© 2010 VMware Inc. All rights reserved

Automate, Build and Run Your Private Cloud

Annalisa LazzariEnterprise Management Sales Specialistalazzari@vmware.com

2

The Cloud Era: Two Forces of Change

Business

Agile and EfficientIT Architectures and

Business Models

Connected, Mobile, Information-Centric World

3

A New Era in IT Management

IT Service Management

Cloud is at an inflection point that will transformthe delivery and management of IT services

Systems Management

Mainframe Distributed Computing

Web Cloud

Job Scheduling

Cloud Management

Broker of IT ServicesSource, deliver and manage

the quality of services: • Cost• Compliance & risk• Service levels

PrivatePublic

Hybrid

4

Cloud Requires a New Approach

Traditional IT Management

OS

APP O

SA

PP OS

APP O

SA

PP OS

APP O

SA

PP

Services and assets tied together in complex, brittle, vertical stacks that are hard to change and manage

Business agility suffers

IT able to keep up with speed of the business

OS

OS

Cloud Management

Service components are abstracted and sourced from dynamic resource pools with horizontal layers loosely bound into services

5

VMware Management Mission

VMware simplifies management of virtual and hybrid cloud environments, improves IT effectiveness and efficiency, and provides the visibility and

control necessary to run IT like a business

Public Clouds

VMware simplifies management by

embedding and tightly integrating management capabilities into its cloud

platform

Embedded, Integrated Management

VMware improves IT effectiveness and

efficiency of disparate teams and processes

through converged management solutions

Converged Management

VMware provides unprecedented visibility

into, and control of, costs and risks to help

you run IT like a business, leveraging

both private and public cloud services

   

Run IT Like a Business

7

Existing Apps New Enterprise Apps SaaS Apps

Bringing IT All Together to Deliver IT as a Service

Source, deliver and manage services to the business

based on an understanding of cost, risk, compliance

and business value

• IT Financial Management

• IT Governance, Risk & Compliance

• Service Portfolio Management

IT Business Management

Cloud Application Platform

Applications as a Service

End User Computing

End User Computing as a Service

Cloud Infrastructure &Management

Infrastructureas a Service

Run IT like a business to ensure cost-effective

business agility

8

Automating Your Cloud Operations

1

2

Automating the Complete Private Cloud

Simplifying How You Build Your Cloud

9

1. Simplifying How You Build and Provision Your Cloud

Check Service Catalog

Provision Service

ProvisionHardware

Auto Deploy ESXi

ESX ESX

ProvisionStorage

Provision VM

ProvisionApplication

Components

Provision OS

Assess & Enforce Compliance

Assess & Deploy Patches

10

Simplifying How You Build Your Cloud – Summary

Self-service portal to improve request-to-fulfillment process for standard and non-standard cloud services

Streamlined and automated creation and delivery of non-standard services

Orchestrated hardware provisioning in the cloud to scale with customers’ fluctuating demands

11

Cloud changes the datacenter…how?

Cloud Computing is an approach to computing that leverages the efficient pooling of on-demand, self-managed virtual infrastructure, consumed as a service.

Pooling From machines to highly elastic resource pools, with on-demand capacity

Zero-touch InfrastructurePolicy-driven automation of provisioning, deployment and management

Self-ServiceEasy access with policy-based provisioning and deployment

ControlApplication-aware infrastructure with built-in availability, scalability, security and performance guarantees

Open & InteroperableApplication mobility between clouds, based on open standards

Leverage Existing InvestmentsBenefits of cloud computing to existing applications and datacenters

Efficiency thru Utilization and Automation

Agility with Control Freedom of Choice

12

The IT as a Service (IaaS) model

Optimizing IT production

for business consumption=IT as a Service

Reliable, Scalable, Secure

13

Cloud Computing

Consumers

• Don’t know nor care where resources are• Don’t care who provides resources• Just want access to workloads on demand• Want easily consumable resources• Want acceptable performance, negotiating

SLAs, with simplified pricing

Providers

• Provide resources as “service offerings” appropriately tiered and priced

• Resource location and details abstracted• Resource carve-up behind the scenes,

transparent to consumer• Host multiple tenants securely at

negotiated service levels without consumer awareness of each other or conflict to achieve economies of scale

• Private, public, or hybrid

A new model enabling delivery of IT as a service

IT consumed as a service

15

vSphere vSphere vSphere vSphere

Virtual Datacenter 1(Gold)

Virtual Datacenter n(Silver)

Virtual Datacenter n(Silver)

