the cloud, mobility & collaboration in the legal industry
DESCRIPTION
Our presentation to the Best Practice Lawyers Group in regard to the Cloud, Mobility and Collaboration. 1. A discussion on what the cloud is, what are the concepts involved, an explanation of some of the buzzwords and the benefits that are applicable to a law firm. 2. The growth of mobile devices and examples of some of the apps that lawyers and using and law firms are developing for themselves. 3. Examples of how some firms are using the internet to connect and collaborate with their clients. 4. Some background on how RedView is pulling all of these concepts together.TRANSCRIPT
The Cloud, Mobility & Collaboration
Best Practice Lawyers
Presented by Stephen Butler & Ian Bollen
Who are Red Rain?
• Specialist and independent legal systems consultancy and software developer
• 8 staff
• Clients in all segments of market
• Over 100 man years of working with legal systems
• Aderant, Elite, LEAP, Open Practice, Inprotech, Caseflow, MatterSphere, LawMaster, Locus, Keystone, CLO, Filepro
• Mobile and cloud based software solutions
• RedView platform
2
Agenda
• What is the cloud?
• Buzzwords explained
• Pros & Cons
• The growth of mobile
• How people are using mobile devices
• Collaboration
• Working with Customers
• What Red Rain is doing
• Thought leadership?
3
What is the Cloud?
• Software, hardware and data that is not located in your office
• Why is it possible?
• Virtualisation technology
• Internet access speeds
• advances in storage technology
• These technologies bring economies of scale and hence commercial opportunities
4
What is the Cloud? 5
“Types” of Cloud
• Software as a Service (SaaS)
• Gmail, Hotmail
• Google Apps, Office 365
• Dropbox, MS Skydrive, Google Drive, Amazon
• Salesforce.com, MYOB Account Right
• Infrastructure/Platform as a Service (IaaS)
• No network hardware at all in the office
• Intelligent Desktop or Dumb terminal
• Citrix, Terminal Services, RDP
• Hybrid approaches
6
Private Cloud vs Public Cloud
• Private Cloud
• Hosted in a data centre externally
• Hardware and equipment is purchased and owned by firm
• Software is licensed by firm
• Managed by provider – “managed services”
• Public Cloud
• Hosted in a data centre externally
• Hardware and equipment is owned by provider
• Operating software is licensed by provider
• Rent a “slice” of the infrastructure
7
The Advantages
• Typically a rental pricing model
• No capital expenditure
• Fees that move up or down based on number of users
• No need to manage infrastructure
• Software version updates with SaaS
• No investment in technical skills with IaaS
• IaaS
• No floor space and related electricity costs
• Lower IT staffing costs
• Lower hardware and software costs
8
Considerations
• Commercial Viability of the Provider
• Are they going to be in business in the future?
• Do they have the management capability required?
• Data Security
• ISO27001 standards
• Data Sovereignty
• Privacy Commission
• Patriot Act
• US Discovery capability
• European Safe Harbour Provisions
9
However the cloud is here today and more
and more capability is becoming available
ILTA Legal Purchasing Survey 2012
• 32% utilising a cloud solution
• 38% researching doing so
The Cloud & the Legal market
• Filepro, LawMaster and LEAP Office have private hosting options
• LEAP Cloud released 1 year ago now claim 1,000 end users
• Overseas
• Rocket Matter, LawCloud
• NetDocuments
• Online Will Drafting
• The Virtual Law Firm???
11
Mobility 12
Legal & Mobility
• iPad/iPhone the weapon of choice
• Android smart phones greater penetration with general population
• Early days for Windows 8/Surface
• ILTA Legal Purchasing Survey 2012
• 66% purchasing iPad
13
Legal & Mobility
• iPad Benefits
• Light to carry, rapid access
• Reading capability, Email access
• iPad Disadvantages
• Limited MS Office (need Office 365)
• Integrated business apps
14
Apps Lawyers are Using
• Document Management/Annotation
• iAnnotate, PDF Expert,
• QuickOffice, GoodReader
• Note taking
• One Note, Notes Plus
• Scanning
• ScannerPro, CardScan
15
Lexis Nexis Red 16
Jury Pad 17
Firm Branded Utilities 18
Collaboration
• The cloud and the internet facilitate electronic client collaboration
• “Client Extranet”
• “Client Portal”
• Client Self Service
• Available anytime
• Closer involvement of client in process
• Decrease phone calls from clients (non-chargeable)
• Proactive client management (notifications)
• Build client loyalty
19
Case Study: Slater & Gordon 20
Case Study: Slater & Gordon 21
Case Study: Results Legal 22
Case Study: Results Legal 23
RedView 24
RedView
Demonstration
25
RedView 26
RedView 27
RedView 28