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© 2010 VMware Inc. All rights reserved
Automate, Build and Run Your Private Cloud
Annalisa LazzariEnterprise Management Sales [email protected]
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The Cloud Era: Two Forces of Change
Business
Agile and EfficientIT Architectures and
Business Models
Connected, Mobile, Information-Centric World
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A New Era in IT Management
IT Service Management
Cloud is at an inflection point that will transformthe delivery and management of IT services
Systems Management
Mainframe Distributed Computing
Web Cloud
Job Scheduling
Cloud Management
Broker of IT ServicesSource, deliver and manage
the quality of services: • Cost• Compliance & risk• Service levels
PrivatePublic
Hybrid
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Cloud Requires a New Approach
Traditional IT Management
OS
APP O
SA
PP OS
APP O
SA
PP OS
APP O
SA
PP
Services and assets tied together in complex, brittle, vertical stacks that are hard to change and manage
Business agility suffers
IT able to keep up with speed of the business
OS
OS
Cloud Management
Service components are abstracted and sourced from dynamic resource pools with horizontal layers loosely bound into services
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VMware Management Mission
VMware simplifies management of virtual and hybrid cloud environments, improves IT effectiveness and efficiency, and provides the visibility and
control necessary to run IT like a business
Public Clouds
VMware simplifies management by
embedding and tightly integrating management capabilities into its cloud
platform
Embedded, Integrated Management
VMware improves IT effectiveness and
efficiency of disparate teams and processes
through converged management solutions
Converged Management
VMware provides unprecedented visibility
into, and control of, costs and risks to help
you run IT like a business, leveraging
both private and public cloud services
Run IT Like a Business
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Existing Apps New Enterprise Apps SaaS Apps
Bringing IT All Together to Deliver IT as a Service
Source, deliver and manage services to the business
based on an understanding of cost, risk, compliance
and business value
• IT Financial Management
• IT Governance, Risk & Compliance
• Service Portfolio Management
IT Business Management
Cloud Application Platform
Applications as a Service
End User Computing
End User Computing as a Service
Cloud Infrastructure &Management
Infrastructureas a Service
Run IT like a business to ensure cost-effective
business agility
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Automating Your Cloud Operations
1
2
Automating the Complete Private Cloud
Simplifying How You Build Your Cloud
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1. Simplifying How You Build and Provision Your Cloud
Check Service Catalog
Provision Service
ProvisionHardware
Auto Deploy ESXi
ESX ESX
ProvisionStorage
Provision VM
ProvisionApplication
Components
Provision OS
Assess & Enforce Compliance
Assess & Deploy Patches
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Simplifying How You Build Your Cloud – Summary
Self-service portal to improve request-to-fulfillment process for standard and non-standard cloud services
Streamlined and automated creation and delivery of non-standard services
Orchestrated hardware provisioning in the cloud to scale with customers’ fluctuating demands
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Cloud changes the datacenter…how?
Cloud Computing is an approach to computing that leverages the efficient pooling of on-demand, self-managed virtual infrastructure, consumed as a service.
Pooling From machines to highly elastic resource pools, with on-demand capacity
Zero-touch InfrastructurePolicy-driven automation of provisioning, deployment and management
Self-ServiceEasy access with policy-based provisioning and deployment
ControlApplication-aware infrastructure with built-in availability, scalability, security and performance guarantees
Open & InteroperableApplication mobility between clouds, based on open standards
Leverage Existing InvestmentsBenefits of cloud computing to existing applications and datacenters
Efficiency thru Utilization and Automation
Agility with Control Freedom of Choice
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The IT as a Service (IaaS) model
Optimizing IT production
for business consumption=IT as a Service
Reliable, Scalable, Secure
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Cloud Computing
Consumers
• Don’t know nor care where resources are• Don’t care who provides resources• Just want access to workloads on demand• Want easily consumable resources• Want acceptable performance, negotiating
SLAs, with simplified pricing
Providers
• Provide resources as “service offerings” appropriately tiered and priced
• Resource location and details abstracted• Resource carve-up behind the scenes,
transparent to consumer• Host multiple tenants securely at
negotiated service levels without consumer awareness of each other or conflict to achieve economies of scale
• Private, public, or hybrid
A new model enabling delivery of IT as a service
IT consumed as a service
