Transcript
Page 1: Two thumbs up—or down—on social media efforts

© Copyright 2010 Resource Interactive and Luckie & Company

TWO THUMBS UP (or down) ON SOCIAL MEDIA EFFORTS... Dan Shust - Resource Interactive

David Griner - Luckie & Company

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© Copyright 2010 Resource Interactive and Luckie & Company

A QUESTION TO GET US STARTED

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© Copyright 2010 Resource Interactive and Luckie & Company

Burberry Art of the TrenchSocial Microsite

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© Copyright 2010 Resource Interactive and Luckie & Company

BURBERRY ART OF THE TRENCH

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© Copyright 2010 Resource Interactive and Luckie & Company

BURBERRY ART OF THE TRENCH

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© Copyright 2010 Resource Interactive and Luckie & Company

BURBERRY ART OF THE TRENCH

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© Copyright 2010 Resource Interactive and Luckie & Company

Results:

7.5 million page views150 countries5 million minutes spent on the site1 million Facebook fans10% increase in same-store sales

BURBERRY ART OF THE TRENCH

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

BURBERRY ART OF THE TRENCH

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© Copyright 2010 Resource Interactive and Luckie & Company

IKEA Photo TaggingFacebook Engagement

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© Copyright 2010 Resource Interactive and Luckie & Company

IKEA PHOTO TAGGING

http://www.youtube.com/watch?v=P_K1ti4RU78

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IKEA PHOTO TAGGING

Results:

Lots of PR!

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

IKEA PHOTO TAGGING

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Levi’s Friends StoreSocial Commerce

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LEVI’S FRIENDS STORE

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LEVI’S FRIENDS STORE

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LEVI’S FRIENDS STORE

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Benefits:

More engaged shoppersReal-time custom shopping experiencesEnhanced insight into demand signals

LEVI’S FRIENDS STORE

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

LEVI’S FRIENDS STORE

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© Copyright 2010 Resource Interactive and Luckie & Company

Resource Interactive Off The WallSocial Commerce

SOCIAL COMMERCE

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RESOURCE OFF THE WALL

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© Copyright 2010 Resource Interactive and Luckie & Company

RESOURCE OFF THE WALL

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© Copyright 2010 Resource Interactive and Luckie & Company

RESOURCE OFF THE WALL

Benefits:

Reward fans with special offers, etc. Allow fans to shop without leaving FacebookShareable with all commerce capabilities

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

ABSTAIN

RESOURCE OFF THE WALL

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© Copyright 2010 Resource Interactive and Luckie & Company

Uniqlo UTweetTwitter API

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UNIQLO UTWEET

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UNIQLO UTWEET

http://www.youtube.com/watch?v=b5IyQE2AY38&feature=related

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UNIQLO UTWEET

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© Copyright 2010 Resource Interactive and Luckie & Company

Results:

Uniqlo generates fun...againThousands of custom Twitter movies createdTens of thousands of free brand impressions

UNIQLO UTWEET

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

UNIQLO UTWEET

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Jimmy Choo Trainer HuntGeolocation

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JIMMY CHOO TRAINER HUNT

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JIMMY CHOO TRAINER HUNT

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Results:

33% increase in sneaker sales40% increase in positive mentions4,000 online participants

JIMMY CHOO TRAINER HUNT

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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JIMMY CHOO TRAINER HUNT

David’s take: Dan’s take:

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Procter & Gamble CauseWorld Third Party App Sponsorship

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PROCTER & GAMBLE CAUSEWORLD

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PROCTER & GAMBLE CAUSEWORLD

Benefits:

Gives “checking in” a purposeMarketers know when a product is in handGame mechanics encourage repeat use

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© Copyright 2010 Resource Interactive and Luckie & Company

LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

PROCTER & GAMBLE CAUSEWORLD

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Moosejaw Break Up ServiceEngagement

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MOOSEJAW BREAKUP SERVICE

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MOOSEJAW BREAKUP SERVICE

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MOOSEJAW BREAKUP SERVICE

http://www.youtube.com/watch?v=fnkDt5xq2M4

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© Copyright 2010 Resource Interactive and Luckie & Company

MOOSEJAW BREAKUP SERVICE

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MOOSEJAW BREAKUP SERVICE

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MOOSEJAW BREAKUP SERVICE

Results:

Over 200 breakups in progress(also a few hookups)Moosejaw fans always wondering “what next?”

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LET’S VOTE

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© Copyright 2010 Resource Interactive and Luckie & Company

David’s take: Dan’s take:

MOOSEJAW BREAKUP SERVICE

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© Copyright 2010 Resource Interactive and Luckie & Company

Our Tips and Takeaways

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© Copyright 2010 Resource Interactive and Luckie & Company

David:

Think beyond the launch

Empower your customers on the product level

Engage fans in their daily lives, not in a web browser

OUR TIPS AND TAKEAWAYS

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© Copyright 2010 Resource Interactive and Luckie & Company

Dan:

Be part of the experience

Consider tools that are freely available first

Have fun!

OUR TIPS AND TAKEAWAYS

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© Copyright 2010 Resource Interactive and Luckie & Company

Thanks! For more information about Resource Interactive or Luckie & Company contact:

Dan Shust / Director, Emerging Media - Resource [email protected]: @getshust

David Griner / Social Media Strategist - Luckie & [email protected]: @griner


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