The Cloud, Mobility & Collaboration
Best Practice Lawyers
Presented by Stephen Butler & Ian Bollen
Who are Red Rain?
• Specialist and independent legal systems consultancy and software developer
• 8 staff
• Clients in all segments of market
• Over 100 man years of working with legal systems
• Aderant, Elite, LEAP, Open Practice, Inprotech, Caseflow, MatterSphere, LawMaster, Locus, Keystone, CLO, Filepro
• Mobile and cloud based software solutions
• RedView platform
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Agenda
• What is the cloud?
• Buzzwords explained
• Pros & Cons
• The growth of mobile
• How people are using mobile devices
• Collaboration
• Working with Customers
• What Red Rain is doing
• Thought leadership?
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What is the Cloud?
• Software, hardware and data that is not located in your office
• Why is it possible?
• Virtualisation technology
• Internet access speeds
• advances in storage technology
• These technologies bring economies of scale and hence commercial opportunities
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What is the Cloud? 5
“Types” of Cloud
• Software as a Service (SaaS)
• Gmail, Hotmail
• Google Apps, Office 365
• Dropbox, MS Skydrive, Google Drive, Amazon
• Salesforce.com, MYOB Account Right
• Infrastructure/Platform as a Service (IaaS)
• No network hardware at all in the office
• Intelligent Desktop or Dumb terminal
• Citrix, Terminal Services, RDP
• Hybrid approaches
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Private Cloud vs Public Cloud
• Private Cloud
• Hosted in a data centre externally
• Hardware and equipment is purchased and owned by firm
• Software is licensed by firm
• Managed by provider – “managed services”
• Public Cloud
• Hosted in a data centre externally
• Hardware and equipment is owned by provider
• Operating software is licensed by provider
• Rent a “slice” of the infrastructure
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The Advantages
• Typically a rental pricing model
• No capital expenditure
• Fees that move up or down based on number of users
• No need to manage infrastructure
• Software version updates with SaaS
• No investment in technical skills with IaaS
• IaaS
• No floor space and related electricity costs
• Lower IT staffing costs
• Lower hardware and software costs
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Considerations
• Commercial Viability of the Provider
• Are they going to be in business in the future?
• Do they have the management capability required?
• Data Security
• ISO27001 standards
• Data Sovereignty
• Privacy Commission
• Patriot Act
• US Discovery capability
• European Safe Harbour Provisions
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However the cloud is here today and more
and more capability is becoming available
ILTA Legal Purchasing Survey 2012
• 32% utilising a cloud solution
• 38% researching doing so
The Cloud & the Legal market
• Filepro, LawMaster and LEAP Office have private hosting options
• LEAP Cloud released 1 year ago now claim 1,000 end users
• Overseas
• Rocket Matter, LawCloud
• NetDocuments
• Online Will Drafting
• The Virtual Law Firm???
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Mobility 12
Legal & Mobility
• iPad/iPhone the weapon of choice
• Android smart phones greater penetration with general population
• Early days for Windows 8/Surface
• ILTA Legal Purchasing Survey 2012
• 66% purchasing iPad
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Legal & Mobility
• iPad Benefits
• Light to carry, rapid access
• Reading capability, Email access
• iPad Disadvantages
• Limited MS Office (need Office 365)
• Integrated business apps
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Apps Lawyers are Using
• Document Management/Annotation
• iAnnotate, PDF Expert,
• QuickOffice, GoodReader
• Note taking
• One Note, Notes Plus
• Scanning
• ScannerPro, CardScan
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Lexis Nexis Red 16
Jury Pad 17
Firm Branded Utilities 18
Collaboration
• The cloud and the internet facilitate electronic client collaboration
• “Client Extranet”
• “Client Portal”
• Client Self Service
• Available anytime
• Closer involvement of client in process
• Decrease phone calls from clients (non-chargeable)
• Proactive client management (notifications)
• Build client loyalty
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Case Study: Slater & Gordon 20
Case Study: Slater & Gordon 21
Case Study: Results Legal 22
Case Study: Results Legal 23
RedView 24
RedView
Demonstration
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RedView 26
RedView 27
RedView 28
