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Oracle Business Intelligence Applications

Page 2: Oracle Business Intelligence Applications E-Bookoracle.com.edgesuite.net/ebook/biapps/pdf/Oracle_BI_Apps_E-Book... · Oracle Business Intelligence Applications Table of Contents Oracle

Oracle Business Intelligence Applications

Table of Contents

Oracle Business Intelligence Applications

In use at more than 4,000 companies worldwide, OracleBusiness Intelligence Applications support leading enterpriseapplications, including Oracle E-Business Suite, Oracle’sPeopleSoft, Siebel CRM, and JD Edwards EnterpriseOne, andoffer high-performing analytics at a lower cost. This referencee-book contains success stories summarizing how OracleBusiness Intelligence Applications customers have achieved realbusiness results. We hope you find this representative sample ofcustomer success stories a valuable resource. We will beupdating this e-book on a regular basis so stay tuned.

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Table of Contents

Chapter 1: Oracle Business Intelligence Applications

Chapter 2: Making the Business Case

Chapter 3: Customer Spotlight—Human Resources

Chapter 4: Customer Spotlight—Finance,Procurement, and HR

Chapter 5: Customer Spotlight—Analytics in the Cloud

Chapter 6: Big Ideas

Resources

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Oracle Business Intelligence Applications

Chapter 1: Oracle Business Intelligence Applications

Faster Implementation, Lower Risk, and BetterBusiness Results

Oracle Business Intelligence Applications, part of the OracleBusiness Analytics product family, are complete, prebuiltbusiness intelligence (BI) solutions that deliver intuitive,role-based intelligence for everyone in an organization—fromfrontline employees to senior management—to enable betterdecisions, actions, and business processes.

The majority of BI solutions available are costly, require manymonths to implement, and are difficult to modify. In contrast,Oracle Business Intelligence Applications are prebuilt solutions

designed for faster deployment at lower cost and lower risk, sothey provide better business results. These solutions enableorganizations to gain insight from a range of data sources andapplications, including Oracle E-Business Suite; Oracle’s Siebel,PeopleSoft, and JD Edwards solutions; Oracle FusionApplications; and third-party systems.

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Oracle BI Applications.Faster Time to Value.

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Oracle Business Intelligence Applications

Chapter 1: Oracle Business Intelligence Applications

Oracle Business Intelligence Applications include prebuilt datamodels, more than 5,000 metrics, and best practices based onOracle’s experience across tens of thousands of customerrelationship management (CRM) and enterprise resourceplanning (ERP) automation implementations.

In addition, Oracle Business Intelligence Applications are built onthe Oracle Business Intelligence Foundation, a comprehensive,modern, and market-leading BI platform. This enablesorganizations to realize the benefits of a packaged BI application,including rapid deployment, lower total cost of ownership (TCO),and built-in best practices, while providing the ability to easilyextend those solutions to meet their specific needs, or buildcompletely custom BI applications—all on one common BIarchitecture.

Decision-Ready Analytics and Best-Practice Content

Finance professionals have visibility into cash flow, grossmargins, operating expenses, account balances, and businessunit profitability.

HR professionals gain insights into headcount trends,employee attrition rates, and the effectiveness of trainingprograms.

The ability to monitor metrics and key performance indicators(KPIs) is the lifeblood of performance management. OracleBusiness Intelligence Applications include more than 3,000reports, 5,000 metrics, and 500 dashboard pages across dozensof functional areas, as well as prebuilt extract/transform/load(ETL) adapters and business logic to tap into a multitude ofcommon operational applications and data sources. OracleBusiness Intelligence Applications provide the following benefits.

Oracle BI Applications.Rapid Performance Insight.

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Oracle Business Intelligence Applications

Chapter 1: Oracle Business Intelligence Applications

Procurement and supply chain professionals can track partsand material trends, supplier performance, trade discounts, andwarranty return costs.

Marketing professionals can monitor the efficiency ofpromotions and campaigns and make adjustments that maximizesuccess rates.

Sales professionals can more effectively forecast revenuesand transactions, manage the pipeline, and track keyopportunities.

Service managers can optimize call center and depot staffinglevels, identify problem areas that need attention, and respondmore effectively to customer service calls.

Manufacturing operation managers can reduce productioncosts, increase product quality, and improve customer servicelevels.

Executives gain cross-enterprise views of their businesses,incorporating metrics and KPIs from multiple lines of business anddata sources.

