Download - IDEA - The Improvement and Innovation Tool
-
8/3/2019 IDEA - The Improvement and Innovation Tool
1/24
1
Accelerate IDEAsand optimise your strategy and processes
The innovation & improvement tool
AntwerpEsther Schalkwijk BA November 2011Drs Olof-Jan Smits MMO i12 social innovation
-
8/3/2019 IDEA - The Improvement and Innovation Tool
2/24
22
To manage change, information is needed for decision making purposes.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
3/24
3
Decisions regarding new business opportunities, products,customers, suppliers, markets, and technical developments.
It all comes down to the availability of comprehensive and easilyaccessible information resources.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
4/24
4
Your customers, employees and other stakeholders are your most vital assets!
They have ideas, experiences and suggestions.
!
-
8/3/2019 IDEA - The Improvement and Innovation Tool
5/24
5And their feedback is vital for improvement and innovation!
-
8/3/2019 IDEA - The Improvement and Innovation Tool
6/24
6
Thats why we have created IDEA the improvement and innovation tool!
-
8/3/2019 IDEA - The Improvement and Innovation Tool
7/24
7
IDEAallows stakeholdersof an organisation tointeract and
collaborate with eachother in a social media
dialogue as creators
(prosumers) of user-generated content in a
virtual community. The
creations are used for
improvement and
innovation.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
8/24
88
IDEA consists of a multimedia communication platform
and a process management systeem.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
9/24
9
IDEA, experience or suggestion for improvement.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
10/24
1010
Service
expectation
Service
expectation
ParkingParking BillingBilling InformationInformation
Quality of foodQuality of foodMedical aspectsMedical aspects
AccommodationAccommodation Time managementTime management TransportationTransportation AccessabilityAccessability
E.g.
customer, staff or other
stakeholderreports an IDEA,
experience and/orimprovement
suggestion
SafetySafety
TransportationTransportation
EnvironmentEnvironment
VacinationVacination
-
8/3/2019 IDEA - The Improvement and Innovation Tool
11/24
1111
IDEAs can be submitted by internet.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
12/24
-
8/3/2019 IDEA - The Improvement and Innovation Tool
13/24
13
-
8/3/2019 IDEA - The Improvement and Innovation Tool
14/24
1414
App
-
8/3/2019 IDEA - The Improvement and Innovation Tool
15/24
1515
WebApp
-
8/3/2019 IDEA - The Improvement and Innovation Tool
16/24
16
And then the process goes as follows:
8. Adaptation in strategies, policies and/ or processes9. Feedback to submitter
1. Receive IDEA
2. Confirm IDEA
3. Respond to IDEA
4. Label and analyse IDEA5. Automatic link to responsible employee6. Analyse possible improvement, risk, adaptation possibilities
7. Check applicability and possible implementation possibilities
-
8/3/2019 IDEA - The Improvement and Innovation Tool
17/24
1717
So what is the added value?
-
8/3/2019 IDEA - The Improvement and Innovation Tool
18/24
181. IDEA brings together all your stakeholders in one community
-
8/3/2019 IDEA - The Improvement and Innovation Tool
19/24
2. IDEA enables direct interactive communication through one platform.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
20/24
203. IDEA creates involvement of stakeholders.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
21/24
21
4. IDEA provides you with a concrete tool for managing improvements.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
22/24
22
5. IDEA supplies all key indicators in a convenient
dashboard. Indicators for analysis, benchmarking andmaking the right decision.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
23/24
23
.to constantly improve your strategy, policies and processess.
-
8/3/2019 IDEA - The Improvement and Innovation Tool
24/24
24
i12i12i12i12Social innovationSocial innovationSocial innovationSocial innovation
KorteKorteKorteKorte SchipperskapelstraatSchipperskapelstraatSchipperskapelstraatSchipperskapelstraat 2222
2000 Antwerp2000 Antwerp2000 Antwerp2000 Antwerp ---- BelgiumBelgiumBelgiumBelgium
[email protected] |[email protected] |[email protected] |[email protected] | facebookfacebookfacebookfacebook: i12 social innovation: i12 social innovation: i12 social innovation: i12 social innovation | +| +| +| +32 485 382 02532 485 382 02532 485 382 02532 485 382 025