Quantitative Data Analysis
Multiple Linear Regression, Validity and Reliability Testing
W. Rofianto
CONTOH ANALISIS STATISTIK
Working Paper
Peran Service Quality serta Loyalty Program dalam membentuk Loyalitas Nasabah
Whony Rofianto, Brilyan Wicaksono & Rachdiaz Judha DIndonesia Banking School
Uji Validitas
1
2
3
KMO ≥ 0.5
MSA ≥ 0.5
Factor Loading ≥ 0.7
Uji Reliabilitas
Cronbach α ≥ 0.7
Ringkasan Uji Validitas Reliabilitas
Variabel Indikator Muatan Faktor Kesimpulan Cronbach α Kesimpulan
Customer Satisfaction[CS]
CS1 0.816 Valid
0.850 Reliabel
CS2 0.825 Valid
CS3 0.837 Valid
CS4 0.778 Valid
CS5 0.700 Valid
Multiple Linear Regression
MultipleLinear Regression
Multiple Linear Regression1
3
2
4 5
VIF ˂ 5
Ringkasan Uji Hipotesis
0.255**
0.390**
0.355***
0.450***
*=p value ˂0.05, **=p value <0.01, ***=p value <0.001
0.191*
0.852***