Transcript
Page 1: Lights, Camera, Webinar! The Anatomy of a Blockbuster Webinar

Lights, Camera…. Webinar!Producing blockbuster webinars

Sponsored by:

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Today’s Agenda

Objectives

Pre-webinar event planning

Webinar event execution

Post-webinar event marketing

Goals & metrics

Q & A

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Today’s Presenter:

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Demand Metric Research Corporation Copyright © 2013. All Rights Reserved.

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Chief Analyst, Demand Metric Research

Corp.

Connect:

www.demandmetric.com

LinkedIn

Facebook

@DemandMetric

Jerry Rackley

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Webinar or Blockbuster Movie?

Highly anticipated

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Webinar or Blockbuster Movie?

Highly anticipated

Huge turnout

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Webinar or Blockbuster Movie?

Highly anticipated

Huge turnout

Generate buzz

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Webinar or Blockbuster Movie?

Highly anticipated

Huge turnout

Generate buzz

Multiple views

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Webinar or Blockbuster Movie?

Highly anticipated

Huge turnout

Generate buzz

Multiple views

Great follow-on marketing opportunities

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Before your webinar debut, the plan…

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Webinar Plan Template

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Pre-Webinar Planning

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Objectives

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Objectives

Gather leads

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Objectives

Gather leads

Thought leadership

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Objectives

Gather leads

Thought leadership

Advance prospects through the sales cycle

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Objectives

Gather leads

Thought leadership

Advance prospects through the sales cycle

Gain support for a concept

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Objectives

Gather leads

Thought leadership

Advance prospects through the sales cycle

Gain support for a concept

Train customers

Other

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Audience

Who is your webinar designed for?

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Audience

Who is your webinar designed for?

What do they need to know?

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Audience

Who is your webinar designed for?

What do they need to know?

Build your presentation for a specific

audience.

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Audience

Who is your webinar designed for?

What do they need to know?

Build your presentation for a specific

audience.

Communicate with them – let them

know your webinar is optimized for

them.

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Content – Message

What is the core message you wish to

convey?

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Content – Message

What is the core message you wish to

convey?

Identify a primary message that serves as the

foundation for your presentation.

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Content – Message

What is the core message you wish to

convey?

Identify a primary message that serves as the

foundation for your presentation.

A few secondary messages are okay, but

don’t overdo it.

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Content – Format

Monologue?

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Content – Format

Monologue?

Panel discussion?

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Content – Format

Monologue?

Panel discussion?

Interactive?

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Content – Format

Monologue?

Panel discussion?

Interactive?

Q & A?

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Content – Format

Monologue?

Panel discussion?

Interactive?

Q & A?

Presentation materials?

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Content – Length

Longer ≠ better

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Content – Length

Longer ≠ better

Sales or promotional: 30-40 minutes

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Content – Length

Longer ≠ better

Sales or promotional: 30-40 minutes

Educational: up to 60 minutes

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Content – Length

Longer ≠ better

Sales or promotional: 30-40 minutes

Educational: up to 60 minutes

Leave time for questions

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Content – Length

Longer ≠ better

Sales or promotional: 30-40 minutes

Educational: up to 60 minutes

Leave time for questions

Shorter length = better engagement

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Talent

A-list talent

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Talent

A-list talent

Engaging

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Talent

A-list talent

Engaging

Sound great

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Talent

A-list talent

Engaging

Sound great

Understand the medium

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Talent

A-list talent

Engaging

Sound great

Understand the medium

Good stage presence

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Talent

Expertise is a must

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Talent

Expertise is a must

But so is stage talent

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Promotion

Online

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Promotion

Online

Email

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Promotion

Online

Email

Direct mail

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Promotion

Online

Email

Direct mail

Social media

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Promotion

Online

Email

Direct mail

Social media

Sales team

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Promotion

Online

Email

Direct mail

Social media

Sales team

Advertising

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Promotion

Online

Email

Direct mail

Social media

Sales team

Advertising

Partners

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Promotion

Online

Email

Direct mail

Social media

Sales team

Advertising

Partners

Webinars

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Promotion – Marketo Example

Big splash press release

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Promotion – Marketo Example

Big splash press release

2 weeks prior: email invite

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Promotion – Marketo Example

Big splash press release

2 weeks prior: email invite

1 week prior: email invite

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Promotion – Marketo Example

Big splash press release

2 weeks prior: email invite

1 week prior: email invite

2 days prior: email invite

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Webinar Event Execution

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Logistics

Monitor registrations

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Logistics

Monitor registrations

Dry run

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Logistics

Monitor registrations

Dry run

Session start

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Logistics

Monitor registrations

Dry run

Session start

Polls

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Management

Recording

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Management

Recording

Facilitate dialogue

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Management

Recording

Facilitate dialogue

Leverage social media

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Management

Recording

Facilitate dialogue

Leverage social media

Seek feedback

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Management – Seek Feedback

Overall Assessment

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Management – Seek Feedback

Overall Assessment

Scope

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Management – Seek Feedback

Overall Assessment

Scope

Quality of Deliverables

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Management – Seek Feedback

Overall Assessment

Scope

Quality of Deliverables

Key Accomplishments

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Management – Seek Feedback

Overall Assessment

Scope

Quality of Deliverables

Key Accomplishments

Lessons Learned

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Management – Seek Feedback

Overall Assessment

Scope

Quality of Deliverables

Key Accomplishments

Lessons Learned

Opportunities to Improve

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Management – Seek Feedback

Overall Assessment

Scope

Quality of Deliverables

Key Accomplishments

Lessons Learned

Opportunities to Improve

Future Considerations

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Management – Seek Feedback

Overall Assessment

Scope

Quality of Deliverables

Key Accomplishments

Lessons Learned

Opportunities to Improve

Future Considerations

Best Practices

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Post Webinar Follow-up

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Follow-up

Timely

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Follow-up

Timely

Frequency

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Follow-up

Timely

Frequency

Methods

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Follow-up

Timely

Frequency

Methods

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Even though these things happen post-webinar, they

must be planned in advance!

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Lead Nurturing

Marketing Automation

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Lead Nurturing

Marketing Automation

Goals

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Lead Nurturing

Marketing Automation

Goals

Strategy

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Leveraging the Content

Recording

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Leveraging the Content

Recording

Sharing

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Leveraging the Content

Recording

Sharing

Web

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Leveraging the Content

Recording

Sharing

Web

Newsletter or blog

Other

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Goals & Measures

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Key Performance Indicators

Registrations

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Key Performance Indicators

Registrations

Live Attendees

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Key Performance Indicators

Registrations

Live Attendees

Recorded views

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Key Performance Indicators

Registrations

Live Attendees

Recorded views

New leads & return viewers

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Key Performance Indicators

Registrations

Live Attendees

Recorded views

New leads & return viewers

Sales

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Key Performance Indicators

Registrations

Live Attendees

Recorded views

New leads & return viewers

Sales

Social Media mentions

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Key Performance Indicators

Registrations

Live Attendees

Recorded views

New leads & return viewers

Sales

Social Media mentions

Cost per lead

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Budget

Webinar delivery

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Budget

Webinar delivery

Promotion

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Budget

Webinar delivery

Promotion

Talent

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That’s a Wrap!

Plan thoroughly: audience, content and

promotion

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That’s a Wrap!

Plan thoroughly: audience, content and

promotion

Execute professionally: presentation &

interaction

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That’s a Wrap!

Plan thoroughly: audience, content and

promotion

Execute professionally: presentation &

interaction

Follow-up diligently: sharing & lead nurturing

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Your Name Here!

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Resources to help:

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Q & A

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