Transcript
Page 1: The Optimizely Experience Keynote by Matt Althauser - Optimizely Experience London 2014

THE OPTIMIZELY EXPERIENCEMatt Althauser

GM EMEA, Optimizely

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AGENDA

10:05 - 11:15 Optimizely Experience Keynote11:15 - 11:45 Case Study: The Student Room11:45 - 12:00 Break12:00 - 1:00 Optimisation Roundtables1:00 - 2:00 Lunch2:00 - 2:30 Case Study: Haymarket2:30 - 3:15 Creating a Testing Roadmap3:45 - 3:45 Case Study: StubHub3:45 - 4:00 Closing Notes4:00 - 5:00 Networking Drinks

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OPTIMIZELY

Matt Althauser, GM EMEA

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Enable the world to turn data into action

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OUR STORY

2008

Obama Campaign

2010

Optimizely.com Launches!

2009

YC

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DEMO

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AN EXAMPLE: CODE.ORG

Hadi Partovi, Founder

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CAPITALIZING ON TRAFFIC

Winning VariationOriginal

+12 Millionadditional

participants

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CAPITALIZING ON TRAFFIC

*Hadi Partovi, “Simple Testing Can Boost CS Education 29% Overnight.”

PR Launch!A/B Testing Begins

Winning A/B Test !Variation Implemented

OrganizersStudents

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OUR STORY

2008 2010

Optimizely.com Launches!

Obama Campaign

2009

YC

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2011

Targeting

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OPTIMIZE EVERY CHANNEL

Paid Marketing

Content Marketing Organic Traffic

Email MarketingLead Acquisition

Social Media

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AN EXAMPLE: LIFTOPIA!

Dave Nuffer, Product Manager

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OPTIMIZE EVERY CHANNEL

Organic SearchPaid Ads (Search)Direct Traffic

Avg. $ Size Avg. $ SizeAvg. $ Size

% Conversion % Conversion % Conversion

= Online Revenue

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OPTIMIZE EVERY CHANNEL

Pared-Down VariationOriginal Landing Page

+20%additional

conversions

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OPTIMIZE EVERY CHANNEL

Pared-Down VariationOriginal Date Selection Page

+23.7%additional

conversions

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AN EXAMPLE: BLEACHER REPORT

Peter Hastie, Frontend Development

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CAPITALIZING ON TRAFFIC

Current VariationOriginal

+764%social media

followers

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CAPITALIZING ON TRAFFIC

Implemented optimization strategy

*Peter Hastie, “Optimizely Developer Showcase,” OptiCon 2014.

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2011

Targeting

2012

Mobile Web

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AN EXAMPLE: RENTPATH!

Scott Ehly, Site Optimisation/Usability Analyst

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MOBILE WEB

VariationOriginal

+1.6%additional

leads

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AN EXAMPLE: VEGGIE TALES!

Megan Bush, Conversion Optimisation Consultant

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MOBILE WEB

VariationOriginal

+28%Revenue per

Visitor

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2011 2012

Mobile WebTargeting

2013

Localization Localisation

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2011 2012 2013

Localization Localisation

Mobile WebTargeting

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2014

Audiences

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WELL-KNOWN EXAMPLES OF PERSONALISATION

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AN EXAMPLE: IRON MOUNTAIN

Eric Bruyn, Digital Marketing

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PERSONALISING CONTENT

Variation - Targeted for HealthcareOriginal - No Personalisation

+123%content

engagement

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CUSTOMER SUCCESS!

Steven Grijzenhout, Solution Architect Team Lead

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DEMO

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2014

AudiencesDeveloper Platform

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CUSTOMER SUCCESS!

Adam Levinson, Customer Success Manager

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WHAT MAKES CLIENTS!SUCCESSFUL IN TESTING?

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THE MILLION DOLLAR/EURO/POUND!QUESTION:!

!

HOW DO WE GO FROM

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THIS

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TO THIS

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WHAT DOES THE DATA SAY?

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MORE DATA

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MORE DATA

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MORE DATA

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KEY FINDINGS

• Correlation between business impact and # of tests run. (Not earth shattering)

• Correlation between # of users and business impact.

• People focusing on the right thing, can drive huge impact.

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TESTING (LIFE) IS A FUNCTION OF:!HOW MANY / WHAT

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PHILOSOPHIZING + TESTINGTL:DR: Time spent / Impact

• Success at the gym: How many times you go to the gym / what exercises you do

• Success in your job: How long you work / what work you do

• Success in your relationship: How much time you spend together / What kind of time you spend together

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THE PROBLEM

How can we run more impactful tests while decreasing the time spent to run those tests?

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WHY DON’T MORE PEOPLE TEST!HEADLINES?

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KEY FINDINGS• Short lifecycle- an article lasts a day

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KEY FINDINGS

• Complicated process with a lot of stake holders.

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KEY FINDINGS• Give access to your editors and your website could look like this…

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OR THIS…

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NOW INTRODUCING: !REST API + DEVELOPER PLATFORM

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DEVELOPERS.OPTIMIZELY.COM

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2014

Developer Platform

Audiences Ecosystem

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PARTNERSHIPS

Tai Rattigan, Head of Partnerships EMEA

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ECOSYSTEM

• SOLUTIONS PARTNERS

• COMMUNITY

• TECHNOLOGY PARTNERS

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TECHNOLOGY PARTNERS

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action!

data!

causal!inference!

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Campaign Integrations!

What will our ecosystem look like?!

action!

data!

Audience Integrations! Goal Tracking Integrations!

CMS Integrations!

Analytics Integrations!

causal!inference!

!!!

experience!

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13!

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SOLUTIONS PARTNERS

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+

Training Certification

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COMMUNITY

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Developer Platform

Audiences EcosystemNative Mobile

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OPTIMIZELY

Oren Cohen, UK Team Lead

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2014

Developer Platform

AudiencesNative Mobile

Ecosystem

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Enable the world to turn data into action

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