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A list of wpreparati
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rds and phrases to assist with then of a government job application
By: Glenn Ayrton
Copyright 2009
.selectioncriteriawriter.com
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Table of Contents
Disclaimer.......................................................................................... 3
Copyright Notice................................................................................ 3
Teamwork / Team Building ................................................................ 4Deadlines / Timelines / Prioritisation / Workflow Management........... 5
Financial / Accounting ....................................................................... 5
Project Management ......................................................................... 6
Quality Assurance ............................................................................. 7
Written / Interpersonal Skills .............................................................. 7
Negotiation / Liaison / Communication............................................... 8
Use of Computers / Software............................................................. 9
Analytical / Conceptual skills ............................................................. 9
Management / Supervisor / Team Leader........................................ 10
Continuous Improvement / Quality Framework ................................ 11
Customer Service ............................................................................ 11
Decision Making .............................................................................. 12
Goal Setting..................................................................................... 12
Change Management / Change Environment .................................. 13
Records Management ..................................................................... 13
Benefits Management...................................................................... 14
Alphabetical List .............................................................................. 15
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Disclaimer
The information contained in this report is based on extensive research, consultation and testing.
The author and designers of this product do not warrant the performance, effectiveness orapplicability of the tools and resources as provided in www.selectioncriteriawriter.com due tofactors that are beyond the authors control such as the skills, abilities and expertise of thepurchaser/user and the skills, methodologies and strategies utilised by the purchaser in relation tothe choice of suitable, relevant and appropriate employment opportunities.
The purchaser of Selection Criteria Writer assumes all responsibility for the use of these materialsand associated resources. The author and designers of Selection Criteria Writer assume noresponsibility or liability whatsoever on behalf of any purchaser of Selection Criteria Writer. Thetools, ideas, suggestions and concepts are chosen and used at the absolute discretion of thepurchaser. The designers and creators of Selection Criteria Writer do not take anyresponsibility for the interpretations made or the consequences of any decisions or actions takenby purchasers.
Selection Criteria Writer does not claim to meet the explicit requirements of governmentdepartment policies in relation to the format and structure of job applications. It is theresponsibility of users of Selection Criteria Writer to familiarise themselves with the guidelinesand instructions as provided by individual government departments.
The words and phrases in this report are suggestions only and there is noinherent claim that such words and phrases are compatible and/or suitable for theindustries and sectors of government that users of Selection Criteria Writer areeither employed in or are seeking employment in. It is the responsibility of the jobseeker to check and verify suitability of words and phrases as part of their jobapplication research and development.
Copyright Notice
All rights reserved. No part of this publication may be reproduced or transmitted in any form or byany means, electronic or mechanical. Any unauthorised use, sharing, reproduction or distributionis strictly prohibited. You may NOT distribute this guide in any form. It does NOT come with
resell rights. Stealing information is a crime. If you received this product from any other sourcethan www.selectioncriteriawriter.com you have an illegal copy.
