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ON DEMAND VIDEO PERFORMANCE SUPPORTFOR SALES TEAMSHoward FlintHG Solutions
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Typical ScenariosSales Targets Require Radical Performance Improvement –
But How?
Best Practice Isolated and Difficult to Propagate
Massive Variation in Coaching Messages
Traditional Training Costly and Not Having
Impact
Support Information
Difficult To Access
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The Case for On Demand Performance Support
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Performance Support Overview• “On-demand” training, education and communication via
bespoke short high impact video tutorials focused on key ares of the sales/engagement process
• Accessible via laptop, tablet and phone• Usage measurable
Bespoke tutorials “branded up” covering key areas of Business and
Personal Development for general use by the field sales.
Bespoke Business & Personal Development
Content
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Further High Impact Support
Communication Videos supplementing internal messaging/training. Focus on change with supportive communication and clear explanation. Sustainable and consistent messaging.
Comms and Change Messaging
Common best practice approaches in key areas and specifically in terms:
• Dissemination of Best Practice• Identified opportunities for
improvement in the core process
“Best Practice”Locally Filmed, Talking Heads
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Performance Support On Demand Coaching and Communication Architecture
Quarterly Updates/Comms
Bespoke Coaching Tutorials
Content Distribution
Platform
Easily Accessible
On Demand
At The Office
In the Car
At Home
AnalyticsUpdates,Modifications & Additions
“Best Practice” Locally Filmed, Talking Heads
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Clear BenefitsImprove timeliness, effectiveness/impact
and efficiency of staff communication, coaching and training
• Better results• Improve performance of sales team• Identify weaker performers quicker
• Reduced Costs• Reduce need for classroom training• Reduce time spent by managers in coaching• Reduce need/length for communication meetings