Had no retakes andwould use portal

Had retakes andwould also use portal

92%Myth 7

Patient Habits withOnline Portals

its withrtals

Patient access to portals will have no impact on satisfactionMyth 1

Security of images will be the primary obstacle in preventing patients from using a portalMyth 2

Myth 1

Security will be the primary obstacle in preventing patients from using a portal

Age will be a hurdle for adoptionMyth 3

Patients will be more likely to use a portal for their children’s images than their ownMyth 4

Patients currently using online tools are more likely to use a portal than those who don’tMyth 5

For patients who use the portal, there are some exams considered more important to have access to than othersMyth 6

Patients with a history of having images retaken are more likely to use a portalMyth 7

For patients who use the portal, there are some exams considered more important to have access to than others

Patients currently using online tools to access health information are more likely to use a portal than those who don’t

Myth 2

Myth 6

I T C O M P E T E N C Y A S A F A C T O R F O R A C C E S S

Myth 5

A G E A S A F A C T O R O F A C C E S S

Myth 3 59%of respondents over the age of 71 were very likely to use an image portal

Myth 4

Age will be a hurdle for adoption

37.6% Online imaging patient portal

All exams included in the study received high scores

X-ray Ultrasound MRI CT PETMammogram95.7%95.6% 94.1% 94.3%95% 93.5%

Both patients currently using online tools and those who didn’t have access, indicated they would be likely to use a portal

of the unlikely citesecurity concerns 

indicated they would use a patient portal to access their children’s dataOVER 80%

Patients with a history of having images retaken are more likely to use a portal

Overall likelihood of using a patient portal:

83% De�nitely 17% Unlikely

4 7outof

MythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMyth

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MythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMyth

Myth 2 Myth 2 Myth 2 Myth 2 Myth 2 Myth 2 Myth 2 Myth 2 Myth 2 Myth 2 Myth 2

with

44Patients will be more likely to use a portal for their children’s images than their own

41.3%

Preferred method of image delivery:

8%

D O W N L O A D F U L L S T U D Y F O R C O M P L E T E D E T A I L S

79% 76%

reported they would return to the imaging facility if needed in the future

indicated they would recommend the medical providers' services to others

Both hard copy and online imaging patient portal

Access to a patient portal would positively impact patients' relationships with their medical providers

Patient access to portals will have no impact on satisfaction

E X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S S

S E C U R I T Y A S A F A C T O R F O R A C C E S S

Source: "Patient Attitudes Regarding Use And Utility Of A New Patient Portal Platform," James Wood and Timothy R. Hertweck, IDR Medical GmbH, June 2013.

@ h t t p : / / w w w . c a r e s t r e a m . c o m / s t u d y

Myth 2