنفذ؟ اثناء تظهر الت المشاكل مع المشروع إدارة تتعامل كف .45

a. حلول عن بحثو ما دائما

b. فعال بشكل بالتجاوب قوموا ال

c. كبر بشكل بمتابعتهم نقوم الن تاجنح

d. ش ال

e. أخرى )...........(

تعمل؟ ماذا شكوى لدك كان حال ف .46

a. المشروع إدارة مع التواصل

b. المنفذ الشرك مكتب مع التواصل (SFD )

c. رسمة جهات مع التواصل

d. أخرى ).........(

e. ش ال


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English Arabic

Process-q16:In case you have any complaints what do you do?

a. Contact the project management

b. Contact the SFD

c. Contact officials


e. Nothing

Process-q16_a: Other (……….)

Process-q17: The general satisfaction with the selecting processes?

Strongly


Strongly

satisfied

5 4 3 2 1

Process-q17_a:If answer Strongly unsatisfied or unsatisfied WHY:

Process-q18: The general satisfaction with the payment processes?

Strongly


Strongly

satisfied

5 4 3 2 1


Process-q19:The general satisfaction with the payment amount?

روع؟المش هذا ف االختار عملة عن راض انت مدئ أي الى .47


5 4 3 2 1


الدفع؟ عملات/ طرقة عن راض انت مدئ أي الى .48


5 4 3 2 1

................(.لماذا) الرض بعدم اإلجابة كانت اذا

لك؟ المسلمة المالة المبالغ عن راض انت مدئ أي الى .49


5 4 3 2 1


البرنامج؟ تناولها الت المواضع عن راض انت مدئ أي الى .51

تماما راض غر راض رغ تماما راض راض محاد

5 4 3 2 1

................(لماذا) الرض بعدم اإلجابة كانت اذا


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English Arabic

Strongly


Strongly

satisfied

5 4 3 2 1


Process-q20: The general satisfaction with the topics in the sessions?

Strongly


Strongly

satisfied

5 4 3 2 1

Process-q20_a:If answer Strongly unsatisfied or unsatisfied WHY:

Household Impact:

Household_Impact-q21:How do you spend the money received from

this project? In what aspects?

Food

Health

Education

Rent

Pay-loans back

Saving

Other

Household_Impact-q21_a: Other: .........

: األثر

ف علها تحصل الت المبالغ بصرف تقوم كف( الرئسة المصارف ماه) .50

؟(اجابة من اكثر اختار مكن) ؟ مشروع

االكل

(ادوة شراء) الصحة

التعلم

اجار

مالة والتزامات قروض سداد

االدخار

).........( أخرى

المخصصة المبالغ استالم بعد االسرة، الفراد التغذة مستوى تحسن مدى أي الى .52

قفة؟التث والجلسات المشروع من

كبر بشكل تحسن هناك لس متوسط


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English Arabic

Household_Impact-q22: To what extent dose the nutrition level of the

family member has improved; after this project and receiving many?

Significantly Moderate No Improvement

Household_Impact-q22_a: No Improvement

Household_Impact-q23: Do you receive any other assistance?

a. Yes (what kind (food assistance, health assistance,

money))

b. No

Household_Impact-q23_a: what kind (food assistance, health

assistance, money

Household_Impact-q24:How did the prices fluctuation affect the

nutrition level of your family?

Significantly Moderate No Affect

Household_Impact-q24_a :How: ………………………………..

Household_Impact-q25: Do you prefer receiving direct assistance (food

...........(لماذا؟) تحسن هناك لس اإلجابة كانت اذا

(مالة او عنة) اخرئ جهه أي من أخرى؟ مساعدات أي تستلم هل .53

a. (ماه) نعم.........

b. ال

االسرة؟ تغذة مستوى على اثر األسعار ف التغر مدى أي الى .54

كبر بشكل تأثر هناك سل متوسط

:...............................................................كف

مساعدات) المباشرة المساعدات او( التثقفة الجلسات) العمل مقابل النقد تفضل هل .55

( عنة؟ او مالة

a. (لماذا( )التثقفة الجلسات) العمل مقابل النقد............

b. (لماذا( )عنة او مالة) اشرةالمب المساعدات.............


Page 89 of 103

English Arabic

assistance-money assistance) or cash for services?

a. Cash for work (why……….)

b. Direct/ easy assistance (why………….)

Household_Impact-q25_a: why(......)

Household_Impact-q25_b:why(.......)

Household_Impact-q26: Beneficiaries Quotations on the Project

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

………………………………………

Household_Impact-q27 :Notes

........................................................................................................

........................................................................................................

.......................................................................................................

:المجيب اقتباسات

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

........................................................................................................

...............................

: عامة مالحظات

........................................................................................................

........................................................................................................

........................................................................................................

.............................


Page 90 of 103

5. MFI Questionnaire

استمرارية برامج ومؤسسات التمويل االصغرحول تطبيق معايير دعم استبيان

A Questionnaire on applying the standards supporting the continuity programs and institutions of micro finance

الشريك المنفذ:

Implementing partner:

المستفيد:

Beneficiary:

statement yes No Notes Attachments البيان ؟ في حال الخسائر ماىي االسباب الرئيسية؟5115ما ىي نتيجة النشاط لمعام .1

1- What is the result of the activity for the year 2015? In case of loss and

what are the main reasons?

ىل يوجد سياسة مكتوبة لمنح القروض؟ )يرجى تزويدنا بنسخة(. -5


Page 91 of 103

statement yes No Notes Attachments البيان2- Is there a written policy for granting loans?(please provide us with a

copy )

؟ كم اجمالي العمالء 5115ديسمبر 31ىل تم عمل أي مخصصات لمقروض المتعثرة في -3

المتعثرين؟

3 Have the provisions of the doubtful debt have been made in 31

December 2015?what is the total number of the doubtful clients ?