Selection Criteria Writer is a trademark of www.selectioncriteriawriter.com
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CATEGORIES
Teamwork / Team Building
Allocation of responsibility
Autonomy and influence
Clear goals Coaching
Cohesiveness
Collaboration
Communication skills
Contribute to moral and cohesion
Contributed
Create a supportive environment
Democratic processes
Development
Efficiency
Enthusiasm Establishment of team goals and commitment
Foster open communication
Functionality of team
Goal directed
Inner dynamics
Listening techniques
Mentoring
Multi skilling
Mutual trust
Objectives of team
Open communication
Participation and interaction
Personality styles
Planned and coordinated
Rapport
Respect of others
Shared purpose
Skill competency development
Staff strengths and weakness
Team accomplishments
Team meetings
Training
Transparent communication Value working relationships
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Deadlines / Timelines / Prioritisation / Workflow Management
Alternative scenarios
Analyse consequences
Bring up systems
Calender
Clear outcomes
Critical milestones
Delegate
Diary
Document management
Focus
Improved efficiency
Lists
Negotiate
Planning
Pre determined procedures
Prioritisation
Process modelling Renegotiate
Reprioritise
Schedule
Systematic approach
Time constraints
To do list
Workflow analysis
Workflow management system
Workflow modelling
Financial / Accounting
Accountable
Analysis
Annual budget cycle
Audit
Audit preparation
Benchmarking processes
Best practice
Budget variances
Comparative analysis
Compliance Continuous improvement
Corporate governance
Corrective actions
Cost centre management
Data integrity
Deliverables and outcomes
Efficient
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Financial delegations
Governance
Improved outcomes
Internal and external implication
Internal business initiatives
Key deliverables
Legislative requirements
Monitoring
Monthly accrual
Output based
Policies
Procedures
Productivity
Projected expenditure
Regulations
Reporting
Resource management
Review
Risk analysis System improvement
Systematic approach
Transparent
Trends
Variances
Project Management
Baseline scheduling
Benchmarking
Best practice
Business case
Change management
Consultation
Cost
Deliverables
Elimination of risk
Evaluation
Implementation
Initiation
Milestone management
Milestones Monitoring and control
Operational activities
Planning
Process mapping
Project organisation
Project scheduling
Quality management
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Resource
Review and recommend
Risk analysis
Risk management
Risk minimisation
Scheduling
Scope interface
Scope management
Specialist knowledge
Stakeholder analysis
Terms of reference
Quality Assurance
Accountability
Audit
Benchmarked
Certification Consistently
Criteria
Develop
Document
Framework
Implement
Legislation
Management systems
Policy
Principles
Registration
Requirements
Responsibility
Risk
Specified
Standards
Written / Interpersonal Skills
Accuracy
Articulate
Body language Build and maintain relationships
Clarity
Clear
Clear purpose
Concise
Context requirements
Defined criteria
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Factual data
Formatting
Grammar
Improve efficiencies
Improve relationships
Inclusive language
Language
Layout
Logical
Network
Positive relationships
Proof read
Range of audience
Rapport
Receptive to concerns
Researched
Spelling
Structured
Target group Terminology
Trouble shooting
Working cooperatively
Negotiation / Liaison / Communication
Active listening
Areas of commonality
Assertiveness
Clarification
Concise
Confident attitude
Confidentiality
Effective
Empathise
Explore and extend ideas
Fluent
Logical
Mediated
Outcomes
Persuasive
Problem solving Summarise and feedback
Systematic consultation
Understanding
Workable arrangements
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Use of Computers / Software
Accountability
Accuracy
Clarity
Coaching
Confidentiality
Data integrity
Data migration
Data security
Development
Formatting
Guidelines
Knowledge base
Layout
Manuals
Policy
Priority
Procedures Record management
Research
Security
Speed
Timeliness
Training
Analytical / Conceptual skills
Advice and recommendations
Analyse information
Breakdown complex information
Efficiency
Efficient procedures
Isolation of significant issues
Preliminary analysis
Resolve problem
Solution
Solution focused
Understanding
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Management / Supervisor / Team Leader
Achievement
Activities
Alliance
Articulate service provision
Business acumen Change management
Clarity
Clearly defined roles
Cohesive
Continuous improvement
Contribution
Decisions
Deliverables
Effective communication
Ethical professional standards
Future needs
Goal achievement Goal orientated
Governance
