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A list of wpreparati

ww

rds and phrases to assist with then of a government job application

By: Glenn Ayrton

Copyright 2009

.selectioncriteriawriter.com


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Table of Contents

Disclaimer.......................................................................................... 3

Copyright Notice................................................................................ 3

Teamwork / Team Building ................................................................ 4Deadlines / Timelines / Prioritisation / Workflow Management........... 5

Financial / Accounting ....................................................................... 5

Project Management ......................................................................... 6

Quality Assurance ............................................................................. 7

Written / Interpersonal Skills .............................................................. 7

Negotiation / Liaison / Communication............................................... 8

Use of Computers / Software............................................................. 9

Analytical / Conceptual skills ............................................................. 9

Management / Supervisor / Team Leader........................................ 10

Continuous Improvement / Quality Framework ................................ 11

Customer Service ............................................................................ 11

Decision Making .............................................................................. 12

Goal Setting..................................................................................... 12

Change Management / Change Environment .................................. 13

Records Management ..................................................................... 13

Benefits Management...................................................................... 14

Alphabetical List .............................................................................. 15


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Disclaimer

The information contained in this report is based on extensive research, consultation and testing.

The author and designers of this product do not warrant the performance, effectiveness orapplicability of the tools and resources as provided in www.selectioncriteriawriter.com due tofactors that are beyond the authors control such as the skills, abilities and expertise of thepurchaser/user and the skills, methodologies and strategies utilised by the purchaser in relation tothe choice of suitable, relevant and appropriate employment opportunities.

The purchaser of Selection Criteria Writer assumes all responsibility for the use of these materialsand associated resources. The author and designers of Selection Criteria Writer assume noresponsibility or liability whatsoever on behalf of any purchaser of Selection Criteria Writer. Thetools, ideas, suggestions and concepts are chosen and used at the absolute discretion of thepurchaser. The designers and creators of Selection Criteria Writer do not take anyresponsibility for the interpretations made or the consequences of any decisions or actions takenby purchasers.

Selection Criteria Writer does not claim to meet the explicit requirements of governmentdepartment policies in relation to the format and structure of job applications. It is theresponsibility of users of Selection Criteria Writer to familiarise themselves with the guidelinesand instructions as provided by individual government departments.

The words and phrases in this report are suggestions only and there is noinherent claim that such words and phrases are compatible and/or suitable for theindustries and sectors of government that users of Selection Criteria Writer areeither employed in or are seeking employment in. It is the responsibility of the jobseeker to check and verify suitability of words and phrases as part of their jobapplication research and development.

Copyright Notice

All rights reserved. No part of this publication may be reproduced or transmitted in any form or byany means, electronic or mechanical. Any unauthorised use, sharing, reproduction or distributionis strictly prohibited. You may NOT distribute this guide in any form. It does NOT come with

resell rights. Stealing information is a crime. If you received this product from any other sourcethan www.selectioncriteriawriter.com you have an illegal copy.

Selection Criteria Writer is a trademark of www.selectioncriteriawriter.com


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CATEGORIES

Teamwork / Team Building

Allocation of responsibility

Autonomy and influence

Clear goals Coaching

Cohesiveness

Collaboration

Communication skills

Contribute to moral and cohesion

Contributed

Create a supportive environment

Democratic processes

Development

Efficiency

Enthusiasm Establishment of team goals and commitment

Foster open communication

Functionality of team

Goal directed

Inner dynamics

Listening techniques

Mentoring

Multi skilling

Mutual trust

Objectives of team

Open communication

Participation and interaction

Personality styles

Planned and coordinated

Rapport

Respect of others

Shared purpose

Skill competency development

Staff strengths and weakness

Team accomplishments

Team meetings

Training

Transparent communication Value working relationships


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Deadlines / Timelines / Prioritisation / Workflow Management

