L U X U R Y S O C I E T YM A R K E T G U I D E
India2 0 1 1
L U X U R Y S O C I E T YM A R K E T G U I D E
India
SUPPORTINGPARTNERS
LUXURY SOCIETY MARKET GUIDE
INDIA
From Paris to Los Angeles, from London to Bangkok, from Mauritius to Sydney...
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Contents
Foreword
Country Overview Luxury Society
Economy
Local Wealth
Luxury Market
Corporate Members
Directory Malls
Concept Stores
Distribution Group
Magazines
Websites
Publishing Companies
PR & Events
Business Consulting
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LUXURY SOCIETY MARKET GUIDE
INDIA
Foreword
The luxury industry has become an increasingly complex and competitive market, in which we are all
committed to serving demanding customers and delivering excellence on a daily basis.
To succeed in our mission, it is essential to collaborate with those who share this same quest for
and strategies that rule our industry. Ultimately, those professionals who can match a luxury buyer’s
demanding set of expectations.
Following our series of LS Local events in Paris, London, Milan, New York, Geneva, Los Angeles,
Munich, Moscow, Dubai, Mumbai, Shanghai, Hong Kong and Sao Paulo, we discovered that the
search for a PR company, digital agency, distributor or even sourcing personnel, presents a series of
challenges for executives entering new markets.
Leveraging the collective knowledge of our vast network and drawing on the insights uncovered
around the world, during LS Locals, we have put together a series of regional guides, recommending
the best service providers, agencies, consultants and luxury experts that can make a difference to
businesses. Those chosen have been included because of their long-term experience working with
Our listings are of course, non-exhaustive, but with more than 20,000 members from 150 countries,
we feel we have a front-row understanding of who does what in our key markets.
If there are companies not included in our listings that we need to know about, please send through
details to [email protected] and we will be happy to consider them in future issues of
our guides. They will also be featured in our online directory, which currently lists more than 1600
suppliers to luxury brands (www.luxurysociety.com/directory).
We, at Luxury Society, sincerely hope our market guides and directories will enable you to source,
select and connect with the partners best placed to make a difference to your business.
Kindest regards,
Luxury Society founders
w w w . m i l l e s i m a . c o mStores Iphone - Blackberry - SamsungCatalogue Websites
Join us on Facebook, Twitter and YouTube
THE FINEST BORDEAUX, BURGUNDIES AND CHAMPAGNES. . .ARE MATURING FOR YOU IN OUR CELLARS.
2,500,000 BOTTLES, HALF-BOTTLES, MAGNUMS, DOUBLE-MAGNUMS, JEROBOAMS, IMPERIALS
BORDEAUX 87, quai de Paludate, 33000 Bordeaux, France SAINT-TROPEZ Quartier de la Bouillabaisse RD 98, 83390 Saint-TropezNEW YORK 1355 2nd Ave, New York, NY 10021
FRANCE DEUTSCHLAND UNITED KINGDOM IRELAND OSTERREICH SUISSE BELGIQUE LUXEMBOURG ESPAÑA ITALIA PORTUGAL HONG KONG
Contact us on free phone 00 33 557 808 813
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LUXURY SOCIETY MARKET GUIDE
INDIA
GDP (total) $1,538 billion
GDP (per capita) $3,500
Growth +10.4%
Members
Companies
Service Providers
Country OverviewSection produced in collaboration with
Travel & Hospitality (56)
Holding Companies & Groups (20)
Fashion & Accessories (16)
Jewelry (14)
Media & Publishing (13)
Timepieces (9)
Aviation (6)
Multi Sector Retail (5)
Automotive (4)
Lifestyle & Personal Services (4)
Real Estate (3)
Yachting & Boating (3)
Art (2)
Beauty & Wellbeing (2)
Furniture & Homeware (2)
Wine, Spirits & Cigars (2)
Architecture & Design (1)
Consumer Electronics (1)
Associations & Non Profit (1)
Consulting (5)
PR (3)
Exhibitions (2)
Trade Fairs (2)
Event Production (1)
Business News (1)
Communication (1)
Conferences (1)
Marketing & Sales Services (1)
Marketing Consulting (1)
Marketing Partnerships (1)
Show Production (1)
139 COMPANIES SPECIALIZED IN
13 SERVICE PROVIDERS EXPERTS IN
Fore more details, visit luxurysociety.com/directory
Fore more details, visit luxurysociety.com/service-providers
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For the full report: www.ledburyresearch.com/research-reports/wealth-profiles
LUXURYSOCIETY IN INDIA
India’s economy is the 5th largest in the world measured at purchasing power parity exchange rates
GDP currently stands at $4.1 tr. India is slowly developing into an open-market economy.
