Download - Transforming law firms through change
All About Change Coaching, Consulting, Mentoring.
Support for professional service firms
All
About
Change
Who we are:
Twenty-five years’ experience in leading professional service firms
Specialises in Change Leadership and Change Management
Professional Services COO with direct P&L experience
MBA, PRINCE2®, FILM; FIC;
25 years’ experience including Arthur Andersen, Credit Suisse and McDermott Will & Emery
Specialises in business services, lawyer mums, and women in technology
Global Services Manager with international experience
John Wade
Sherry Bevan
Fifty years’ psf experience: banks; consulting; law firms
Corporate and Executive coaches: change leadership and management expertise
All
About
Change
Agenda
Introductions
Goals: yours; ours
Eight steps to change
Leadership
Communication
Next steps
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Change
So. Important – or not?
What drives change in your firm?
Today?
Tomorrow?
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Change
Types of change
Types of change 1
Survival change• Kodak• Nokia(2012)
• Manches
Transformative change• Toyota• Nokia (1990)
• MacDonalds• Slater Gordon
1 Daft, R. (2008): The leadership experience. 4. ed. Thomson South-Western, Mason, Ohio.
Which are you?
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Change
What challenges are facing the legal sector?
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Change
My iceberg is melting: eight steps to change
1. Create urgency
2. Build coalition
3. Get the vision
4. Communicate
5. Empower action
6. Short-term wins
7. Don’t let up
8. Make it stick
9. Start again
John Kotter: Our iceberg is melting video book
nine
All
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Change
Creating Urgency
Urgency Crisis
Sample horizon scanning tools
STEPPESTLESWOT analysis
Creating urgency: not reacting to emergency
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Change
Build guiding teams
None of us knows as much as All of us
Japanese proverb
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Change
Develop a “vision for change”
Our essence
Getting to ‘there’
Keeping track
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Change
Empower action
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Change
Lewin’s ‘force-field’ analysis
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Change
Short-term wins
1. Use guiding Coalition to identify short-term wins2. PLAN for them3. Coaching helps; essential tenet4. Make the wins visible and unambiguous5. Create wave after wave of wins throughout programme
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Change
Don’t let up
Rome wasn’t built in a day…
…but it was built…
Occm blog: Change Leadership or Change Management. Or, both.
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About
Change
Bake it in
All
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Change
Creating Urgency
