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1. Write your roll number in the space provided on the top of
this page.2. This paper consists of seventy five multiple-choice type of
questions.3. At the commencement of examination, the question booklet
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put any mark on any part of the OMR Sheet, except for thespace allotted for the relevant entries, which may discloseyour identity, or use abusive language or employ any otherunfair means, you will render yourself liable todisqualification.
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10. Use only Blue/Black Ball point pen.11. Use of any calculator or log table etc., is prohibited.
12. There is no negative marks for incorrect answers.
Number of Pages in this Booklet : 16 Number of Questions in this Booklet : 75
Instructions for the Candidates 1.
2. - 3. , -
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- /
(ii) - / - -
(iii) OMR -
4. (A), (B), (C) (D) : (C)
5. OMR OMR ,
6 .
7 . (Rough Work) 8. OMR ,
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10. / 11. ()
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[Maximum Marks : 150Time : 2 1/2hours]
PAPER-III
LABOUR WELFARE AND INDUSTRIAL RELATIONS
(To be filled by the Candidate)
Signature and Name of Invigilator
OMR Sheet No. : ...............................................
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J-55-13 1 P.T.O.
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1. The process of comparing actualperformance with standards andtaking necessary corrective action iscalled(A) Controlling(B) Communicating(C) Co-operating(D) Co-ordinating
2. An aggregate of several relatedaction plans that have been designedto accomplish a mission within aspecified time period is known as(A) Project (B) Policy(C) Process (D) Programme
3. Principle of direct contact, reciprocalrelationships and principle ofcontinuity as principles of co-ordination are advanced by(A) Luther Gullick(B) Henry Fayol(C) Mary Parker Follette(D) Havold Koontz
4. Which one of the following is not afunction of the Personnel Department ?(A) Employment Activities(B) Manpower Adjustment(C) Grievance Handling(D) Quality Management
5. Which one of the following is not
time based incentive plan ?(A) Halsey Plan(B) Merrick Plan(C) Rowan Plan(D) Emerson Plan
6. The concept of End spurt isassociated with which of thefollowing ?(A) Job satisfaction(B) Morale
(C) Monotony(D) Fatigue
7. Which of the following is not a part of
the Scheme of Workers Participationin Management in India ?(A) Shop Level Councils
(B) Joint Level Councils
(C) Unit Level Councils(D) Industrial Level Councils
8. Who has described initiation and
implementation as the two stages oforganizational innovation ?(A) John Child
(B) Zaltman et. al(C) Manz et. al
(D) N.R. Anderson
9. Which of the following cannot besaid to be a trade union in truesense ?
(A) Craft Union(B) Industrial Union
(C) Company Union(D) Federation
10. The name of which of the followinglegislations has been recently
changed ?(A) Workmens Compensation Act
(B) Employees State Insurance
Act(C) Maternity Benefit Act
(D) Payment of Gratuity Act
11. Which of the following organizations
coordinates and controls the workingof voluntary welfare agencies in India ?
(A) ESI Corporation(B) EPF Organisation(C) Central Social Welfare Board
(D) Chief Labour Commissioner(Central)
LABOUR WELFARE AND INDUSTRIAL RELATIONS
PAPER III
Note : This paper contains seventy five (75) objective type questions oftwo (2) marks each.
All questions are compulsory.
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J-55-13 3 Paper-III
1. ?
(A) (B)
(C) (D)
2. ,
, ?
(A) (B)
(C) (D)
3. ,
?
(A) (B)
(C) (D)
4. ?
(A)
(B)
(C)
(D)
5. ?
(A) (B)
(C) (D)
6. ?
(A) (B) (C) (D)
7. ?
(A) ( )
(B)
(C)
(D)
8. () ,
?
(A)
(B)
(C)
(D) ..
9.
?(A) (B)
(C) (D)
10. ?
(A)
(B)
(C) (D) ()
11. ?
(A) ...
(B) ...