The service sector is the major source of economic growth in India, accounting for over half of all output
and employing less than one third of the labour force. The main services offered in India include technology,
investment, although limits on foreign direct investment were permitted in a few key sectors, such as
telecommunications.
In 2010, the Indian economy proved resilient to the global downturn, primarily due to domestic demand and
the economy expanded by more than 10%. However, this is expected to slow to approximately 8% in the 12
months to March 2012 due to the implementation of higher interest rates. In the longer-term, India’s GDP
is forecast to grow by 7% per annum over the next ten years. This is the second highest in the world, twice as
fast as world GDP. The large number of middle class households in India offer a substantial target potential
for manufacturers and retailers. The Indian middle class is expected to have increased ten-fold by 2025,
expanding the nation’s consumer population.
The rapidly growing software sector is causing a boost in service exports and contributing to the
modernisation of India’s economy. The large and growing population is the fundamental social, economic,
and environmental problem for India in the longer term.The speed of economic expansion of recent
borrowing costs being implemented by the government.
ECONOMY
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LUXURY SOCIETY MARKET GUIDE
INDIA
Population 1,173,108,000
Millionaires (number) 368,000
Millionaires (assets) $3,560 billion
Number of indian millionaires
Country OverviewSection produced in collaboration with
% of leading luxury brand stores 1%
growth in luxury stores +56%
luxury stores / 10k millionaires 0.46
For the full report: www.ledburyresearch.com/research-reports/wealth-profiles For the full report: www.ledburyresearch.com/research-reports/wealth-profiles
Several of the world’s wealthiest people are heads of Indian conglomerates, but it is those who run Small and
Medium sized Enterprises (SMEs) who comprise the bulk of India’s wealthy population. SMEs account for
BSE and NSE in the last 3 years. Pharmaceuticals and metals are key sectors in which wealth has recently
been created, with the service sector, IT and outsourcing playing an increasing role in recent years. Sport
at 18% a year and was recently valued at $12.8bn.
India has the second highest concentration of young HNWIs in Asia: 19% of Indian HNWIs are between the
Australia and Japan have only 6% in this age bracket.
LOCAL WEALTH With India becoming home to an increasing number of HNWIs, foreign banks are vying with each other
to grab market share in a range of wealth sectors, from brokerage to private client management. Indian
investors have historically kept their wealth in tangible goods such as land and jewellery (the country is the
Indians have been investing in the Indian property market. Property currently accounts for about 43% of
overall household wealth in India.
As the younger wealthy are increasingly educated abroad (US and Europe), their appetite for foreign brands
India has seen luxury brands expressing interest in expanding their market there, though this is often
hampered by a lack of appropriate retail space and over-regulation.
India’s luxury market is forecast to grow to $14.7 billion by 2015. Jewellery, electronics and cars are growing
at the fastest rate, whilst accessories, wines and spirits and luxury travel continue to perform steadily. India’s
retail landscape is highly regulated and product import duties in India hover at 30%.
Most recent legislation forbids 100% FDI in mono-brand retail, unless 30% of all product is sourced from
Indian SME’s. Real estate is also heavily regulated, retail infrastructure is non-existent andstreet-level
environments are often unkempt. Luxury brands generally launchboutiques in luxury malls or hotels,
through joint ventures with local distributors. Future growth is expected to come from second-tier cities like
LUXURY MARKET
Millionaires Deca-Millionaires Centa-Millionaires
400k
300k
200k
100k
20k
15k
10k
5k
2000
1500
1000
500
2008 2009 2010 2008 2009 2010 2008 2009 2010
Country Overview
For the full report: www.ledburyresearch.com/research-reports/wealth-profiles
>CHF 3,000
Premium
CHF 500-3,000
Luxury
CHF 200-500
2008
20082007
2007 2009 2010
2009 2010
Luxury Car Demand
Core Luxury Growth (Change in value of Swiss Watch Imports)
Aspirational Luxury Growth (Change in volume of champagne imports)
+70%
0
-70%
40%
0
-40%
India
G7
Global
200920082007 2010
20%
0
-20%
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LUXURY SOCIETY MARKET GUIDE
INDIA
OVERVIEW DETAILS
MANAGEMENT
CONTACT
Corporate Members
Emailvision is a leader in on-demand software for online relationship marketing.
We power smart email, mobile and social marketing with built-in customer intelligence, helping luxury brands to engage with fans and loyal customers beyond traditional channels. To make it possible for
streams online, we provide excellence in software and integrations with key business applications, while luxury brands possess invaluable information about their customers.
With this knowledge, luxury brands are able to develop the most innovative and personalised communications to foster stronger, more enduring relationships, taking full advantage of the unprecedented
teams in 19 countries, we work closely with our clients to deliver 350,000 campaigns every month worldwide.
