Dear Sir / Ma’am,

I am keen to enquire about employment opportunities within your esteemed organization in

the areas of Customer service, event & logistics, flight reservation, and public relation.

Over the past 8 years working as a travel and tourism industry, I have built a strong reputation of

ensuring that the travel needs of clients are met within the constraints of the company travel

budget. My ability to identify business extension opportunities and to coordinate with third

parties to book required accommodations at reasonable prices has been my strongest asset in

this role.

As my enclosed resume demonstrates, I am adept at coordinating the clients’ stay and travel

needs, scheduling hotel stays, making flight arrangements, and gathering necessary

documentation for travel such as passports, visas and border clearances. My multilingual skills

support me further in the said role and facilitate communication with third parties across borders.

To summarize, I am a highly organized and detail oriented professional who is fully capable of

exercising independent judgment and resolving travel related technical issues.

I am confident that my candidacy is the perfect fit to your announced vacancy and hiring me

would definitely add value to the quality of travel coordination services you are presently

offering. In short, if you require a dependable and well organized travel coordinator who works

well under minimal supervision, call me now at (+20100) 6406-353 to schedule an interview.

Thank you for your time and consideration.

Sincerely,

Mohamed Hegazy

(+20100) 6406-353

Mhegazy987@gmail.com

Mohamed Ahmed Hegazy

9 Abd El Moteleb Hafez St. • West Zaitoun, Cairo • (+20100) 6406-353 • Mhegazy987@gmail.com

Performance Summary: Extremely-resourceful and detail oriented travel coordinator with diverse

experience in booking and processing travel & Logistics planning based on the client’s specific

needs. Reliable professional and a team player who works well under strict deadlines with

minimal supervision. Track record of meeting targets and ensuring smooth travel and stay

arrangements for clients in best possible price.

CORE COMPETENCIES

- Order Processing - Vacation Planning - Plan Development

- Vouchers Preparation - Travel Vouchering - Invoice Verification

- Hotel Arrangements - Border Clearance - Agent Coordination

- Departmental Coordination - Visa Management - Airline Reservations

- Logistics Arrangements - Client / Vendor Liaison - Database management

- Booking Engines - Contract Reviews - Executive level correspondence

KEY ACCOMPLISHMENTS

• Overhauled the order booking and processing operations enhancing efficiency of the process

by 50%

• Boosted revenues by promoting preferred vendors

• Initiated a foolproof method for cross checking the client passports leading to complete

security & travel needs

• Good knowledge of Air Tickets & hotels Online Systems plus Seven years’ experience in retail &

corporate travel consulting

• Certified Travel Consultant (CTC)

PROFESSIONAL EXPERIENCE

Feb 16 – Present: Travel Coordinator at Pfizer Egypt

147 El Tahrir Street, Dokki, Giza

Responsibilities:

Discuss & comparing the rates of travel through many travel agencies to achieve the best

saving to my company

Assuring best fares through online booking websites & through my connection with airlines &

travel agencies colleagues

Arrange all Logistics related to pharmaceutical events in / out Egypt

Expert in Air tickets routing , issuance , pricing

Connect directly with hotels to get cheapest rates available also through online

Arranging a lot of successful Events with many of local hotels

Expert with Online visa issuance / Process

Re-checking Travel agencies replies with hotels & Airlines to avoid any mistakes or Mishandling

Achievements:

Regularly achieve the customers satisfaction

Follow up on the bookings may help to reduce the rates of all logistics

Large return client base – many clients ask for me personally for all of their holiday

and travel needs

Manage several successful relationships with agents

Successfully covered team leader role when team leader was on leave

May 15 – Feb 16: Travel Coordinator at Schneider Electric Egypt

291 & 292 Land plot, fifth settlement, New Cairo

Responsibilities:

Discuss & comparing the rates of travel through many travel agencies to achieve the best

saving to my company

Expert in Air tickets routing , issuance , pricing

Connect directly with hotels to get cheapest rates available also through online

Arranging Events some successful events with many of local hotels

Expert with Online visa issuance

Re-checking Travel agencies replies with hotels & Airlines to avoid any mistakes or Mishandling

Achievements:

Regularly achieve the customers satisfaction

Large return client base – many clients ask for me personally for all of their holiday

and travel needs

Manage several successful relationships with agents

Successfully covered team leader role when team leader was on leave

Sep 12 – May 15: Retail - Corporate Travel Consultant Astra Travel S.A.E (BCD Travel)

11 Mesaha Square, Dokki, Giza

Responsibilities:

Discuss clients’ requirements and provide advice on worldwide destinations, tours,

accommodation and flights

Plan, prepare and cost itineraries for clients

Liaise with agents, accommodation owners, airlines and other transport providers

Issue tickets, accommodation vouchers and all other relevant documentation

Confirm bookings and notify clients of luggage, insurance, medical, passport, and visa and

currency requirements

Process clients’ visa applications

Train new staff members

Achievements:

Regularly achieve ‘travel consultant of the month’ award

Large return client base – many clients ask for me personally for all of their holiday and travel needs

Manage several successful relationships with agents

Successfully covered team leader role when team leader was on leave

Feb 11 – Sep 12: Retail - Corporate Travel Consultant Excel Travel (HRG Egypt)

252 Street off 210 Main Street, Degla, Maadi

Responsibilities:

Discuss clients’ requirements and provide advice on worldwide destinations, tours,

accommodation and flights

Plan, prepare and cost itineraries for clients

Liaise with agents, accommodation owners, airlines and other transport providers

Issue tickets, accommodation vouchers and all other relevant documentation

Confirm bookings and notify clients of luggage, insurance, medical, passport, and visa and

currency requirements

Process clients’ visa applications

Train new staff members

Achievements:

Winner of the Best efficient Employee of 2011

Regularly achieve ‘travel consultant of the month’ award

Large return client base – many clients ask for me personally for all of their holiday and travel needs

Manage several successful relationships with agents

Successfully covered team leader role when team leader was on leave

Feb 10 – Jan 11: Retail Travel Consultant AIC Travel

109 Obour Building, Salah Salem Street

Responsibilities:

Serve clients in person, on the telephone and by email

Discuss clients’ requirements and provide advice on all destinations, tours, accommodation

and flights

Liaise with agents, accommodation owners, airlines and other transport providers

Issue tickets, accommodation vouchers and all other relevant documentation

Confirm bookings and notify clients of luggage, insurance, medical, passport, and visa

and currency requirements

Process clients’ visa applications

Achievements:

Regularly achieve ‘travel consultant of the month’ award

Large return client base – many clients ask for me personally for all of their holiday and travel

needs

Manage several successful relationships with agents

Successfully covered team leader role when team leader was on leave

Jul 08 – Jan 10: Retail Travel Consultant Kimidar Tours (First Job)

08 Tersana Club, Giza

Responsibilities:

Serve clients in person, on the telephone and by email

Discuss clients’ requirements and provide advice on all destinations, tours, accommodation

and flights

Issue tickets, accommodation vouchers and all other relevant documentation

Achievements:

Large return client base – many clients ask for me personally for all of their holiday and travel

ends

Manage several successful relationships with agents

Became a Certified Travel Consultant (CTC) with Amadeus successfully completed advanced

training in Amadeus - Sabre

PERSONAL SKILLS:

Native language: Arabic

Other language: English – Very good.

Spanish – beginner

Deutsch – beginner Hebrew –

beginner Turkish – beginner

References:

Kimidar Tours – Travel Consultant 08 AIC Travel – Travel Consultant

Consultant Tersana Club, Giza T: +20224136100 Obour Buildings, Salah Salem T: +20224042431

Excel Travel (HRG Egypt) – Travel

Consultant 68 Merghany St, Heliopolis T: +20224136100

Astra Travel (BCD Travel) – Travel

Consultant 11 Mesaha Square, Dokki, Giza T: +2023749 1469

Schneider Electric Egypt – Travel

Travel Coordinator 291 & 292 Land plot fifth settlement, New Cairo T: + (202) 26 189 189

EDUCATION

Helwan University (Cairo)

Bachelor Degree Department of history Faculty of Arts Graduated: June 2008

ADDITIONAL STRENGTHS

Course Title: English course.

Course Title: Spanish course, learning online, beginner.

Course Title: Turkish course, learning online, beginner.

• Proficient in CDC Computerized travel system

• In-depth knowledgeable of International Air Transport Association (IATA)