Self Service Portals Infrastructure Catalogues Chargeback

vClo

ud

AP

I• Converged datacenter: Migrate

network, storage and security functions into virtual appliances

• Better than physical Application QoS: availability and security

• Highly automated, policy-based management

• Hybrid cloud infrastructure

Fully Virtual, Tiered Datacenter

Cloud Service Delivery

• New datacenter “consumption units” – virtual datacenters (vDC)

• The new IT supply chain: standardized catalogue based service delivery

• Self-service user access with metering, monitoring, and chargeback

Cloud Provider

Cloud Consumer

VMware vCloud Director (including vShield for vCloud Director)

VMware vSphere

VMware vCenter Management Products

VMware vShield Security Products

VMware vCenter Chargeback

VMware Service Manager Cloud Provisioning

vClo

ud

Pu

blic C

lou

d S

olu

tion

s

Core building blocks of Your Cloud

16

VMware vCloud Director

Abstraction of resources

• Administrators (providers) allocate resources

• End users (consumers) see only what they need

Consumers Providers

Catalogs

vApps

vApp Networks

Network Connections

Network Specifications

Network Services

Organization VDCs

Provider VDCs

External Networks

Private Networking Options

Organization Networks

Organizations

Users (Organization Admin)

17

VMware vCloud Director

To make this possible, cloud requires new resource abstractions

Secure Private Cloud

Organization: Marketing Organization: Finance

Organization VDCs CatalogsOrganization VDCs Catalogs

VMware vSphere

VMware vCenter Server

Resource Pools Datastores Port Groups

(Go

ld)

(Bro

nze

)

Provider Virtual Datacenters

(Sil

ver)

Users & Policies Users & Policies

18

Greater Pooling to Deliver Ultimate Efficiency

Inefficient Islands of IT Efficiently Pooled IT

Org #2

Internal Org #1

Org #3

Org #2Org #1 Org #3

Utilization ~60% Utilization ~90%

From…. To….

Capex - Consolidation

19

Opex: Provisioning

· Type of application· Location· SLA required· Connectivity

required (Production, DMZ etc)

· Backup· Monitoring· Disaster Recovery

IT Ticket/EmailUser

Server team

Storage team

N/w team

PurchasingStorage

requirements

Compute requirements

N/w gear requirements

N/w team

Storage team

Server team

Capacity IQ or other capacity Management software

5c -1. Configure ESXi/ESX

5c – 2. Configure Cluster/RP

5c – 3. Change Managmement

5c – 4. Create VMs, Install OS

Security team

6 - 1. Harden OS/Install Security

software

7 – 1 Install application

App team

Server team

5b – 3. Attach

Storage

8 – 3. Change Managmement

5a - 1. Configure

Mgmt and VM VLANs

5a - 3. Attach portgroups to

VMs

5a-2. Change Managmement

DR team

8 – 1. Add to SRM Protection group

Approval

vApp User

8 – 2. Configure storage

replication

Workload Provisioning with vSphere

1. File ticket

2. Route to IT

3a. Route to N/w team

3b. Route to Storage

team

3c. Route to Server

team

3a-1. Is there

enough capacity?

3b-1. Is there

enough capacity?

3c-1. Is there

enough capacity?

4. Purchasing

5b - 1. Configure Storage

5b – 2. Change Management5c – 5. Route to

Security team

6 – 2. Route to App team

7 -2. Route to DR team

9. Route for approvals

10. Notify user

From:

20

Opex: Provisioning

To:

21

Apps

Enterprise hybrid cloud computing

Cloud Infrastructure

Apps

Cloud Infrastructure Management

Security

Cloud Computing Moves from a Technology Discussion to a Business Decision

vCloudService Provider

Private CloudVMware =

Enterprise Hybrid Cloud

VMware vCloud Datacenter Service

• Common platform

• Common management

• Common security

http://vcloud.vmware.com/vcloud-ecosystem

22

Dynamic Connection with vSphere Policies & vCloud Instances

It is a vSphere Client plug-in that allows users to use vSphere Client to:

• Visualize workloads & templates across vSphere & private/public vClouds

• Migrate workloads & templates between vSphere & vClouds

• vSphere <-> vCloud

• vSphere <-> vSphere

• vCloud <-> vCloud

• Perform basic power & deployment ops on workloads & templates

• Launch vCloud Director (vCD) or vCloud Datacenter Service Web UI directly

23

Dynamic Connection with vSphere Policies & vCloud Instances

vSphere Client

vSphere (not managed by vCloud Director)