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Oracle Business Intelligence Applications

Chapter 2: Making the Business Case

Oracle Business Intelligence Applications DeliverSignificant ROI According to a Study by LeadingIndependent Research Firm“BI helps you make better decisions.” That’s how the value ofbusiness intelligence is often described. But underlying any BIinvestment is the question, “What am I going to get for mymoney?” In March 2012, Oracle commissioned ForresterConsulting to examine the total economic impact and potentialreturn on investment (ROI) enterprises can realize by deployingOracle Business Intelligence Applications.

Significant ROI: A three-year risk-adjusted return oninvestment of 97 percent, with a 20-month payback period

Lower procurement spend: 5 percent lower procurementcosts in the first year, and 7 percent lower in the second year

Accounts payable savings: Savings of more than US$1million per year by the third year

Lower inventory working capital: A 15 percent reduction ininventory for the affected product categories over three years

Increased gross sales and prices: An increase in grosssales of 0.4 percent in affected parts of the organization, and anincrease in average sales price of 0.3 percent over three years

IT and business labor savings: Efficiencies in both the ITand business sides of the organization

After conducting in-depth interviews with four Oracle BusinessIntelligence Applications customers, the study found that thecompanies realized the following key benefits.

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Chapter 2: Making the Business Case

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Chapter 3: Customer Spotlight—Human Resources

McKesson Improves Workforce Analysis of 1.4 MillionEmployees Across 500 National Health ServiceOrganizations

McKesson Information Solutions UKLtd. (McKesson) delivers solutions and

services to more than 99 percent of all National Health Service(NHS) organizations across England and Wales, as well as toprivate sector customers. As part of its service to NHS,McKesson manages the world’s largest human resources (HR)and payroll system, which serves more than 1.4 million NHSemployees and allows up to 4,500 concurrent users. McKessonis dedicated to helping its customers deliver high-quality

Challenges

McKesson needed to

Provide a new strategic facility to improve and enhanceworkforce reporting and analysis for more than 1.4 millionemployees with easy-to-access, visual dashboardsthroughout NHS

Enable fast, accurate access to HR information andreports to improve management decision-making across NHShospitals and ambulance stations in England and Wales

Enable NHS managers to analyze HR information formore than 1.4 million NHS employees to improve staff andpatient safety, decision-making, and control

healthcare by reducing costs, streamlining processes, andimproving the quality and safety of patient care in the UnitedKingdom.

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Chapter 3: Customer Spotlight—Human Resources

Solutions

McKesson deployed Oracle Human Resources Analytics andare able to

Deliver fast access to detailed human resources businessintelligence across more than 99 percent of NHS trusts inEngland and Wales

Provide management with immediate information aboutstaffing levels (for example, the number of nurses on ahospital ward) to enable rapid responses to changes instaffing requirements

Provide vital HR management information, such as detailson work permits, consultant registrations, and performanceappraisals, at the click of a mouse, improving efficiency,safety, and compliance

Calculate statistics from more than 1.4 million employeerecords on long-term trends, such as an increase in theaverage age of midwives within the NHS, flagging emergingstaffing requirements and initiating action to address them

Provide information on training courses completed tohighlight where training must be carried out to meetregulatory requirements or individual objectives

Improve system performance, accelerate reporting,reduce the number of reports by consolidating key facts andrequirements into single dashboards, and eliminate the needto schedule overnight reports to deliver timely information inan easy-to-use format

Enable users to drill down into reports to get greater detailand granularity on specific workforce-related statistics toimprove management decision-making and control

Empower users to customize dashboards to meetindividual requirements, building on key templates to deliverinformation from Oracle Human Resources to help healthservice managers make more-informed decisions

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Chapter 3: Customer Spotlight—Human Resources

Why OracleTo ensure its customers’ success, McKesson selected OracleHuman Resources Analytics as the best solution to delivercomprehensive reporting and detailed workforce data in aneasy-to-use format. Oracle Human Resources Analytics providesdetailed reporting and analysis of more than 1.4 million NHSemployee records, across more than 500 separate NHSorganizations.

“Oracle was also fully committed to making this Oracle HumanResources Analytics implementation successful for NHS andworked closely with us, providing help and advice throughout theinitiative. Together, we have proven the performance andscalability of the solution for more than 1.4 million NHSemployees,” said Ian Leath, enterprise solutions director,McKesson Information Solutions UK Ltd.

“The speed and functionality of Oracle Human ResourcesAnalytics has transformed workforce reporting throughout theNHS. Staff members can now access relevant, detailedinformation much more efficiently and are fully confident that theyare using the latest technology and timely data,” Leath said.