(C) (D) ()
III
: (75) - (2)
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12. What is the name of the experimentwhich marked the beginning ofLabour Welfare ?(A) Hawthorne Experiment(B) New Lamark Experiment
(C) Philadelphia Experiment(D) Mule Spinning DepartmentExperiment
13. In which of the following we noticeunder-employment in a large measure ?(A) Coal Industry(B) Textile Industry(C) Banking(D) Agriculture
14. Which of the following components
is not true as a part of unemploymentdefinition ?(A) Physically fit to work(B) Mentally fit to work(C) Ability to discharge the work
most efficiently(D) But, unable to find work
15. The special provisions relating toLay-off, retrenchment and closure asgiven under the Industrial Disputes
Act, 1947 apply to thoseestablishments where at least(A) 100 workers are employed.(B) 50 workers are employed.(C) 200 workers are employed.(D) 500 workers are employed.
16. Which of the following is not anindustrial action in India ?(A) Strike(B) Lockout
(C) Picketing(D) Mass casual leave
17. The Industrial Disputes Act, 1947requires advance notice to be givenfor going on strike and lockout in
public utility services only. Which ofthe following specifies serving ofnotices for strike and lockout in non-
public utility services also ?(A) Inter-Union Code of Conduct
(B) Code of Discipline in Industry(C) Code of Efficiency and Welfare(D) None of the above
18. Which of the following bargaining isbased on workers contribution toproductivity ?(A) Coalition Bargaining(B) Concession Bargaining
(C) Productivity Bargaining(D) None of the above
19. Which of the following labourlegislations in USA made unionsmore powerful than management ?(A) Wagner Act(B) Taft-Hartley Act(C) Narris-LeGuaradia Act(D) Landrum-Griffin Act
20. Which of the following practices lead
to democracy in trade unions ?(A) Regular meeting(B) Fair and timely elections(C) Audit of accounts of union(D) All the above
21. Which of the following is not a modeof Workers Participation inManagement ?(A) Works Committee(B) Employee Stock Option Plan(C) Joint Management Council(D) Joint Committee for Policy
Formulation
22. Which of the following is not abipartite body ?(A) Works Committee(B) Canteen Committee(C) Safety Committee(D) Standing Labour Committee
23. Which one of the following is not a
tripartite body ?(A) Indian Labour Conference(B) Standing Labour Committee(C) Joint Management Council(D) Minimum Wages Advisory Board
24. Under whose regime as UnionLabour Minister, majority of codeswere evolved by the CentralGovernment ?(A) V.V. Giri(B) Guljarilal Nanda
(C) Khandubhai Desai(D) Bindheswari Dubey
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12. ?(A) (B) (C) (D)
13. - ?(A) (B) (C) (D)
14. ?(A) (B) (C) (D) ,
15. , , , 1947 ,
(A) 100 (B) 50 (C) 200 (D) 500
16. () ?(A) (B) (C) (D)
17. , 1947 ,
- ?(A) : (B)
(C) (D)
18. ?(A) (B) () (C) (D)
19. ... ?(A) (B) - (C) - (D) -
20.
?(A) (B) (C) (D)
21. ?(A) (B) (C) (D)
22. ?(A) (B) (C) (D)
23. ?(A) (B) (C) (D)
24. , ?
(A) . . (B) (C) (D)
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25. Which of the following statementsabout Joint Management Councils iswrong ?(A) The scheme of Joint
Management Councils (JMCs)
was formulated by the CentralGovernment.(B) It was implemented in all
industrial establishments in thecountry.
(C) It was not implementedthrough any statute.
(D) It consisted of representativesof labour and management.
26. Which of the following can be said tobe an Industrial Relations body/
machinery in USA ?(A) Ministry of Labour(B) National Labour Relations
Board (NLRB)(C) National Productivity Council(D) AF of L & CIO.
27. The Advisory Conciliation andArbitration Services (ACAS) whichwas provided under the IndustrialRelations Act of 1975 of Great
Britain provides for(A) Conciliation and Arbitration ofdisputes
(B) Disposal of dispute bycollective bargaining
(C) Matter to be taken to adjudication(D) None of the above
28. Closed shop means which of thefollowing ?(A) Joining union first and then
employment.
