![Page 1: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/1.jpg)
Pandemic Preparedness for Logistics & Supply Chain
bh
Tom Miazga- Director of Safety, Quality & Regulatory AffairsRandy Karcz- Director of Sales & Marketing, Food Group
![Page 2: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/2.jpg)
Assumptions
• Pandemic outbreak will originate somewhere other than Wisconsin, Illinois, Iowa
• Hydrite will not have more than 35% of its workforce absent on any given day
• Affects of pandemic will not endure more than 4-6 weeks
![Page 3: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/3.jpg)
Agenda
Hydrite Profile
Raw Materials
Mfg. &
Distribution
Operating Practices
CustomerService
![Page 4: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/4.jpg)
Company Profile
•Founded in 1929
•Headquarters Brookfield, WI
•10 Manufacturing Plants•Contract manufacturing in Modesto, CA & Boise, ID
•525 Employees
•$300MM + Annual Revenue
•10th largest North American chemical distributor
•Members of Omnichem & National Association of Chemical Distributors
bb
![Page 5: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/5.jpg)
Agenda
Mfg. & Distribution
Operating Practices
Customer Service
Hydrite Profile
Raw Materials
![Page 6: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/6.jpg)
Raw Material Sourcing
Considerations
• Maintain adequate supply of key raw materials so we can meet customer requirements
• Raw material supply disruptions caused by transportation problems (rail and semi)
• Alternative raw material suppliers located in other regions of USA
• Unavailability or shortages of key raw materials
![Page 7: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/7.jpg)
Raw Material Sourcing Strategy
• Understand pandemic preparedness plans of key suppliers
• Maximize inventories of key raw materials at first sign of pandemic outbreak• Caustic & Bleach• Nitric & Phosphoric acid
• Split purchasing responsibilities for organic and inorganic chemicals
• Identify potential backup suppliers with manufacturing located in regions different than major suppliers
![Page 8: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/8.jpg)
Raw Material Sourcing Strategy
•Increase raw material inventory •Pick up raw materials with Hydrite trucks if common carrier transportation is disrupted•Utilize Omni-Chem partners for tertiary source of raw materials
•Partner locations include:
Birmingham, AL Detroit, MI Dallas, TX
Pittsburgh, PA St. Louis, MO Portland, OR
Minneapolis, MN Waterbury, CT Baltimore, MD
Memphis, TN Denver, CO Ontario, Canada
![Page 9: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/9.jpg)
Agenda
Operating Practices
CustomerService
Raw Materials
Hydrite Profile
Mfg. &Distribution
![Page 10: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/10.jpg)
Hydrite Manufacturing & Distribution Locations
Terre Haute, IN
![Page 11: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/11.jpg)
Mfg. & Distribution Considerations
• Safeguard health of Hydrite manufacturing & distribution personnel
• Maintain adequate supply of finished goods so we can meet customer requirements• Current inventory approximately two weeks• Space available for two additional weeks
• Distribution interruptions caused by diesel fuel shortages
![Page 12: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/12.jpg)
Manufacturing Strategy
• Utilize multiple Hydrite locations to manufacture key products- capitalize on product line overlap
• Suspend all non-essential manufacturing and transportation activities
• Utilize employees from neighboring plants if necessary• Increase production to seven day week• Outsource production if necessary
• Omni-Chem members• Contract manufacturers & competitors
![Page 13: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/13.jpg)
Distribution Strategy
• Reduce frequency of deliveries to multi-delivery areas to allow delivery to all areas
• Request that customers carry more inventory• Weekend delivery of customer orders• Limit customer plant access by Hydrite drivers• Driver swapping among neighboring Hydrite facilities• Deliver via common carrier
bh
![Page 14: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/14.jpg)
Agenda
CustomerService
Mfg. & Distribution
Hydrite Profile
RawMaterials
OperatingPractices
![Page 15: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/15.jpg)
Operating Practice Considerations
• Maintain uncontaminated production facilities• Maintain adequate production levels of key
products• Maintain pandemic related communications with
all Hydrite employees
![Page 16: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/16.jpg)
Operating Practice Strategy
• Broaden HACCP program to encompass entire facilities• Restrict access of non-Hydrite employees
• Intensify equipment sanitization practices
• Implement wearing of face masks when making
deliveries/receiving raw ingredients/working in
production areas
• Install additional hand washing/sanitizing stations in
plants and offices
• Stay current with updates from CDC
![Page 17: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/17.jpg)
Agenda
Customer Service
Operating Procedures
Hydrite Profile
RawMaterials
Mfg. & Distribution
![Page 18: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/18.jpg)
Hydrite Food Group Service Team
• 3 Senior Managers• 22 Sales/Service Reps• 3 Regional Managers• 4 Business Development Managers• 5 Technical Service Managers
Branch Customer Service Personnel Delivery Drivers
![Page 19: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/19.jpg)
Customer Service Considerations
• Safeguarding health of Hydrite customer service personnel
• Availability of service reps to conduct service visits- (potential illness)
• Potential plant visitor restrictions imposed by customers
• Potential gas rationing• Potential product/raw material unavailability
![Page 20: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/20.jpg)
• Conference call for customer service personnel outlining policy for safeguarding their health
• Use offices at home- telephone and email• Letter to all customers outlining temporary
change in service practices- weekly updates• Minimize personal contact with customers
• Hand shaking• Wearing of face masks
Customer Service Strategy
![Page 21: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/21.jpg)
Customer Service Strategy
• Reduction of service visit frequency- extended visits
• Regional Managers/Tech Staff cover for ill service reps
• Adhere to customer imposed site restrictions• Provide substitute products in case of raw
material unavailability• Frequent communication with all customers
![Page 22: Pandemic Preparedness for Logistics & Supply Chain bh Tom Miazga- Director of Safety, Quality & Regulatory Affairs Randy Karcz- Director of Sales & Marketing,](https://reader035.vdocument.in/reader035/viewer/2022062322/56649e7b5503460f94b7cfa3/html5/thumbnails/22.jpg)
a
PROVIDING CREATIVE SOLUTIONS
Thank YouThank You