Download - Importance of Communication in Recruitments
The Importance of Communicatio
nin Recruitments
Discover the Difference
Gaurav BahlAssociate Manager – Talent Acquisition
Monika AggarwalAssociate Manager – Talent Acquisition
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What is Communication ? The Imparting Or Exchanging Of
Information By Speaking, Writing, Or Using Some Other Medium.
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Why it is important?
How we communicate shows the world who we are. Good communication is an essential tool in achieving
productivity and maintaining strong working relationships .
Consultants who invest time and energy into delivering clear lines of communication will rapidly build up levels of trust amongst Candidates, leading to increases in productivity and output.
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The Four Communication Skills
Thinking Listening Speaking Non-verbal
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Objective of Oral Communication To Inform To Educate To Convince To Persuade To Lead to Action
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Define your goals and set expectations Clearly deliver your message Choose your medium carefully Keep everyone involved Listen and show empathy
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Strategy
Audience (Who) Background Age Job Profile Interest
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Why are ‘we’ looking at it• To Improve Our ratios• To build our network• To be more productive with the same
effort
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Our Objective To be a effective communicator To be a one call resolution consultant. To Improve our conversion ratios. To make sure our message is getting
across and reaching it’s intended target.
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Benefits for the Recruiters Shows respect and appreciation to applicants
regardless of their qualifications Eliminates excessive phone calls, leaving messages
and telephone tag Tracks all activity related to an applicant for future
use Most importantly, confirms our company operates
with integrity and transparency
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H W ?
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Opening and closing of call Scripts
Creating a JD Call Analysis
One on One Sessions
Group role playing
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OpeningsPurpose • Grab candidate's attention so that
they will want to hear what you have to say
• Should be a “grabber” or “attention seeker”
• Not only arouse interest, but also suggest theme of speech
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Closings of Presentation Purpose• Accent your speech objectives• Leave the candidate with something
to remember• Closing is the “whip-cracker”, the
“clincher”, ultimately the “result getter”.
• Closing must tie with your opening and your theme
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