(B) Employment first and joiningunion later.
(C) Not joining any union afteremployment.
(D) A shop which is closed.
29. Under which labour legislation inIndia the provision of check-off has
been accepted ?(A) Industrial Disputes Act, 1947(B) Trade Unions Act, 1926
(C) Payment of Wages Act, 1936(D) Industrial Employment(Standing Orders) Act
30. Match the following :List I List II
a. RoyalCommissionon Labour
i. P.B. GajendraGadkar
b. LabourInvestigationCommittee
ii. Rege
c. First NationalLabourCommission
iii. RavindraVerma
d. SecondNationalLabourCommission
iv. J.H. Whitley
Codes :
a b c d(A) iv iii ii i(B) iv ii i iii(C) iv iii i ii(D) ii iv iii i
31. Which of the following is anoutcome of collective bargaining ?(A) Award of Labour Court(B) Award of Tribunal(C) Arbitration Award(D) Consent Award
32. Assertion (A) : The policy oftripartitism on which the IndianIndustrial Relations Systemrested, has failed to yield thedesired results.
Reason (R) : The parties to thetripartite bodies have resortedto conflict measures andadjudication.
Codes :(A) (A) is right and (R) is wrong.(B) (A) is wrong and (R) is right.(C) (A) is right and (R) is the right
explanation of (A).(D) Both (A) and (R) are wrong.
33. Majority of industrial disputes aresettled by which of the followingmachinery in India ?(A) Conciliation Machinery(B) Arbitration Machinery(C) Adjudication Machinery(D) None of the above
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25. ?(A)
(B)
(C)
(D)
26. ... / ?(A)
(B) (....)(C) (D) AF of L CIO
27. (....) 1975
, ?(A) (B)
(C) (D)
28. ?(A)
(B)
(C)
(D)
29. - ?(A) , 1947(B) , 1926(C) , 1936
(D) ( )
30. : I II
a. i. ..
b. - ii. c. iii. d. iv...
:a b c d
(A) iv iii ii i(B) iv ii i iii
(C) iv iii i ii
(D) ii iv iii i
31.
?(A)
( )(B) (C) (D)
32. (A) : ,
,
(R) :
:(A) (A) (R) (B) (A) (R) (C) (A) (R), (A)
(D) (A) (R)
33. ?(A) (B)
(C) (D)
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34. Which of the following is themeaning of Cooling off period inindustrial relations ?(A) Workers to have bath after long
hours of work with cold water.
(B) Not to be annoyed at the placeof work.(C) To have a proper spirit of
implementing agreements.(D) The period from serving the
notice of strike and the date ofresorting to a strike in order tothink coolly whether theworkers should go on a strikeor not.
35. Which one of the following is not a
subject matter of industrial relations ?(A) Trade Union and Collective
Bargaining(B) Strikes and Lockouts(C) Unfair Labour Practices(D) Employee Compensation and
Welfare
36. Safety net provision is a part ofwhich of the following ?(A) Accidents prevention and
safety policy(B) New economic policy(C) Corporate social responsibility
policy(D) Employee adjustment policy
37. Assertion (A) : In the post economicreforms era Indian businesshouses initially had to takestrong decisions in terms ofcost cutting measures and
human resource rationalization.Reason (R) : Economic reformsopened up markets and allowedforeign direct investmentcausing the domestic industryto compete on uneven level
playing ground.Codes :(A) (A) is right, but (R) attributed
is wrong.(B) (A) is wrong, but (R) is right.
(C) Both (A) and (R) are wrong.(D) (A) is right and (R) is attributedis logical.
38. During whose tenure as PrimeMinister, the Economic Reforms inIndia were initiated ?(A) Smt. Indira Gandhi(B) Rajiv Gandhi(C) Dr. Manmohan Singh(D) Dr. P.V. Narasimha Rao
39. Which of the following is not acontributory factor for HRoutsourcing ?(A) Strategic Reasons(B) Financial Reasons(C) Trade Union Hassels(D) Competitive Factor
40. Which of the following statementsabout downsizing is not correct ?
(A) Mergers and Acquisitions areresponsible for downsizing.