Hologic Improves Business Visibility and Access toCritical Information with Oracle Business Intelligence

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Chapter 4: Customer Spotlight—Finance, Procurement, and HR

Challenges

The borough needed to

Identify where the council could cut expenditures throughsmarter financial, procurement, and human resourcesmanagement to meet a 7.1 percent government funding cutwithout eroding service quality to the local community

Gain timely, accurate, cost-per-service data to supportplanning and budgeting and make the financial and humanimpact of cost savings visible to decision-makers

London Borough of Havering Preserves CommunityServices and Facilities in the Wake of Budget Cutswith Help from Advanced Business Intelligence

The London borough of Havering isthe third-largest borough in greaterLondon, with a population of 230,000

and an area covering 27,742 acres, of which almost half is greenspace. Its administrative authority—Havering Council—provideseducation, housing, waste management, transportation, leisurefacilities, and other local government services to the borough’sresidents, businesses, and visitors.

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Chapter 4: Customer Spotlight—Finance, Procurement, and HR

Track and compare the costs and services provided bysubcontractors that manage waste disposal and cleansing onbehalf of the borough, to ensure they deliver the best valuefor the money

Identify how to reduce social care, housing, education,and transportation services costs—accounting for 80 percentof Havering’s budget—while maintaining high-qualitystandards, in preparation for 2014 government funding cuts

Solutions

The Havering Council chose Oracle Financial Analytics,Oracle Spend Classification, Oracle Human ResourcesAnalytics, Oracle Business Intelligence Foundation, OracleProcurement and Spend Analytics and are able to

Capture and scrutinize critical financial, procurement, andhuman resources data to deliver meaningful intelligence thatbudget holders, department heads, business managers,analysts, and planners can use for fact-based decision-making

Deliver key performance indicator dashboards, refresheddaily, to 400 executives with speed-of-thought, self-servicedrill down to data less than 24 hours old—removing the needfor the IT team to extract figures from the previous month’sdata that could be up to six weeks out-of-date

Benefit from intuitive dashboard functionality, personalizeddata views, and multiple reporting formats to rapidly gain useradoption after minimal training, streamlining the culturaltransformation to an accountable, business-drivenenvironment

Reduce by 50 percent the time managers spendexamining statistics to produce strong business cases foradditional social or community-care funding

Cut!from six to four!the number of buildings that thecouncil exclusively occupies, using business intelligence toassess and compare total costs of running the buildings

Benefit from accurate, timely data on the cost of providingeducation, leisure, and community care, and gain the abilityto analyze the use of each service and identify where savingscould be made with minimal impact on citizen satisfaction

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Reduce back-office staff by one-third, from 245 to 160,using business intelligence to analyze cycle times for routineactivities and standardize use of more-efficient processes

Achieve the council’s target of saving US$4 million in thefirst year and annually thereafter, without closing parks,libraries, or other public amenities

Exceed the efficiency target in the second year afterdeployment, saving US$2.4 million in the first quarter alone

Challenges

Home Office needed to

Deliver accurate, trusted HR and finance businessintelligence through a dashboard to more than 7,000managers throughout the organization

Provide a centralized data source and reporting to delivertimely, relevant, and accurate financial, HR, and procurementinformation across the organization

Eliminate the cost of producing thousands of manualback-office reports

Home Office Improves Management and ReducesCosts by US$12.4 Million with Self-Service BusinessIntelligence

Home Office is a United Kingdom (UK) ministerialdepartment responsible for immigration andpassports, border control, drug policy, crimepolicy, and counterterrorism. Its mission is to

ensure visible, responsive, and accountable policing throughoutthe country.

Video: Chris Nelms fromAmeren talks about OracleSpend and ProcurementAnalytics at Collaborate2014.

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Improve financial visibility to support decision-makingaround key operational activities such as immigration, bordercontrol and crime policy

Solutions

Home Office implemented Oracle Financial Analytics, OracleHuman Resources Analytics, and Oracle Procurement andSpend Analytics running on Oracle Business IntelligenceFoundation Suite and are able to

Deliver accurate, trusted, information in dashboard formatto more than 7,000 managers throughout the organization

Replace multiple disparate information silos containinginaccurate data with a single, centralized version of truth toimprove the management of key operational areas such asborder and passport control, immigration, and policing

Reduce the costs of producing manual reports by US$8million (£5.2 million)

Reduce the time needed to produce financial and humanresources reports, from up to four hours to approximately 10minutes

Reduce the number of people needed to produce manualreports

Improve budgetary control and gain a clearer view ofoverspending, underspending, and planning, with detailedand timely reports

Deliver human resources reports in a timely way, enablingmanagers to make informed staffing decisions quickly

Why OracleHome Office chose Oracle to rapidly deliver BI to 7,000managers. The organization needed a self-service platform thatwas easy and flexible to use, and that would integrate with itsexisting enterprise resource planning system—OracleE-Business Suite. Speed to deployment and the flexibility tomake future changes were also key factors. Home Officeconsidered alternative options, but only Oracle could deliver theneeded capability.

