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Introduction to Green Practices and a Quick
Assessment Greener Workplaces and Operations
(Part 1)
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What is a Green Hotel?
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It delivers quality services to guests.
Maximum OUT
Minimum IN Happy
Guests
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Maximum OUT
Minimum IN
And provides quality jobs.
Happy
Guests
Quality
Jobs
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Maximum OUT
Minimum IN
While using resources in the most efficient way.
Quality Jobs
+Happy
Guests
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Maximum OUT
Minimum IN
And having the minimum negative impact on the environment.
Quality Jobs
+Happy
Guests
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Maximum OUT
Minimum IN
Minimum
Quality Jobs
+Happy
Guests+ +
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Greener Operations and Workplaces
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Improvements & cost-savings are within reach!
Here some examples from Thailand:
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Results from Innovative Strategies for Guest Engagement:
Laundry costs down by 18%
over 10,000 USD savings per year.
With a reduction in water & chemicals use.
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Results from Staff Engagement and Process Control Measures:
30% Energy Savings.
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Results from Food Waste Audit and Other Waste reduction initiative:
42% Reduction in Food Waste.
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So, where do we improve?
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In every and between ALL departments!!
COOPERATION and PARTICIPATION ARE KEY
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Get a quick overview of hotspots, problem areas & potential entry
points for improvementusing
the ECOMAP tool!
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Eco-Maps
• Eco-maps are a tool for the visualization and identification of
problems and entry points for improvement in your workplace.
• They are used in a group setting and they help to get insights from people with different roles and backgrounds.
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Eco-MapsHow? (1 of 3)
How to do it? 1. Choose problem area/theme to address (i.e. energy,
water, waste, occupational health and safety,…)2. Draw crude outline of workplace area on paper with
key functions, machinery and facilities.
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Eco-MapsHow? (2 of 3)
3. Decide your own symbols, i.e. Star = big problems, square =medium problem, round dot = small problem
4. Put one transparent sheet on top of your drawing – (if you don’t have a transparent sheet, draw directly on the map)
5. Look at the outline, think about problems in respective locations and mark them on the transparency using the symbols you chose
After selecting the problems you want to address, you can start analysing their causes, and finding solutions, for example using the Fishbone diagram.
(You can then replace the used sheet with a new transparent & follow procedure for a new problem area/theme).
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Eco-MapsHow? (3 of 3)
• Lights on even during day
• AC is too low• Isolation not
optimum• PC’s left on at nights• Staircase light
always on
Example: Energy Wastages Ecomap
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Greener processes and workplaces:
The kitchen and the guestrooms.
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Examples of greener practices in the kitchen
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Examples of greener practices in guestrooms
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NEXT…
People, Systems & Staff for
Greener Operations and Workplaces