Initiatives and direction
Internal business processes
Key change initiatives
Key measurable
Milestone monitoring
Monitoring and reporting
Motivated
Organisational effectiveness
Organise and plan Outcomes
Outputs
Partnership
Performance
Persuasive
Process improvements
Resource identification and allocation
Resource management
Respect
Risk analysis
Risk management
Scope of responsibilities
Strategic thinking
System analysis
Workflow operations
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Continuous Improvement / Quality Framework
Accountability
Benchmarking
Best practice
Corporate objectives
Enhance Evaluate work processes
Evidence of practice
Framework
Measure
Modify process
Performance management
Processes
Reengineering
Responsibilities
Responsiveness
Reviewed
Service quality Standard operating procedures
Standards
Strategically integrated
Strengthening
Structure
Systems
Timeframes
Transparency
Customer Service Accurate information
Body language
Communication strategies
Complaint handling skills
Courtesy
Debriefing skills
Defusing tactics
Friendly
Helpful
Keep informed
Listening skills Managing customer expectations
Personal interest
Product / service knowledge
Professionalism
Rapport
Timeliness
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Decision Making
Accurate knowledge
Acquisition and analysis of data
Action
Analytical
Complexity levels
Consequences
Discussion
Effective decision making strategies
Effectiveness
Evaluation
Historical data analysis
Innovative methods
Judgement
Networking
Planning
Practical experience
Problem solving Protection
Research
Responsibility
Risk assessment
Risk mitigation
Straightforward calculation
Strategies
Support
Systematic
Techniques
Trouble shooting
Goal Setting
Action orientation
Activities
Buy in
Cohesiveness
Collaboration
Manage goal achievement
Objectives Self discipline
Strong foundation
Vision
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Change Management / Change Environment
Change agent
Communication
Communication strategy
Continuum
Cost effective
Create ownership
Critical factors
Culture
Efficient services
Facilitate learning
Incremental
Input factors
Leadership
Management by evidence Mitigation
Organisational
Parameters
Process
Quality outcomes
Redesign
Risk management
Scope
Stakeholders
Strategic directions
Structure System
Training
Records Management
Accountability
Archives
Audit
Business processes
Best practice Compliance
Confidentiality
Continuous improvement
Efficiency
Legislation
Migration of data
Organisation
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Practice
Preserve
Privacy
Record management principles
Retain
Security
Strategic direction
Systems
Technology governance
Benefits Management
Alignment with policies and procedures
Appropriate governance
Articulated service provision
Clarity of scope
Communication Compliance
Customer Service
Deliverables
Increased productivity
Key change initiatives
Linkages to
Mitigation of risk / expenditure
Performance management
Process improvement
Quality
Resource identification
Streamlined systems and process
Transparent processes
Workflow operations
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Alphabetical List
AccomplishedAccountabilityAccountable
AccuracyAccurate informationAccurate knowledge
AchievedAchievementAcquisitionActionAction orientationActive listeningActivitiesAdvancedAdvice and recommendations
AlignmentAllianceAllocation of responsibilityAlternative scenariosAnalyse consequencesAnalyse informationAnalysedAnalysisAnalysis of dataAnalyticalAnnual budget cycleAppropriate governance
ArchivesAreas of commonalityArticulate service provisionArticulatedAssertivenessAuditAudit preparationAutonomy and influenceBaseline schedulingBenchmarkedBenchmarking processesBest practice
Body languageBreakdown complexBring up systemsBudget variancesBuild effectiveBuild relationshipsBusiness acumenBusiness caseBusiness processesBuy in
CalenderCapabilitiesCertification
Change agentChange managementClarificationClarityClarity of scopeClearClear goalsClear outcomesClear purposeClearly defined rolesCoachingCohesive
CohesivenessCollaborationCollegial environmentCommunicate effectivelyCommunicationCommunication skillsCommunication strategyComparative analysisCompetitive advantageCompiledComplaint handlingComplexity levels
ComplianceConciseConfident attitudeConfidentialityConsequencesConsistentlyConstructedConsultationConsultation processesContext requirementsContinuous improvementContinuum
Contribute to cohesionContributedContributionCorporate governanceCorporate objectivesCorrective actionsCostCost centre managementCost effectiveCourtesy
Create ownershipCreate supportive
environment
CriteriaCritical factorsCritical milestonesCultureCustomer ServiceData integrityData managementData migrationData securityDebriefing skillsDecisionsDefined criteria