In particular, Home Office liked the dashboard interface forOracle Business Intelligence Foundation Suite, whichautomatically provides personalized reports to guide managersand enable end users to find answers quickly.

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Chapter 4: Customer Spotlight—Finance, Procurement, and HR

Home Office used Oracle Business Intelligence Applications withminimal customization, which, together with prebuilt connectorsfor Oracle E-Business Suite, were key enablers in completing theimplementation in just 13 months.

“Oracle Business Intelligence enables managers to access andact upon information quickly and confidently. Dashboards, givingall managers a single view of the resources they are responsiblefor, have made it possible to compare and boost performance.The ability to quickly produce reports to respond to new or uniquerequirements has made the organization better equipped toidentify and respond to change,” explained Matt Vale, head ofbusiness intelligence team for the Home Office’s AdelphiServices Unit.

Gemological Institute of America Makes LaboratoriesMore Efficient and Productive with Timely and RichOperational Data

The Gemological Institute of America (GIA)is the world’s foremost authority ondiamonds, colored stones, and pearls, and

is the world’s largest diamond-grading entity. Its mission is toensure public trust in gems and jewelry by providing theeducation, laboratory services, research, and instruments toaccurately and objectively determine gemstone quality.

Challenges

GIA needed to

Improve throughput and operational efficiency across theinstitute’s laboratory operations (part of GIA’s new leanbusiness model) by expanding insight into the types ofservices ordered, the number of stones graded, the locationwhere they were graded, and more

Provide more-timely insight into laboratory operations forimproved decision-making

Enable business analysts to spend more time identifyingand studying trends, as opposed to creating reports, andprovide them with on-demand access to the data they require

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Chapter 4: Customer Spotlight—Finance, Procurement, and HR

Solutions

GIA deployed Oracle Business Intelligence Suite, EnterpriseEdition Plus; Oracle Financial Analytics; and Oracle HumanResources Analytics and are able to

Provide interactive online operational, financial, and HRreporting and data analysis, gaining granular visibility intodaily activities and finances for more-informed decisions

Provide analysts and laboratory managers with timelyoperational data and reports, which are refreshed twice perday!eliminating a manual, spreadsheet-based reportingprocess that required four hours daily to complete andresulted in a one-day delay in reaching regional laboratories

Combine finance, time and labor, and laboratoryproduction information to enable integrated global reportingand support the introduction of a lean business model

Advance efforts to improve laboratory efficiency andproductivity with detailed and timely information on thenumber and type of grading services ordered daily, bylocation, inventory levels, number of stones graded andcompleted in each lab, and the time spent on each stone

Gather the intelligence required to load balance servicesacross the organization’s laboratory network to optimizeutilization and accelerate stone-grading services

Improve analyst productivity and impact, giving themon-demand access to information and the ability to drill downinto data, freeing time previously spend on reportdevelopment

Expand the use of the BI tool to track laboratory servicequality

Why OracleGIA uses Oracle Database and PeopleSoft applications, so itlogically considered Oracle Business Intelligence EnterpriseEdition and Oracle Business Intelligence Applications whenseeking a BI solution. This fact alone, however, did not drive theselection process. Gartner’s upper-right ranking of Oracle’ssolution in its Magic Quadrant report and its low administrationoverhead weighed heavily in the decision. Sabra Norris, globaldirector of financial planning and operational analysis for GIA,also cited the solutions’ flexibility and ease of use as importantfactors. Business analysts can readily create new reports andeasily access the information they need without IT team support.

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Chapter 5: Customer Spotlight—Analytics in the Cloud

McGrath RentCorp Improves Business Reporting andAnalytics Capabilities with Cloud-based BusinessIntelligence Solution

McGrath RentCorp is a diversified business-to-business rental company. It rents and sellsmobile modular buildings, electronic test

equipment, and liquid and solid containment tanks and boxes,primarily in the United States and Canada. Through its businessunits, Mobile Modular, TRS-RenTelco, Adler Tanks, andEnviroplex, the company serves a broad spectrum of industries,including the telecommunications, construction, education,petrochemical, and environmental sectors.

