Risk based inspection program, use the right tool for the risk?
Ir. Rob van Dorp (Msc)Inspectorate of environment and TransportThe Netherlands
Inspectie Leefomgeving en Transport
What to inspect??
Inspectie Leefomgeving en Transport
What to inspect??
Risk?
Compliance??
Inspectie Leefomgeving en Transport
The world according to Sparrow:
• Traditional focus inspectorate: Illegal activitys
Inspectie Leefomgeving en Transport
The world according to Sparrow:
• However there are also harmfull activitys
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Harmfull
Illegal
Area of harmfull activitys where inspectorates have the autority to act:
Inspectie Leefomgeving en Transport
Traditional planning of Risk based Inspectios of illegal and harmfull activities
ComplianceLow High
Risk
Low
High
Inspectie Leefomgeving en Transport
ComplianceLow High
Risk
Low
High
Priority, Inspections and sanctions
Priority: compliance assistance
Some random inspections Ignore
Inspectie Leefomgeving en Transport
However: The risk of non compliance
Inspectie Leefomgeving en Transport
unwilling willing to improve no need to improve
Inspectie Leefomgeving en Transport
Acceptable level of compliance (from the perspective of allowable harm)
Inspectie Leefomgeving en Transport
Acceptable level of compliance (from the perspective of allowable harm)
Remove from market (breaking the system)
Inspections and compliance assistence
trust based approach
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trust based approach:
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Eachother
The system
Trusting:
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Uncontrolled system
materials primary productionprocess
product
Company
Quality inspections
materials Primary productionprocess
Company
Qualityinsp.
reworkwastel
Process control
materialen primaire productie processen
bedrijf Stuursignaal
HerstelAfval
(eind)controle
Quality control
materialen primaire productie processen
bedrijf Stuursignaal
HerstelAfval
(eind)controle
Onderhoud HRM Inkoop Etc.
Sturing
eisen
Interne Audits
Quality assurance
materialen primaire productie processen
bedrijf Stuursignaal
HerstelAfval
(eind)controle
Onderhoud HRM Inkoop Etc.
Sturing
eisen
Interne Audits
Trusting the system
Inspectie Leefomgeving en Transport
Do you trust the system?
• The system has to be up to the task, and so does your inspection tool!
Inspectie Leefomgeving en Transport
There is always a system!
Inspectie Leefomgeving en Transport
Do you trust the system?
• The system has to be up to the task, and so does your inspection tool!
Inspectie Leefomgeving en Transport19
There are a number of ways to squeeze an orange!
Inspectie Leefomgeving en Transport
But is it up to the tasks??
O.K.
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O.K.
System
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Not so 9001System
Inspectie Leefomgeving en Transport24
Might be O.K.
System
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So what to inspect to ensure safe orange juice??
Inspectie Leefomgeving en Transport26
O.K.
Might not be O.K.
??
Inspection Tool
Inspectie Leefomgeving en Transport
• 1 carton of orange juice: 20 oranges
• 24 for hours of production• 120 bottles a minute (500.000 a
year)
Quality control:FiltersSample testingProces monitoringPasturisation
Inspectie Leefomgeving en Transport
So how to inspect?
Might not be O.K. by itself
Inspection Tool
Might be O.K.
??
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What to inspect!
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Level of inspection tool
Level of development of the company
Level of development of the company Level of inspection tool Uncontrolled process Product inspections Quality inspections Process monitoring Process control Inspections on supporting systems Quality control Audits Quality assurance System inspections Quality system Information exchange and partnership
Inspectie Leefomgeving en Transport
Level of inspection tool
Level of development of the company
development of paper systems
Inspection burden
What if the levels do not match
Inspectie Leefomgeving en Transport
Trusting eachother: Pre conditions for a trust based approach• Trust Rule 1: Make contact personal• Trust Rule 2: Define common goals• Trust Rule 3: Set the right example• Trust Rule 4: Build trust with sensible rules• Trust Rule 5: Share responsibility and trust• Trust Rule 6: Stay on course and keep calm, • even when things go wrong• Trust Rule 7: Rely on informed trust, not on blind trust• Trust Rule 8: Be mild on mistakes but crush abuse• Trust Rule 9: Dare to experiment and learn from experience
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Example:
De praktijk
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• Family company• Started in 1920• Transports all over the world• 1000+ employees• Tanktransport, tank cleaning
De praktijk
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policy
•Improvement•Openness•Respect•Humour
•Initiative•Engagement•Togetherness•Carrying out what we have agreed
Our Values
Our Values
De praktijk
Inspectie Leefomgeving en Transport
materialen primaire productie processen
bedrijf Stuursignaal
HerstelAfval
(eind)controle
Onderhoud HRM Inkoop Etc.
Sturing
eisen
Interne Audits
De praktijk
Inspectie Leefomgeving en Transport
What did we do?
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Thank you for listening,
• Rob van Dorp• +32704563273• [email protected]