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“They Said What?”Reputation Marketing &
Management For The Yard, Garden, and Patio Industry
Presented By
Tim FahndrichReputation Marketing Specialist
Founder, ReviewSprout
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Why should your local green industry business care about
reputation management?
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The Game Has Changed
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1 Find Businesses
2 Conduct Research
3 Make Purchasing Decisions
This Has Changed How We …
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1 Game Changer #1: Search
Landscaping Portland
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88% of consumers trust online reviews as much as a personal
recommendationSource: Brightlocal
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3 Game Changer #3: Social Media
People aren’t just ON social media, they are GLUED to it
All Trademarks Owned By Respective Companies
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4 Game Changer #4: Mobile
Consumers now have more power in the palm of their hands than the
computers that sent man to the moon
More Power. More Access. Zero Patience.
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Do You Have A Plan
To Leverage These Massive Game Changers?
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jjjjjj
Which One Would You Choose?
★★★★★(5 Star Reputation)
★★★★★Poor Reputation
★★★★★No Reputation
(No Online Reviews)
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of users will use a local business with a 4 star rating
92%
More Stars = More Customers
of users will use a local business with a 3 star rating
72%
of users will use a local business with a 2 star rating
27%
Only of users will use a local business with a 1 star rating
13%
Not Just Any Stars … Reviews Must Be:
• Authentic• Trustworthy• Recent• Relevant
Never, ever make up or pay someone to write reviews!
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★★★★★(5 Star Reputation)
★★★★★Poor Reputation
3.5x More Business
More Stars = More Customers
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How Important Are Reviews?
Short Answer: Everyone is online. They all
have an opinion. Those opinions matter, and
their voices carry.
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Referrals ReviewsPrivate Public1x Event Ongoing ImpactGiven to 1 Person Unlimited Reach
What About Word-of-Mouth?“I Get Most Of My Customers From Word of Mouth”
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Are you leveraging your online presence
and reputation to close more business this
month?
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Quick Story
Lawn Mower Repair Shop
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Bottom Line:
Your Online Presence & Reputation Matters
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How Much Is A Customer Worth?
Are You Ready To Stand Out Online Above Your Competition?
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1 Build A “Reputation Matters” Culture
2 Proactively Ask For Reviews & Feedback
3 Promote & Market Your Positive Reviews Across The Web
How To Grow A 5 Star Reputation
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4 Follow-up On Negative Feedback And Use It As An Opportunity To Improve Your Company
5 Listen To & Monitor What People Are Saying
6 Create A Positive & Accurate Online Presence
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How Do You Stack Up??
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Thank You
The #1 reputation marketing and management solution built
specifically for the yard, garden, and patio industry
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Special Offer:15 Day Trial
Just $1
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You’ll Get Access To Our Reputation Builder Package
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Start Generating Feedback & Reviews Right Away On Your Own Review Engine
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Promote Your Positive Reviews on Social Media
Sites Like Facebook, Twitter, and Google+
… And On Your Website
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Turn Negative Feedback Into An Amazing Customer Service Opportunity
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Generate More Leads With Our Social Sharing Features
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Improve Your Search Engine Rankings With Our SEO
Optimized Algorithm
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Don’t Worry … Your Review Engine is Mobile Responsive For
Use On Any Platform
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1 Search
2 Reputation & Reviews
3 Social Media
Take Advantage Of All 4 Game Changers
4 Mobile
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Improve Your Online Presence & Reputation
And Stand Out Online Above Your Competition!
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Reputation Builder Package$1 Trial – 15 Days
$97/mo. No contracts. Cancel anytime.
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Package Options