Neutral Process FacilitatorNeutral Process Facilitator
‘‘All round jolly nice bloke’All round jolly nice bloke’
Process ConsultantProcess Consultant
Gary PurserGary Purser
Certified Professional FacilitatorCertified Professional Facilitator
Identify requirements
Agenda
1. Define some terms2. Describe a Model of Facilitation3. Discuss alternative types of facilitator4. Discuss alternative types of facilitation
Agree Process Facilitate Process
Review
Facilitate, fa‑sil'it‑at; vb. To make easy, to lessen the labour of, to remove obstacles, to release, to set free.
Oxford English Dictionary
Facilitation
The ModelThe Model
Task
State B
State A
ChangeChange
Laughter?
Anger?
Atmosphere?
Location?
Food?
Heat & Light?
People - Who? How many?
Energy?
Emotions?
Agendas?
Feelings?
Process
Process Process
Decision
Storeddata
Action Plan?
ProcessProcess'How we do it'
DynamicDynamic'What's going on ?'
Content Task Content
7 56
1110
8 4
21
9 3
Time?
12
AA BB
So why would members of the
Consultancy Specialist Group of the British Computer Society need Facilitation?
Group WisdomGroup Wisdom
Works for whole groupWorks for whole group Belief that participants can/want to Belief that participants can/want to
solve their problemssolve their problems
Neutral – content - participantsNeutral – content - participants
Neutral Process Neutral Process FacilitationFacilitation
Process Expert –v- Content ExpertProcess Expert –v- Content Expert
Questions not AnswersQuestions not Answers
Neutral Process Neutral Process FacilitationFacilitation
Getting OutGetting Out
Getting OnGetting On
Getting InGetting In
Consultant FacilitationConsultant Facilitation
““Is there a different Is there a different model for members of model for members of the Consultancy the Consultancy Specialist Group of the Specialist Group of the British Computer British Computer Society?”Society?”
Neutral ProcessNeutral Process
• Unattached to OutcomeUnattached to Outcome
Types of FacilitatorTypes of Facilitator
• Content NeutralContent Neutral
ConsultantConsultant
Types of FacilitatorTypes of Facilitator
Now in my Now in my humble opinion humble opinion
……..……..
ChairChair
Point of Point of order!order!
Types of FacilitatorTypes of Facilitator
TrainerTrainer
Types of FacilitatorTypes of Facilitator
That’s the That’s the way to do it!way to do it!
Neutral ProcessNeutral Process
ConsultantConsultant
ChairChair
TrainerTrainer
So which one will you be?So which one will you be?
Types of FacilitatorTypes of Facilitator
When?When?
ActionAction
Recognising that there is no one Recognising that there is no one truth.truth.
Decision MakingDecision Making
ParticipationParticipation
Gary PurserGary Purser
CONSULTANCY FACILITATION TRAINING HOLLINGTON HOUSE 12 PENN ROAD PARK STREET ST. ALBANS HERTFORDSHIRE AL2 2QS
Telephone: 01727 - 768102 Fax : 0870-0568387 Mobile 07966 014752 Email [email protected] Web Site www.gpassoc.com