Quantitative Data Analysis

Multiple Linear Regression, Validity and Reliability Testing

W. Rofianto

CONTOH ANALISIS STATISTIK

Working Paper

Peran Service Quality serta Loyalty Program dalam membentuk Loyalitas Nasabah

Whony Rofianto, Brilyan Wicaksono & Rachdiaz Judha DIndonesia Banking School

Model Penelitian

Data Penelitian

Uji Validitas

Uji Validitas

1

2

3

KMO ≥ 0.5

MSA ≥ 0.5

Factor Loading ≥ 0.7

Uji Reliabilitas

Cronbach α ≥ 0.7

Ringkasan Uji Validitas Reliabilitas

Variabel Indikator Muatan Faktor Kesimpulan Cronbach α Kesimpulan

Customer Satisfaction[CS]

CS1 0.816 Valid

0.850 Reliabel

CS2 0.825 Valid

CS3 0.837 Valid

CS4 0.778 Valid

CS5 0.700 Valid

Computing Mean

Multiple Linear Regression

MultipleLinear Regression

Multiple Linear Regression1

3

2

4 5

VIF ˂ 5

Ringkasan Uji Hipotesis

0.255**

0.390**

0.355***

0.450***

*=p value ˂0.05, **=p value <0.01, ***=p value <0.001

0.191*

0.852***