neutral process facilitator ‘all round jolly nice bloke’ process consultant gary purser...
TRANSCRIPT
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Neutral Process FacilitatorNeutral Process Facilitator
‘‘All round jolly nice bloke’All round jolly nice bloke’
Process ConsultantProcess Consultant
Gary PurserGary Purser
Certified Professional FacilitatorCertified Professional Facilitator
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Identify requirements
Agenda
1. Define some terms2. Describe a Model of Facilitation3. Discuss alternative types of facilitator4. Discuss alternative types of facilitation
Agree Process Facilitate Process
Review
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Facilitate, fa‑sil'it‑at; vb. To make easy, to lessen the labour of, to remove obstacles, to release, to set free.
Oxford English Dictionary
Facilitation
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The ModelThe Model
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Task
State B
State A
ChangeChange
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Laughter?
Anger?
Atmosphere?
Location?
Food?
Heat & Light?
People - Who? How many?
Energy?
Emotions?
Agendas?
Feelings?
Process
Process Process
Decision
Storeddata
Action Plan?
ProcessProcess'How we do it'
DynamicDynamic'What's going on ?'
Content Task Content
7 56
1110
8 4
21
9 3
Time?
12
AA BB
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So why would members of the
Consultancy Specialist Group of the British Computer Society need Facilitation?
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Group WisdomGroup Wisdom
Works for whole groupWorks for whole group Belief that participants can/want to Belief that participants can/want to
solve their problemssolve their problems
Neutral – content - participantsNeutral – content - participants
Neutral Process Neutral Process FacilitationFacilitation
Process Expert –v- Content ExpertProcess Expert –v- Content Expert
Questions not AnswersQuestions not Answers
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Neutral Process Neutral Process FacilitationFacilitation
Getting OutGetting Out
Getting OnGetting On
Getting InGetting In
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Consultant FacilitationConsultant Facilitation
““Is there a different Is there a different model for members of model for members of the Consultancy the Consultancy Specialist Group of the Specialist Group of the British Computer British Computer Society?”Society?”
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Neutral ProcessNeutral Process
• Unattached to OutcomeUnattached to Outcome
Types of FacilitatorTypes of Facilitator
• Content NeutralContent Neutral
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ConsultantConsultant
Types of FacilitatorTypes of Facilitator
Now in my Now in my humble opinion humble opinion
……..……..
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ChairChair
Point of Point of order!order!
Types of FacilitatorTypes of Facilitator
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TrainerTrainer
Types of FacilitatorTypes of Facilitator
That’s the That’s the way to do it!way to do it!
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Neutral ProcessNeutral Process
ConsultantConsultant
ChairChair
TrainerTrainer
So which one will you be?So which one will you be?
Types of FacilitatorTypes of Facilitator
When?When?
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ActionAction
Recognising that there is no one Recognising that there is no one truth.truth.
Decision MakingDecision Making
ParticipationParticipation
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Gary PurserGary Purser
CONSULTANCY FACILITATION TRAINING HOLLINGTON HOUSE 12 PENN ROAD PARK STREET ST. ALBANS HERTFORDSHIRE AL2 2QS
Telephone: 01727 - 768102 Fax : 0870-0568387 Mobile 07966 014752 Email [email protected] Web Site www.gpassoc.com