Download - “Motivation is the work a manager performs to inspired, encourage, people to take required action”
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“Motivation is the work a manager performs to inspired, encourage, people to take required action”
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Nature and Characteristics Motivation
• Is an internal feeling• Motivation is related to needs• Motivation lead to goal oriented behaviour• Motivation can be positive or negative
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Importance of Motivation
1.Puts human resources into action
Every concern requires physical, financial and human resources to accomplish the goals.
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2. Improves level of efficiency of employees
The level of a subordinate or an employee does not only depend upon his qualifications and abilities.
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3. Leads to achievement of organizational goals
The goals of an enterprise can be achieved
4. Builds friendly relationship
Motivation is an important factor which brings employees satisfaction.
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Need TheoryNeed Theory
People are motivated to obtain outcomes at work to satisfy their needs.
1)Managers must determine what needs worker wants satisfied.
2)Ensure that a person receives the outcomes when performing well.
– Several needs theories exist.• Maslow’s Hierarchy of Needs.• Alderfer’s ERG.
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Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs
Self-Actualization
Self-Actualization
Realize one’s full potentialRealize one’s full potential
Use abilities to the fullest
Use abilities to the fullest
EsteemEsteem Feel good about oneselfFeel good
about oneselfPromotions
& recognitionPromotions
& recognition
BelongingnessBelongingness Social interaction, love
Social interaction, love
Interpersonal relations, partiesInterpersonal
relations, parties
SafetySafety Security, stabilitySecurity, stability Job security, health insurance
Job security, health insurance
PhysiologicalPhysiological Food, water, shelter
Food, water, shelter
Basic pay level to buy items
Basic pay level to buy items
Need Level Description Examples
Lower level needs must be satisfied before higher needs are addressed.
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Maslow’s Hierarchy of Needs
Physiological
Safety & Security
Love (Social)
Esteem
SA
Lowes
t to
high
est o
rder
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Motivational Theories X & Y
Physiological
Safety & Security
Love (Social)
Esteem
SA Theory Y - a set of assumptions of how to manage individuals motivated by higher order needsTheory X - a set of assumptions of how to manage individuals motivated by lower order needs
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Herzberg’s Two-Factor Theory
Hygiene Factor - work condition related to dissatisfaction caused by discomfort or pain– maintenance factor– contributes to employee’s feeling not dissatisfied– contributes to absence of complaints
Motivation Factor - work condition related to the satisfaction of the need for psychological growth– job enrichment– leads to superior performance & effort