Download - Using Technology to Expand your Business
Using Technology to Expand
Your Business
Trevor Jobling
PLATO, 19th February 2014
1. My Background
2. Current trends in tech
3. How can we benefit?
4. Questions
1. Background
• Lead Developer Interactive, 1999
• Joined a dotcom startup, 2001
• Founder , 2002
Consultancy
Custom software development
Automate
Integrate
Innovate
We help our clients to…
A Tale of Two Clients
Customers
2. Trends in
Tech
vs.
Own and operate hardware
Special software running on your computer
System lives locally and can grow old
Data stuck in the office
OldUse anonymous datacentre
Use any web browser
Subscribe to a constantly updated service
Data accessible from anywhere
New
There’s an explosionof applications
Many are very targeted, specific
Usability has improved
Collaboration works
Integrating systems is easier too
3. How to
benefit?
Work smarter
• Save time with better tools
• Collaborate
• Track your time
• Benefit from proven processes
• Remote
Efficiency
Make your
Customers Happier
• Know them better – CRM
• Better comms:
transparency, clarity
• Track issues for better
service
Save money
• Hardware
• Software
• Maintenance
• Print & Post
Manage Risk
Your data may be safer
off-site
• Better backup?
• Better security?
Make Money
• Ecommerce
• Marketing
• Syndicated ads
• Helpouts
Fancy some DIY?
Something bigger?
• Automate
• Innovate
• Integrate
Gotchas!
• Trust
• Limitations
• Regulatory issues
• Selection
• Fragmentation
Summary
1. What hurts?
2. Be curious – google
3. Be choosy
4. More ambitious?1. What can you sell?
2. How can you delight customers?
3. What can be streamlined?
4. …?