W. Bryan Daniel Phone: 972-‐408-‐7864 1415 Carswell Terrace [email protected] Arlington, TX 76010
Case Studies
• Eli Lilly Sharepoint App UX Case Study • GameStop -‐ Customer Experience Architect Case Study • UHG Salesforce-‐com Usability Audit Case Study • DAI-‐CDE UX Discovery & Recommendations Case Study • Nissan SEO Landing Pages Case Study • ULEnvironment.com User Research Case Study
Deliverables menu
Creative direction Dev team Collaboration E-‐Commerce Feature prioritization Focus group whiteboard sessions Heuristics evaluations and recommendations Personas Product Branding Process Flows and storyboards Project road maps and planning Requirements gathering & Recommendations Site maps and User flows Strategy Task Analysis Usability audits and recommendations Usability Testing User research User stories UX Evangelism, Education and Presentation UX Recommendations presentations High Fidelity Wireframes/UI Mockups Wire frames – Low Fidelity Work Flows
W. Bryan Daniel Phone: 972-‐408-‐7864 1415 Carswell Terrace [email protected] Arlington, TX 76010
User research
• User Survey Results Eli Lilly VOICE
• Underwriter’s Labs user research project for UX Improvement
• UNDERWRITERS Labs UX Final Report
• ULEnvironment-‐com User Research Initial Analysis and Reco -‐ Greenbuild 2010
• NTT Data -‐ Honeywell Visa Immigration OVOC Answers
• NTT Data -‐ Honeywell Visa Immigration OVOC Script
• Eli Lilly VOICE -‐User Polling Questionnaire -‐ Final
• Eli Lilly Voice -‐ Workshop and User Survey highlights
• iSIGHT iTRAX App Process White board sessions
Use Cases
• iSIGHT Use Cases for iTRAX
eCommerce
• IntelliCentrics eCommerce Analysis & Recommendations
• First Choice Power -‐ My Account Site Map
• First Choice Power -‐ Enrollment Site Map
Site maps and User flows (commonly referred to as "IA")
• AT&T NCI User Flows v1.3 (I provided the user flows for this document)
• Eli Lilly Sharepoint VOICE sitemap
Strategy
• UX Strategy Executive Presentation IntelliCentrics
Product Branding
• iSIGHT AWB Product family Brands
• Verizon IAD Branding options
W. Bryan Daniel Phone: 972-‐408-‐7864 1415 Carswell Terrace [email protected] Arlington, TX 76010 Personas
• Eli Lilly Sharepoint VOICE Personas Final
Usability audits and recommendations
• UHG SalesForce.com Usability Audit & Final Recommendations
• WorldVentures YSBH.com UX improvements recommendations
Usability Testing
• XOL Usability Testing -‐ final report Back to Menu
• ULEnvironment.com-‐Usability research Final Report
• UNDL_Interview Script_with_Verbal_Consent_101206
Project road maps and planning
• Copart SAP UX Improvement Scope and Roadmap
• MySIGHT screens with notatations from planning session
• Verizon IAD High-‐level Global Roadmap
UX Recommendations presentations
• iSIGHT AWB Suite Key Findings -‐ User experience research
• DAI-‐CD UX site Findings and Recommendations
• Nissan SEO Landing Pages -‐ Redesign-‐Findings_and_Recommendations
• ULEnvironment.com_UX_Final_Recommendationds and Report
Wire frames – Low Fidelity
• First Choice Power eCommerce Enrollment -‐ Annotated Wireframes
• First Choice Power -‐ My Account Sign-‐up Wireframe
Mobile UI Mockups/ Wireframes
• Verizon mHealth Mobile and Web wireframe & flows
• New GameStop Mobile Checkout process
• WorldVentures DreamsTrips 2.0 Mobile
W. Bryan Daniel Phone: 972-‐408-‐7864 1415 Carswell Terrace [email protected] Arlington, TX 76010 UI Mockups/High Fidelity Wireframes
• Copart SAP Assignment Entry wires
• iSIGHT iTRAX Wireframes Back to Menu
• MySIGHT Customer Portal Wireframes-‐Mockups
Heuristics evaluations and recommendations
• Underwriters Laboratories -‐ UL Environment Web site UX Improvement_Heuristic_Analysis and recommendations
• ULEnvironment_Heuristic Analysis
Process Flows and storyboards
• Verizon Business Internal Agent Desktop – Happy Path
Dev team instruction
• Verizon IAD UX Before and After
UX evangelism, education and presentation
• Establishing UX Design Framework -‐ Verizon Executive presentation
• UX is not UI presentation -‐ WorldVentures
Requirements gathering & Recommendations
• DAI-‐CDE Post-‐interview Initial Analysis
Task Analysis
• Eli Lilly Sharepoint VOICE -‐ Task Analysis & Process Flow
Work Flows
• Verizon mHealth Mobile workflows
• Verizon mHealth – Web workflows
User stories
• VOICE User Stories -‐ Needs Matrix
Feature prioritization
W. Bryan Daniel Phone: 972-‐408-‐7864 1415 Carswell Terrace [email protected] Arlington, TX 76010
• ULEnvivronment.com Divide the Dollar Feature Prioritization Analysis
• UL_Environment.com -‐ Feature_Prioritization-‐DivideTheDollar-‐Greenbuild_11-‐17-‐10
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Creative direction
• Verizon IAD Branding options
• WorldVentures DT 2.5 Home page_dreamtrips loggedin
• WorldVentures DT 2.5 Home-‐Membership_logged out
• WorldVentures DT 2.5_Homepage_mobile_dreamtrips
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