Defusing tacticsDelegateDeliverablesDeliveredDemocratic processesDemonstratedDesired outcomeDevelopDevelopedDevelopmentDiaryDiscussion
Diverse backgroundsDiversifiedDiversityDocumentDocument managementDynamicsEffectiveEffective communicationEffective coordinationEffective decision makingEffective liaisonEffectiveness
EfficiencyEfficientEfficient proceduresEfficient servicesElimination of riskEmpathiseEmpoweredEnhanceEnthusiasmEstablished
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Ethical professionalstandards
Evaluate work processesEvaluatedEvaluationEvidence of practiceExpedited
Explore and extend ideasExternal stakeholdersFacilitate learningFacilitatedFacilitationFactual dataFinancial delegationsFinancial standardsFlexibilityFluentFocusFocused
FormattingFormulatedFoster open communicationFrameworkFriendlyFunctionality of teamFuture needsGoal achievementGoal directedGoal orientatedGovernanceGovernment agencies
GrammarGuidelinesHelpfulHistorical data analysisIdentifyImplementationImplementedImplemented strategiesImprove efficienciesImprove relationshipsImprovedImproved outcomes
InclusiveInclusive languageIncreased productivityIncrementalInfluencedInitiationInitiatives and directionInner dynamicsInnovative methodsInput factors
Internal and externalimplication
Internal business initiativesInternal business processesInternal stakeholdersInterpersonal skillsInterpret legislation
Isolation of significant issuesJudgementKeep informedKey activitiesKey change initiativesKey deliverablesKey initiativesKey measurableKnowledge baseLanguageLayoutLead
Lead and influencedLeadershipLearningLegislationLegislative frameworkLegislative requirementsLiaisedLinkages toListening skillsListening techniquesListsLogical
Maintain viabilityMaintainedMaintained qualityManage goal achievementManagement by evidenceManagement cycleManagement systemsManaging customerManualsMappingMaximised the benefitsMeasure
MediatedMentoredMentoringMigration of dataMilestone managementMilestonesMilestone monitoringMitigationMitigation of riskModelled
Modify processMonitoredMonitoringMonitoring and controlMonitoring and reportingMonthly accrualMotivated
Multi skillingMutual trustNegotiateNegotiatedNetworkNetworkedObjectivesObjectives of teamObtainedOpen communicationOperational activitiesOptimise
OrganisationOrganisational effectivenessOrganisational needsOrganise and planOriginatedOutcomesOutput basedOutput reportingOutputsOverarchingParametersParticipated
Participation and interactionPartnershipPerformancePerformance indicatorsPerformance managementPerformance measuresPerformedPersonal interestPersonality stylesPersuadedPersuasivePlanned and coordinated
PlanningPoliciesPolicyPositive relationshipsPractical experiencePracticePractice frameworkPre determined proceduresPreliminary analysisPreserve
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PrinciplesPrioritisationPriorityPrivacyProblem solvingProceduresProcess
Process improvementProcess mappingProcess modellingProcessesProduct / service knowledgeProductivityProfessionalismProject organisationProject schedulingProjectedProjected expenditureProof read
ProtectionProtocolsProvenQualityQuality assuranceQuality decision makingQuality managementQuality outcomesRange of audienceRapportReceptive to concernsRecommended
Record managementRedesignReengineeringRegistrationRegulationsRenegotiateReportingReprioritiseRequirementsResearchResearch activitiesResolve problem
ResourceResource allocationResource identificationResource managementRespectResponsibilitiesResponsibilityResponsivenessRestructuredRetain
ReviewReviewedRiskRisk analysisRisk assessmentRisk managementRisk minimisation
Risk mitigationScheduledSchedulingScopeScope interfaceScope managementScope of responsibilitiesSecuritySelf disciplineService qualityShared purposeSimplified
Skill competencySolutionSolution focusedSpecialist knowledgeSpecifiedSpeedSpellingStaff strengths and
weaknessesStakeholder analysisStakeholdersStandard operating
proceduresStandardsStatisticStraightforward calculationStrategic directionStrategic thinkingStrategically integratedStrategiesStreamlinedStreamlined systems and
processesStrengthened
StrengtheningStrong foundationStructuredSummarise and feedbackSupportSupportedSustainabilitySystem analysisSystem improvementSystematic
Systematic approachSystematic consultationSystemsTarget groupTargetsTeam accomplishmentsTeam meetings
TechniquesTechnology governanceTerminologyTerms of referenceTime constraintsTimeframesTimelinessTo do listTrainingTransparent communicationTransparent processesTransparent
EquitableTrendsTrouble shootingUnderstandingUndertookValue working relationshipsVariancesViabilityVisionWorkable arrangementsWorkflow analysisWorkflow management
systemsWorkflow modellingWorkflow operationsWorkforce capabilityWorking cooperatively