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USFSCO New Student Orientation http://paymybill.uillinois.edu
Welcome to the University of Illinois
Springfield!
University Student Financial Services and Cashier Operations
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USFSCO New Student Orientation http://paymybill.uillinois.edu
About USFSCO
University Student Financial Services & Cashier Operations (USFSCO) is the central billing and payment unit of the University of Illinois. We
serve students at all three of the U of I campuses.
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USFSCO New Student Orientation http://paymybill.uillinois.edu
Location and Hours: Cashier Operations (Bursar) Office
• Lower Level Public Affairs Center (PAC) 184• Office Hours:
– 9am to 4pm Monday thru Friday– Closed during lunch hour (12:30 – 1:30)
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USFSCO New Student Orientation http://paymybill.uillinois.edu
Cashier Operations con’t
• Visit us for:– Student Account Payments (Checks only)– SMTD Bus Passes (Cash or Checks only)– SMTD Bus schedules/route maps– Deposit Cash or check on iCard
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USFSCO New Student Orientation http://paymybill.uillinois.edu
Location and Hours: Customer Service
• Lower Level Public Affairs Center (PAC) 182• Office Hours
– 8:30am to 5pm Monday thru Friday– Closed during lunch hour (12:30 – 1:30)
• Visit us for:– Billing questions– Authorized Payer set up questions– Direct Deposit set up questions
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USFSCO New Student Orientation http://paymybill.uillinois.edu
The 5 Most Important Things to Know
• The Family Educational Rights and Privacy Act (FERPA)
• The University Billing Cycle• Payment Options• Direct Deposit of Student Account Credits• Read Campus Emails
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USFSCO New Student Orientation http://paymybill.uillinois.edu
FERPA
• Prohibits USFSCO from giving specific student account information to anyone without the student’s authorization
• Parents (and others) need to be an “Authorized Payer”
• Students enroll Authorized Payers online – instructions on our website
• Authorized Payers get their own login ID and password to access account information and make payments online
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USFSCO New Student Orientation http://paymybill.uillinois.edu
University Billing Cycle
• Student Account transaction detail and balance is available online in UI-Pay
• Reflects tuition, fees, housing, and other charges/credits from campus departments
• You can review your up-to-date student account activity anytime online in UI-Pay
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USFSCO New Student Orientation http://paymybill.uillinois.edu
University Billing Cycle con’t
• Student Account Summary updated in September after assessment of Fall charges/tuition/fees
• Fall Due Date is September 28, 2012.• Spring Due Date is February 28, 2012
• Check your account regularly, especially if you add /drop courses
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USFSCO New Student Orientation http://paymybill.uillinois.edu
Your Payment Options• Online in UI-Pay with electronic check or
credit card (only accept MasterCard, AMEX, or Discover - will incur a 2.4% fee)
• In person or by mail• Checks must be drawn on US Bank in US Dollars• Checks must have UIN and student’s name written on
front • For your safety and security, we do NOT accept cash payments
• peerTransfer
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USFSCO New Student Orientation http://paymybill.uillinois.edu
What if I don’t pay by due date?
• Delinquent accounts are assessed a 1.5% late payment fee each month on remaining balance
• A financial hold is placed on the account– Prohibits registration for future term
• Holds on account prior to Priority Registration
– Prohibits adding/dropping of courses– Prohibits release of official transcripts
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USFSCO New Student Orientation http://paymybill.uillinois.edu
Direct Deposit
• Credit balances/overpayments will only be refunded directly to the student by direct deposit
• Refund process 30 – 45 days• Students receive an email when a refund has
been processed• Students must enroll in direct deposit online• Must change personal information if leave UIS
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USFSCO New Student Orientation http://paymybill.uillinois.edu
Contact Us With Any Questions
• Email: [email protected] – response within 24 hours (excluding weekends)
• Phone: 217-206-6727 (UIS)• Website: http://paymybill.uillinois.edu/ – more detailed information available 24/7
• Office hours: 8:30am to 5:00pm Monday thru Friday (closed 12:30 – 1:30 for lunch hour)
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USFSCO New Student Orientation http://paymybill.uillinois.edu
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USFSCO New Student Orientation http://paymybill.uillinois.edu
We look forward to serving you!
University Student Financial Services and Cashier Operations