Download - Smc socialmedia training_07-28-10_lg2
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Facebook for the FlounderingA workshop presented by Social Media Club, Sacramento
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Contributors
socialmediaclub.org
This work is licensed under the Creative Commons Attribution-NoDerivs 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nd/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
Lesley Miller, Associate Director – Programming for SMCSac and Director of Public Relations, 3Fold Communications.
Laura Good, Membership Director for SMCSac and Director of Programs and Operations at SARTA.
Jeff Marmins, Executive Director for SMCSac , Principal, Social Media Path and co-founder, C7Group.
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This work is licensed under the Creative Commons Attribution-NoDerivs 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nd/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
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An Introduction
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Facebook is for everyone.
socialmediaclub.org
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Why is Facebook Important?
socialmediaclub.org
• Growth hasn’t slowed
• Your consumers are there
• A place for everyone - from individuals, to companies to nonprofits
• So many functions
• Access to power
• Facebook is now connected to more than 15,000 websites including Yelp, CNN, and YouTube.
• Easy to use
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Why goals matter.
socialmediaclub.org
• You can’t measure success if you don’t know what you’re chasing.
• Brand awareness?
• Increased presence at events?
• Donations/Sales?
• Top of mind awareness?
• Reaching a new demographic?
• Customer service?
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Profile? Page? Group? I’m lost!
socialmediaclub.org
• Profiles are for individuals. ONLY. Trust us.
• Pages are for brands/businesses/nonprofits
• You should have an individual profile to administer a page.
• Groups are used for connecting people, discussion, solidarity.
• Causes are an application for nonprofits/fundraising.
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Personal Profile Overview
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Profile Page Navigation & Tips
socialmediaclub.org
• Profiles Page is what others see.
• Customize who sees what on your Profile by using Facebook Privacy features.
• Use Friends Lists in conjunction with Privacy Features for better control.
• Set up a custom URL for your profile page http://www.facebook.com/username/
• Choose your URL wisely – you will never be able to change it.
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Home Overview
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Home: Your Facebook Dashboard
socialmediaclub.org
• Home view is custom to every individual.
• News Feed is the activity of all your friends and Pages you’ve Liked.
• News Feed has two modes:
• Top News: What Facebook wants to highlight (Default view)
• Recent: Reverse chronological order
• Filter News Feed using your Friends Lists
• Group activity is not in News Feed.
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Page Overview
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Tips on Creating a Business Page
socialmediaclub.org
• Choose your Page name with great care –it cannot be changed later.
• Choose the right Category for your organization – this impacts the featured information on your Page AND can never be changed.
• Create a custom URL for your Page (need 25 fans before you can do this) http://www.facebook.com/username/
• Custom URL can never be changed –choose wisely
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Tips on Promoting Your Page
socialmediaclub.org
• Share it on your profile and ask everyone in your organization to do the same
• Suggest it to your Facebook friends
• “@” a reference to your Page in posts you make on other Pages or your own Profile
• Tweet about it
• Add a widget to your webpage
• Include a link in your newsletter
• Share it on your LinkedIn Profile
• Advertise it on Facebook
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Tips on Page Content
socialmediaclub.org
• Keep your page Fresh – post at least one item to the Wall a day M-F
• Update (a messaging feature) your fans when you have something to share. 1-2 times a week is probably often enough.
• Photos are great, especially if you have events. Tagging makes them even better.
• Events can be tied to your Page.
• RSS feed can be tied to your Notes page (Facebook feature).
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Need More Help?
socialmediaclub.org
• "Like" Facebook Page on Facebook Pages http://www.facebook.com/FacebookPages
• Facebook has an excellent Help section. Use it.
• Search for Blog Posts & Tutorials posted on the web (make sure recent as Facebookfeatures change frequently)
• Use your Status Update to ask a question & your friends mayl help.
• Crowd Source Twitter for answers.
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Shortcuts
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Easy Shortcuts to Enhance Content
socialmediaclub.org
• Post your Facebook Page updates to twitter: http://www.facebook.com/twitter/
• Post your Blog or other RSS feed to the Notes tab on your Page http://www.facebook.com/help/?page=818#!/help/?faq=12431
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Easy Shortcuts to Enhance Content
socialmediaclub.org
Many third party apps to make things easier. Some examples:
• Twitter Feed tab : Involver app Twitter for pages http://www.involver.com/
• YouTube tab : Involver app YouTube for pages http://www.involver.com/
• Use an application like Twitterfeed to post your web page RSS feed to your Page Wall. http://twitterfeed.com/
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Advanced Concepts
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Where does Facebook Fit?
socialmediaclub.org
• Integrated Strategy – where else are you?• Sales and Business Development• Customer Service • Marketing• Relationship Management
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socialmediaclub.org
Advertising, Events, SEM,
One-to-one, Reputation, Credibility,
Engagement
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Connecting Facebook
socialmediaclub.org
• Syndicate your blog with RSS• Facebook Open Graph / “Like” Button• Make sharing easy• Use Calls to action (FBML)• Keep an eye on:
• Facebook's Credits• The URL prediction
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Open Graph / FBML
socialmediaclub.org
Resources
“..My identity is not just defined by things on Facebook, it's defined by things all over the Web.” Mark Zuckerburg
• Static FBML• http://developers.facebook.com/plugins• Facebook Pages on FB
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Community = Responsibility
socialmediaclub.org
“When you have a small community there is a responsibility to trust one another, and it’s a much stronger bond than an anonymous internet.”Jesse Stay, CEO of SocialToo.com Co-Author, "I'm on Facebook -- Now What???"Author, "FBML Essentials" (O'Reilly)
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Thank you
socialmediaclub.org
The Sacramento Chapter of the Social Media Club is grateful for the support of our sponsors.
The Sacramento Press and Chipotle
Please send any questions or comments to [email protected]