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vSphere vSphere vSphere vSphere
Virtual Datacenter 1(Gold)
Virtual Datacenter n(Silver)
Virtual Datacenter n(Silver)
Self Service Portals Infrastructure Catalogues Chargeback
vClo
ud
AP
I• Converged datacenter: Migrate
network, storage and security functions into virtual appliances
• Better than physical Application QoS: availability and security
• Highly automated, policy-based management
• Hybrid cloud infrastructure
Fully Virtual, Tiered Datacenter
Cloud Service Delivery
• New datacenter “consumption units” – virtual datacenters (vDC)
• The new IT supply chain: standardized catalogue based service delivery
• Self-service user access with metering, monitoring, and chargeback
Cloud Provider
Cloud Consumer
VMware vCloud Director (including vShield for vCloud Director)
VMware vSphere
VMware vCenter Management Products
VMware vShield Security Products
VMware vCenter Chargeback
VMware Service Manager Cloud Provisioning
vClo
ud
Pu
blic C
lou
d S
olu
tion
s
Core building blocks of Your Cloud
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VMware vCloud Director
Abstraction of resources
• Administrators (providers) allocate resources
• End users (consumers) see only what they need
Consumers Providers
Catalogs
vApps
vApp Networks
Network Connections
Network Specifications
Network Services
Organization VDCs
Provider VDCs
External Networks
Private Networking Options
Organization Networks
Organizations
Users (Organization Admin)
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VMware vCloud Director
To make this possible, cloud requires new resource abstractions
Secure Private Cloud
Organization: Marketing Organization: Finance
Organization VDCs CatalogsOrganization VDCs Catalogs
VMware vSphere
VMware vCenter Server
Resource Pools Datastores Port Groups
(Go
ld)
(Bro
nze
)
Provider Virtual Datacenters
(Sil
ver)
Users & Policies Users & Policies
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Greater Pooling to Deliver Ultimate Efficiency
Inefficient Islands of IT Efficiently Pooled IT
Org #2
Internal Org #1
Org #3
Org #2Org #1 Org #3
Utilization ~60% Utilization ~90%
From…. To….
Capex - Consolidation
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Opex: Provisioning
· Type of application· Location· SLA required· Connectivity
required (Production, DMZ etc)
· Backup· Monitoring· Disaster Recovery
IT Ticket/EmailUser
Server team
Storage team
N/w team
PurchasingStorage
requirements
Compute requirements
N/w gear requirements
N/w team
Storage team
Server team
Capacity IQ or other capacity Management software
5c -1. Configure ESXi/ESX
5c – 2. Configure Cluster/RP
5c – 3. Change Managmement
5c – 4. Create VMs, Install OS
Security team
6 - 1. Harden OS/Install Security
software
7 – 1 Install application
App team
Server team
5b – 3. Attach
Storage
8 – 3. Change Managmement
5a - 1. Configure
Mgmt and VM VLANs
5a - 3. Attach portgroups to
VMs
5a-2. Change Managmement
DR team
8 – 1. Add to SRM Protection group
Approval
vApp User
8 – 2. Configure storage
replication
Workload Provisioning with vSphere
1. File ticket
2. Route to IT
3a. Route to N/w team
3b. Route to Storage
team
3c. Route to Server
team
3a-1. Is there
enough capacity?
3b-1. Is there
enough capacity?
3c-1. Is there
enough capacity?
4. Purchasing
5b - 1. Configure Storage
5b – 2. Change Management5c – 5. Route to
Security team
6 – 2. Route to App team
7 -2. Route to DR team
9. Route for approvals
10. Notify user
From:
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Opex: Provisioning
To:
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Apps
Enterprise hybrid cloud computing
Cloud Infrastructure
Apps
Cloud Infrastructure Management
Security
Cloud Computing Moves from a Technology Discussion to a Business Decision
vCloudService Provider
Private CloudVMware =
Enterprise Hybrid Cloud
VMware vCloud Datacenter Service
• Common platform
• Common management
• Common security
http://vcloud.vmware.com/vcloud-ecosystem
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Dynamic Connection with vSphere Policies & vCloud Instances
It is a vSphere Client plug-in that allows users to use vSphere Client to:
• Visualize workloads & templates across vSphere & private/public vClouds
• Migrate workloads & templates between vSphere & vClouds
• vSphere <-> vCloud
• vSphere <-> vSphere
• vCloud <-> vCloud
• Perform basic power & deployment ops on workloads & templates
• Launch vCloud Director (vCD) or vCloud Datacenter Service Web UI directly
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Dynamic Connection with vSphere Policies & vCloud Instances
vSphere Client
vSphere (not managed by vCloud Director)
Private/Public vCloud
Marketing vApp
vSphere
-
-QA template
vCloud
vApps
Customer Survey vApp
Catalog
MarketingvApp
QA template
Copy VMs/vApps/ templates from vSphere to
private/public vCloud
vCloud
-
-
-
Customer Survey vApp
See private/public vCloud resources
inside vSphere Client
Marketing vApp
QA template
Marketing vAppPerform basic operation on vCloud resources such as
power ops & console access
Marketing vApp
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© 2010 VMware Inc. All rights reserved
Automate, Build and Run Your Private Cloud
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A closer look into vCenter Operations
