Jacob Snow 4800 Steiner Ranch Blvd Austin TX 78732 (817) 808-8976 Jacob.N.Snow@gmail.com

Professional Summary: As a results and deal driven leader, I have built a solid reputation for forging and managing

relationships based on a foundation of trust and integrity. My expertise lies in business-to-business

sales, account management, customer service/relations, and financial analysis.

EDUCATION

Bachelor of Arts, Public Administration

Texas State University - San Marcos

RELEVANT COURSEWORK

Analytical and Technical Writing

Public Finance

Public Administration and Personnel

Business Administration ____________________________________________________________________________________________________________________________

PROFESSIONAL EXPERIENCE

Business Relationship Manager, Wells Fargo Bank N.A., 2012- Present

Created/maintained mutually beneficial relationships via out-bounding and business to business sales

Exceeded quarterly and annual sales quotas through cold/warm leads and maintaining a book of business

Managed over four dozen accounts generated over 65 million in business revenue annually

Cross-Sell business products to achieve profitability objectives based on needs/financial goals

Awarded Shared Success 35 times for Top Box Surveys for exceptional customer service

Ranked # 2 in 2015 in Key Metric Drivers such as customer satisfaction and business development

Awarded CTX Star Performer in 2014 for lending over 1.2 Million in funds to small business

Administrative Intern, Office of the Texas Attorney General, August 2011-January 2012

Supported Assistant Attorneys General by preparing and processing court documents

Assisted child support officers in arrival of clients for negotiation

Supported the requests for information about initiated, modified, and enforcement of client’s cases

Contributed to 45% increase in case establishment and closings

Trainer/Server/Administrator, Texas Roadhouse - San Marcos/Austin 2007 - 2012

Trained 34 new employees in effective customer and up selling service skills

Managed and submitted employee payroll and inventory to TRH Corporate.

Achieved sales leader status for annual spring sales push in 2009, 2010, and 2011

SUMMARY OF QUALIFICATIONS

Proficient in use of MS Office suite products (Excel, Word, PowerPoint, Adobe, CRM)

Excellent oral and written communication skills

Strong analytical and persuasive abilities

Ability to organize and prioritize work, meet deadlines, and manage changing priorities effectively

ACTIVITIES & LEADERSHIP

Class President-Member Lambda Chi Alpha Fraternal Organization, Texas State University San

Marcos, Fall 2009-2011

Member- Free Trade Alliance Future Global Leaders Coalition at Texas State University,

Fall 2010

Board Member- Wells Fargo Austin Volunteer Chapter, 2012-present

Volunteer Member- Rebuild Austin Together, 2012 –present