resume 2016
TRANSCRIPT
Jacob Snow 4800 Steiner Ranch Blvd Austin TX 78732 (817) 808-8976 [email protected]
Professional Summary: As a results and deal driven leader, I have built a solid reputation for forging and managing
relationships based on a foundation of trust and integrity. My expertise lies in business-to-business
sales, account management, customer service/relations, and financial analysis.
EDUCATION
Bachelor of Arts, Public Administration
Texas State University - San Marcos
RELEVANT COURSEWORK
Analytical and Technical Writing
Public Finance
Public Administration and Personnel
Business Administration ____________________________________________________________________________________________________________________________
PROFESSIONAL EXPERIENCE
Business Relationship Manager, Wells Fargo Bank N.A., 2012- Present
Created/maintained mutually beneficial relationships via out-bounding and business to business sales
Exceeded quarterly and annual sales quotas through cold/warm leads and maintaining a book of business
Managed over four dozen accounts generated over 65 million in business revenue annually
Cross-Sell business products to achieve profitability objectives based on needs/financial goals
Awarded Shared Success 35 times for Top Box Surveys for exceptional customer service
Ranked # 2 in 2015 in Key Metric Drivers such as customer satisfaction and business development
Awarded CTX Star Performer in 2014 for lending over 1.2 Million in funds to small business
Administrative Intern, Office of the Texas Attorney General, August 2011-January 2012
Supported Assistant Attorneys General by preparing and processing court documents
Assisted child support officers in arrival of clients for negotiation
Supported the requests for information about initiated, modified, and enforcement of client’s cases
Contributed to 45% increase in case establishment and closings
Trainer/Server/Administrator, Texas Roadhouse - San Marcos/Austin 2007 - 2012
Trained 34 new employees in effective customer and up selling service skills
Managed and submitted employee payroll and inventory to TRH Corporate.
Achieved sales leader status for annual spring sales push in 2009, 2010, and 2011
SUMMARY OF QUALIFICATIONS
Proficient in use of MS Office suite products (Excel, Word, PowerPoint, Adobe, CRM)
Excellent oral and written communication skills
Strong analytical and persuasive abilities
Ability to organize and prioritize work, meet deadlines, and manage changing priorities effectively
ACTIVITIES & LEADERSHIP
Class President-Member Lambda Chi Alpha Fraternal Organization, Texas State University San
Marcos, Fall 2009-2011
Member- Free Trade Alliance Future Global Leaders Coalition at Texas State University,
Fall 2010
Board Member- Wells Fargo Austin Volunteer Chapter, 2012-present
Volunteer Member- Rebuild Austin Together, 2012 –present