Alternative scenarios

Analyse consequences

Bring up systems

Calender

Clear outcomes

Critical milestones

Delegate

Diary

Document management

Focus

Improved efficiency

Lists

Negotiate

Planning

Pre determined procedures

Prioritisation

Process modelling Renegotiate

Reprioritise

Schedule

Systematic approach

Time constraints

To do list

Workflow analysis

Workflow management system

Workflow modelling

Financial / Accounting

Accountable

Analysis

Annual budget cycle

Audit

Audit preparation

Benchmarking processes

Best practice

Budget variances

Comparative analysis

Compliance Continuous improvement

Corporate governance

Corrective actions

Cost centre management

Data integrity

Deliverables and outcomes

Efficient


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Financial delegations

Governance

Improved outcomes

Internal and external implication

Internal business initiatives

Key deliverables

Legislative requirements

Monitoring

Monthly accrual

Output based

Policies

Procedures

Productivity

Projected expenditure

Regulations

Reporting

Resource management

Review

Risk analysis System improvement

Systematic approach

Transparent

Trends

Variances

Project Management

Baseline scheduling

Benchmarking

Best practice

Business case

Change management

Consultation

Cost

Deliverables

Elimination of risk

Evaluation

Implementation

Initiation

Milestone management

Milestones Monitoring and control

Operational activities

Planning

Process mapping

Project organisation

Project scheduling

Quality management


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Resource

Review and recommend

Risk analysis

Risk management

Risk minimisation

Scheduling

Scope interface

Scope management

Specialist knowledge

Stakeholder analysis

Terms of reference

Quality Assurance

Accountability

Audit

Benchmarked

Certification Consistently

Criteria

Develop

Document

Framework

Implement

Legislation

Management systems

Policy

Principles

Registration

Requirements

Responsibility

Risk

Specified

Standards

Written / Interpersonal Skills

Accuracy

Articulate

Body language Build and maintain relationships

Clarity

Clear

Clear purpose

Concise

Context requirements

Defined criteria


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Factual data

Formatting

Grammar

Improve efficiencies

Improve relationships

Inclusive language

Language

Layout

Logical

Network

Positive relationships

Proof read

Range of audience

Rapport

Receptive to concerns

Researched

Spelling

Structured

Target group Terminology

Trouble shooting

Working cooperatively

Negotiation / Liaison / Communication

Active listening

Areas of commonality

Assertiveness

Clarification

Concise

Confident attitude

Confidentiality

Effective

Empathise

Explore and extend ideas

Fluent

Logical

Mediated

Outcomes

Persuasive

Problem solving Summarise and feedback

Systematic consultation

Understanding

Workable arrangements


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Use of Computers / Software

Accountability

Accuracy

Clarity

Coaching

Confidentiality

Data integrity

Data migration

Data security

Development

Formatting

Guidelines

Knowledge base

Layout

Manuals

Policy

Priority

Procedures Record management

Research

Security

Speed

Timeliness

Training

Analytical / Conceptual skills

Advice and recommendations

Analyse information

Breakdown complex information

Efficiency

Efficient procedures

Isolation of significant issues

Preliminary analysis

Resolve problem

Solution

Solution focused

Understanding


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Management / Supervisor / Team Leader

Achievement

Activities

Alliance

Articulate service provision

Business acumen Change management

Clarity

Clearly defined roles

Cohesive

Continuous improvement

Contribution

Decisions

Deliverables

Effective communication

Ethical professional standards

Future needs

Goal achievement Goal orientated

Governance

Initiatives and direction

Internal business processes

Key change initiatives

Key measurable

Milestone monitoring

Monitoring and reporting

Motivated

Organisational effectiveness

Organise and plan Outcomes

Outputs

Partnership

Performance

Persuasive

Process improvements

Resource identification and allocation

Resource management

Respect

Risk analysis

Risk management

Scope of responsibilities

Strategic thinking

System analysis

Workflow operations


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Continuous Improvement / Quality Framework

