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THE STORY OF WORK
BY
DONALD C. KENDIG, CPA
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IN THE BEGINNING…
• There was Human…
… and Human was Boss of his existence.Boss
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THEN THERE WAS HUNGER…
Oh! My tummy aches.
Boss
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THEN THERE WAS WORK…
Apples! Yummy!
Boss
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THEN THERE WAS LONELINESS…
I feel so alone!Boss
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THEN THERE WAS TEAM…Worker WorkerTEAM
… by Divine intervention!
My ribshurt!
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THEN THERE WASTEAMWORK…
Worker
Worker
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THEN THERE WAS AN IDEA…
• If I get more workers, I could make more food!
• Who’s the boss??? I’m the boss!!!
BossWorker
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THEN THERE WAS MORE TEAMWORK…
Boss
Worker
Worker
Worker
Worker
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THEN THERE WERE PROBLEMS
• Some workers take food, but do not work.
• Why can’t workers just work?
Hmm!
Boss
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THEN THERE WAS AN IDEA…
• Joe! How about you watch the workers and I give you food to do it?
• Who’s the boss, now?
BossJoe
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THEN THERE WAS SUPERVISOR…
Supervisor Joe
Great job Joe!
Boss
Great job team!
So why does Joe make more than the workers?
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THIS PROBLEM IS MORE DIFFICULT…
• The problem of workers not working is more difficult than the actual work.
• Why can’t workers just work?
• How do you motivate a worker?
• How do you ensure each worker is doing his or her share of the work?
Hmm!
Supervisor Joe
But back to the story of work…
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THEN THERE WAS AN IDEA…
• Why just make food?
• I can expand and make other things.
• Who’s the boss, now?
Cool!Boss
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THEN THERE WAS EXPANSION…
Supervisor Joe
Boss
Great job team!
Great job team!
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THEN THERE WAS AN IDEA…
• I need to think about what else we could do, but I am so busy working.
• Harry, will you supervise the mining?
• Sally, will you manage the operations?
Sure. Oh, yeah!
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THEN THERE WAS MANAGER…
Supervisor Joe
Supervisor Harry
Manager Sally
Great job Sally!
Boss
Workers
Great job team!
So why does Sally make more than the supervisors and workers?Responsibility!
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THEN THERE WAS REVELATION…
Supervisor Joe
Supervisor Harry
Manager SallyHow do I Get more foodwith less work?
Become Chairman!
Who’s the boss now?
Boss
Workers
Back to the story of work…
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THEN THERE WAS CHAIRMAN, BOARD, AND CEO…
Supervisor Joe
Supervisor Harry
Manager Sally
Great job team!
Board
Great job CEO!
Chairman (Old Boss)
POLICY EXECUTION MANAGEMENT SUPERVISION ACTION!
CEO (New Boss)
Workers
CEO
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NORMAL FLOW OF WORK (PROBLEMS)…
Supervisor Joe
Supervisor Harry
Manager Sally
Board
We need more apples David!
Chairman CEO David
We need more apples Sally!
How do wepick more apples Joe?
Workers
POLICY EXECUTION MANAGEMENT SUPERVISION ACTION!
I’ll ask.
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NORMAL FLOW OF SOLUTIONS (ALSO WORK)…
Supervisor Joe
Supervisor Harry
Manager Sally
Board
Ladies and Gentlemen, we
need more poop!
Chairman CEO David
More fertilizer!
We need more fertilizer!
Workers
POLICY EXECUTION MANAGEMENT SUPERVISION ACTION!
Fertilizer!
Poop!
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THAT’S THE STORY OF WORK!
Boss
But wait! There’s more…
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WORKER VALUE ILLUMINATED…
• A worker is as valuable as s/he provides solutions (works).
• A worker is more valuable, the more solutions/work s/he provides.
• A worker is less valuable, the more problems (work) s/he causes.
• It is a gradient scale of value and a mix of solutions and problems.
• No worker is perfectly valuable.
• No worker is perfectly problematic.
• There are some lines a worker should not cross, though.
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GRADIENT SCALE OF WORKER VALUE
PerfectlyProblematic,Unemployed,Worthless,Destructive
PerfectlyValuable,Indispensable,Priceless,Productive
The MarginalEmployee
You needimprovement
You’reFIRED!
You’reHIRED!
Just keepswimming
You’rePromoted!
You havereally done
well
You’reAverage
You meetexpectations
Rock Star!
HELL! HEAVEN!
But wait! There’s more…
OK
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THE NATURE OF PROBLEMS AND SOLUTIONS…
• Problems and Solutions (work) do not have to be like this.
• A problem (work) is just a difference ofwhat is
and what needs to be.
• A solution (work) is just an answer to (or effort towards) what needs to be.
• There are no perfect solutions (or problems).
Board
Executives
Managers/Supervisors
Workers
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IN CONCLUSION
• Don’t look up!
• Don’t look down!
• Don’t look back!
• Look Forward!
Keep moving FORWARD!