Our work has always been about giving marketers complete control of their online campaigns, without heavy reliance on internal IT, through cutting edge technology. Yet, when it comes to service and support, we take the old-fashioned approach. Being customer-focused is one of our core values and our highly responsive and dependable staff work closely with clients to help them achieve their marketing goals.
References
Hermès, Mercedes-Benz, Sandro… just three of over 3,000 clients worldwide.
Founded: 1999Permanent staff: Over 600Worldwide presence: 19 countries Argentina, Austria, Belgium, Brazil,
Hong-Kong, Israel, Italy, Mexico, Netherlands, Portugal, Spain, Sweden, Switzerland, UK, USA
Nick Heys
EMAILVISION HQLynton House7-12 Tavistock Square
+44 (0)20 7554 [email protected] www.emailvision.com/luxury
emailvision
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LUXURY SOCIETY MARKET GUIDE
INDIA
Knowledge is power.The Global Blue Dossier is an ethnographic deep dive into the customers that luxury brands value the most, yet o!en know the least: wealthy, upwardly mobile travellers.
‘The Growing Complexity of the Chinese Shopper’ provides insights and recommendations that will equip you with a unique, strategic advantage.
We detail the needs and nuances of the Chinese global shopper, the most important and influential customer group we’ve ever witnessed.
Bespoke reports
Annual reviews
Quarterly briefings
Be first to know. Email us on [email protected] and we’ll be in touch.
www.global-blue.com/corporate
CC_Int_140x200_Eng_111108.indd 1 11/9/11 3:15 PM
OVERVIEW DETAILS
MANAGEMENT
CONTACT
In the age of the globalized economy and emerging markets, boundless travel is a fact of life and the East is rising. The world is changing and every business needs to answer the same questions. Who are tomorrow’s customers? How do you reach them? How should you speak to them? How do you give them the service they want?
The world’s fastest growing economies are changing the face of wealth, and all of us, from big businesses to boutique brands, are entering a new age where the customers we value the most are the people we know the least.
Every retail and hospitality business will need to engage and delight a new kind of customer, bringing unprecedented opportunity for growth from global shoppers – the world’s most valuable customers. Every business needs them, one company knows them.
Having invented the concept of Tax Free Shopping in 1980, Global Blue has been guiding tomorrow’s customers for the last 30 years. Today we serve in excess of 60,000 global shoppers each and every day – 1 every 1.5 second in 40 countries on 5 continents. Global Blue offers them all the services they need to shop and spend wisely when travelling in foreign countries.
we work with over 270,000 of the world’s favourite brands, stores, and hotels, and help them to maximise their share of business from the lucrative global shopper market.
Global Blue’s range of services includes VAT/GST refunds, dynamic currency conversion, front-line staff training and education, marketing services in the global shoppers’ countries of origin and at destination, POS and retail technologies, as well as intelligence and consultancy services.
Founded: 1980Employees: 1200
Manelik Sfez
Marketing
Global Blue SARoute de Divonne 461260 NyonSwitzerland+41 22 363 7740www.global-blue.com/corporate
Global Blue
Corporate Members
Marie Bergfelt
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LUXURY SOCIETY MARKET GUIDE
INDIA
OVERVIEW DETAILS
MANAGEMENT
CONTACT
Corporate Members
OUR SERVICES
brands, high-end manufacturers and luxury goods & lifestyle retailers taking into account market demand, direct competition and new product offer.
horizontal integration of industry, through internal or external growth.
a deep strategic approach by creating opportunities for sellers and buyers, developing joint-ventures and commercial alliances and
mandates.
market position, through internal and/or external growth.
OUR EXPERTISE
industry. Our experience in luxury & lifestyle brand management, knowledge of strategic trends and sensitivity in intangible assets, have provided us with an appropriate understanding of luxury & lifestyle companies and owner’s values.