Challenges

McGrath RentCorp needed to

Gain expanded insight into key performance indicators(KPIs) across the company’s diverse operating units, whichinclude groups that provide electronic testing equipment,groups providing modular classrooms, and containment tankrentals and related services

Give line-of-business managers and sales personnelon-demand access to information about equipment andbuilding rental sales, procurement spend, and other businessmetrics, without IT team support

Create a highly flexible and scalable BI environment thatcould evolve with the organization and its requirements

Roll out the BI environment rapidly to accelerate return oninvestment

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Chapter 5: Customer Spotlight—Analytics in the Cloud

Solutions

McGrath RentCorp selected Oracle Business IntelligenceEnterprise Edition Managed Cloud Service and OracleBusiness Intelligence Applications Managed Cloud Serviceand are able to

Gain expanded insight into finance, sales, procurement,and other KPIs

Enable line-of-business managers from finance, sales,and other areas to track and analyze critical KPIs, such asbuilding and equipment rental sales, services sales, grossprofit, first month rental revenue, average contract term, andaverage actual term, to enable more-informed decisions

Increase visibility into each division’s spend as well asfactors that drive revenue and costs, and equip the companyto ultimately gain visibility into the complete procure-to-payprocess, enterprisewide

Enable sales team members to access and drill down intocustomer sales data from their mobile devices, keeping theminformed, driving more-productive customer meetings, andfacilitating rental and service fee collection

Why Oracle“We wanted a tier 1 ERP vendor and considered a few options.The tipping point for Oracle E-Business Suite was OracleE-Business Suite Lease and Finance Management, which was aperfect fit for our business. We then selected Oracle BusinessIntelligence for its robust capabilities, flexibility, user-friendliness,and native integration to Oracle E-Business Suite, as well as itsability to easily integrate data from third-party vendors,” saidTiffany Smith, applications manager, McGrath RentCorp.

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Chapter 6: Big Ideas

Ambulance Victoria Uses Analytics and Modeling toServe the Expanding Needs of a Growing PopulationSince 1883, the ambulance services that operate in Victoria,Australia, have addressed the emergency medical needs of thecountry’s most southeastern mainland state. Over the years,those services have consolidated into one entity—AmbulanceVictoria—which answers calls for help from the metropolis ofMelbourne and the surrounding rural territory, covering 227,000square kilometers and 5.5 million people. How has anorganization that started with a single horse-drawn ambulanceevolved to earn a global reputation for superior patientoutcomes?

“We’re an organization with a proud history of using data verywidely to improve the welfare and survivability of our patients,”says John Dousset, manager of enterprise architecture atAmbulance Victoria. For example, paramedics are armed withspecial notebooks to capture empirical data about each patient atthe time of treatment. Dousset’s team at Ambulance Victoria hasembarked on an ambitious program to use data collection andanalytics to ensure more patients get the care they need.

Profit: How has Ambulance Victoria changed in recent years?Dousset: Ambulance Victoria has a long history of serving thecommunity, and has done so with a lot of support from thecommunity. In 2008, Ambulance Victoria was created as a singleentity by merging the state’s three remaining ambulance services:Metropolitan Ambulance Service, Rural Ambulance Victoria, andthe Alexandra District Ambulance Service. We now serve theentire state with 250 branches, 3,000 paramedics, and 1,000volunteers, with four fixed-wing and five helicopter aircraft for fastconnections between rural communities and major specialistfacilities in the metropolitan region.

On average, we’ve seen about 4 percent of annual growth indemand for our services since 2000. This is due to factors such aspopulation growth, an aging population, increasing numbers ofpeople living alone, increased outpatient services and earlydischarges, and limitations to other health services in rural

Dousset talked to Profit magazine about how Ambulance Victoriahas evolved, the innovative ways his coworkers are using data tovisualize solutions, and what technology he is watching now.

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Chapter 6: Big Ideas

settings. Ambulance Victoria received approximately 830,000requests for assistance in 2011–2012, which is fairly substantial.But we can’t simply increase resources to service that growingdemand, so we have had to figure out how to do more with whatwe have.

Profit: How does technology help you do that?Dousset: To be more efficient with our resources, we knew weneeded to do two things. First, we needed to improve ouroperational decision support in real time: Where are ourresources? Which resource should go where? Second, weneeded to work on the business side: What is our profit, what isour loss, what is our margin? How can we improve our transportcosts?

