The Situation: A customer want to come to our facility anddo a Kaizen event(???) on a part we make for them. (We knew little about lean manufacturing concepts)
Use only current programs
Add newprograms
Learn newmethodologies
for improvement
Become better using-TOC,
TQM, Zapp!, ISOProvide better
cost, quality anddelivery for our
customers
A
B
C
D
D’
Press page down for assumptions & injection
We can’t do D & D’
A-B Current programs are sufficient
B-D Can only focus on current programs
A-C New methods will provide additional benefits
C-D Have to add new programs to get the benefits
Injection: Be open to new ideas. Our greatest threat iscomplacency and thinking we “know it all”
What are some assumptions? Possible injections
Enhanced current programswith new methods
Use TOC to guide adoptionof new program methods
TOC and new methods willprovide the most benefits
Add only specific aspects(tools) of the new programs
Repeat pressing page down End of slideshow
