Download - How to Use Twitter Infographic 2.0
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@Alyssa_Milano RT
How businesses should use Twitter
A customer service case studyAs witnessed live
Sunday 09-12-2010By Cheryl Lawson
@PartyAficionado(updated 9-5-2011)
When a customer has an issue…
Respond
Don’t Fear it, Get on it
The customer may still be unhappy
Deliver
Keep Winning
@PartyAficionadoBut wait…… There’s more
There is a new Football Season upon us
#RamonWOW
Case Study #2
?
Yikes!
Smart