Last year Ambulance Victoria had a running deficit of aboutAU$3.3 million, but the organization still undertook a majorinvestment in Oracle analytics and reporting solutions. Part of thereason upper management embraced this plan was that I coulddemonstrate how we could reuse the same technology stack toenable multiple business processes. We didn’t need to buy aunique technology stack just to support different businessprocesses.

We invested in Oracle technology and were able to use oneplatform to launch a major analytics and reporting program,centered around three business objectives. The first was to

"We invested in Oracletechnology and were ableto use one platform tolaunch a major analyticsand reporting program..."

introduce advanced resource modeling: What would happen if weincreased the number of paramedics? What would happen if weincreased the number of cars? The second was centered onworkforce planning,because an agingpopulation also means anaging workforce for us. Thethird was centered purelyon financial modeling,including margin modelsand models about productcost. This is critical because with the creation of AmbulanceVictoria we picked up multiple systems with multiple businessprocesses and variable definitions of our data.

Profit: How can analytics help managers or paramedics in thefield do their jobs better?Dousset: There are probably half a dozen key events that occurin the treatment of a patient, starting from the time of anemergency call. For example, when our paramedics accept a call,they push a button on an in-vehicle mobile data terminal device.That is an event that arrives in our real-time data feed along with ageospatial coordinate that gives us the ambulance’s location.Every five seconds we receive an update on the vehicle location’scoordinate, which tells us that an ambulance is en route from pointA (say, the scene of an accident) to point B (presumably ahospital).

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Chapter 6: Big Ideas

Right now, we have a proof of concept going that would allowhospital workers to see how many ambulances are scheduled toarrive—and when they should expect them. We are also startingto figure out how to publish data, such as what resources arestationed at the hospital and which hospitals are full or becomingfull. When we get that information to our hospital emergencydepartments and our own team leaders, then they can start tomake some real-time decisions to improve the overall resourcemanagement.

"Business intelligenceshould not be somethingthat’s away in the corner ofthe office and difficult toconsume."

Business intelligence should not be something that’s away in thecorner of the office and difficult to consume. Really, it’s abouthaving the correct information starting point and the right level of

visualization to fulfill abusiness need—such asreal-time operationaldecision support, reportingfor our CEO and board,and financial modeling forthe CFO. Analytics andreporting should be simple

enough for everyone to use to assist in their daily tasks. Wherepossible, users should be enabled to drill up and down the datapresented.

Profit: What else are you excited about, looking forward?Dousset: Looking downstream, one of the things that reallyinterests me is figuring out how to leverage Twitter and othersocial media tools. Are there things we can access and blend intoour analytics and reporting? Social media could also be useful inproviding context for major events and helping us plan anappropriate response.

Also there’s the innovation side of it: Can I share data with otheremergency service organizations this way? I’m keen for B2Bintegration. What if I can send members of other organizations anXML feed in real time, guaranteed messaging, with a commonmessage model? Then they send me something back that I cansurface through a tablet or a device in the field. Lo and behold,our paramedics can see a fire line, they can see where otherresources are—such as police officers and otherparamedics—and they are provided more information to assist intheir in-field decisions.

In the end, Ambulance Victoria is a vital member of the overallhealthcare system that saves lives. It is about resourcemanagement and providing the best care possible to thecommunity in the most efficient and effective manner. We’ll alwaysbe looking for innovation and technology to help keep AmbulanceVictoria as one of the leading ambulance services in the world.

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Resources

Report: Packaged AnalyticsApplications: AcceleratingTime and Value

White Paper: BusinessIntelligence Applications onOracle’s Engineered Systems

Forrester Report: The TotalEconomic Impact of OracleBusiness IntelligenceApplications

White Paper: Oracle ERPAnalytics

White Paper: Oracle CRMAnalytics

Video: The Intelligence Guy -Build vs. Buy (3:58)

Video: The Intelligence Guy -Dashboards and Reports:The Tip of the Iceberg (3:03)

Video: The Intelligence Guy -Procurement Analytics (3:31)

Video: The Intelligence Guy -Financial Analytics (4:08)

White Papers and Reports

Videos

Video: The Intelligence Guy -Manufacturing Analytics(4:05)

Video: The Intelligence Guy -HCM Analytics (4:08)

Video: The Intelligence Guy -Supply Chain Analytics (3:47)

Video: The Intelligence Guy -Oracle Enterprise AssetManagement Analytics (3:41)

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Oracle Business Intelligence Applications

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