The new role of technology in
Consumer Health and Wellness
64%
36%
Not willing to send information to their doctor wirelesslyWilling to send information to their doctor wirelessly
67%
33%
Want to manage their HR onlineWant to manage their HR online
o
68%
32%
Reject the idea to have telehealth visits with their doctors
Evolution of user
interaction
Command Line
Interface (CLI)
1960s-1980s
Graphical User
Interface (GUI)
1980s-2010s
Natural User
Interface (NUI)
2010s-???
Evolution of the User Interface
Source:Microsoft©
WIMP – The GUI Language
Point & ClickMenus
IconsWindows
Microsoft Green Eye Mouse (1983)
Source:Microsoft©
The Problems With WIMP• Users perform
actions through a proxy
• Input is disconnected from the content
• Uses metaphors as abstractions even when they don’t fit the problem space.
• Application is artificially limited to its window
Complicated
2D
By Proxy
Forced Metaphors
Disconnected
Source:Microsoft©
DRIP – The NUI Language
PhysicalIntuitive
ResponsiveDirect
Source:Microsoft©
Direct
Augmented Reality Sensors
Physical
Physics Physical Objects Location
Source:Microsoft©
Responsive
Feedback
Source:Microsoft©
Intuitive
Source:Microsoft©
What Are Good Applications for NUI?
Kiosks Meetings
Mobile
Interactive Advertising
Non-Desk Jobs
Source:Microsoft©
How can we make better experiences?
Virtual vs. Real
70% purchase decisions made in POS
68% purchase decisions aren't premeditated
5% are loyal to a specific brand in a specific category
Real
How can we generate live sensations through tech?
UsefulCustomers can accomplish their goals
UsableCustomers can easily perform tasks
DesirableCustomers enjoy their experience
RealisticGenerate the sensation of real life experiences
Why NUI’s Are Good For UX
Direct – Easy to perform tasks
Intuitive – The content becomes the interface
UsefulIntuitive – Easier for users to figure out how to accomplish tasks
Responsive – Users figure out the right way because the app gives them constant feedback
UsableDirect and Responsive – Creates an emotional connection with the user
DesirableGenerate similar sensation to real time experience
Realistic
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