Introduction to Green Practices and a Quick

Assessment Greener Workplaces and Operations

(Part 1)

What is a Green Hotel?

It delivers quality services to guests.

Maximum OUT

Minimum IN Happy

Guests

Maximum OUT

Minimum IN

And provides quality jobs.

Happy

Guests

Quality

Jobs

Maximum OUT

Minimum IN

While using resources in the most efficient way.

Quality Jobs

+Happy

Guests

Maximum OUT

Minimum IN

And having the minimum negative impact on the environment.

Quality Jobs

+Happy

Guests

Maximum OUT

Minimum IN

Minimum

Quality Jobs

+Happy

Guests+ +

Greener Operations and Workplaces

Improvements & cost-savings are within reach!

Here some examples from Thailand:

Results from Innovative Strategies for Guest Engagement:

Laundry costs down by 18%

over 10,000 USD savings per year.

With a reduction in water & chemicals use.

Results from Staff Engagement and Process Control Measures:

30% Energy Savings.

Results from Food Waste Audit and Other Waste reduction initiative:

42% Reduction in Food Waste.

So, where do we improve?

In every and between ALL departments!!

COOPERATION and PARTICIPATION ARE KEY

Get a quick overview of hotspots, problem areas & potential entry

points for improvementusing

the ECOMAP tool!

Eco-Maps

• Eco-maps are a tool for the visualization and identification of

problems and entry points for improvement in your workplace.

• They are used in a group setting and they help to get insights from people with different roles and backgrounds.

Eco-MapsHow? (1 of 3)

How to do it? 1. Choose problem area/theme to address (i.e. energy,

water, waste, occupational health and safety,…)2. Draw crude outline of workplace area on paper with

key functions, machinery and facilities.

Eco-MapsHow? (2 of 3)

3. Decide your own symbols, i.e. Star = big problems, square =medium problem, round dot = small problem

4. Put one transparent sheet on top of your drawing – (if you don’t have a transparent sheet, draw directly on the map)

5. Look at the outline, think about problems in respective locations and mark them on the transparency using the symbols you chose

After selecting the problems you want to address, you can start analysing their causes, and finding solutions, for example using the Fishbone diagram.

(You can then replace the used sheet with a new transparent & follow procedure for a new problem area/theme).

Eco-MapsHow? (3 of 3)

• Lights on even during day

• AC is too low• Isolation not

optimum• PC’s left on at nights• Staircase light

always on

Example: Energy Wastages Ecomap

Greener processes and workplaces:

The kitchen and the guestrooms.

Examples of greener practices in the kitchen

Examples of greener practices in guestrooms

NEXT…

People, Systems & Staff for

Greener Operations and Workplaces