Download - Knowledge Management
Taking the Web to the Next Level
Current Web Issues
Not reaching target audiences
People can’t find the information they need
Too difficult to post information, especially in non-traditional formats
Marketing
Knowledge management
Knowledge distribution
Pent Up Demand
Multimedia rich web pages Student-created websites, blogs, bulletin
boards, forums, wikis On-line surveys An automated curriculum management system
with document versioning and automated review and approval
Enterprise image library for original works Moderated chat with students Instant messaging through different modalities Searchable policies and procedures Policy-based records management
Objective
Find a solution that will enable WVC to more effectively manage and distribute knowledge through various modalities to internal and external customers.
Solution
Solve the root issues, knowledge management and knowledge distribution, with:
New tools New roles New organization
Tools
Microsoft SharePoint Office 2007 Servers Multimedia development equipment
and software
SharePoint provides an infrastructure for
Collaboration - Student to student, student to instructor, student to community
Web portals – Create sites for different audiences or functions; for your students, co-workers, departments, the public
Searchable information repository Work-flow based applications (automate
who performs which steps in which order, i.e., curriculum approval process)
Role New tools will create a new environment, where
all who participate will have at least one of these roles: Role Participants
Server and database management, application programming
Technology department
Solution builders use technology to solve business problems
Teaching/Learning Center Coordinator, power users, technology staff
Web reporters Anyone - staff and students, public or internal sites
Interactive multimedia developers
Teaching/Learning Center Coordinator, Community Relations web reporters, instructors, others
Web page designers Public site: Community RelationsInternal sites: Instructors, students, departments
Organization
Consolidate district technical staff Develop cross-organizational work
groups to share expertise and best practices
Utilize the application development prioritization process to schedule projects
Implementation
Train staff how to use Office 2007 Train TLC Coordinator/PIO web
reporter in interactive multimedia content development and equipment
Program SharePoint environment Identify and prioritize programming
projects Departments begin to use SharePoint
Cost
Item Cost
Microsoft SharePoint software $32,000
Servers $12,000
Environmental upgrades $7,000
Multimedia development equipment and software for TLC, Omak and PIO
$25,000
Tax $6,080
Total $82,800
Conclusion
If we do what we’ve always done, we’ll get what we’ve always got
Questions?