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UNIVERSITY COLLEGE DUBLINBSc in Human Resource Management
SURNAME INITIALS
Abeyaratne W M M P BArambewela V C JChandrasena A M J BJayasinghe H W S RPerera D L R JShathwikka SWijewardane U P
GROUP MEMBERS
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TRAINING AND DEVELOPMENT : THE GE WAYCASE STUDY ON HUMAN RESOURCE DEVELOPEMENT
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GREAT PEOPLE BUILD GREAT COMPANIES
FOUND IN 1876
Operations in 160 countries including Sri Lanka.11 various businesses
with more than 307,000 employees
First company that invest 1 Billion USDfor in house training
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Management Development CentreFirst company to build a cooperate universityConduct three types of courses.• Executive Development• Business Management•Management development
Which are highly useful to develop employeeskills knowledge and attitudes
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FORMAL / INFORMAL LEADERSHIOP DEVELOPMENT
Formaldelivered by experience trainers in a systematic intentional way within a school, academy, college, institute or university. Formal learning consist of a curriculum which is highly structured with topics/sessions.
InformalInformal learning, which
typically takes placenaturally as part of some
other activity
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GE APPROACH TO LEADERSHIOP DEVELOPMENT
Formal InformalClassroom based: Executive, Business, and Management Development programs
On-the-Job Training – “Work-Out Program” taking out “Fat” from system
Classroom/Lab: Financial Management Program (Finance)
Action-Learning - Taking Consultant Role
E-Learning based programs Job-rotational ProgramCoaching and Mentoring
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EFFECTIVENESS OF FORMAL LERNING
Formal EffectivenessClassroom based: Executive, Business, and Management Development programs
Since large groups are trained (200) effectiveness is more of a average
Classroom/Lab: Financial Management Program (Finance)
This is more effective since participants can see the immediate application of the learned subject
E-Learning based programs More cost effective as well as participants gets the freedom to learn at their own phase. But lacks the value addition from a trainer.
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EFFECTIVENESS OF INFORMAL LERNING
Informal EffectivenessOn-the-Job Training – “Work-Out Program” taking out “Fat” from system
Highly Effective, employee learn on the job and see the results
Action-Learning - Taking Consultant Role
Conceptual thinking to more execution level knowledge can be gained thought this approach.
Job-rotational Program Takes some time to ramp-up but very practical learning approach to expanding employee abilities.
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TANGIBLE & INTANGIBLE COSTSTANGIBLE INTANGIBLE
Tangible costs are physical and quantifiable costs of running a business. This costs normally include things a business can buy directly for specific costs, such as, labor, materials, buildings, salary & wages, leases, operational inputs, employee medical benefits, transportation and commercial
Intangible costs are nonphysical one and harder to measure. But however it could be real and important to business success/ failure.
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• GE spent $1 billion for in-house training program for every year.• They spend $ 38 million annually for outside degree programs.• $46 million for build a residential building.• They train every manager for six sigma (quality management
program).invest $200 million. • Black belts, green belt & master black belt courses. ( invest $250
million)• $80 million spent to build an art training centre.
TANGIBLE COST AT GE
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• Productivity loss of $47 an hour ( course conducted in 3 days)• Online course (time)
INTANGIBLE COST AT GE
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WHAT GE ACHIEVED THROUGH HRD
Earnings
Organizational Benefits Individual Benefits
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Organizational BenefitsEmployer Brand
Higher Rate Of Productivity
Effective & Efficient Leadership
Decrease In Wastage &
Supervision
Employee motivation
Individuals BenefitsCareer Advancement
Variation Of Skills & Knowledge
Learning Culture
Job Security
Confidence To Face Challenge
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Organizational & Individual Benefits
COMPETITIVE ADVANTAGE
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CONCLUSION
Formal Leadership vs Informal Leadership ?
Benefits of Leadership development.Improve Business growthImproved employee retentionImproved bottom line performanceInstant problem solving abilityGreater market value over time.Improved business sustainability
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THANK YOU