Accountability

Benchmarking

Best practice

Corporate objectives

Enhance Evaluate work processes

Evidence of practice

Framework

Measure

Modify process

Performance management

Processes

Reengineering

Responsibilities

Responsiveness

Reviewed

Service quality Standard operating procedures

Standards

Strategically integrated

Strengthening

Structure

Systems

Timeframes

Transparency

Customer Service Accurate information

Body language

Communication strategies

Complaint handling skills

Courtesy

Debriefing skills

Defusing tactics

Friendly

Helpful

Keep informed

Listening skills Managing customer expectations

Personal interest

Product / service knowledge

Professionalism

Rapport

Timeliness


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Decision Making

Accurate knowledge

Acquisition and analysis of data

Action

Analytical

Complexity levels

Consequences

Discussion

Effective decision making strategies

Effectiveness

Evaluation

Historical data analysis

Innovative methods

Judgement

Networking

Planning

Practical experience

Problem solving Protection

Research

Responsibility

Risk assessment

Risk mitigation

Straightforward calculation

Strategies

Support

Systematic

Techniques

Trouble shooting

Goal Setting

Action orientation

Activities

Buy in

Cohesiveness

Collaboration

Manage goal achievement

Objectives Self discipline

Strong foundation

Vision


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Change Management / Change Environment

Change agent

Communication

Communication strategy

Continuum

Cost effective

Create ownership

Critical factors

Culture

Efficient services

Facilitate learning

Incremental

Input factors

Leadership

Management by evidence Mitigation

Organisational

Parameters

Process

Quality outcomes

Redesign

Risk management

Scope

Stakeholders

Strategic directions

Structure System

Training

Records Management

Accountability

Archives

Audit

Business processes

Best practice Compliance

Confidentiality

Continuous improvement

Efficiency

Legislation

Migration of data

Organisation


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Practice

Preserve

Privacy

Record management principles

Retain

Security

Strategic direction

Systems

Technology governance

Benefits Management

Alignment with policies and procedures

Appropriate governance

Articulated service provision

Clarity of scope

Communication Compliance

Customer Service

Deliverables

Increased productivity

Key change initiatives

Linkages to

Mitigation of risk / expenditure

Performance management

Process improvement

Quality

Resource identification

Streamlined systems and process

Transparent processes

Workflow operations


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Alphabetical List

AccomplishedAccountabilityAccountable

AccuracyAccurate informationAccurate knowledge

AchievedAchievementAcquisitionActionAction orientationActive listeningActivitiesAdvancedAdvice and recommendations

AlignmentAllianceAllocation of responsibilityAlternative scenariosAnalyse consequencesAnalyse informationAnalysedAnalysisAnalysis of dataAnalyticalAnnual budget cycleAppropriate governance

ArchivesAreas of commonalityArticulate service provisionArticulatedAssertivenessAuditAudit preparationAutonomy and influenceBaseline schedulingBenchmarkedBenchmarking processesBest practice

Body languageBreakdown complexBring up systemsBudget variancesBuild effectiveBuild relationshipsBusiness acumenBusiness caseBusiness processesBuy in

CalenderCapabilitiesCertification

Change agentChange managementClarificationClarityClarity of scopeClearClear goalsClear outcomesClear purposeClearly defined rolesCoachingCohesive

CohesivenessCollaborationCollegial environmentCommunicate effectivelyCommunicationCommunication skillsCommunication strategyComparative analysisCompetitive advantageCompiledComplaint handlingComplexity levels

ComplianceConciseConfident attitudeConfidentialityConsequencesConsistentlyConstructedConsultationConsultation processesContext requirementsContinuous improvementContinuum

Contribute to cohesionContributedContributionCorporate governanceCorporate objectivesCorrective actionsCostCost centre managementCost effectiveCourtesy

Create ownershipCreate supportive

environment

CriteriaCritical factorsCritical milestonesCultureCustomer ServiceData integrityData managementData migrationData securityDebriefing skillsDecisionsDefined criteria

Defusing tacticsDelegateDeliverablesDeliveredDemocratic processesDemonstratedDesired outcomeDevelopDevelopedDevelopmentDiaryDiscussion

Diverse backgroundsDiversifiedDiversityDocumentDocument managementDynamicsEffectiveEffective communicationEffective coordinationEffective decision makingEffective liaisonEffectiveness

EfficiencyEfficientEfficient proceduresEfficient servicesElimination of riskEmpathiseEmpoweredEnhanceEnthusiasmEstablished


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Ethical professionalstandards

Evaluate work processesEvaluatedEvaluationEvidence of practiceExpedited

Explore and extend ideasExternal stakeholdersFacilitate learningFacilitatedFacilitationFactual dataFinancial delegationsFinancial standardsFlexibilityFluentFocusFocused

