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Page 1: OpenText Online Support - How can we help you?

Knowledge Base

Resolving:

Tracking:

Browsing:

Issues through documented solutions

The resolution status of issues and defects

New articles for product tips and tricks

Discovering: Answers to FAQs

Voicing:

Creating:

Sharing:

Opinions and ideas with peersand colleagues

New ways to use your OpenText solutions

Configuration and customization experiences

Solving: Problems through cooperative, expert discussions

LIVE CHAT

DISCUSSION FORUMS

MY SUPPORT

KNOWLEDGE BASE

OVErhundreds of

2000FORUMS

hundreds of newarticles addedeach month 65%-90%

Consortium for Service

for previously reported issuesof how many new tickets areInnovation™, estimate

contributors

55,000 a r t i c l e s

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everyone

Also check us out on our social channels:

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https://support.opentext.com/

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SUPPORT

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SUPPORT

Opening:

Watching:

Updating:

Tickets for expert investigation

Tickets, defect status, and feature requests

Tickets, contact details, andsystem information

Paying: Your bills online

GUiding:

helping:

locating:

You to the channel that best suits your inquiry

You with account inquiries, permission issues, licensing, and profile updates

Helpful resources within the Knowledge Center

answering: Quick questions

OPENTEXT ONLINE SUPPORTHow can we help you?

1:1 Expert

Quick Guidance

Documented Solutions

Peer Advice

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