Private/Public vCloud

Marketing vApp

vSphere

-

-QA template

vCloud

vApps

Customer Survey vApp

Catalog

MarketingvApp

QA template

Copy VMs/vApps/ templates from vSphere to

private/public vCloud

vCloud

-

-

-

Customer Survey vApp

See private/public vCloud resources

inside vSphere Client

Marketing vApp

QA template

Marketing vAppPerform basic operation on vCloud resources such as

power ops & console access

Marketing vApp

© 2010 VMware Inc. All rights reserved

Automate, Build and Run Your Private Cloud

31

A closer look into vCenter Operations

Management Suite

32

The Role of Cloud Operations Management

!Problem Maintenance

Slow performance

Identify sourceCorrective action

Current Utilization

Reclaim capacity

Ensure and RestoreService Levels

Optimize forEfficiency and Cost

Future needs

Detect

IsolateRemediate

Analyze

ForecastOptimize

Continuous Quality of Service

33

Use Cases: Automating the Complete Private Cloud

Overprovisioning/Starvation

Performance capacity (density optimization)

Just enough capacity and energy (Optimal health)

Unintended permanency/wastage

Automated reclamation Optimal workload mobility and placement

Inadequate compliance high risk

Flexible process and policy engine

Embedded policy control govern configuration drift

Lack of cost visibility Order history and deep measurement and analytics

Cost transparency and optimization

Labor intensive processes

Automated orchestration Increased labor efficiency

Critical Business Issue Solution Value

34

2. Automating Your Cloud Operations

HealthDegradation

RootCause

Analysis

CaptureNew Snapshot

Troubleshooting

Remediate

ContinuousMonitoring

Performance Issue

Change Configuration

CapacityShortfall

35

2. Automating Your Cloud Operations

RootCause

Analysis

CaptureNew Snapshot

Remediate

ContinuousMonitoring

Performance Issue

Change Configuration

CapacityShortfall

HealthDegradation

Troubleshooting

36

Cloud Operations Dashboard - vCenter Operations Manager

Monitor alert volumes

Health: indication of immediate performance and availability issues

Risk: projection of future capacity and availability

issues

Efficiency: identification of opportunities for

optimization

37

Health Model on vCloud Director Objects and Constructs

Select vApp with Questionable Health –

Select vApp with Questionable Health –

Health of vCloud Director Objects monitored

Determin Root Cause

Org-vDC

Visualization

vApp

VMs

38

Health Degradation – Smart Alert

Early warning Smart Alerts

Alert information

39

Health Degradation – Alert Details to Help with Drill Down

Projected capacity shortfall

Root cause is Usable Capacity remaining

40

2. Automating Your Cloud Operations

CaptureNew Snapshot

Troubleshooting

Remediate

ContinuousMonitoring

Performance Issue

Change Configuration

CapacityShortfall

HealthDegradation

Troubleshooting

RootCause

Analysis

41

Root Cause Analysis – Identify the Bottleneck

Stress cause by CPU

Key metricsof interest based

on continuous learning of

“normal” behavior

Quickly identify problem source

42

2. Automating Your Cloud Operations

RootCause

Analysis

CaptureNew Snapshot

Remediate

ContinuousMonitoring

Performance Issue

CapacityShortfall

HealthDegradation

Troubleshooting

Change Configuration Unified metrics and

analytics for diverse landscape

43

Capacity Shortfall – Optimization Opportunities

VM is under-resourced

44

Forecast: “What-If” Analysis

Current capacity cross-over point

Actual VMs deployed

VM count capacity

Capacity state today

New capacity shortfall if I add

10 new VMs

45

Analyze: Capacity utilization

Current and future capacity state for

clusters, hosts, VMs

Current and future capacity state for

CPU, memory, disk I/O, network I/O

46

Optimize: Cost, Usage, Metering of Resources - Chargeback Mgr

Analyse cost savingsfrom Capacity Optimisation

Monitor cost of cloud resources

47

Performance Issue – Opportunities to Remediate

Move VMs to another host?

This host seems to be overloaded!

This host looks healthy

48

Change Configuration – Correlate Cause-and-Effect

Correlate changes with health scores

Drill down and remediate in

Configuration Manager

49

Change Configuration – Remediate Problematic Configuration Drift

Right click to remediate

Quickly rollback problematic change

50

Volume of DC Events & Metrics Require New Statistical Management Techniques

SecurityEvents

HW Performance

Availability

Admin actions

App Performance

Usage Data Metrics

Web App

How do we leverage all of this data??

51

Automating Your Cloud Operations – Summary

Proactive alerts for service health degradation before end users are impacted

Visibility into capacity and configuration changes and understanding of correlation with performance issues

Issues fixed quickly through right-click remediation or by following an automated, approved change process

© 2010 VMware Inc. All rights reserved

Grazie!