(B) Technical upgradation cannotbe attributed as a reason fordownsizing.
(C) Downsizing helps in getting ridof deadwood.
(D) Cost-cutting measure is areason for downsizing.
41. Match the following :Management
Strategies
Propounders
a. 5 forcesanalysis
i. Robert S.Kaplan &David P. Norton
b. BusinessProcessEngineering
ii. C.K. Prahlad &Gary Hamel
c. BalancedScorecard
iii. Michael Porter
d. CoreCompetency
Model
iv. MichaelHammer and
James ChampyCodes :a b c d
(A) ii iv iii i(B) iii ii i iv(C) iv ii iii i(D) iii iv i ii
42. Which of the following is a force thatacts as stimulant for organizationalchange ?(A) Nature of the workforce
(B) Technology(C) Economic Shock(D) All the above
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34. ?(A)
(B) (C)
(D)
35. ?(A) (B) (C) (D)
36. ?(A) (B) (C) (D)
37. (A) : /
(R) :
:(A) (A) , (R) (B) (A) , (R)
(C) (R) (A) (D) (A) (R)
38. ?(A) (B) (C) . (D) . ..
39. . . ?(A) (B) (C) (D)
40. ?
(A) , (B)
(C)
()
(D)
41. :
a. 5
i. . .
b.
ii. ..
c.
iii.
d.
iv.
: a b c d(A) ii iv iii i(B) iii ii i iv(C) iv ii iii i(D) iii iv i ii
42. ?(A) (B)
(C) (D)
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43. The Japanese 5 S model deals with(A) Housekeeping(B) Assembly line production(C) Quality assurance(D) Cost effective measures
44. Match the following :List I List II
a. POSDCORB i. Mary ParkerFollette
b. 14 Principles ofManagement
ii. LutherGullick
c. IntegrationTheory ofManagement
iii. Peter F.Drucker
d. Management byObjectives
iv. Henry Fayol
Codes :
a b c d(A) ii iii iv i(B) ii i iv iii(C) ii iv i iii(D) iii i iv iii
45. Which of the following trainingprogrammes is meant for a newemployee ?(A) Sensitivity training(B) Apprenticeship training(C) Induction training
(D) In-basket exercise
46. Which of the following statements isnot true about benchmarking strategyof TQM ?(A) It is related to the efforts of
Kaizen.(B) It is related to the raising of
criteria for selection.(C) It is raising the performance
standards of the organization.(D) It is a people driven activity.
47. Which of the following is not a typeof HRM strategy ?(A) Task focused strategy(B) Development oriented strategy(C) Turnaround HRM strategy(D) Placating HRM strategy
48. Which of the following is not a labin the sensitivity training, also knownas Laboratory training ?(A) Stranger lab
(B) Cousin lab(C) Organisational lab(D) Family lab
49. Which of the following statementsabout the recent trends in HRM is notcorrect ?(A) Employer branding is
attempted to be achievedthrough HRM practices.
(B) Competency mapping is arecent trend in HRM.
(C) Measurement of HR throughbalanced scorecard has takenshape.
(D) Performance and KnowledgeManagement are not related tostrategic HRM.
50. Which of the following is not amethod of dealing with resistance tochange ?(A) Education and Communication(B) Participation(C) Facilitation and Support(D) Coercion and Punishment
51. Which one of the followingstatements is wrong about OD ?(A) It is a diagnostic process.(B) It is an intervention mechanism.(C) It is a punitive mechanism.(D) It is a value driven mechanism.
52. The Managerial Grid model wasdeveloped by(A) Robert Blake and Jane S.
Mouton(B) Lawler and Porter(C) Fiedler and Garcia(D) Hersey and Blanchard
53. Assertion (A) : Structural inertia is anorganisational resistance processto change because organisations
have built in mechanism toproduce stability.Reason (R) : People with a high
need for security are likely toresist change because itthreatens their feeling of safety.
