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Key point: if your clients are heading online and your
competitors are more ready to serve them online than you
are, then your business is at risk.
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Of course there’s also one other crucial difference between the two of them – Booker makes a profit…
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Figure 8 - Growth in Online Channel at Aldridge Security18
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Figure 9 - Quick order at RS Components20
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Figure 10 - RRP mode switch21
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5. Conclusions
5.1 Key lessons
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31 Electrocomponents plc, Investor Update March 2014
32 Electrocomponents plc, Annual Investor Report 2013
33 Electrocomponents plc, Investor Update March 2014
34 Electrocomponents plc, Annual Investor Report 2013