Download - Presentation on Verbal Communication
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PRESENTATIONON VERBALCOMMUNICATION
ORALANDWRITTEN
Group Number : 6
Group Members: Swadheen Kapasia
Tiju. K. Chandy
Shubham Johri
Ankit Jain
Rishi Bhatia
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MEDIAOF COMMUNICATION
Communication
VerbalCommunication
OralCommunication
WrittenCommunication
Non VerbalCommunication
Sign Language Body Language
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VERBALCOMMUNICATION: ORAL
Communication through mouth.
Individuals converse with each other, either directly or
telephonically.
Recommended when the communication matter is oftemporary kind or where a direct interaction is required.
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TYPESOFORALCOMMUNICATION
Oralcommunication
Formal OralCommunication
Informal OralCommunication
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ADVANTAGES OFORALCOMMUNICATION
Provides immediate feedback and clarification.
Builds up healthy climate in the organization by bringing
the superior and subordinate together.
Economical, both in the term of money and time.
Flexible
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DISADVANTAGESOFORALCOMMUNICATION
There is no formal record of communication
Lengthy and distant communication cannot be effectively
conveyed
The same words said in different tones may convey very
different messages.
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SILENCE AS COMMUNICATION
Silence shows our disinterestedness in something .
We also keep quite to suppress our anger.
Working quietly shows satisfaction while making noises at
work shows some discontent.
At last silence is a multipronged communication tool and
speaks louder than word.
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LISTENING
NOORALCOMMUNICATIONCANBEEFFECTIVEWITHOUTPROPER
LISTENINGONTHEPARTOFTHERECEIVEROFTHEMESSAGE.
TEN COMMANDMENTS OF LISTENING:
1. Stop talking.
2. Put the talker at ease.
3. Show the talker that you
want to listen.4. Remove distractions.
5. Empathize with the talker.
6. Be patient.
7. Hold your temper.
8. Go easy on argument and
criticism.9. Ask question.
10. Stop talking.
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VERBALCOMMUNICATION: WRITTEN
Entails transmission of message in Written for properfunctioning of the organization
Helpful for future reference.
Unique, formal than speech.
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ADVANTAGES OFWRITTENCOMMUNICATION:
Records ,References for future .
Facilitates proper assigning of responsibilities.
Good written communication builds organizations
image.
Promotes uniformity in policy and procedure.
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DISADVANTAGESOFWRITTEN
COMMUNICATION
Never provides immediate feedback and clarification
Costly, in terms of money and time.
Poor presentation of the message or the instruction can
result in misunderstanding and wrong responses.
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WITH THISWEENDHEREPRESENTINGTHE
BRIEFDESCRIPTIONABOUT
THEVERBAL COMMUNICATION
ANDITSSUBPARTS.
Thank You