Download - IHC April 5th
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Increasing Civilian RoleIn Improvement Of Civic
Services
IHC
April 5th
, 2012
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Introduction
How many believe that transforming India to become like Hongkong in five years
is impossible ?
How many are worried that their children could be living in a India which is like
Somalia and wish that the India that their children live in will be more like
Switzerland?
Delhi has 272 MCD wards with an average size of 4-5 sqkm. How many believe
that in two years we can transform two of these wards to be 80% like Hongkong ?
Hongkong transformed using citizen power in 1970s when it was a colonial
democracy . Our wards are smaller than Hongkong. What excuse do we have ?
First two wards and the learnings can be replicated across Delhi and across India.
NNFI like the model that Anita & Sanjay Bhargava has developed and have
arranged this meeting for them to give a brief overview followed by an interactive
discussion
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Citizen Power & Making Bureaucracy accountable
Anita and Sanjay have a simple model to measure a sanitation score for Delhi
with citizen volunteers in all participating wards
Citizens petition LG and CM require trifurcated MCD to set target scores that
will be achieved by March 31,2013
Poor performance will result in bad ACR ( Annual Confidential Report) and
punishment postings
Residents can offer voluntary help to MCD if MCD requests help
Will this shake bureaucrats out of their complacency and make them deliver ?
Over to Anita to take you through the ward level transformational model
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Model Ward Chronology & Roadmap
Lets do it! Delhi a citizen movement that seeks to blame no one and inspire
everyone, can take no money and give no money gets 50000 volunteers to clean
125 places in Delhi in 2010
Systems were not addressed so clean places became dirty gain. Idea of creating
sustainable solutions in one ward was born in 2011
Punjabi Bagh ( Ward 103) was selected, as councillor wanted to work for realoutcomes and supported model ward concept. 28 councillors were not interested.
Luckily the 29th one worked.
Real results achieved with garbage and malba http://mericity.in . Transformation
concept was born in 2012 and the Key Challenge is to get widespread community
involvement from the ward
If good service providers believe that the ward will transform it becomes a great
business opportunity for them to showcase in one ward and replicate in India.
March 31,2014 is D-Day by when 80% of transformation must be over
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Transforming
Ward 163 Safdarjung
Enclave
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Ward Stakeholders
MPs deal with national issues. MLAs deal with state issues . Both MPs / MLAs are
not very relevant for ward level issues.
Ward level stakeholders (not exhaustive)
Residents
Councillor
RWAs / Societies/ Pradhans
NGOsTraders Associations
Corporates
MCD
Police
Delhi Jal Board
BSES
Service providersState and Central Government departments and ministries
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Ward Demographics
35 electoral parts
10 polling booths
35,748 voters
Area Number of voters % Category
safdarjung 11600 32% B
arjun nagar 6113 17% E
krishna nagar 4017 11% E
humayunpur 4725 13% E
green park 9293 26% B
Total 35748 100%
Category Voters %
B 20893 58%
E 14855 42%
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Reaching the
Demographics
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Desired Real Outcomes
Sanitation
Acceptable ward score
Education
100% literacy
10/10 for Government
schools
Finance
100% financial literacy and
inclusion
Transparent ward level
accountsGovernment schemes
100% proper use of all
Government schemes
Social BenefitsImproved quality of life for all
Happier, less frustrated people
Economic BenefitsRise in value of property in the
area
Rise in household incomes
Yes We CanHongkong transformed from 1974
while it was a colonial democracy
Our ward is smaller than Hongkong
Why Transform?
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First Mover
AdvantagesGetting approval is easier
Attracting development partners is easier
Challenges
Copying is harder
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On the Ground
Started in Aug 2011 in Ward #103 Punjabi Bagh because the councillor saw
benefit is working on systems and towards real outcomes.
In Punjabi Bagh 10/10 for Dhalaos. Visible improvements in malba/street
sweeping
Work has started on the next level using Model Ward Architechture in Ward
#103 and Ward 163 Safdarjung Enclave
Residents gradually feeling empowered and realizing that transformation can
happen as anyone who does not support transformation will over time have little
choice and have to yield to resident power
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What can you do ?
Learn More
See www.mcd2012pledgometer.co.cc
See www.mericity.inSee www.openideo.com
See http://www.apartmentadda.com/home/index.php See https://sites.google.com/a/letsdoitdelhi.org/punjabi-bagh/
Help Punjabi Bagh & Safdarjung Enclave
Spread the model
Implement model in your ward
Questions/Suggestions contact any of us
Anita Bhargava [email protected]
Sanjay Bhargava [email protected]
Promod Chawla [email protected]
The goal: Residents own transformation with no dependence on Anita and
Sanjay
http://www.mcd2012pledgometer.co.cc/http://www.mericity.in/http://www.openideo.com/http://www.apartmentadda.com/home/index.phphttps://sites.google.com/a/letsdoitdelhi.org/punjabi-bagh/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://sites.google.com/a/letsdoitdelhi.org/punjabi-bagh/https://sites.google.com/a/letsdoitdelhi.org/punjabi-bagh/https://sites.google.com/a/letsdoitdelhi.org/punjabi-bagh/http://www.apartmentadda.com/home/index.phphttp://www.openideo.com/http://www.mericity.in/http://www.mcd2012pledgometer.co.cc/ -
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