Codes :(A) (A) is right and (R) is a correct
explanation of (A).(B) Both (A) and (R) are right, but
the (R) does not explain the(A).
(C) Both (A) and (R) are wrong.(D) (A) is wrong and (R) is right.
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43. 5S ?(A) (B) (C) (D)
44. : I II
a. POSDCORB i. b. 14
ii.
c.
iii. .
d.
iv.
:a b c d
(A) ii iii iv i(B) ii i iv iii(C) ii iv i iii(D) iii i iv iii
45. ?(A) / (B) (C) ( ) (D) -
46. ... - ?(A) (B)
(C)
(D) -
47. ... - ?(A) -(B) -(C) ... -(D) ... -
48. , , ?(A) (B) (C) (D)
49. . . . ?(A) ...
(B) ...
(C) ..
(D)
50. / ?(A) (B) (C) ( )
(D) /-
51. .. ?(A) (B) (C) (D) -
52.
?(A) . (B) (C) (D)
53. (A) :
(R) :
:(A) (A) (R), (A)
(B) (A) (R) , (R),
(A)
(C) (R) (A) (D) (A) (R)
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54. Match the following :List I List II
a. Ethno-centric
i. Theseorganisationsadopt synergisticstrategies to
function acrossgeographies.
b. Poly-centric
ii. Theseorganizationscreate anintegrated systemwith a world wideapproach.
c. Regio-centric
iii. These are homecountry orientedorganisations.
d. Geo-centric
iv. Outward orientedculture whereindividuals followthe saying thatWhen in Rome,do as Romans.
Codes :a b c d
(A) ii iv i iii(B) iv i iii ii(C) iii iv i ii(D) i iii iv ii
55. The case study method of OD wasdeveloped by(A) Christopher C. Longdell(B) Eric Berne(C) Udai Pareek(D) S.R. Udpa
56. Which one of the following is not aprinciple of labour legislation ?(A) Principle of Protection(B) Principle of Social Justice(C) Principle of Social Security and
Welfare(D) Principle of Reasonable
Standard of Living
57. Which one of the following is notbased on the principle of welfare ?(A) Mica Mines Labour Welfare
Funds Act(B) Iron Ore Mines Labour
Welfare Funds Act(C) Minimum Wages Act(D) Dock Workers (Safety, Health,
Welfare) Act
58. Which part of the Indian Constitutiondivides jurisdiction for enactment ofLabour Legislations ?(A) Distribution of Legislative Power(B) Directive Principles of State Policy(C) Fundamental Rights
(D) None of the above59. Which Labour Legislation has been
enacted on the basis of Right toAssociation as given under theFundamental Rights of the IndianConstitution ?(A) Minimum Wages Act(B) Payment of Wages Act(C) Trade Unions Act(D) Industrial Disputes Act
60. Which of the following cannot besaid to be a factor influencing thegrowth of Labour Legislations inIndia ?(A) Rise of Trade Unions(B) International Labour Organization(C) Growth of Humanitarianism(D) Caste System in India
61. Which one of the followingrecommended enactment of a wagelegislation in India in order to rectify
the problems relating to payment ofwages of industrial workers ?(A) National Commission on Labour(B) Royal Commission on Labour(C) Labour Investigation Committee(D) Adarkar Committee
62. Which one of the following is not atype of labour administrationmachinery in India ?(A) Central Implementation
Machinery
(B) Industrial ImplementationMachinery(C) State Implementation Machinery(D) Regional Implementation
Machinery
63. Which one of the following LabourLegislations provides comprehensive
benefits to industrial workers inIndia ?(A) Employee Provident Funds Act(B) Employees Compensation Act
(C) Employees State Insurance Act(D) Maternity Benefit Act
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54. : I II
a.
i.
b.
ii.
c.
iii.
d. iv.
:
a b c d
(A) ii iv i iii
(B) iv i iii ii
(C) iii iv i ii
(D) i iii iv ii
55. .. ?
(A) . (B) (C) (D) . .
