Download - Mohamed Hegazy CV updated (1)
Dear Sir / Ma’am,
I am keen to enquire about employment opportunities within your esteemed organization in
the areas of Customer service, event & logistics, flight reservation, and public relation.
Over the past 8 years working as a travel and tourism industry, I have built a strong reputation of
ensuring that the travel needs of clients are met within the constraints of the company travel
budget. My ability to identify business extension opportunities and to coordinate with third
parties to book required accommodations at reasonable prices has been my strongest asset in
this role.
As my enclosed resume demonstrates, I am adept at coordinating the clients’ stay and travel
needs, scheduling hotel stays, making flight arrangements, and gathering necessary
documentation for travel such as passports, visas and border clearances. My multilingual skills
support me further in the said role and facilitate communication with third parties across borders.
To summarize, I am a highly organized and detail oriented professional who is fully capable of
exercising independent judgment and resolving travel related technical issues.
I am confident that my candidacy is the perfect fit to your announced vacancy and hiring me
would definitely add value to the quality of travel coordination services you are presently
offering. In short, if you require a dependable and well organized travel coordinator who works
well under minimal supervision, call me now at (+20100) 6406-353 to schedule an interview.
Thank you for your time and consideration.
Sincerely,
Mohamed Hegazy
(+20100) 6406-353
Mohamed Ahmed Hegazy
9 Abd El Moteleb Hafez St. • West Zaitoun, Cairo • (+20100) 6406-353 • [email protected]
Performance Summary: Extremely-resourceful and detail oriented travel coordinator with diverse
experience in booking and processing travel & Logistics planning based on the client’s specific
needs. Reliable professional and a team player who works well under strict deadlines with
minimal supervision. Track record of meeting targets and ensuring smooth travel and stay
arrangements for clients in best possible price.
CORE COMPETENCIES
- Order Processing - Vacation Planning - Plan Development
- Vouchers Preparation - Travel Vouchering - Invoice Verification
- Hotel Arrangements - Border Clearance - Agent Coordination
- Departmental Coordination - Visa Management - Airline Reservations
- Logistics Arrangements - Client / Vendor Liaison - Database management
- Booking Engines - Contract Reviews - Executive level correspondence
KEY ACCOMPLISHMENTS
• Overhauled the order booking and processing operations enhancing efficiency of the process
by 50%
• Boosted revenues by promoting preferred vendors
• Initiated a foolproof method for cross checking the client passports leading to complete
security & travel needs
• Good knowledge of Air Tickets & hotels Online Systems plus Seven years’ experience in retail &
corporate travel consulting
• Certified Travel Consultant (CTC)
PROFESSIONAL EXPERIENCE
Feb 16 – Present: Travel Coordinator at Pfizer Egypt
147 El Tahrir Street, Dokki, Giza
Responsibilities:
Discuss & comparing the rates of travel through many travel agencies to achieve the best
saving to my company
Assuring best fares through online booking websites & through my connection with airlines &
travel agencies colleagues
Arrange all Logistics related to pharmaceutical events in / out Egypt
Expert in Air tickets routing , issuance , pricing
Connect directly with hotels to get cheapest rates available also through online
Arranging a lot of successful Events with many of local hotels
Expert with Online visa issuance / Process
Re-checking Travel agencies replies with hotels & Airlines to avoid any mistakes or Mishandling
Achievements:
Regularly achieve the customers satisfaction
Follow up on the bookings may help to reduce the rates of all logistics
Large return client base – many clients ask for me personally for all of their holiday
and travel needs
Manage several successful relationships with agents
Successfully covered team leader role when team leader was on leave
May 15 – Feb 16: Travel Coordinator at Schneider Electric Egypt
291 & 292 Land plot, fifth settlement, New Cairo
Responsibilities:
Discuss & comparing the rates of travel through many travel agencies to achieve the best
saving to my company
Expert in Air tickets routing , issuance , pricing
Connect directly with hotels to get cheapest rates available also through online
Arranging Events some successful events with many of local hotels
Expert with Online visa issuance
Re-checking Travel agencies replies with hotels & Airlines to avoid any mistakes or Mishandling
