Download - QNX Solutions Network Delivering Excellence Together Kimm Krueger, Director, Worldwide Channels
QNX Solutions NetworkDelivering Excellence Together
Kimm Krueger, Director, Worldwide Channels
The Importance of the QNX ChannelAnd what this means to you
The QNX ChannelQNX Reseller ProgramQNX Reseller LaunchThe Proliferation of QNX The Customer Resellers
Agenda
Create global channel to accommodate unfettered growth
Identity and position in the embedded market space
Proliferate QNX around the globe > Professional representation
> Technical expertise
Build a strong channel, with a strong identity
Service the channel and the customer
Support the channel and customer with programs
Continue channel evolution– our success is never final
The QNX Channel
Seattle Dallas San JoseLos Angeles
Boston Chicago Detroit Philadelphia
UKGermany
France
Japan
Ottawa
Headquarters in Ottawa240 employees with
13 offices in 8 countries
27 distributors representing 29 countries
QNX Around the World
6
QNX Channel Success
Unprecedented growth over last year> Revenue – 35% growth
> Mass – 27% increase in distribution partners
> Interest in distributing QNX – large spike – daily inquiries
Channel development continues> Third tier to be added – resellers
> Evolution of channel sophistication – selling and developing
> Programs developed to support channel and it’s momentum
Education - Intel
Major Accounts
Marketing support
Partner Kitting
7
QNX Solutions Network
Today QNX proudly unveils the third tier of our channel
8
QNX Solutions Network
QNX Reseller Launch
November 19th, 2003
QNX Russia 2003
St. Petersburg, Russia
9
Reseller Program
Importance> QNX corporate and QNX distribution work together to evolve
channel further – a third tier
> Official designation for reseller
> Peace of mind for the customer
> QNX reseller can access many program benefits via QNX
distributor
> Building an effective and efficient team to service the QNX
customer base
> Extending our reach to extend customer service
10
Channel Program Tiers
Seniority, Commitment
QNX Expectations
Marketing Tools
Support ToolsProspecting Tools
Welcome KitsBrochures
Lead Referral
Plaques
Technical Books
Recruitment Kits
Sustaining Tools
Sales/Technical Training
White Papers/Success Stories
Quarterly/Weekly Updates
13
Reseller Program Launch
Dateline - St. Petersburg, Russia…………
> There are many excellent reasons that QNX would choose to launch this
program with SWD The QNX/SWD relationship, 12 years strong Consistent performers and a powerhouse at developing and
servicing their market One of the most advanced distribution partners we have, particularly
from the technical and marketing perspectives – this is evident from their customer base
Strategic initiatives – seeding future generations with education programs - have signed the most universities to this QNX program – another reason we are launching our joint educational program with them
They are the only distribution partner – so far, who have managed to bring our co-founder, Dan Dodge to their events!
QNX is very proud to have SWD as a distribution partner!
The Proliferation of QNX
LADA
15
The Customer Comes First
#1 QNX Corporate Objective
> Focus on always improving the Customer Focus on always improving the Customer
experienceexperience There are many facets to this initiative within QNX and many
functional groups involved One of these important facets, to improve the customer experience,
are the sales teams, of which the QNX channel is one component The Indirect group works tirelessly, with many internal departments,
to train, support, plan, and strategize – and now evolve and extend This program is one of the biggest initiatives to improve our
customers experience, from a sales perspective QNX launches this new tier in our channel to better service you, the
customer.
16
QNX Solutions Network
It is with great pleasure QNX confers the official status QNX Reseller to the
following companies:
ACK Company CBO BC LLC ISC Computers Ltd. JS RTS Ukraine Ltd.
Nautsilus Ltd. ProSoft Ltd. SOLCOMtech UNIT Ltd.
17
Thank You
Delivering Excellence Together