56. ?(A) (B) (C)
(D)
57. ?(A)
(B)
(C) (D) (, ,
)
58. - ?(A) (B)
(C) (D)
59. ?(A) (B) (C) (D)
60. ?(A) (B) (C) (D)
61.
?(A) (B) (C) (D)
62. ?
(A) (B) (C) (D)
63. ?(A) (B) (C) (D)
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64. Which of the following statements isnot correct ?(A) India has ratified more than
eighty Conventions of I.L.O.(B) Trade Unions Act of 1926 is
based on I.L.O. Conventionnumber 87 called Freedom ofAssociation.
(C) I.L.O. is a tripartite body.(D) Governing Body is an organ of
I.L.O.
65. Under which of the followingcategories the Shops and CommercialEstablishment Legislations can beincluded ?(A) Wage Legislations
(B) Social Security Legislations(C) Working Conditions Legislations(D) Welfare Legislations
66. Bonded Labour System (Abolition)Act is the result of the ratification byIndia of which of the followingConventions of I.L.O ?(A) Unemployment Convention, 1919(B) Forced Labour Convention, 1930(C) Weekly Rest (Industry
Convention) 1921
(D) Right of Association(Agriculture) Convention, 1921
67. The age of dependent for obtainingdependents benefit under theEmployees State Insurance Act hasnow been enhanced from 18 years to(A) 20 years (B) 22 years(C) 24 years (D) 25 years
68. Which of the following has not beenimplemented through any legislation
at the National level ?(A) Joint Management Council(B) Workers Participation in
Management(C) Recognition of Trade Unions(D) None of the above
69. The Bhopal Gas Tragedy led to anamendment under which of thefollowing legislations ?(A) Factories Act(B) Mines Act
(C) Plantation Labour Act(D) None of the above
70. The provision relating to suspensionhas been made under which of thefollowing legislations ?(A) Industrial Disputes Act(B) Trade Union Act(C) Industrial Employment
(Standing Orders) Act(D) None of the above
71. What is the wage limit to be eligibleto be covered under the EmployeesProvident Funds and MiscellaneousProvisions Act, 1952 ?(A) ` 6,000 (B) ` 6,500(C) ` 7,000 (D) ` 7,500
72. Which of the following statements iscorrect ?
(A) There is a statutory provision forrecognition of Trade Unions inIndia at the Central level.
(B) There is no statutory provisionfor recognition of Trade Unionsin India at the Central level.
(C) Code of discipline providesboth for Registration andRecognition.
(D) There is provision forrecognition under the Inter-Union Code of Conduct.
73. Under which of the followinglegislations women avail maternity
benefit upto six months ?(A) Maternity Benefit Act(B) Employees State Insurance Act(C) Both under (A) & (B)(D) None of the above
74. Which of the following legislationsapply to unorganized sector workersin India ?
(A) Minimum Wages Act(B) Child Labour (Prohibition and
Regulation) Act, 1986(C) Contract Labour (Regulation
and Abolition) Act 1970(D) All of the above
75. The Factories Act, 1948 requires theappointment of the Safety Officerin factories employing at least(A) 250 workers(B) 500 workers
(C) 1000 workers(D) None of the above
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64. ?(A) ...
(B) 1926 ... . 87,
,
(C) ... (D) ...
65. ?(A) (B)
(C) (D)
66. () ... ?(A) , 1919(B) , 1930(C) ( ),
1921(D) ()
, 1921
67. 18
?(A) 20 (B) 22 (C) 24 (D) 25
68.
?(A) (B) (C) (D)
69. ?(A) (B)
(C) (D)
70. ?(A) (B) (C) ( )
(D)
71. , 1952
?(A) `6,000 (B) `6,500(C) `7,000 (D) `7,500
72. ?(A)
(B)
(C) ,
(D) :
73.
: ?(A) (B) (C) (A) (B) (D)
74. ?(A) (B) ( )
, 1986(C) ( )
, 1970(D)
75. , 1948 ?(A) 250 (B) 500 (C) 1000 (D)
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Paper-III 16 J-55-13
Space For Rough Work