ىل يوجد سياسة مكتوبة لتكوين مخصص القروض المتعثرة ؟ )يرجى تزويدنا بنسخة(. 4

4 Is there a written policy regarding the provisions of the doubtful debts

?(please provide us with a copy )

لممنوحة؟ ما انواعيا؟ىل يتم الحصول عمى ضمانات مقابل القروض ا 5

5 Do you get guarantees regarding the granted loans? What kinds?

ىل يتم منح القروض باللاير اليمني او الدوالر االمريكي؟ 6

6 Is the loans being granted in Yemeni Rials or American Dollars?


Page 92 of 103

statement yes No Notes Attachments البيانمن قبل 5115ديسمبر 31لمسنة المالية المنتيية في ىل تم تدقيق البيانات المالية لممؤسسة 7

مدقق خارجي معتمد؟ )يرجى تزويدنا بنسخة(.

7 Is the financial statements of the institution have been audited for the

ended year 31 December 2015 by certified auditor?

طاق الجغرافي؟ )يرجى تزويدنا بنسخة(.ىل يوجد تحميل لمقروض المتعثرة عمى الن 8

8 Is there an analysis for the doubtful debts in a geographical basis


ىل يوجد تحميل لمقروض عمى فترات االستحقاق ؟ )يرجى تزويدنا بنسخة من النظام توضح 9

يوم(. 361يوم، 181وم، ي 91ارصدة المديونيات بحسب الفئات

9 Is there an analysis of the loans on an accrual periods?(please provide us with

a copy of the system shows the assets of debts by categories 90 days 0.180

day, 360 days).


Page 93 of 103

statement yes No Notes Attachments البيان

العمالء؟ وما ىي اآللية؟ ىل يوجد لدى المؤسسة خطة الستعادة المبالغ المتعثرة لدى 11

10 Does the institution have any plan to get back the doubtful debt from the

clients? And what is the machines?

)يرجى تزويدنا بنسخة(.ىل يوجد لدى المؤسسة خطة تشغيمية لممنحة الحالية ؟ 11

11 Does the institution have an operational plan for the current grant?

please provide us with a copy )

ىل تم تعديل سياسة منح القروض بسبب االوضاع الحالية؟ )يرجى تزويدنا بنسخة(. 15

12 Has the policy of granting loans been edited because of current situation


ىل لدى المؤسسة ىيكل تنظيمي معتمد ويساعدىا عمى تحقيق أىدافيا؟ وىل ىناك وصف 13وظيفي كل وظيفة في المؤسسة؟ وبحيث يمكن ألي شخص جديد التعرف عمى دوره بشكل

سريع؟13 Does the institution have a certified organizational structure that helps in


Page 94 of 103

statement yes No Notes Attachments البيانachieving its goals? And is there a job description for each position in the institution? That enables every new person to recognize his role quickly?

ىل لدى المؤسسة فريق عمل متمكن يعمم وظائفو؟ 14

14 Does the institution have a skilled team that recognizes his function?

ىل لدى المؤسسة أنظمة آلية تساعدىا في إدارة وتطوير أعماليا؟ 15

15 Does the institution have a mechanism system that helps in administrating

and developing its work?

ىل تحقق المؤسسة ربحية سنوية تساعدىا عمى تنمية نشاطيا؟ 16

16 Does the institution has annual profit that helps in developing its activities ?

بدعم المؤسسة في اعماليا؟ وىل يقوم فريق المؤسسة بتوسيع ىل ىناك جيات متعددة تقوم 17

قاعدة الداعمين؟

17 Is there a multi bodies that support the institution in its work? Does the

institution team expand the supporter’s base?


Page 95 of 103

Annex E: Photos

Subcomponent 1.1: Cash-for-Work Photos

CFW-Water (Bani Suriem - Amran)

CFW-Water (Alsalafieh - Raymah)






Page 96 of 103

CFW-Diversified (AlDurihemi- Hodeidah)

CFW-Diversified (Almansuriah- Hodiedah)






Page 97 of 103

CFW-Diversified (Amran - Amran)

CFS- Nutrition (Zabied- Hodiedah)






Page 98 of 103

Subcomponent 1.2: Small Community Infrastructure Photos

Paving Road (Ma’ain- Amanat Alasemah)

Paving Road- (Alrossia,Koor Maksar - Aden)






Page 99 of 103

Paving Road- (Alsada,Koor Maksar - Aden)

Paving Road (Thibeen- Amran)






Page 100 of 103

Reservoir water Harvesting (Amran-Amran)




Page 101 of 103

Subcomponent 1.3: SME Revitalization Photos

MFI (Alsabien- Amant Alasemah)




Page 102 of 103

Annex F: Subprojects Lists

Subcomponent 1.1: Cash-for-Work List

SFD list of projects.xlsx

Subcomponent 1.2: Small Community Infrastructure List

PWP-List of Subprojects-6-1-2017.xls

Subcomponent 1.3: SME Revitalization List

MFIs Supported.docx


Page 103 of 103

Annex G: Maps

Subcomponent 1.1: Cash-for-Work Maps

Geo-Tag2.jpg Geo-Tag5.jpg Geo-Tag7.jpg Geo-Tag8.jpg Geo-Tag9.jpg Geo-Tag10.jpg

Subcomponent 1.2: Small Community Infrastructure Maps

Geo-Tag3.jpg Geo-Tag4.jpg Geo-Tag6.jpg Geo-Tag11.jpg Geo-Tag12.jpg

Subcomponent 1.3: SME Revitalization Maps

Geo-Tag1.jpg Geo-Tag16.jpg