Management Suite
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The Role of Cloud Operations Management
!Problem Maintenance
Slow performance
Identify sourceCorrective action
Current Utilization
Reclaim capacity
Ensure and RestoreService Levels
Optimize forEfficiency and Cost
Future needs
Detect
IsolateRemediate
Analyze
ForecastOptimize
Continuous Quality of Service
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Use Cases: Automating the Complete Private Cloud
Overprovisioning/Starvation
Performance capacity (density optimization)
Just enough capacity and energy (Optimal health)
Unintended permanency/wastage
Automated reclamation Optimal workload mobility and placement
Inadequate compliance high risk
Flexible process and policy engine
Embedded policy control govern configuration drift
Lack of cost visibility Order history and deep measurement and analytics
Cost transparency and optimization
Labor intensive processes
Automated orchestration Increased labor efficiency
Critical Business Issue Solution Value
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2. Automating Your Cloud Operations
HealthDegradation
RootCause
Analysis
CaptureNew Snapshot
Troubleshooting
Remediate
ContinuousMonitoring
Performance Issue
Change Configuration
CapacityShortfall
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2. Automating Your Cloud Operations
RootCause
Analysis
CaptureNew Snapshot
Remediate
ContinuousMonitoring
Performance Issue
Change Configuration
CapacityShortfall
HealthDegradation
Troubleshooting
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Cloud Operations Dashboard - vCenter Operations Manager
Monitor alert volumes
Health: indication of immediate performance and availability issues
Risk: projection of future capacity and availability
issues
Efficiency: identification of opportunities for
optimization
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Health Model on vCloud Director Objects and Constructs
Select vApp with Questionable Health –
Select vApp with Questionable Health –
Health of vCloud Director Objects monitored
Determin Root Cause
Org-vDC
Visualization
vApp
VMs
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Health Degradation – Smart Alert
Early warning Smart Alerts
Alert information
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Health Degradation – Alert Details to Help with Drill Down
Projected capacity shortfall
Root cause is Usable Capacity remaining
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2. Automating Your Cloud Operations
CaptureNew Snapshot
Troubleshooting
Remediate
ContinuousMonitoring
Performance Issue
Change Configuration
CapacityShortfall
HealthDegradation
Troubleshooting
RootCause
Analysis
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Root Cause Analysis – Identify the Bottleneck
Stress cause by CPU
Key metricsof interest based
on continuous learning of
“normal” behavior
Quickly identify problem source
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2. Automating Your Cloud Operations
RootCause
Analysis
CaptureNew Snapshot
Remediate
ContinuousMonitoring
Performance Issue
CapacityShortfall
HealthDegradation
Troubleshooting
Change Configuration Unified metrics and
analytics for diverse landscape
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Capacity Shortfall – Optimization Opportunities
VM is under-resourced
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Forecast: “What-If” Analysis
Current capacity cross-over point
Actual VMs deployed
VM count capacity
Capacity state today
New capacity shortfall if I add
10 new VMs
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Analyze: Capacity utilization
Current and future capacity state for
clusters, hosts, VMs
Current and future capacity state for
CPU, memory, disk I/O, network I/O
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Optimize: Cost, Usage, Metering of Resources - Chargeback Mgr
Analyse cost savingsfrom Capacity Optimisation
Monitor cost of cloud resources
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Performance Issue – Opportunities to Remediate
Move VMs to another host?
This host seems to be overloaded!
This host looks healthy
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Change Configuration – Correlate Cause-and-Effect
Correlate changes with health scores
Drill down and remediate in
Configuration Manager
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Change Configuration – Remediate Problematic Configuration Drift
Right click to remediate
Quickly rollback problematic change
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Volume of DC Events & Metrics Require New Statistical Management Techniques
SecurityEvents
HW Performance
Availability
Admin actions
App Performance
Usage Data Metrics
Web App
How do we leverage all of this data??
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Automating Your Cloud Operations – Summary
Proactive alerts for service health degradation before end users are impacted
Visibility into capacity and configuration changes and understanding of correlation with performance issues
Issues fixed quickly through right-click remediation or by following an automated, approved change process
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© 2010 VMware Inc. All rights reserved
Grazie!