Our expertise covers the key segments of luxury and lifestyle, such as:
1. Jewellery, Watches and Writing Instruments2. Ready-to-wear, Leather goods & Fashion Accessories 3. Wines and Spirits4. Luxury & lifestyle retail chains
Founded: 2009 Worldwide presence: a global activity with operations in Asia, especially Singapore, Thailand, Malaysia and
South Korea
Soo Liap TanPartner
46A Tras StreetSingapore 078985, Singapore+65 6220 8098
Swiss Fiduciary Capital Pte Ltd
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LUXURY SOCIETY MARKET GUIDE
INDIA
MALLS (5)
CONCEPT STORES (4)
DISTRIBUTION GROUPS (10)
Directory
DLF EMPORIO New Delhi+91 11 4611 6666
THE OBEROI/TRIDENT Mumbai www.oberoihotels.com
PALLADIUM Mumbai+91 22 2496 4307
www.highstreetphoenix.com
TAJ LUXURY SHOPPING BOULEVARD
Mumbai www.tajhotels.com
Bangalore+91 973 160 0994
www.thecollection-ubcity.com
Mumbai+91 22 2287 6276
HOT PINK Jaipur+91 141 510 8932
MAISON Bangalore+91 80 2211 28 28
www.maison-boutique.com
Bangalore, Mumbai, New Dehli
BIRD GROUP New Delhi+91 11 2341 4172
www.bird.in/[email protected]
New Delhi+91 11 2460 2020
Gurgaon+91 124 418 1111
GENESIS LUXURY Mumbai+91 22 2432 1311
JOT IMPEX New Delhi+91 11 2569 2255
MURJANI GROUP Mumbai+91 22 6116 1000
SHREYANS Mumbai+91 22 6745 0000
SUNRISE LUXURY RETAIL
THE ESTD Gurgaon+91 124 4978 900
www.theestd.com
New Delhi+91 11 4142 7290
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LUXURY SOCIETY MARKET GUIDE
INDIADirectory
ASIASPA INDIA New Delhi+91 11 4605 5000
www.asiaspaindia.com
INDIANew Delhi+91 11 4605 5000
www.emmindia.com
ATELIER New Delhi+91 11 4970 77 77
www.ateliermagazine.in
Mumbai+91 22 6137 7200
www.publicitas.com/india/
Mumbai+91 22 6137 7200
www.publicitas.com/india/
INDIAMumbai+91 11 4066 9000
www.cntraveller.in
DEPARTURES INDIA Mumbai+91 22 6137 7200
www.publicitas.com/india/
FORBES INDIA Mumbai+91 22 4001 9000
www.forbesindia.com
HARPER’S BAZAAR INDIA Mumbai Harper’s Bazaar
HOT - HANDS ON TIME Mumbai+91 22 2343 8195
INDIA BOATING Mumbai+91 22 6734 10 10
www.indiaboating.com
MAGAZINES (21) Mumbai+ 91 22 26 00 40 00
M New Delhi+91 11 4050 2500
www.msutras.com
MILLIONAIREASIA INDIA New Delhi+91 11 4605 5000
www.millionaireasia.com
ROBB REPORT INDIA New Delhi www.indiatodaygroup.com
SUR LA TERRE MUMBAI Goa+91 98 3331 3626
www.surlaterre.com
TRAVEL+LEISURE INDIA Gurgaon+ 91 12 4475 9500
www.travelandleisureasia.com
ULTIMA Mumbai+91 22 6137 7200
www.publicitas.com/india/
VERVE Mumbai+91 22 2289 78 89
www.verveonline.com
VOGUE INDIA Mumbai+91 11 40669000
www.vogue.in
Mumbai+91 22 2204 2347
www.watchmarketreview.com
Help us crowdsource the world’s best experts. Send more details about companies missing in this list to us at [email protected]
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LUXURY SOCIETY MARKET GUIDE
INDIA
PR & EVENTS (6)
Directory
BELLSET New Delhi www.bellset.com
New Delhi www.celebrationsforroyalty.com
INDIVA MARKETING Mumbai+91 22 6638 7261
www.indivamarketing.com
Mumbai+91 22 6629 1818
PEEPUL Mumbai+91 22 400 050
RPH Mumbai+91 22 6514 9380
Mumbai+91 22 66 11 9000
www.condenast.com
EXPOSURE MEDIA MARKETING
New Delhi+91 11 2649 0185
INDIA TODAY GROUP Mumbai www.indiatodaygroup.com
PUBLISHING COMPANIES (6)
LUXÉLORÉ Bangalore+91 80 4207 5112
LUXPRESSO [email protected]
LUXURION www.luxurionworld.com
New Delhi [email protected]
Mumbai www.luxurylaunches.com
LX WORLD www.lx-world.com
WEBSITES (6) MEDIA TRANSASIA Gurgaon+ 91 12 4475 9500
www.mediatransasia.in
Mumbai+91 22 6137 7200
www.publicitas.com/india
SPENTA MULTIMEDIA Mumbai+91 22 6734 1010
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LUXURY SOCIETY MARKET GUIDE
INDIADirectory
BUSINESS CONSULTING (6)
EMMANUEL BALAYER Mumbai+91 93 23 40 97 76
FUJO + 91 080 6578 2222 www.fujoworld.com
GLOBALUXURIA New Delhi [email protected]
Mumbai www.luxuryconnect.in
LUXURY HUES Gurgaon+91 124 485 6600
THIRD EYESIGHT New Delhi www.thirdeyesight.in
Help us crowdsource the world’s best experts. Send more details about companies missing in this list to us at [email protected]