Achievements:
Regularly achieve the customers satisfaction
Large return client base – many clients ask for me personally for all of their holiday
and travel needs
Manage several successful relationships with agents
Successfully covered team leader role when team leader was on leave
Sep 12 – May 15: Retail - Corporate Travel Consultant Astra Travel S.A.E (BCD Travel)
11 Mesaha Square, Dokki, Giza
Responsibilities:
Discuss clients’ requirements and provide advice on worldwide destinations, tours,
accommodation and flights
Plan, prepare and cost itineraries for clients
Liaise with agents, accommodation owners, airlines and other transport providers
Issue tickets, accommodation vouchers and all other relevant documentation
Confirm bookings and notify clients of luggage, insurance, medical, passport, and visa and
currency requirements
Process clients’ visa applications
Train new staff members
Achievements:
Regularly achieve ‘travel consultant of the month’ award
Large return client base – many clients ask for me personally for all of their holiday and travel needs
Manage several successful relationships with agents
Successfully covered team leader role when team leader was on leave
Feb 11 – Sep 12: Retail - Corporate Travel Consultant Excel Travel (HRG Egypt)
252 Street off 210 Main Street, Degla, Maadi
Responsibilities:
Discuss clients’ requirements and provide advice on worldwide destinations, tours,
accommodation and flights
Plan, prepare and cost itineraries for clients
Liaise with agents, accommodation owners, airlines and other transport providers
Issue tickets, accommodation vouchers and all other relevant documentation
Confirm bookings and notify clients of luggage, insurance, medical, passport, and visa and
currency requirements
Process clients’ visa applications
Train new staff members
Achievements:
Winner of the Best efficient Employee of 2011
Regularly achieve ‘travel consultant of the month’ award
Large return client base – many clients ask for me personally for all of their holiday and travel needs
Manage several successful relationships with agents
Successfully covered team leader role when team leader was on leave
Feb 10 – Jan 11: Retail Travel Consultant AIC Travel
109 Obour Building, Salah Salem Street
Responsibilities:
Serve clients in person, on the telephone and by email
Discuss clients’ requirements and provide advice on all destinations, tours, accommodation
and flights
Liaise with agents, accommodation owners, airlines and other transport providers
Issue tickets, accommodation vouchers and all other relevant documentation
Confirm bookings and notify clients of luggage, insurance, medical, passport, and visa
and currency requirements
Process clients’ visa applications
Achievements:
Regularly achieve ‘travel consultant of the month’ award
Large return client base – many clients ask for me personally for all of their holiday and travel
needs
Manage several successful relationships with agents
Successfully covered team leader role when team leader was on leave
Jul 08 – Jan 10: Retail Travel Consultant Kimidar Tours (First Job)
08 Tersana Club, Giza
Responsibilities:
Serve clients in person, on the telephone and by email
Discuss clients’ requirements and provide advice on all destinations, tours, accommodation
and flights
Issue tickets, accommodation vouchers and all other relevant documentation
Achievements:
Large return client base – many clients ask for me personally for all of their holiday and travel
ends
Manage several successful relationships with agents
Became a Certified Travel Consultant (CTC) with Amadeus successfully completed advanced
training in Amadeus - Sabre
PERSONAL SKILLS:
Native language: Arabic
Other language: English – Very good.
Spanish – beginner
Deutsch – beginner Hebrew –
beginner Turkish – beginner
References:
Kimidar Tours – Travel Consultant 08 AIC Travel – Travel Consultant
Consultant Tersana Club, Giza T: +20224136100 Obour Buildings, Salah Salem T: +20224042431
Excel Travel (HRG Egypt) – Travel
Consultant 68 Merghany St, Heliopolis T: +20224136100
Astra Travel (BCD Travel) – Travel
Consultant 11 Mesaha Square, Dokki, Giza T: +2023749 1469
Schneider Electric Egypt – Travel
Travel Coordinator 291 & 292 Land plot fifth settlement, New Cairo T: + (202) 26 189 189
EDUCATION
Helwan University (Cairo)
Bachelor Degree Department of history Faculty of Arts Graduated: June 2008
ADDITIONAL STRENGTHS
Course Title: English course.
Course Title: Spanish course, learning online, beginner.
Course Title: Turkish course, learning online, beginner.
• Proficient in CDC Computerized travel system
• In-depth knowledgeable of International Air Transport Association (IATA)