FormattingFormulatedFoster open communicationFrameworkFriendlyFunctionality of teamFuture needsGoal achievementGoal directedGoal orientatedGovernanceGovernment agencies

GrammarGuidelinesHelpfulHistorical data analysisIdentifyImplementationImplementedImplemented strategiesImprove efficienciesImprove relationshipsImprovedImproved outcomes

InclusiveInclusive languageIncreased productivityIncrementalInfluencedInitiationInitiatives and directionInner dynamicsInnovative methodsInput factors

Internal and externalimplication

Internal business initiativesInternal business processesInternal stakeholdersInterpersonal skillsInterpret legislation

Isolation of significant issuesJudgementKeep informedKey activitiesKey change initiativesKey deliverablesKey initiativesKey measurableKnowledge baseLanguageLayoutLead

Lead and influencedLeadershipLearningLegislationLegislative frameworkLegislative requirementsLiaisedLinkages toListening skillsListening techniquesListsLogical

Maintain viabilityMaintainedMaintained qualityManage goal achievementManagement by evidenceManagement cycleManagement systemsManaging customerManualsMappingMaximised the benefitsMeasure

MediatedMentoredMentoringMigration of dataMilestone managementMilestonesMilestone monitoringMitigationMitigation of riskModelled

Modify processMonitoredMonitoringMonitoring and controlMonitoring and reportingMonthly accrualMotivated

Multi skillingMutual trustNegotiateNegotiatedNetworkNetworkedObjectivesObjectives of teamObtainedOpen communicationOperational activitiesOptimise

OrganisationOrganisational effectivenessOrganisational needsOrganise and planOriginatedOutcomesOutput basedOutput reportingOutputsOverarchingParametersParticipated

Participation and interactionPartnershipPerformancePerformance indicatorsPerformance managementPerformance measuresPerformedPersonal interestPersonality stylesPersuadedPersuasivePlanned and coordinated

PlanningPoliciesPolicyPositive relationshipsPractical experiencePracticePractice frameworkPre determined proceduresPreliminary analysisPreserve


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PrinciplesPrioritisationPriorityPrivacyProblem solvingProceduresProcess

Process improvementProcess mappingProcess modellingProcessesProduct / service knowledgeProductivityProfessionalismProject organisationProject schedulingProjectedProjected expenditureProof read

ProtectionProtocolsProvenQualityQuality assuranceQuality decision makingQuality managementQuality outcomesRange of audienceRapportReceptive to concernsRecommended

Record managementRedesignReengineeringRegistrationRegulationsRenegotiateReportingReprioritiseRequirementsResearchResearch activitiesResolve problem

ResourceResource allocationResource identificationResource managementRespectResponsibilitiesResponsibilityResponsivenessRestructuredRetain

ReviewReviewedRiskRisk analysisRisk assessmentRisk managementRisk minimisation

Risk mitigationScheduledSchedulingScopeScope interfaceScope managementScope of responsibilitiesSecuritySelf disciplineService qualityShared purposeSimplified

Skill competencySolutionSolution focusedSpecialist knowledgeSpecifiedSpeedSpellingStaff strengths and

weaknessesStakeholder analysisStakeholdersStandard operating

proceduresStandardsStatisticStraightforward calculationStrategic directionStrategic thinkingStrategically integratedStrategiesStreamlinedStreamlined systems and

processesStrengthened

StrengtheningStrong foundationStructuredSummarise and feedbackSupportSupportedSustainabilitySystem analysisSystem improvementSystematic

Systematic approachSystematic consultationSystemsTarget groupTargetsTeam accomplishmentsTeam meetings

TechniquesTechnology governanceTerminologyTerms of referenceTime constraintsTimeframesTimelinessTo do listTrainingTransparent communicationTransparent processesTransparent

EquitableTrendsTrouble shootingUnderstandingUndertookValue working relationshipsVariancesViabilityVisionWorkable arrangementsWorkflow analysisWorkflow management

systemsWorkflow modellingWorkflow operationsWorkforce capabilityWorking cooperatively

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